Compliance Radar
Who was sanctioned, and for what?
Fines, court rulings and incidents from Europe, North America, Latin America, Asia-Pacific, Middle East and Africa: 2,207 cases from 44 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.
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Where?
by authority- Consumer Affairs Agency (消費者庁, CAA) €113,203 100 % · 5 cases
What for?
by area of lawAll areas of law
Who?
by company- Anonymised companies €113,203 100 % · 2 cases
- Chiba Lotte Marines Co., Ltd. (株式会社千葉ロッテマリーンズ) – 0 % · 1 case
- Kinpodo Co., Ltd. (株式会社金宝堂) – 0 % · 1 case
- NOVA Language Company Co., Ltd. (株式会社NOVAランゲージカンパニー) – 0 % · 1 case
When?
per year, by date of decision| Period | Cases | Total |
|---|---|---|
| 2023 | 1 | €113,203 |
| 2024 | 1 | – |
| 2025 | 2 | – |
| 2026 | 1 | – |
5 cases
18 Sep 2026 Kinpodo Co., Ltd. (株式会社金宝堂)Kinpodo: order over a bait price 'from 104,500 JPY' for family funerals Order
From March to May 2025, Kinpodo advertised family funerals in exclusively rented halls under the name 'Chiisana Mori no Ie' in television commercials at a price 'from 104,500 JPY'. In fact, apart from a few cases, customers had to pay at least 308,000 JPY; the order required a corrective notice, measures to prevent recurrence and cessation.
A 'from' price may only be advertised if customers can realistically obtain it.
'From' prices and bait offers
- Authority / court
- Consumer Affairs Agency (消費者庁, CAA)
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- Art. 7 Abs. 1 i. V. m. Art. 5 Nr. 2 Act against Unjustifiable Premiums and Misleading Representations (不当景品類及び不当表示防止法, Gesetz Nr. 134/1962)
- Action
- Order
- Status of proceedings
- unknown
- Sector
- Other
- Published
- 18 Sep 2026
- 株式会社金宝堂に対する景品表示法に基づく措置命令について (Eintrag, 18.09.2026) Press release of an authority
- News Release 18.09.2026 mit Maßnahmenanordnung 消表対第807号 (PDF) Decision of an authority
Checked against the official source on 4 Oct 2026 · Direct link
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23 Dec 2025 Chiba Lotte Marines Co., Ltd. (株式会社千葉ロッテマリーンズ)Chiba Lotte Marines: commitment plan with partial refund after signed-ball promotion Other
In a promotional letter of January 2025 for its paid fan club 'TEAM26', the baseball club Chiba Lotte Marines gave the impression that every new member would definitely receive a ball hand-signed by a player at the booth by the stadium, although only some members received one. Instead of an order, a commitment plan was approved on 23 December 2025 – a board resolution, information for consumers, measures to prevent recurrence, allegedly a partial refund of annual fees and reports on implementation; no infringement was thereby established.
Free gifts must state clearly whether every customer or only some will receive them; a commitment plan with refunds can avoid a formal order.
Advertising free gifts and special offers correctly
- Authority / court
- Consumer Affairs Agency (消費者庁, CAA)
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- Art. 30, Art. 31 Abs. 1 und 3 (Zusagenverfahren), Verdacht eines Verstoßes gegen Art. 5 Nr. 2 Act against Unjustifiable Premiums and Misleading Representations (不当景品類及び不当表示防止法, Gesetz Nr. 134/1962)
- Action
- Other
- Status of proceedings
- unknown
- Sector
- Other
- Published
- 23 Dec 2025
- 株式会社千葉ロッテマリーンズから申請があった確約計画の認定について (Eintrag, 23.12.2025) Press release of an authority
- News Release 23.12.2025 zur Genehmigung des Zusagenplans (PDF) Decision of an authority
Checked against the official source on 4 Oct 2026 · Direct link
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17 Oct 2025 NOVA Language Company Co., Ltd. (株式会社NOVAランゲージカンパニー)NOVA: order over waiving an enrolment fee that was never charged Order
On the website of its 'NOVA' English schools, NOVA Language Company advertised several courses, for example in September 2024, by waiving an enrolment fee of 22,000 JPY (11,000 JPY for a children's course). The company had not charged anyone such a fee over a considerable recent period; the order required a corrective notice, measures to prevent recurrence and cessation.
