Compliance Radar

Who was sanctioned, and for what?

Fines, court rulings and incidents from Europe and North America: 718 cases from 32 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.

44cases from 17 jurisdictions
€1.37bnTotal of monetary amounts (41 cases with an amount)
€550mLargest single case: AliExpress
€792,639Median per case with an amount

Click a bar to drill down one level.

When?

per quarter, by date of decision
Trend
PeriodCasesTotal
Q3 20230—
Q4 20231€200,000
Q1 20241€4.96m
Q2 20242€164,490
Q3 20241€1.5m
Q4 20241€244,230
Q1 20252€70m
Q2 20258€337.1m
Q3 20255€151.6m
Q4 20256€35.9m
Q1 20264€9.22m
Q2 20268€206.5m
Q3 20265€552.3m

44 cases

24 Sep 2026 Plaček Pet Products s.r.o.Plaček Pet Products: 36.4 million CZK for minimum prices on pet food CzechiaCartels and collusion €1.49m

From January 2013 to March 2022, the distributor of premium pet food and pet supplies imposed minimum resale prices on its retailers and threatened sanctions if they were undercut. In a settlement procedure, the Úřad pro ochranu hospodářské soutěže (Czech Office for the Protection of Competition, ÚOHS) imposed 36.438 million CZK; the company ended the conduct after the inspection and introduced a compliance programme.

What organisations can take from it

Never enforce recommended retail prices with supply stops or sanctions – sales teams need clear rules on this.

Relevance to training and awareness

Price requirements imposed on retailers in sales

Missing or inadequate training played a role in the decision.

Authority / court
Úřad pro ochranu hospodářské soutěže (ÚOHS)
Area of law
Competition law · Cartels and collusion
Legal basis
Verbot vertikaler Preisbindung (tschechisches Wettbewerbsgesetz, Art. 101 AEUV)
Action
Fine
Status of proceedings
final
Sector
Retail and e-commerce
Culpability
intentional
Mitigating circumstances
Termination immediately after the inspection, information of customers about free pricing, full cooperation, settlement and newly introduced compliance programme.
Published
24 Sep 2026

Original amount 36,438,000 CZK, converted at the ECB reference rate of 24 Sep 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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13 Aug 2026 Dante International S.A.; Extreme Digital-eMAG Kft. (Betreiber des eMAG-Webshops)eMAG: further 225 million HUF for unfulfilled commitments HungaryConsumer protection and online retail €620,091

In 2021, the operators of the online retailer eMAG had committed to a support programme for Hungarian businesses, but once again implemented it only partially and not with the prescribed content. In the follow-up review, the Gazdasági Versenyhivatal (Hungarian Competition Authority, GVH) imposed 225 million HUF; in total, the operators have already received fines of 710 million HUF.

What organisations can take from it

Commitments made binding by an authority require dedicated implementation and evidence controlling – otherwise the next fine follows.

Authority / court
Gazdasági Versenyhivatal (GVH)
Area of law
Consumer protection and online retail
Legal basis
Nachprüfungsverfahren zu verbindlichen Zusagen (VJ/6/2025)
Action
Fine
Status of proceedings
final
Sector
Retail and e-commerce
Repeat case
yes
Mitigating circumstances
The companies acknowledged the failures and waived legal remedies.
Published
13 Aug 2026

Original amount 225,000,000 HUF, converted at the ECB reference rate of 13 Aug 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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7 Aug 2026 Hair-Line Kft.Hair-Line: 68.5 million HUF for price and territorial restrictions on hairdressing supplies HungaryCartels and collusion €187,929

In 2018–2022, the distributor of professional hairdressing products (Alfaparf, Yellow) determined the prices at which its territorial representatives were allowed to sell to salons and retailers and restricted passive sales outside the territories. Under a settlement and with a commitment to a compliance programme, the Gazdasági Versenyhivatal (Hungarian Competition Authority, GVH) imposed 68.5 million HUF.

What organisations can take from it

Commercial agent systems with territorial protection must not restrict resale prices or passive sales either.

Relevance to training and awareness

Price and territorial restrictions in the distribution system

Missing or inadequate training played a role in the decision.

