Compliance Radar
Who was sanctioned, and for what?
Fines, court rulings and incidents from Europe, North America, Latin America, Asia-Pacific, Middle East and Africa: 1,993 cases from 43 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.
Click a bar to drill down one level.
Where?
by authority- Korea Fair Trade Commission (KFTC) €627.8m 91 % · 8 cases
- Korea Financial Intelligence Unit (KoFIU) €42.1m 6 % · 2 cases
- Personal Information Protection Commission (PIPC, 개인정보보호위원회) €18.6m 3 % · 2 cases
- Financial Supervisory Service (FSS) €45,990 0 % · 1 case
- Ministry of Science and ICT (MSIT, 과학기술정보통신부) €3,396 0 % · 1 case
What for?
by area of lawAll areas of law
Who?
by sectorAll sectors
- Food and agriculture €384.3m 56 % · 1 case
- Financial services and insurance €204.5m 30 % · 5 cases
- Telecoms, IT and software €72.1m 10 % · 1 case
- Media and online platforms €15.4m 2 % · 3 cases
- Transport, logistics and shipping €10m 1 % · 1 case
- Manufacturing and mechanical engineering €1.93m 0 % · 1 case
- Retail and e-commerce €283,216 0 % · 2 cases
When?
per quarter, by date of decision| Period | Cases | Total |
|---|---|---|
| Q4 2023 | 0 | – |
| Q1 2024 | 0 | – |
| Q2 2024 | 0 | – |
| Q3 2024 | 0 | – |
| Q4 2024 | 4 | €28.6m |
| Q1 2025 | 1 | €72.1m |
| Q2 2025 | 1 | – |
| Q3 2025 | 1 | €954,488 |
| Q4 2025 | 1 | €20.6m |
| Q1 2026 | 2 | €179.7m |
| Q2 2026 | 2 | €384.5m |
| Q3 2026 | 2 | €1.98m |
| Q4 2026 | 0 | – |
14 cases
17 Sep 2026 PFC Technologies Co., Ltd. (vormals PeopleFund Company)P2P lending platform shared customer data without consent: FSS sanctions PFC €45,990
According to the sanctions disclosure of the Financial Supervisory Service (FSS, Korea's financial supervisor), the online lending platform PFC Technologies transferred the resident registration numbers of 8,497 customers to a third party without their consent on 28 September 2022 in order to calculate the error rate of a new service for mortgage customers, and received credit information on the same customers from that third party, likewise without consent (such as the address and official value of their properties); in addition, when the inspection began it had not implemented password rules against easily guessed numbers. The sanction of 17 September 2026 comprises an institutional warning, an administrative fine (과태료) of KRW 24 million and a penalty surcharge (과징금) of KRW 49 million, KRW 73 million in total.
Even for internal tests and quality measurements, customer data may only be passed to third parties with consent or a clear legal basis.
Consent for sharing credit data and password rules
- Authority / court
- Financial Supervisory Service (FSS)
- Area of law
- Data protection
- Legal basis
- Art. 19, 32 und 34 Credit Information Use and Protection Act; Art. 16, 28 und 29 Durchführungsverordnung
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Financial services and insurance
- Liability of senior managers
- Measures against individuals are not set out here.
- Published
- 17 Sep 2026
Original amount 73,000,000 KRW, converted at the ECB reference rate of 17 Sep 2026.
- FSS 제재내용 공개 (Sanktionsveröffentlichung), 피에프씨테크놀로지스 주식회사, 17.09.2026 Enforcement database of an authority
- FSS-PDF: 피에프씨테크놀로지스 제재내용 공개안 Decision of an authority
Checked against the official source on 4 Oct 2026 · Direct link
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9 Sep 2026 Moorim P&P, Moorim Paper, Hansol Paper u. a. (6 Unternehmen)Bid-rigging for printing paper for Nongmin News: six paper firms sanctioned €1.93m
According to the KFTC (Korea Fair Trade Commission, Korea's competition authority), six manufacturers and distributors of printing paper fixed in advance the winning bidder, cover bidders and bid prices in six tenders issued by the publisher Nongmin News Corp. between June 2021 and November 2024; the average winning bid rate was around 96.2%, compared with 87.6% in 2018 to 2020. The KFTC issued corrective orders, imposed fines totalling KRW 3,009 million (Moorim SP KRW 59 million, Moorim Paper KRW 573 million, Moorim P&P KRW 948 million, Hansol Paper KRW 556 million, Hankuk Paper KRW 515 million, Hongwon Paper KRW 358 million).
