Compliance Radar

Who was sanctioned, and for what?

Fines, court rulings and incidents from Europe, North America and Asia-Pacific: 1,828 cases from 37 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.

Australia Clear all filters
36cases from 1 jurisdiction
€426.8mTotal of monetary amounts (28 cases with an amount)
€2.67mMedian per case with an amount

Click a bar to drill down one level.

Where?

by authority
  1. Federal Court of Australia (auf Antrag der Australian Securities and Investments Commission, ASIC) 10 cases 28 % · €375.1m
  2. Office of the Australian Information Commissioner (OAIC) 7 cases 19 % · €3.28m
  3. NSW Environment Protection Authority (EPA NSW) 2 cases 6 % · €527,610
  4. NSW Environment Protection Authority (EPA NSW) / Land and Environment Court of NSW 2 cases 6 % · €424,524
  5. NSW Fair Trading 2 cases 6 % ·
  6. Supreme Court of New South Wales (auf Antrag der Australian Securities and Investments Commission, ASIC) 2 cases 6 % · €26m
  7. WorkSafe Victoria 2 cases 6 % · €2.82m
  8. Australian Securities and Investments Commission (ASIC) / Federal Court of Australia 1 case 3 % · €6.12m
  9. Consumer Affairs Victoria / Federal Court of Australia 1 case 3 % · €366,010
  10. Consumer Protection WA (Department of Local Government, Industry Regulation and Safety) / Perth Magistrates Court 1 case 3 % · €132,345
  11. 6 more6 cases

What for?

by area of law

All areas of law

  1. Consumer protection and online retail 8 cases 22 % · €246.9m
  2. Data protection 7 cases 19 % · €3.28m
  3. Capital markets and financial supervision 7 cases 19 % · €158.7m
  4. Environment and sustainability 7 cases 19 % · €12.2m
  5. Health and safety and employment law 5 cases 14 % · €3.7m
  6. Information security and cyber 1 case 3 % · €1.48m
  7. Bribery and corruption 1 case 3 % · €521,597

Who?

by sector

All sectors

  1. Financial services and insurance 13 cases 36 % · €363.4m
  2. Retail and e-commerce 4 cases 11 % · €54.3m
  3. Healthcare 3 cases 8 % · €3.69m
  4. Automotive 2 cases 6 % ·
  5. Construction and real estate 2 cases 6 % · €498,355
  6. Energy and utilities 2 cases 6 % · €473,483
  7. Food and agriculture 2 cases 6 % · €2.25m
  8. Other 2 cases 6 % · €922,807
  9. Telecoms, IT and software 2 cases 6 % ·
  10. Media and online platforms 1 case 3 % ·
  11. 3 more3 cases

When?

per quarter, by date of decision
Trend
PeriodCasesTotal
Q4 20230–
Q1 20240–
Q2 20240–
Q3 20240–
Q4 20242€4.87m
Q1 20254€32.8m
Q2 20251€639,874
Q3 20252€755,668
Q4 20257€80.4m
Q1 20267€29.7m
Q2 202610€227.1m
Q3 20263€50.6m
Q4 20260–

36 cases

11 Aug 2026 Fiducian Investment Management Services LimitedFiducian: 7.3 million AUD for misleading ESG claims about an ethical fund AustraliaMisleading environmental and sustainability claims €4.47m

The Supreme Court of New South Wales, on application by the Australian Securities and Investments Commission (ASIC, Australia's corporate, markets and financial services regulator), imposed penalties totalling 7.3 million AUD on the fund manager: 2.3 million AUD for misleading statements (s 12DF ASIC Act) and 5 million AUD for breaching its duty of care and diligence as responsible entity (s 601FC(1)(b) Corporations Act). Between October 2019 and May 2024 the Diversified Social Aspirations Fund, marketed as socially responsible, held through underlying funds interests in companies that derived revenue from fossil fuels, among others, even though the product documents promised certain exclusions and ongoing monitoring; the company did not respond to investor concerns by amending its statements.

What organisations can take from it

A fund's sustainability promises require ongoing checks of its actual holdings; where they diverge, either the holdings or the statements must be changed.

Relevance to training and awareness

Substantiating ESG and ethical claims in product documents and fund marketing

Missing or inadequate training played a role in the decision.