Authority / court
Gazdasági Versenyhivatal (GVH)
Area of law
Competition law · Cartels and collusion
Legal basis
Ungarisches Wettbewerbsgesetz, Verbot wettbewerbsbeschränkender Vereinbarungen (VJ/17/2022)
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Culpability
intentional
Mitigating circumstances
Cooperation, acknowledgement in the settlement and commitment to a comprehensive compliance programme.
Published
7 Aug 2026

Original amount 68,500,000 HUF, converted at the ECB reference rate of 7 Aug 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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20 Jul 2026 AliExpressDSA: 550 million EUR against AliExpress over illegal and unsafe products EU levelPlatform obligations €550m

AliExpress did not diligently assess the risks posed by illegal, unsafe and counterfeit products (including insufficient moderation capacity, recommender and advertising systems) and did not take effective countermeasures (including deficient enforcement of sanctions against traders, product checks that could be circumvented). The European Commission imposed 550 million EUR under the Digital Services Act (DSA) and required an action plan by 20 October 2026.

What organisations can take from it

The size of a marketplace does not justify gaps: moderation capacity and sanctions against traders must match the actual risk.

Authority / court
Europäische Kommission
Area of law
AI and digital regulation · Platform obligations
Legal basis
Verordnung (EU) 2022/2065 (DSA), Risikobewertung und Risikominderung
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Mitigating circumstances
Novelty of the Digital Services Act (taken into account by the Commission when setting the fine)
Published
20 Jul 2026

Checked against the official source on 25 Sep 2026 · Direct link

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2 Jul 2026 SIA 4YOU MEBELESFurniture retailer 4YOU MEBELES ignores cookie inspection – first a reprimand, then 1,000 EUR LatviaCookies and tracking €1,000

In a targeted inspection of cookies on company websites, the Datu valsts inspekcija (Latvian Data State Inspectorate, DVI) found fault with the site 4mebeles.lv. After a reprimand in February 2026, the company claimed that the deficiencies had been remedied, which a further inspection disproved; further requests for information went unanswered. The DVI imposed 1,000 EUR for failure to cooperate and requested the missing information by 3 August 2026.

What organisations can take from it

Assurances given to the supervisory authority are checked – false statements and silence aggravate the sanction.

Relevance to training and awareness

Cookie banners and cooperation with the supervisory authority

Authority / court
Datu valsts inspekcija (DVI)
Area of law
Data protection · Cookies and tracking
Legal basis
Art. 58 Abs. 1, Art. 83 Abs. 5 lit. e DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Culpability
intentional
Repeat case
yes

Checked against the official source on 25 Sep 2026 · Direct link

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26 Jun 2026 Neonet S.A.Neonet: 3 million PLN over false delivery and availability information on Allegro PolandInformation duties in online retail €709,854

On its Allegro account, the electronics retailer promised dispatch within 24 hours even for goods not in stock and did not inform customers in good time of delays or unavailability. UOKiK imposed a fine of 3,043,000 PLN; the decision is not final.

What organisations can take from it

Link delivery and availability information to stock levels; in the event of delays, inform customers immediately.

Relevance to training and awareness

Availability and delivery information on marketplaces

Authority / court
Urząd Ochrony Konkurencji i Konsumentów (UOKiK)
Area of law
Consumer protection and online retail · Information duties in online retail
Legal basis
Verletzung kollektiver Verbraucherinteressen
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Published
26 Jun 2026

Original amount 3,043,000 PLN, converted at the ECB reference rate of 26 Jun 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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24 Jun 2026 Kaufland Hrvatska k.d.Croatia: 300,000 EUR against Kaufland for unfair practices towards suppliers CroatiaAbuse of market power €300,000

The Agencija za zaštitu tržišnog natjecanja (Croatian Competition Agency, AZTN) found that Kaufland Hrvatska charged food suppliers fees for services not provided and for advertising not commissioned, and paid for perishable goods only after more than 30 days. For these unfair trading practices, and with repeat offending as an aggravating factor (final penalty already in 2020), it imposed 300,000 EUR (date = publication).

What organisations can take from it

Purchasing departments must know the payment deadlines and fee prohibitions of UTP law – repeat offences become significantly more expensive.

Relevance to training and awareness

Fair terms towards suppliers in purchasing

Authority / court
Agencija za zaštitu tržišnog natjecanja (AZTN)
Area of law
Competition law · Abuse of market power
Legal basis
Art. 4, 11, 12 Zakon o zabrani nepoštenih trgovačkih praksi u lancu opskrbe hranom (ZNTP)
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Repeat case
yes
Published
24 Jun 2026

Checked against the official source on 25 Sep 2026 · Direct link

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23 Jun 2026 Deghi S.p.A.Deghi: 2 million EUR for endlessly renewing countdown discounts ItalyMisleading advertising and pricing €2m

From January 2024 to December 2025, the online retailer advertised time-limited discounts with countdown timers which, once they had expired, restarted with a new timer on identical terms. The AGCM classified this artificial scarcity as a particularly insidious dark pattern and imposed a fine of 2 million EUR.