Competition compliance reviews should always cover tender business as well as general pricing, because collusion there often runs in parallel.
Bid-rigging in tenders
- Authority / court
- Korea Fair Trade Commission (KFTC)
- Area of law
- Competition law · Cartels and collusion
- Legal basis
- Art. 40 Abs. 1 Nr. 8 MRFTA (Monopoly Regulation and Fair Trade Act)
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Manufacturing and mechanical engineering
- Published
- 9 Sep 2026
Original amount 3,009,000,000 KRW, converted at the ECB reference rate of 9 Sep 2026.
- KFTC press release (EN), 10 Sep 2026: KFTC Sanctions Bid-Rigging in Nongmin News Corp. Printing Paper Tenders Press release of an authority
- KFTC-Pressemitteilung (KO), 09.09.2026: 농민신문사 발주 인쇄용지 입찰담합 제재 Press release of an authority
- KFTC-Pressemitteilung (KO, PDF) mit Bußgeldtabelle je Unternehmen und Rechtsgrundlage Press release of an authority
Checked against the official source on 4 Oct 2026 · Direct link
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9 Jun 2026 Coupang Corp.Coupang advertised a one-off coupon price as a permanent 'WOW Member Price' €283,216
From 26 August 2020 to 15 May 2022, Coupang advertised a 'WOW Member Price' below the regular selling price in its online shop without disclosing that it included a coupon redeemable only once by new members of its paid WOW subscription. The KFTC (Korea Fair Trade Commission, Korea's competition and consumer authority) treated the omission of this information as deceptive advertising, issued a corrective order and imposed a fine of KRW 500 million, the statutory maximum fixed-amount fine.
Member prices may only be advertised in the way customers actually receive them repeatedly; one-off discounts must be clearly labelled.
Transparent pricing of membership discounts
- Authority / court
- Korea Fair Trade Commission (KFTC)
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- Art. 3 Abs. 1 Nr. 2 Act on Fair Labeling and Advertising (täuschende Werbung)
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
- Published
- 9 Jun 2026
Original amount 500,000,000 KRW, converted at the ECB reference rate of 9 Jun 2026.
- KFTC press release (EN), 10 Jun 2026: Sanctions Against Coupang Corp. for Deceptive Advertising of Its 'WOW Member Price' Press release of an authority
- KFTC-Pressemitteilung (KO), 09.06.2026: 와우회원가 광고 관련, 쿠팡(주)의 표시광고법 위반행위 제재 Press release of an authority
- KFTC-Pressemitteilung (KO, PDF): Art. 3 Abs. 1 Nr. 2 표시광고법, 과징금 5억 원 Press release of an authority
Checked against the official source on 4 Oct 2026 · Direct link
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20 May 2026 Sajo DongAOne, Daehan Flour Mills, CJ CheilJedang u. a. (7 Unternehmen)Flour cartel: record KRW 671bn fine on seven mills €384.3m
According to the KFTC (Korea Fair Trade Commission, Korea's competition authority), seven flour manufacturers with a combined 87.7% of the B2B market coordinated, on 24 occasions between November 2019 and October 2025, the timing and extent of price changes as well as supply volumes and supply rankings towards large buyers such as noodle and confectionery manufacturers, including while receiving government price stabilisation subsidies. In addition to a cease-and-desist order, the KFTC ordered an independent re-determination of prices and imposed fines totalling KRW 671,045 million, the highest amount in any cartel case to date: Sajo DongAOne KRW 183,097 million, Daehan Flour Mills KRW 179,273 million, CJ CheilJedang KRW 131,701 million, Samyang KRW 94,787 million, Daesun Flour Mills KRW 38,448 million, Hantop KRW 24,291 million, Samhwa Flour Mills KRW 19,448 million.
Anyone already sanctioned for a cartel must expect considerably harsher consequences if contacts with competitors resume.