Authority / court
Supreme Court of New South Wales (auf Antrag der Australian Securities and Investments Commission, ASIC)
Area of law
Environment and sustainability · Misleading environmental and sustainability claims
Legal basis
ASIC Act 2001 (Cth) s 12DF (Geldbuße nach s 12GBB); Corporations Act 2001 (Cth) s 601FC(1)(b) (Geldbuße nach s 1317G)
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance
Culpability
negligent
Repeat case
no
Mitigating circumstances
Admissions, cooperation throughout the proceedings and contrition; since the proceedings began, an independent review of the product documents; no previous court findings.
Liability of senior managers
According to the agreed facts, senior management was involved (the company's then Executive Chair and Head of Investments).
Published
12 Aug 2026

Original amount 7,300,000 AUD, converted at the ECB reference rate of 11 Aug 2026.

Checked against the official source on 3 Oct 2026 · Direct link

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28 Jul 2026 Harvey Norman Holdings Ltd; Latitude Finance AustraliaHarvey Norman and Latitude: AUD 55m penalties for misleading interest-free advertising AustraliaMisleading advertising and pricing €33.7m

A national advertising campaign from January 2020 to August 2021 promised purchases at Harvey Norman with 60 months interest free and no deposit, but concealed that a credit card such as the Latitude GO Mastercard was required, with monthly account fees and, until March 2021, establishment fees. After liability was established in 2024 and upheld on appeal in 2025, the Court set penalties of AUD 35 million against Harvey Norman and AUD 20 million against Latitude and ordered corrective notices on the home pages for 90 days. It based the higher penalty for Harvey Norman on its lower level of contrition.

What organisations can take from it

Anyone advertising finance offers must disclose the credit products required and their costs as clearly as the headline offer.

Relevance to training and awareness

Transparent advertising of instalment and credit offers

Authority / court
Federal Court of Australia (auf Antrag der Australian Securities and Investments Commission, ASIC)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
ss 12DB(1)(a), (g), (i), 12DF(1) ASIC Act 2001 (Cth); Haftungsfeststellung auch zu s 12DA(1)
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Mitigating circumstances
In the Court’s view Latitude showed contrition; the advertising complained of had ceased.
Liability of senior managers
The Court regarded public statements by Harvey Norman’s board chair as showing disregard for potential harm to consumers and therefore considered a higher penalty necessary.
Published
28 Jul 2026

Original amount 55,000,000 AUD, converted at the ECB reference rate of 28 Jul 2026.

Checked against the official source on 3 Oct 2026 · Direct link

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3 Jul 2026 ASX LimitedASX: 20.5 million AUD for misleading announcement on CHESS replacement project AustraliaDisclosure and reporting obligations €12.4m

The Federal Court of Australia, on application by the Australian Securities and Investments Commission (ASIC, Australia's corporate, markets and financial services regulator), imposed a penalty of 20.5 million AUD on the exchange operator because a market announcement of 10 February 2022 stated that the project to replace its CHESS clearing and settlement system was progressing well. About six weeks later ASX announced a likely delay and paused the project in November 2022; in June 2026 it admitted contraventions of ss 12DA and 12DB of the ASIC Act.

What organisations can take from it

Progress updates on major projects must reflect the actual status, including known risks – and operators of critical market infrastructure are held to a particularly high standard.

Relevance to training and awareness

Accuracy and balance of market announcements about ongoing major projects

Authority / court
Federal Court of Australia (auf Antrag der Australian Securities and Investments Commission, ASIC)
Area of law
Capital markets and financial supervision · Disclosure and reporting obligations
Legal basis
Australian Securities and Investments Commission Act 2001 (Cth) ss 12DA, 12DB(1)(a) und (e)
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance
Published
3 Jul 2026

Original amount 20,500,000 AUD, converted at the ECB reference rate of 3 Jul 2026.

Checked against the official source on 3 Oct 2026 · Direct link

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25 Jun 2026 Risham Nominees Pty Ltd (Centenary Bakehouse)Centenary Bakehouse: record 3.4 million AUD fine for workplace manslaughter AustraliaWorkplace safety and accidents €2.07m

The Supreme Court of Victoria sentenced Risham Nominees Pty Ltd, operator of Centenary Bakehouse, after a guilty plea for workplace manslaughter to a fine of 3.4 million AUD, the highest penalty to date for a single offence under the workplace safety laws of the state of Victoria. During ceiling works at the bakery in Reservoir in August 2021, a worker fell around four metres and suffered fatal head injuries. The company had taken no measures against falls and did not require the use of harnesses that were available, although an independent scaffold would have been reasonably practicable.