What organisations can take from it

A countdown must genuinely expire – an automatically restarting timer creates misleading scarcity.

Relevance to training and awareness

False urgency and countdown timers in online marketing

Authority / court
Autorità Garante della Concorrenza e del Mercato (AGCM)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Codice del Consumo (pratiche commerciali scorrette)
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Published
25 Jun 2026

Checked against the official source on 25 Sep 2026 · Direct link

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12 Jun 2026 Verkkokauppa.com OyjKHO confirms fine against Verkkokauppa.com over customer accounts without time limit FinlandData subject rights and transparency €792,639

The online retailer had not set a retention period for customer accounts and kept data until customers requested deletion; purchases were only possible with an account. The sanctions board of the Finnish Data Protection Ombudsman imposed 856,000 EUR in 2024, the administrative court reduced the fine to 792,639 EUR on the basis of current turnover, and the Supreme Administrative Court (Korkein hallinto-oikeus, KHO) confirmed this on 12 June 2026.

What organisations can take from it

Do not leave deletion to the customer – every online shop needs defined retention periods for accounts and order data.

Authority / court
Korkein hallinto-oikeus (KHO); Sanktionsgremium des Datenschutzbeauftragten
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 5 Abs. 1 lit. e DSGVO
Action
Fine
Status of proceedings
reduced
Sector
Retail and e-commerce
Published
18 Jun 2026

Checked against the official source on 25 Sep 2026 · Direct link

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12 Jun 2026 Μάρκετ Ιν ΑΕΒΕ (Market In)Greece: 95,000 EUR against supermarket chain Market In over video footage GreeceVideo surveillance €95,000

A data subject complained about the disclosure of footage from the supermarket chain’s video surveillance and about the inadequate response to his access request. The Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (Hellenic Data Protection Authority) found that Market In had passed the video footage to the judicial authorities without informing the data subject beforehand, processed more data than necessary, failed to comply with the right of access and failed to cooperate with the authority, and by Decision 10/2026 imposed a total of 95,000 EUR (50,000 EUR for lawfulness/transparency, 20,000 EUR each for data minimisation and the right of access, 5,000 EUR for failure to cooperate); in the same proceedings, ΜΕΔΕ ΑΕ received 65,000 EUR.

What organisations can take from it

Release video footage only for a specific purpose – and anyone ignoring requests from the supervisory authority pays extra.

Relevance to training and awareness

Handling video footage and access requests

Authority / court
Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (Hellenic Data Protection Authority)
Area of law
Data protection · Video surveillance
Legal basis
Art. 5 Abs. 1 lit. a, c, Art. 5 Abs. 2, Art. 12, 13, 15, 31 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce

Checked against the official source on 25 Sep 2026 · Direct link

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3 Jun 2026 VF Hellas Ενδυμάτων Ε.Π.Ε. (VF Hellas, Tochter der VF Corporation)Greece: 954,485 EUR against VF Hellas for banning price comparison and Google Ads GreeceCartels and collusion €954,485

The importer and wholesaler of the Vans, Eastpak and The North Face brands contractually prohibited its retailers from using price comparison portals and search engine advertising (in particular Google Ads). The Επιτροπή Ανταγωνισμού (Hellenic Competition Commission) regarded this as a hardcore restriction in online sales and, in a settlement procedure (Decision 913/2026), set a reduced fine of 954,485 EUR; date = press release.

What organisations can take from it

Prohibiting retailers from using price comparison sites or search engine advertising is a hardcore restriction – distribution agreements should regularly undergo competition law review.

Relevance to training and awareness

Competition-law-compliant design of dealer agreements in online sales

Authority / court
Επιτροπή Ανταγωνισμού (Hellenic Competition Commission)
Area of law
Competition law · Cartels and collusion
Legal basis
Art. 1 Gesetz 3959/2011; Art. 101 AEUV; Art. 4 lit. e VO (EU) 2022/720
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Mitigating circumstances
Settlement procedure (Diettheti Diaforon) with fine reduction
Published
3 Jun 2026

Checked against the official source on 25 Sep 2026 · Direct link

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28 May 2026 TemuDSA: 200 million EUR against Temu over deficient risk assessment of illegal products EU levelPlatform obligations €200m

Temu's 2024 risk assessment was based on general industry data rather than on findings about its own service and underestimated how often EU consumers encounter illegal products; test purchases revealed unsafe chargers and baby toys. The European Commission imposed 200 million EUR under the Digital Services Act (DSA) and required an action plan by 28 August 2026.

What organisations can take from it

Risk assessments must be based on the company's own, service-specific evidence – generic industry analyses are not sufficient.