Price and volume agreements with competitors
- Authority / court
- Korea Fair Trade Commission (KFTC)
- Area of law
- Competition law · Cartels and collusion
- Legal basis
- Art. 40 Abs. 1 Nr. 1 und Nr. 3 MRFTA (Monopoly Regulation and Fair Trade Act)
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Food and agriculture
- Repeat case
- yes
- Liability of senior managers
- Measures against individuals are not set out here.
- Published
- 20 May 2026
Original amount 671,045,000,000 KRW, converted at the ECB reference rate of 20 May 2026.
- KFTC press release (EN), 21 May 2026: Sanctions Imposed on Seven Flour Millers for Flour Price-Fixing Press release of an authority
- KFTC-Pressemitteilung (KO), 20.05.2026: 7개 제분사 밀가루 담합 적발·제재 Press release of an authority
- KFTC-Pressemitteilung (KO, PDF) mit Tabelle 5 (Geldbußen je Mühle) und Rechtsgrundlage Press release of an authority
Checked against the official source on 4 Oct 2026 · Direct link
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17 Mar 2026 Bithumb Co., Ltd.Bithumb: partial suspension and KRW 36.9bn fine for anti-money laundering breaches €21.5m
The KoFIU (Korea Financial Intelligence Unit) found that the crypto exchange Bithumb had processed 45,772 transfers of crypto assets with 18 virtual asset service providers that had not complied with their reporting obligation between August 2022 and April 2025, and had breached customer identification duties and the associated transaction restrictions in large numbers; there were also shortcomings in suspicious transaction reporting, record keeping and the risk assessment of new products. On 17 March 2026 it ordered a six-month partial suspension of business (no transfers of crypto assets for new customers from 27 March to 26 September 2026) and imposed a fine of KRW 36,873.5 million. The amount and the facts have not been confirmed against the primary source.
Crypto exchanges must check counterparties for deposits and withdrawals against the register of reported providers before allowing transfers.
Counterparty checks and customer identification for crypto transfers
- Authority / court
- Korea Financial Intelligence Unit (KoFIU)
- Area of law
- Money laundering and terrorist financing · Customer due diligence
- Legal basis
- Art. 4, 5, 5-2, 5-4 und 8 Act on Reporting and Using Specified Financial Transaction Information; Art. 9, 10-6, 10-9 und 10-20 Durchführungsverordnung (Teilsperre wegen Art. 8 i. V. m. Art. 10-20 DVO: Geschäfte mit nicht gemeldeten Anbietern)
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Financial services and insurance
- Liability of senior managers
- Measures against individuals are not set out here.
- Published
- 17 Mar 2026
Original amount 36,873,500,000 KRW, converted at the ECB reference rate of 17 Mar 2026.
- KoFIU 제재공시, Detailseite Eintrag Nr. 119 (17.03.2026) mit PDF (주)빗썸 제재내용 공개안 Enforcement database of an authority
- KoFIU 제재공시 (Sanktionsveröffentlichungen), Eintrag Nr. 119 vom 17.03.2026: (주)빗썸 제재내용 공개안 (PDF), dazu Nr. 118 개선조치 요구사항 Enforcement database of an authority
Checked against the official source on 4 Oct 2026 · Direct link
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21 Jan 2026 KB Kookmin Bank, Shinhan Bank, Woori Bank, Hana BankFour major banks exchanged loan-to-value ratios: KRW 272bn fine €158.2m
According to the KFTC (Korea Fair Trade Commission, Korea's competition authority), the four banks exchanged their complete loan-to-value (LTV) ratios for mortgage lending over a long period, between 736 and 7,500 individual values per bank, and adjusted their own ratios accordingly; only conduct from December 2021, when the express prohibition of anti-competitive information exchange entered into force, was pursued. The KFTC issued cease-and-desist orders and fines totalling KRW 272,014 million (Kookmin KRW 69,747 million, Shinhan KRW 63,801 million, Woori KRW 51,535 million, Hana KRW 86,931 million), the first application of that provision.
Exchanging individual contract terms with competitors is a stand-alone competition law infringement even without price fixing.
Information exchange with competitors
- Authority / court
- Korea Fair Trade Commission (KFTC)
- Area of law
- Competition law · Cartels and collusion
- Legal basis
- Art. 40 Abs. 1 Nr. 9 MRFTA i. V. m. Art. 44 Abs. 2 Nr. 3 Durchführungsverordnung (Monopoly Regulation and Fair Trade Act)
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Financial services and insurance
- Published
- 21 Jan 2026
Original amount 272,014,000,000 KRW, converted at the ECB reference rate of 21 Jan 2026.