What organisations can take from it

For work at height, engineered fall protection such as scaffolding must be planned before work starts; harnesses lying ready without a duty to wear them are not enough.

Relevance to training and awareness

Fall risks when working at height

Authority / court
WorkSafe Victoria
Area of law
Health and safety and employment law · Workplace safety and accidents
Legal basis
Workplace-Manslaughter-Bestimmungen des Arbeitsschutzrechts von Victoria (fahrlässiges Verhalten unter Verletzung einer geschuldeten Pflicht mit Todesfolge)
Action
Fine
Status of proceedings
unknown
Sector
Food and agriculture
Culpability
negligent
Mitigating circumstances
Guilty plea.
Published
25 Jun 2026

Original amount 3,400,000 AUD, converted at the ECB reference rate of 25 Jun 2026.

Checked against the official source on 3 Oct 2026 · Direct link

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22 Jun 2026 OzCar Pty LtdUsed car dealer OzCar: reprimand and licence conditions over unfair sales practices AustraliaMisleading advertising and pricing Fine

NSW Fair Trading (the consumer protection regulator of New South Wales) reprimanded used car dealer OzCar Pty Ltd on 22 June 2026 and imposed conditions on its dealer licence. The regulator refers to the maximum available in disciplinary proceedings and does not state the amount imposed on the company. The investigation found a pattern of dishonest conduct between 2023 and 2025; among other things, customers reported being pressured into signing or misled about the purpose of contracts, that contracts were not properly explained – including to particularly vulnerable buyers – and that vehicles of unacceptable quality were sold. Among other things, the company must introduce a compliance programme with training for sales staff, may no longer allow waivers of the statutory cooling-off right to be pre-filled, and must fix defects affecting safety or reliability before sale.

What organisations can take from it

Waivers of a cooling-off right must never be pre-selected, and contracts must be demonstrably explained to customers – especially vulnerable buyers.

Relevance to training and awareness

Fair sales conversations, cooling-off rights and dealing with vulnerable customers

Missing or inadequate training played a role in the decision.

Authority / court
NSW Fair Trading
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Motor Dealers and Repairers Act 2013 (NSW), s 45(1)(a), (b), (d) und (d1)(ii)
Action
Fine
Status of proceedings
unknown
Sector
Automotive
Liability of senior managers
Measures against individuals are not set out here.
Published
24 Sep 2026

Checked against the official source on 3 Oct 2026 · Direct link

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18 Jun 2026 HSBC Bank Australia LimitedHSBC Bank Australia: AUD 35m penalty for failing to protect customers from scams AustraliaOrganisational requirements €21.4m

HSBC admitted that from May 2023 to May 2024 it lacked adequate controls against unauthorised payments via its internal transfer channel, that from January 2020 it handled scam reports under the ePayments Code too slowly (144 days on average) and without applying the liability rules, and that until April 2024 it gave affected customers no orderly way back into their accounts. The Court imposed AUD 35 million (AUD 10 million for the fraud controls, AUD 22.5 million for the contraventions relating to the ePayments Code, AUD 2.5 million for restoring account access) and ordered notices on the website, in the app and in letters to customers.

What organisations can take from it

Banks must deploy scam controls on every payment channel and handle scam reports within the deadlines of the applicable rules.

Relevance to training and awareness

Fraud and scam prevention in payments and handling of customer scam reports

Authority / court
Federal Court of Australia (auf Antrag der Australian Securities and Investments Commission, ASIC)
Area of law
Capital markets and financial supervision · Organisational requirements
Legal basis
s 912A(1)(a), (5A) Corporations Act 2001 (Cth); s 47(1)(a), (4) National Consumer Credit Protection Act 2009 (Cth)
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance
Repeat case
no
Mitigating circumstances
Admissions and jointly proposed penalty; remediation programme with payments of AUD 27,915,700.56 by 21 May 2026; no previous contraventions of a similar nature.
Liability of senior managers
According to the agreed facts, senior management was also aware before May 2023 of heightened fraud risks and gaps in the controls.
Published
18 Jun 2026

Original amount 35,000,000 AUD, converted at the ECB reference rate of 18 Jun 2026.