Authority / court
Europäische Kommission
Area of law
AI and digital regulation · Platform obligations
Legal basis
Verordnung (EU) 2022/2065 (DSA), Risikobewertungspflichten sehr großer Online-Plattformen; Art. 75
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Published
28 May 2026
Sources

Checked against the official source on 25 Sep 2026 · Direct link

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6 May 2026 HP TRONIC Zlín, spol. s r.o.HP TRONIC Zlín: 39 million CZK for price requirements imposed on electronics retailers CzechiaCartels and collusion €1.6m

For more than ten years from 2012, the distributor and retailer of consumer electronics and household appliances set minimum resale prices for its retail customers, monitored them and sanctioned deviations. The Úřad pro ochranu hospodářské soutěže (Czech Office for the Protection of Competition, ÚOHS) imposed 38.971 million CZK; a leniency application, settlement and an improved compliance programme reduced the fine, and the company appealed against the amount.

What organisations can take from it

Reprimanding retailers over low prices risks high fines – an effective compliance programme can reduce them but is no substitute for ending the practice.

Relevance to training and awareness

Resale price maintenance in sales

Missing or inadequate training played a role in the decision.

Authority / court
Úřad pro ochranu hospodářské soutěže (ÚOHS)
Area of law
Competition law · Cartels and collusion
Legal basis
Tschechisches Wettbewerbsgesetz, Art. 101 AEUV (S0551/2023)
Action
Fine
Status of proceedings
under appeal
Sector
Retail and e-commerce
Culpability
intentional
Mitigating circumstances
Leniency application, settlement and expansion of the internal compliance programme.
Published
6 May 2026

Original amount 38,971,000 CZK, converted at the ECB reference rate of 6 May 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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12 Mar 2026 Amazon Europe Core S.à r.l.Luxembourg: Cour administrative annuls 746 million EUR fine against Amazon but confirms infringements LuxembourgMarketing and consent overturned

In 2021, the Luxembourg data protection authority (CNPD) had imposed 746 million EUR and an order to bring processing into compliance on account of behavioural online advertising; the Administrative Tribunal (Tribunal administratif) confirmed this on 18 March 2025. On 12 March 2026, the Administrative Court (Cour administrative) confirmed that legitimate interest was not a sound legal basis and that the information was insufficient, but annulled the fine on the basis of more recent CJEU case law on the requirement of culpability; the CNPD is re-examining the sanction.

What organisations can take from it

Personalised advertising cannot be based on legitimate interest – and courts now scrutinise culpability closely when it comes to fines.

Authority / court
Cour administrative (Luxemburg); Verfahren der CNPD
Area of law
Data protection · Marketing and consent
Legal basis
Art. 6 Abs. 1 lit. f, Art. 12 ff. DSGVO
Action
Order
Status of proceedings
overturned
Sector
Retail and e-commerce
Employees
10,000 or more
Mitigating circumstances
Amazon had implemented the compliance order before the hearing.

Checked against the official source on 25 Sep 2026 · Direct link

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6 Mar 2026 ΚΟΜΠΑ Μονοπρόσωπη Ε.Π.Ε. und HAPPY DOG Α.Ε. ΖωοτροφώνGreece: around 482,500 EUR against pet food importers for resale price maintenance GreeceCartels and collusion €482,498

Two importers of dog and cat food monitored their retailers’ consumer prices on price comparison portals and asked them to adjust them to their price lists; the retailers complied. In a settlement procedure (Decision 901/2026), the Επιτροπή Ανταγωνισμού (Hellenic Competition Commission) imposed 387,498 EUR on KOMPA and 95,000 EUR on Happy Dog; the case began with a tip-off via the authority’s anonymous whistleblowing platform.

What organisations can take from it

Recommended prices must not be enforced through monitoring and calls to retailers – and authorities’ whistleblowing channels make such practices visible.

Relevance to training and awareness

Prohibition of resale price maintenance in sales

Authority / court
Επιτροπή Ανταγωνισμού (Hellenic Competition Commission)
Area of law
Competition law · Cartels and collusion
Legal basis
Art. 1 Gesetz 3959/2011; Art. 101 AEUV
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Mitigating circumstances
Settlement procedure with reduced fines
Published
6 Mar 2026

Checked against the official source on 25 Sep 2026 · Direct link

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14 Jan 2026 Zalando SEZalando: around 31 million PLN for missing 30-day lowest prices on discounts PolandMisleading advertising and pricing €7.34m

Zalando did not display the lowest price of the previous 30 days for discounts, manipulated reference prices to make reductions appear larger and did not present the mandatory information consistently at all stages of the purchasing process. Poland's Office of Competition and Consumer Protection (UOKiK) imposed a fine of 30,945,000 PLN; the decision is not final.