- KFTC press release (EN), 22 Jan 2026: KFTC Sanctions Four Major Commercial Banks for Collusive Information Exchange Press release of an authority
- KFTC-Pressemitteilung (KO), 21.01.2026: 4대 시중은행의 정보교환의 담합 행위 제재 Press release of an authority
- KFTC-Pressemitteilung (KO, PDF) mit Bußgeldtabelle je Bank und Rechtsgrundlage Press release of an authority
Checked against the official source on 4 Oct 2026 · Direct link
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9 Dec 2025 Dunamu Inc.Upbit operator Dunamu: KRW 35.2bn fine for customer due diligence failures €20.6m
The KoFIU (Korea Financial Intelligence Unit) found that Dunamu, operator of the crypto exchange Upbit, had failed to identify customers with due care in 5,324,165 cases between October 2021 and October 2024, for instance where identity documents could not be verified, were mere copies or photos, or where addresses were blank or implausible, and had nevertheless allowed transactions in 3,331,570 of these cases. In addition, it failed to file suspicious transaction reports on 15 customers linked to warrant applications by investigative authorities, and its monitoring system did not detect unusual patterns such as large crypto deposits followed by sale and withdrawal; KoFIU imposed a fine of KRW 35,215.6 million on 9 December 2025. The amount and the facts have not been confirmed against the primary source.
Digital onboarding processes need checks that reliably reject copies of identity documents and implausible addresses before trading is possible.
Customer identification (KYC) at crypto exchanges
- Authority / court
- Korea Financial Intelligence Unit (KoFIU)
- Area of law
- Money laundering and terrorist financing · Customer due diligence
- Legal basis
- Art. 4, 5, 5-2 und 8 Act on Reporting and Using Specified Financial Transaction Information; Art. 9, 10-4, 10-6 und 10-20 Durchführungsverordnung
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Financial services and insurance
- Published
- 9 Dec 2025
Original amount 35,215,600,000 KRW, converted at the ECB reference rate of 9 Dec 2025.
- KoFIU 제재공시, Detailseite Eintrag Nr. 108 (09.12.2025) mit PDF 두나무(주) 제재내용 공개안 Enforcement database of an authority
- KoFIU 제재공시 (Sanktionsveröffentlichungen), Eintrag Nr. 108 vom 09.12.2025: 두나무(주) 제재내용 공개안 (PDF) Enforcement database of an authority
Checked against the official source on 4 Oct 2026 · Direct link
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12 Aug 2025 Nol Universe Co., Ltd. (Yanolja), Yeogi Eottae CompanyBooking platforms Yanolja and Yeogi Eottae let prepaid discount coupons expire €954,488
The two leading accommodation booking platforms sold small and medium-sized lodging businesses advertising packages whose price included discount coupons for guests, and let unused coupons expire without compensation (Yanolja at the end of the contract period, Yeogi Eottae through a validity of only one day). The KFTC (Korea Fair Trade Commission, Korea's competition authority) treated this as an abuse of a superior bargaining position, issued corrective and notification orders and imposed fines totalling KRW 1,540 million: KRW 540 million on Nol Universe (Yanolja) and KRW 1,000 million, the statutory maximum fixed-amount fine, on Yeogi Eottae.
Platforms must not devalue services that partners have already paid for through unilateral expiry rules.
Fair terms towards dependent business partners on platforms
- Authority / court
- Korea Fair Trade Commission (KFTC)
- Area of law
- Competition law · Abuse of market power
- Legal basis
- Art. 45 Abs. 1 Nr. 6 MRFTA i. V. m. Art. 52 und Anhang 2 Nr. 6 lit. d Durchführungsverordnung (Monopoly Regulation and Fair Trade Act)
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Media and online platforms
- Published
- 12 Aug 2025
Original amount 1,540,000,000 KRW, converted at the ECB reference rate of 12 Aug 2025.