A waived charge is only an advantage if it is otherwise actually charged – fictitious fees are misleading price advertising.
Advertising price advantages and fee waivers correctly
- Authority / court
- Consumer Affairs Agency (消費者庁, CAA)
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- Art. 7 Abs. 1 i. V. m. Art. 5 Nr. 2 Act against Unjustifiable Premiums and Misleading Representations (不当景品類及び不当表示防止法, Gesetz Nr. 134/1962)
- Action
- Order
- Status of proceedings
- unknown
- Sector
- Other
- Published
- 17 Oct 2025
- 株式会社NOVAランゲージカンパニーに対する景品表示法に基づく措置命令について (Eintrag, 17.10.2025) Press release of an authority
- News Release 17.10.2025 mit Maßnahmenanordnung 消表対第1556号 (PDF) Decision of an authority
Checked against the official source on 4 Oct 2026 · Direct link
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8 Aug 2024 a Japanese fitness companyJapanese fitness company: orders over '24-hour' claims and undisclosed influencer posts Order
The company advertised its gym chain by claiming that add-on services such as self-service teeth whitening, self-service hair removal, massage chairs and workspaces could be used around the clock at no extra cost, although they were only available for a limited number of hours a day (for example five hours for teeth whitening). In addition, the company republished Instagram posts written by third parties for payment as 'customer reviews' on its own website without disclosing that it had commissioned them; both practices were prohibited by two orders on 8 August 2024.
Paid influencer content remains advertising and must be recognisable as such – even when the company later reuses it itself.
Labelling influencer marketing and checking service promises
- Authority / court
- Consumer Affairs Agency (消費者庁, CAA)
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- Art. 7 Abs. 1 i. V. m. Art. 5 Nr. 1 und Nr. 3 (Bekanntmachung zu Stealth-Marketing) Act against Unjustifiable Premiums and Misleading Representations (不当景品類及び不当表示防止法, Gesetz Nr. 134/1962)
- Action
- Order
- Status of proceedings
- unknown
- Sector
- Other
- Published
- 9 Aug 2024
- Consumer Affairs Agency (消費者庁, CAA), Veröffentlichung der Behörde (Entscheidung 2024) Decision of an authority
Checked against the official source on 8 Oct 2026 · Company name anonymised since 8 Aug 2026 · Direct link
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5 Oct 2023 a Japanese fishing bait manufacturerBait manufacturer: surcharge for unsubstantiated 'biodegradable' claims for fishing bait €113,203
The bait manufacturer advertised four ranges of artificial fishing bait on packaging, its website and in promotional material – in some cases from April 2016 to February 2023 – as biodegradable even when left behind in the water after use. The company provided no substantiation for this biodegradability; following a cease-and-desist order of 19 December 2022, a surcharge of 17,740,000 JPY was imposed on 5 October 2023.
Environmental claims such as 'biodegradable' only hold with evidence for the specific environment in which the product actually ends up.
Greenwashing: substantiating environmental claims
- Authority / court
- Consumer Affairs Agency (消費者庁, CAA)
- Area of law
- Environment and sustainability · Misleading environmental and sustainability claims
- Legal basis
- Art. 8 Abs. 1 und 3 i. V. m. Art. 5 Nr. 1 Act against Unjustifiable Premiums and Misleading Representations (不当景品類及び不当表示防止法, Gesetz Nr. 134/1962)
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Other
- Culpability
- negligent
- Published
- 5 Oct 2023
Original amount 17,740,000 JPY, converted at the ECB reference rate of 5 Oct 2023.
- Consumer Affairs Agency (消費者庁, CAA), Veröffentlichung der Behörde (Entscheidung 2023) Decision of an authority
Checked against the official source on 7 Oct 2026 · Company name anonymised since 5 Oct 2025 · Direct link