Checked against the official source on 3 Oct 2026 · Direct link

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11 Jun 2026 Union Standard International Group Pty Ltd; Maxi EFX Global AU Pty Ltd (EuropeFX); BrightAU Capital Pty Ltd (TradeFred)Union Standard and two CFD intermediaries: record penalties of AUD 300.2m AustraliaConsumer protection and online retail €182.1m

Between 2018 and 2020 the since-collapsed CFD issuer Union Standard and its two authorised representatives EuropeFX and TradeFred pushed inexperienced and vulnerable customers into trading risky contracts for difference using aggressive sales tactics; customers lost more than AUD 83 million, while in most cases the representatives profited from those losses. The Court imposed AUD 156.7 million on Union Standard, AUD 114.1 million on EuropeFX and AUD 29.4 million on TradeFred, together with a permanent ban on EuropeFX and an obligation for it to refund customers’ net deposits. For the first time a licensee was also penalised for distributing CFDs to customers in China although it knew or ought to have known of their legal risk.

What organisations can take from it

Licensees cannot outsource responsibility for distribution through authorised representatives and must actively monitor their sales practices.

Relevance to training and awareness

Licensees’ responsibility for authorised representatives and distribution of complex leveraged products to retail clients

Authority / court
Federal Court of Australia (auf Antrag der Australian Securities and Investments Commission, ASIC)
Area of law
Consumer protection and online retail
Legal basis
ASIC Act 2001 (Cth): Verbot von unconscionable conduct und irreführenden Angaben; Corporations Act 2001 (Cth): Pflicht des Lizenzinhabers zu effizienter, ehrlicher und fairer Leistungserbringung
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance
Published
12 Jun 2026

Original amount 300,200,000 AUD, converted at the ECB reference rate of 11 Jun 2026.

Checked against the official source on 3 Oct 2026 · Direct link

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11 Jun 2026 Monash IVF Pty LtdMonash IVF: tracking pixels on fertility website used without consent AustraliaCookies and tracking Order

Monash IVF collected sensitive information about visitors to its fertility treatment website through third-party tracking pixels. The Privacy Commissioner held that following the visitors of health-related websites and afterwards showing them targeted adverts on social networks amounts to collecting sensitive data, which requires consent, and found breaches of APP 3.3, 5.1, 5.2 and 7.1. Monash IVF must not continue or repeat the conduct and must implement specified remedial steps; a parallel determination against the telehealth provider Medmate Australia was made on the same day.

What organisations can take from it

Anyone using tracking pixels on health websites needs visitors' consent and must know which data flows to advertising platforms.

Relevance to training and awareness

Tracking pixels and advertising tools on websites with sensitive content

Authority / court
Office of the Australian Information Commissioner (OAIC)
Area of law
Data protection · Cookies and tracking
Legal basis
Privacy Act 1988 (Cth), APP 3.3, 5.1, 5.2, 7.1
Action
Order
Status of proceedings
unknown
Sector
Healthcare
Published
24 Jun 2026

Checked against the official source on 3 Oct 2026 · Direct link

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18 May 2026 Walker Stores Pty Ltd (in Liquidation), Handelsname SnaffleSnaffle operator Walker Stores: AUD 33.5m penalty for overcharging credit interest AustraliaConsumer protection and online retail €20.6m

The online retailer sold household appliances and electronics on instalments and, between September 2021 and February 2025, calculated interest in more than 38,000 credit contracts on the total contract amount instead of the unpaid balance; customers paid almost AUD 20 million too much as a result. Sample contracts also exceeded the statutory annual cost rate cap of 48%. The Court imposed AUD 32 million for the interest calculation and AUD 1.5 million for exceeding the cap, and ordered publication of a notice.

What organisations can take from it

Anyone selling goods on instalments must have interest calculations and cost caps technically checked before thousands of contracts are affected.

Relevance to training and awareness

Correct interest calculation and compliance with cost caps in instalment credit

Authority / court
Federal Court of Australia (auf Antrag der Australian Securities and Investments Commission, ASIC)
Area of law
Consumer protection and online retail
Legal basis
s 24(1) National Credit Code (Anhang 1 zum National Consumer Credit Protection Act 2009 (Cth)) i. V. m. ss 23(1), 28, 32A(1)
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Published
18 May 2026

Original amount 33,500,000 AUD, converted at the ECB reference rate of 18 May 2026.