- KFTC press release (EN), 13 Aug 2025: KFTC Sanctions Yanolja and Yeogi Eottae for Abuse of Superior Bargaining Position Press release of an authority
- KFTC-Pressemitteilung (KO), 12.08.2025: 2개 숙박앱 사업자의 거래상지위 남용행위 제재 Press release of an authority
- KFTC-Pressemitteilung (KO, PDF) mit Rechtsgrundlage und Maßnahmen je Unternehmen Press release of an authority
Checked against the official source on 4 Oct 2026 · Direct link
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8 May 2025 Musinsa Co., Ltd., Shinsung Tongsang Co., Ltd., E-Land World Co., Ltd., ITX Korea Co., Ltd.Greenwashing on leather products: KFTC warns four fashion chains, including ZARA operator Reprimand or warning
The KFTC (Korea Fair Trade Commission, Korea's competition and consumer authority) found that Musinsa, Shinsung Tongsang, E-Land World and ITX Korea (operator of ZARA in Korea) had advertised leather products, including those made of synthetic materials, with blanket environmental terms such as 'eco' without sufficient evidence, and treated this as false, exaggerated and misleading advertising under the Labeling and Advertising Act. Because all four admitted the violations and corrected them voluntarily, it limited itself to warnings, issued between 2 April and 8 May 2025 (Shinsung Tongsang 2 April, Musinsa 10 April, E-Land World and ITX Korea 8 May); according to the KFTC it was the first sanctioned greenwashing case in the fashion sector.
Environmental claims such as 'eco' need a specific, substantiated reference to the whole product, otherwise they count as misleading.
Substantiated environmental claims in advertising and product labelling
- Authority / court
- Korea Fair Trade Commission (KFTC)
- Area of law
- Environment and sustainability · Misleading environmental and sustainability claims
- Legal basis
- Art. 3 Abs. 1 Nr. 1 Act on Fair Labeling and Advertising (Labeling and Advertising Act; falsche oder übertriebene Werbung)
- Action
- Reprimand or warning
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
- Mitigating circumstances
- All four companies admitted the violations and corrected them voluntarily; the KFTC therefore limited itself to warnings.
- Published
- 15 May 2025
- KFTC press release (EN), 15 May 2025: Sanctions Imposed on Four Fashion SPA Business Operators for Violations of the Act on Fair Labeling and Advertising in Relation to Eco-friendliness Press release of an authority
- KFTC-Pressemitteilung (KO), 15.05.2025: 4개 패션 SPA브랜드 사업자의 부당한 광고행위 제재 Press release of an authority
- KFTC-Pressemitteilung (KO, PDF): Verwarnung (경고) der vier Unternehmen mit Datum je Unternehmen, Art. 3 Abs. 1 Nr. 1 표시광고법 Press release of an authority
Checked against the official source on 4 Oct 2026 · Direct link
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12 Mar 2025 SK Telecom Co., Ltd., KT Co., Ltd., LG Uplus Co., Ltd.Mobile cartel: SK Telecom, KT and LG Uplus jointly steered switching figures €72.1m
According to the KFTC (Korea Fair Trade Commission, Korea's competition authority), the three mobile network operators agreed in November 2015 to balance net gains and losses of new subscribers porting their numbers so that they would not concentrate on one operator, and implemented this until the end of September 2022 by coordinating their sales incentives for dealers with one another; they exchanged the information in a joint market monitoring group with the industry association KAIT. The KFTC issued cease-and-desist orders and provisionally set fines totalling KRW 114,026 million (SK Telecom KRW 42,662 million, KT KRW 33,029 million, LG Uplus KRW 38,334 million).
Self-regulatory bodies must not become a forum in which competitors coordinate customer gains and terms.
Cartel risks in industry bodies and self-regulation
- Authority / court
- Korea Fair Trade Commission (KFTC)
- Area of law
- Competition law · Cartels and collusion
- Legal basis
- Art. 40 Abs. 1 Nr. 3 MRFTA (Monopoly Regulation and Fair Trade Act)
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Telecoms, IT and software
- Published
- 12 Mar 2025
Original amount 114,026,000,000 KRW, converted at the ECB reference rate of 12 Mar 2025.