Checked against the official source on 3 Oct 2026 · Direct link

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7 May 2026 Sydney Water CorporationSydney Water: AUD 240,000 penalty after sewage overflow in Carramar AustraliaEmissions and permits €147,975

In two incidents in July and August 2022 around 423,000 litres of untreated sewage escaped in Carramar because plant had not been properly maintained, affecting a residential property, a sports field, bushland and Prospect Creek. After a guilty plea, the Land and Environment Court convicted Sydney Water and imposed AUD 225,000 for breaching its environment protection licence and AUD 15,000 for failing without lawful excuse to provide CCTV footage requested by the EPA.

What organisations can take from it

Operators of sewerage networks must ensure their plant is maintained and respond promptly to regulators’ information requests.

Relevance to training and awareness

Maintenance of wastewater plant and cooperation with regulatory information requests

Authority / court
NSW Environment Protection Authority (EPA NSW) / Land and Environment Court of NSW
Area of law
Environment and sustainability · Emissions and permits
Legal basis
Bedingungen der Environment Protection Licence; Pflicht zur Vorlage von Informationen und Unterlagen gegenüber der EPA NSW
Action
Fine
Status of proceedings
unknown
Sector
Energy and utilities
Mitigating circumstances
25% discount for an early guilty plea.
Published
7 May 2026

Original amount 240,000 AUD, converted at the ECB reference rate of 7 May 2026.

Checked against the official source on 3 Oct 2026 · Direct link

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1 May 2026 LiveBetter Services LimitedLiveBetter Services: 675,000 AUD after fatal scalding of an NDIS participant AustraliaWorkplace safety and accidents €412,314

Following an investigation by SafeWork NSW, the District Court of NSW fined LiveBetter Services Limited 675,000 AUD for a breach of ss 32/19(2) of the Work Health and Safety Act 2011. In February 2022, a participant in the National Disability Insurance Scheme (NDIS) was placed in a bath with excessively hot water, suffered serious burns and died from her injuries.

What organisations can take from it

When bathing people in care, water temperature must be limited by technical means and checked before every bath.

Relevance to training and awareness

Preventing scalds in care and support services

Authority / court
SafeWork NSW
Area of law
Health and safety and employment law · Workplace safety and accidents
Legal basis
Work Health and Safety Act 2011 (NSW) ss 32/19(2)
Action
Fine
Status of proceedings
unknown
Sector
Healthcare

Original amount 675,000 AUD, converted at the ECB reference rate of 30 Apr 2026.

Checked against the official source on 3 Oct 2026 · Direct link

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24 Apr 2026 White Ray Oakleigh Pty Ltd (Ray White Oakleigh)Federal Court: 600,000 AUD against former operator of Ray White Oakleigh for underquoting AustraliaMisleading advertising and pricing €366,010

Following action by Consumer Affairs Victoria (the consumer protection regulator of the state of Victoria), the Federal Court of Australia ordered White Ray Oakleigh Pty Ltd, former operator of the Ray White Oakleigh agency, to pay 600,000 AUD because between February 2022 and November 2023 it advertised nine properties well below market value and at prices it did not itself expect to achieve (underquoting). According to the regulator, the agency agreements often provided for considerably higher commission on proceeds above the reserve price, and vendors were persuaded to lower their reserves after signing; text messages between the agents showed that they expected considerably higher prices. The court found misleading or deceptive conduct and false or misleading representations.

What organisations can take from it

Prices in property advertising must reflect the agent's genuine estimate; commission models that reward bait pricing are a compliance risk in their own right.

Relevance to training and awareness

Truthful price information in property advertising (underquoting)

Authority / court
Consumer Affairs Victoria / Federal Court of Australia
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Irreführendes Verhalten sowie falsche oder irreführende Angaben (Vorschriften in der Mitteilung nicht genannt)
Action
Fine
Status of proceedings
unknown
Sector
Construction and real estate
Culpability
intentional
Mitigating circumstances
The company admitted the conduct and cooperated with the regulator in the court proceedings; it has not operated the agency since 2025.
Published
24 Apr 2026

Original amount 600,000 AUD, converted at the ECB reference rate of 24 Apr 2026.

Checked against the official source on 3 Oct 2026 · Direct link

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1 Apr 2026 IRE Pty Ltd (InspectRealEstate, Plattform 2Apply)2Apply operator IRE: order over excessive and unfair collection of renters’ data AustraliaData subject rights and transparency Order

The Privacy Commissioner found that the rental application platform 2Apply collected more personal information than necessary from March 2020 to March 2025, such as gender, student status, citizenship, visa expiry and previous living arrangements, and did so unfairly through design techniques such as “confirmshaming”, biased framing and bundled consent. The determination requires IRE to stop this collection within 60 days, engage an independent reviewer and report to the OAIC within twelve months on implementing the recommendations.

What organisations can take from it

Online forms may only request necessary data and must not push users into disclosure through design tricks.

Relevance to training and awareness

Data minimisation and fair design of online forms (dark patterns)

Authority / court
Office of the Australian Information Commissioner (OAIC)
Area of law
Data protection · Data subject rights and transparency
Legal basis
APP 3.2 und APP 3.5 (Privacy Act 1988 (Cth)); Feststellungen nach s 52(1A)
Action
Order
Status of proceedings
unknown
Sector
Telecoms, IT and software
Mitigating circumstances
IRE adapted its collection practices during the investigation without admitting a breach.
Published
22 Apr 2026

Checked against the official source on 3 Oct 2026 · Direct link

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27 Mar 2026 Oztures Trading Pty Ltd (Binance Australia Derivatives)Binance Australia Derivatives: 10 million AUD for misclassified retail clients AustraliaOrganisational requirements €5.98m

The Federal Court of Australia, on application by the Australian Securities and Investments Commission (ASIC, Australia's corporate, markets and financial services regulator), imposed a penalty of 10 million AUD because, between July 2022 and April 2023, the provider of crypto derivatives wrongly classified 524 retail clients – more than 85% of its Australian client base – as wholesale clients, depriving them of, among other things, a Product Disclosure Statement, a target market determination and a compliant internal dispute resolution system. The causes were deficient onboarding processes – such as a multiple-choice test that could be retaken without limit – and inadequate training and review; the affected clients suffered 8.66 million AUD in trading losses and paid 3.89 million AUD in fees.

What organisations can take from it

Classifications that remove client protections require robust evidence, trained staff and effective oversight – a knowledge test that can be retaken at will is no substitute for a proper assessment.

Relevance to training and awareness

Client classification (retail or wholesale) and verification of evidence during onboarding

Missing or inadequate training played a role in the decision.

Authority / court
Federal Court of Australia (auf Antrag der Australian Securities and Investments Commission, ASIC)
Area of law
Capital markets and financial supervision · Organisational requirements
Legal basis
Corporations Act 2001 (Cth) ss 1012B(3)(a)(i) und (iii), 994B(1) und (2)(a), 912A(1)(a), (b), (f) und (g); Geldbuße nach s 1317G
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance
Repeat case
no
Mitigating circumstances
Full compensation of affected clients (around 13.1 million AUD) overseen by ASIC, cooperation in the investigation and the proceedings, admission of all contraventions; no previous court findings.
Published
27 Mar 2026

Original amount 10,000,000 AUD, converted at the ECB reference rate of 27 Mar 2026.

Checked against the official source on 3 Oct 2026 · Direct link

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20 Mar 2026 Singtel Optus Pty LtdOptus: unlisted numbers of 41,278 customers published in the phone directory AustraliaData breaches and data security Order

Singtel Optus asked customers who ported their number to Optus whether they wanted to appear in the phone directory, but between October 2015 and September 2019 it did not act on requests for an unlisted number, so that 41,278 affected customers remained published in the White Pages. The Privacy Commissioner found a breach of APP 11.1 because Optus did not remove a risk of errors it had been aware of throughout the period with reasonable steps such as regular system reconciliations, and declared that the company must not repeat this conduct. The regulator intends to decide on compensation separately in a representative complaint concerning the same conduct.

What organisations can take from it

Known sources of error in legacy systems and in disclosures to third parties must be eliminated through regular reconciliations rather than tolerated for years.