- KFTC press release (EN), 13 Mar 2025: KFTC Sanctions Three Telecommunication Companies for Collusion in Mobile Number Portability New Subscriber Adjustments Press release of an authority
- KFTC-Pressemitteilung (KO), 12.03.2025: 이동통신 3사의 담합행위 제재 Press release of an authority
- KFTC-Pressemitteilung (KO, PDF) mit Bußgeldtabelle je Unternehmen und Rechtsgrundlage Press release of an authority
Checked against the official source on 4 Oct 2026 · Direct link
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17 Dec 2024 Kakao Mobility Inc.Kakao Mobility blocked drivers of rival taxi services: KRW 15.1bn fine €10m
According to the KFTC (Korea Fair Trade Commission, Korea's competition authority), Kakao Mobility, dominant in app-based general taxi hailing with a 96% share (2022), required four competing franchise taxi operators (UT, TADA, Banban, Macaron Taxi) to sign partnership agreements granting real-time access to business-sensitive data and otherwise excluded their drivers from general hailing via Kakao T. Following its plenary deliberation on 25 September 2024, the KFTC ordered remedies and announced a provisional fine of KRW 72.4 billion; after the Securities and Futures Commission had determined that revenue must be recognised on a net basis, it announced on 17 December 2024 that the fine had been finally set at KRW 15.1 billion.
A dominant platform must not make access to its core service conditional on competitors handing over sensitive business data.
Self-preferencing and exclusion of competitors by platforms
- Authority / court
- Korea Fair Trade Commission (KFTC)
- Area of law
- Competition law · Abuse of market power
- Legal basis
- Art. 5 Abs. 1 Nr. 3 und Art. 45 Abs. 1 Nr. 6 MRFTA (Monopoly Regulation and Fair Trade Act)
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Transport, logistics and shipping
- Published
- 17 Dec 2024
Original amount 15,100,000,000 KRW, converted at the ECB reference rate of 17 Dec 2024.
- KFTC press release (EN), 2 Oct 2024: KFTC Sanctions Kakao Mobility for Abuse of Market Dominance (Scan) Press release of an authority
- KFTC-Pressemitteilung (KO), 02.10.2024: 카카오모빌리티의 시장지배적지위 남용행위 제재 Press release of an authority
- KFTC-Pressemitteilung (KO, PDF), 02.10.2024: Rechtsgrundlagen (공정거래법 제5조 제1항 제3호, 제45조 제1항 제6호) und Marktanteil Press release of an authority
- KFTC-Pressehinweis (KO), 17.12.2024: ㈜카카오모빌리티의 콜차단 시지남용 건, 과징금 확정 (151억 원) Press release of an authority
- KFTC-Pressehinweis (KO, PDF), 17.12.2024: endgültige Festsetzung der Geldbuße nach Nettomethode Press release of an authority
Checked against the official source on 4 Oct 2026 · Direct link
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11 Dec 2024 Hyundai Marine & Fire Insurance Co., Ltd.Hyundai Marine & Fire: 6.198 billion KRW for manipulative consent pop-up €4.12m
Hyundai Marine & Fire Insurance showed users of its online car insurance premium calculator who had declined consent to product marketing a further pop-up, swapped the effect of its buttons in July 2022 and mentioned neither the processing of data nor the mandatory information in it; the consents obtained in this way were invalid, and other insurers copied the pattern. The authority imposed a penalty surcharge of 6,198,000,000 KRW and ordered lawful consent, deletion of data from abandoned premium calculations and stronger internal controls with independent powers for the chief privacy officer. In the same session eleven further direct insurers were sanctioned, including AXA General Insurance (2,715,000,000 KRW) and Hana Insurance (273,000,000 KRW). The amount and the facts have not been confirmed against the primary source.
A refusal that is turned into consent by a second pop-up is not valid consent – consent flows belong with the data protection officer before launch.
Dark patterns in marketing consent
- Authority / court
- Personal Information Protection Commission (PIPC, 개인정보보호위원회)
- Area of law
- Data protection · Marketing and consent
- Legal basis
- Personal Information Protection Act (개인정보 보호법, frühere Fassung) Art. 39-3(1), Art. 31(2), Art. 21(1); Sanktion nach Art. 39-15(1) Nr. 6 a. F.
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Financial services and insurance
- Repeat case
- no
- Mitigating circumstances
- Reduction of 50% because no penalty had been imposed in the preceding three years, a further 30% for reasons including cooperation with the investigation and finally 40% following the Commission’s deliberations; increase of 25% because the infringement lasted from July 2022 to September 2023.