Relevance to training and awareness

Reliably implementing customers' privacy choices across systems and service providers

Authority / court
Office of the Australian Information Commissioner (OAIC)
Area of law
Data protection · Data breaches and data security
Legal basis
Privacy Act 1988 (Cth) s 13(1), APP 11.1; Erklärung nach s 52(1A)(a)
Action
Order
Status of proceedings
unknown
Sector
Telecoms, IT and software
Published
11 Jun 2026

Checked against the official source on 3 Oct 2026 · Direct link

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16 Mar 2026 Forestry Corporation of NSWForestry Corporation of NSW: AUD 450,000 over illegally felled giant and hollow trees AustraliaEmissions and permits €276,549

In June and July 2020 contractors of the state-owned forestry corporation felled six giant trees and three hollow-bearing trees in Wild Cattle Creek State Forest near Coffs Harbour that should have been retained under the Coastal Integrated Forestry Operation Approval. On the EPA’s prosecution, the Land and Environment Court convicted the corporation and found harm to koala habitat and cultural harm to the Gumbaynggirr people; following a restorative justice conference, the AUD 450,000 penalty goes to the Yurruungga Aboriginal Corporation for remediation projects. The corporation must also commission an independent audit of its procedures and publish the conviction.

What organisations can take from it

Anyone contracting out forestry work remains responsible for identifying protected trees and must align planning and training accordingly.

Relevance to training and awareness

Marking and protecting trees to be retained in forestry work carried out by contractors

Missing or inadequate training played a role in the decision.

Authority / court
NSW Environment Protection Authority (EPA NSW) / Land and Environment Court of NSW
Area of law
Environment and sustainability · Emissions and permits
Legal basis
Coastal Integrated Forestry Operation Approval (NSW)
Action
Fine
Status of proceedings
unknown
Sector
Public sector
Repeat case
yes
Published
16 Mar 2026

Original amount 450,000 AUD, converted at the ECB reference rate of 16 Mar 2026.

Checked against the official source on 3 Oct 2026 · Direct link

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13 Mar 2026 Macquarie Securities (Australia) LimitedMacquarie Securities: 35 million AUD for years of misreported short sales AustraliaDisclosure and reporting obligations €21.5m

The Supreme Court of New South Wales, on application by the Australian Securities and Investments Commission (ASIC, Australia's corporate, markets and financial services regulator), imposed a penalty of 35 million AUD on the securities dealer because, between December 2009 and February 2024, inadequate systems, processes and controls led it to misreport at least 73 million short sales to the market operator and to omit required regulatory data from orders. The court also found inadequate risk management and misleading conduct, and ordered a compliance programme involving an independent expert.

What organisations can take from it

Regulatory reporting processes need their own regularly tested controls, and individual errors that come to light should be investigated as a possible sign of wider system weaknesses.

Relevance to training and awareness

Accuracy of regulatory reporting (short sale and order data) and escalation of identified reporting errors

Authority / court
Supreme Court of New South Wales (auf Antrag der Australian Securities and Investments Commission, ASIC)
Area of law
Capital markets and financial supervision · Disclosure and reporting obligations
Legal basis
Corporations Act 2001 (Cth) ss 798H(1)(b), 912A(1)(h), 1041H(1); ASIC Market Integrity Rules (Securities Markets) 2017; Geldbuße nach s 1317G(1)
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance
Employees
50 to 249
Mitigating circumstances
Early acceptance of the contraventions, sustained cooperation with ASIC and contrition; the errors were reported to ASIC once identified and promptly remediated; no previous court findings of similar conduct.
Liability of senior managers
According to the decision, the errors arose at an operational level; ASIC did not allege any involvement of senior management.
Published
16 Mar 2026

Original amount 35,000,000 AUD, converted at the ECB reference rate of 13 Mar 2026.

Checked against the official source on 3 Oct 2026 · Direct link

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20 Feb 2026 Clarence Colliery Pty LtdClarence Colliery: 543,500 AUD after mine water entered the Wollangambe River AustraliaEmissions and permits €325,508

Clarence Colliery Pty Ltd, a subsidiary of Centennial Coal Company, was sentenced by the Land and Environment Court of NSW after pleading guilty to five offences under the Protection of the Environment Operations Act 1997, after untreated mine water with elevated nickel and zinc levels from the coal mine near Lithgow entered the Wollangambe River in December 2023 and April 2024. The offences comprised two water pollution offences, a licence breach, non-compliance with a prevention notice and a pollution incident response plan that had not been tested for 269 days. The court imposed fines totalling 543,500 AUD and ordered 86,500 AUD for rehabilitation of Long Swamp; in addition, the EPA's legal and investigation costs of 170,000 AUD and 15,548 AUD are payable.