- Liability of senior managers
- Marketing and direct sales were able to design the consent flow without any involvement of the chief privacy officer (CPO); the authority found a breach of former Art. 31(2) and ordered that the CPO be given independent powers.
- Published
- 12 Dec 2024
Original amount 6,198,000,000 KRW, converted at the ECB reference rate of 11 Dec 2024.
- PIPC, 심의·의결서 제2024-021-251호 (현대해상화재보험㈜), 11.12.2024 Decision of an authority
- PIPC, Entscheidungsdatenbank (위원회 결정문), Eintrag 202308조일0074~0085 (제2024-021-249~260호) Enforcement database of an authority
- PIPC-Pressemitteilung vom 12.12.2024: 다이렉트 자동차보험 판매 12개 손해보험사 제재처분 Press release of an authority
- PIPC press release (English), 13.12.2024: PIPC Sanctions Twelve General Insurance Companies Press release of an authority
Checked against the official source on 4 Oct 2026 · Direct link
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28 Nov 2024 Meta PlatformsMeta: 5 million KRW for reporting an Instagram outage late €3,396
After a login outage of around 75 minutes on Instagram on 22 March 2024 that affected some 3.35 million users in Korea, Meta Platforms reported the incident only 24 hours and 19 minutes after it began, despite three requests from the Ministry. A report within 10 minutes and a written report within two hours are required; the Ministry imposed an administrative fine of 5,000,000 KRW under the Framework Act on Broadcasting and Communications Development (방송통신발전 기본법). The amount and the facts have not been confirmed against the primary source.
Large platform operators need a rehearsed reporting process so that outages reach the regulator within the statutory deadlines measured in minutes.
Reporting and escalation routes for IT outages
- Authority / court
- Ministry of Science and ICT (MSIT, 과학기술정보통신부)
- Area of law
- Information security and cyber · Incident reporting obligations
- Legal basis
- Framework Act on Broadcasting and Communications Development (방송통신발전 기본법) Art. 38; Basisplan zum Management von Kommunikationsstörungen 2024
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Media and online platforms
- Employees
- 10,000 or more
- Published
- 28 Nov 2024
Original amount 5,000,000 KRW, converted at the ECB reference rate of 28 Nov 2024.
- MSIT-Pressemitteilung vom 28.11.2024: ‘통신재난 보고의무 미준수’ 메타에 과태료 처분 Press release of an authority
- MSIT-Pressemitteilung vom 28.11.2024 (Anhang, HWPX) Press release of an authority
Checked against the official source on 4 Oct 2026 · Direct link
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4 Nov 2024 Meta Platforms, Inc.Meta: 21.62 billion KRW for using sensitive data for advertising without consent €14.4m
Through Facebook profiles and usage behaviour, Meta Platforms, Inc. collected sensitive characteristics of around 980,000 users in Korea – such as religion, political views or same-sex marriage – and made advertising topics built on them available to around 4,000 advertisers without obtaining separate consent. Meta also refused access requests without a legitimate reason and left an unused account-recovery page online through which passwords were reset with forged ID documents and data on ten users was obtained. The authority imposed a penalty surcharge of 21,613,000,000 KRW and an administrative fine of 10,200,000 KRW (21,623,200,000 KRW in total) together with corrective orders.
Advertising audiences that reflect religion, political views or sexual orientation rest on sensitive data and require separate consent.
Sensitive data in advertising audiences
- Authority / court
- Personal Information Protection Commission (PIPC, 개인정보보호위원회)
- Area of law
- Data protection · Marketing and consent
- Legal basis
- Personal Information Protection Act (개인정보 보호법, frühere Fassung) Art. 23(1), Art. 29, Art. 35(3)
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Media and online platforms
- Employees
- 10,000 or more
- Published
- 5 Nov 2024
Original amount 21,623,200,000 KRW, converted at the ECB reference rate of 4 Nov 2024.
- PIPC-Pressemitteilung vom 05.11.2024: 합법 처리근거 없이 민감정보를 수집·활용한 메타 제재 Press release of an authority
- PIPC-Pressemitteilung vom 05.11.2024 (PDF mit Sanktionstabelle) Press release of an authority
- PIPC press release (English), 07.11.2024: PIPC Sanctions against Meta for Collection and Use of Sensitive Data Press release of an authority
Checked against the official source on 4 Oct 2026 · Direct link