What organisations can take from it

Pollution incident response plans must be tested regularly; here the failure was penalised separately for the first time.

Relevance to training and awareness

Regularly testing pollution incident response plans

Authority / court
NSW Environment Protection Authority (EPA NSW)
Area of law
Environment and sustainability · Emissions and permits
Legal basis
Protection of the Environment Operations Act 1997 (NSW) s 120(1) (zwei Fälle), s 64(1), s 97(1), s 153E; Zahlungsanordnung nach s 250(1)(e)
Action
Fine
Status of proceedings
unknown
Sector
Energy and utilities
Repeat case
yes
Mitigating circumstances
Early guilty pleas (25% discount).
Published
23 Feb 2026

Original amount 543,500 AUD, converted at the ECB reference rate of 20 Feb 2026.

Checked against the official source on 3 Oct 2026 · Direct link

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9 Feb 2026 FIIG Securities LimitedFIIG Securities: 2.5 million AUD for inadequate cyber security ahead of data theft AustraliaSecurity measures and risk management €1.48m

The Federal Court of Australia, on application by the Australian Securities and Investments Commission (ASIC, Australia's corporate, markets and financial services regulator), imposed a penalty of 2.5 million AUD on the fixed-income specialist because between March 2019 and June 2023 it lacked adequate cyber security measures, resources and risk management systems – among other things, there was no multi-factor authentication for remote access, no regular penetration testing and no mandatory security awareness training. In a 2023 attack around 385 GB of confidential data were stolen and some 18,000 clients were notified; the court also ordered a compliance programme with an independent expert.

What organisations can take from it

For licensed financial services firms, cyber security is part of their licence obligations: basic measures such as MFA, patching, monitoring, training and a tested incident response plan must be funded and actually implemented.

Relevance to training and awareness

Cyber security basics: multi-factor authentication, patch management, security awareness training, tested incident response plan

Missing or inadequate training played a role in the decision.

Authority / court
Federal Court of Australia (auf Antrag der Australian Securities and Investments Commission, ASIC)
Area of law
Information security and cyber · Security measures and risk management
Legal basis
Corporations Act 2001 (Cth) s 912A(1)(a), (d) und (h) i. V. m. s 912A(5A)
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance
Repeat case
no
Mitigating circumstances
Full cooperation, admissions and an agreed statement of facts; no previous contraventions; the known financial losses (remediation costs of around 1.5 million AUD) were largely borne by the company itself.
Published
9 Feb 2026

Original amount 2,500,000 AUD, converted at the ECB reference rate of 9 Feb 2026.

Checked against the official source on 3 Oct 2026 · Direct link

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30 Jan 2026 Jim's Realty Pty Ltd (früher Agape Property Group)WA: record 225,000 AUD fine for estate agency over trust account and bond breaches AustraliaConsumer protection and online retail €132,345

On 30 January 2026 the Perth Magistrates Court convicted Jim's Realty Pty Ltd on 35 charges – client money not credited to the trust account, unlawful withdrawals, improper records and tenancy bonds lodged late or not at all – and fined it 225,000 AUD plus 577.50 AUD in costs. A forensic audit commissioned by Consumer Protection WA (the consumer protection division of Western Australia) had identified 57 unexplained withdrawals totalling more than 334,915 AUD. According to the regulator it is the largest fine ever imposed on an estate agency in Western Australia; the company has been in liquidation since 2024.

What organisations can take from it

Trust money and tenancy bonds require complete records and timely lodgement; irregularities in the annual audit are a warning sign that must be resolved immediately.

Relevance to training and awareness

Handling client money in trust accounts and timely lodgement of tenancy bonds

Authority / court
Consumer Protection WA (Department of Local Government, Industry Regulation and Safety) / Perth Magistrates Court
Area of law
Consumer protection and online retail
Legal basis
Real Estate and Business Agents Act 1978 (WA); Residential Tenancies Act 1987 (WA)
Action
Fine
Status of proceedings
unknown
Sector
Construction and real estate
Culpability
intentional
Repeat case
yes
Mitigating circumstances
None; according to the release, the court found no mitigating factors despite the liquidation.
Published
11 Feb 2026

Original amount 225,000 AUD, converted at the ECB reference rate of 30 Jan 2026.

Checked against the official source on 3 Oct 2026 · Direct link

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