What organisations can take from it

Discount information must be identical and correct on all pages of a shop – listing, product page, shopping basket.

Relevance to training and awareness

Presentation of discounts in online shops

Authority / court
Urząd Ochrony Konkurencji i Konsumentów (UOKiK)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Polnische Umsetzung der Omnibus-Richtlinie (Preisangaben bei Preisermäßigungen); Verletzung kollektiver Verbraucherinteressen
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Employees
10,000 or more
Published
14 Jan 2026

Original amount 30,945,000 PLN, converted at the ECB reference rate of 14 Jan 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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14 Jan 2026 Whaleco Technology Limited (Temu)Temu: almost 6 million PLN over changing reference prices and discount labelling PolandMisleading advertising and pricing €1.4m

The operator of the Temu interface omitted the 30-day lowest price or stated it incorrectly, labelled promotions inconsistently and changed reference prices from day to day without the actual price changing. UOKiK imposed a fine of 5,910,900 PLN; the decision is not final.

What organisations can take from it

Reference prices that shift daily without any real price change are a misleading staging of discounts.

Authority / court
Urząd Ochrony Konkurencji i Konsumentów (UOKiK)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Polnische Umsetzung der Omnibus-Richtlinie (Preisangaben bei Preisermäßigungen); Verletzung kollektiver Verbraucherinteressen
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Published
14 Jan 2026

Original amount 5,910,900 PLN, converted at the ECB reference rate of 14 Jan 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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16 Dec 2025 Hardeck Möbel GmbH & Co. KGFurniture retailer Hardeck: 379,503 EUR fine for breach of AML due diligence obligations GermanyCustomer due diligence €379,504

The Arnsberg regional government (Bezirksregierung Arnsberg), as anti-money laundering supervisor for the non-financial sector, imposed a fine of 379,503.50 EUR, final since 16 December 2025, on the furniture retailer as a dealer in goods for breach of due diligence obligations under the German Money Laundering Act (Geldwäschegesetz, GwG). Karl-Ernst Hardeck is named as the person responsible for the company.

What organisations can take from it

Furniture retailers, as dealers in goods, are also obliged entities under the GwG – breaches of due diligence obligations can trigger six-figure fines.

Relevance to training and awareness

Identification for cash payments in the trade in goods

Authority / court
Bezirksregierung Arnsberg (Geldwäscheaufsicht Nichtfinanzsektor)
Area of law
Money laundering and terrorist financing · Customer due diligence
Legal basis
Geldwäschegesetz (Sorgfaltspflichten); Bekanntmachung nach § 57 GwG
Action
Fine
Status of proceedings
final
Sector
Retail and e-commerce
Liability of senior managers
The announcement names Karl-Ernst Hardeck as the person responsible for the infringement

Checked against the official source on 25 Sep 2026 · Direct link

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4 Dec 2025 Jeronimo Martins Polska (Biedronka)Biedronka: almost 105 million PLN over undisclosed conditions for "100 % back" PolandMisleading advertising and pricing €24.7m

The supermarket chain advertised promotions such as "Special Wednesday" with "100 % money back as a voucher", but did not state restrictions concerning product categories, minimum spend and use of the vouchers in radio, app and in-store advertising, only on the receipt, the website or in-store notices. UOKiK imposed a fine of 104,722,016 PLN; the decision is not final.

What organisations can take from it

State the essential restrictions of a promotion in the advertising itself, not just on the receipt.

Relevance to training and awareness

Complete promotion terms in advertising

Authority / court
Urząd Ochrony Konkurencji i Konsumentów (UOKiK)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Verletzung kollektiver Verbraucherinteressen (irreführende Werbung durch Unterlassen)
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Employees
10,000 or more
Culpability
intentional
Published
4 Dec 2025

Original amount 104,722,016 PLN, converted at the ECB reference rate of 4 Dec 2025.

Checked against the official source on 25 Sep 2026 · Direct link

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19 Nov 2025 Betreibergesellschaft des Onlineshops About You (Sitz Hamburg; in der Mitteilung nicht namentlich genannt)About You: 505 million HUF fine and compensation for countdown pressure and discount claims HungaryMisleading advertising and pricing €1.32m

The fashion mail-order company presented discounts in a misleading manner and exerted psychological pressure with countdowns running down by the second and scarcity notices. In addition to a fine of 505 million HUF imposed by the Gazdasági Versenyhivatal (Hungarian Competition Authority, GVH), the Hamburg-based operating company committed to paying compensation of 1,750 HUF each to all Hungarian customers who made purchases between 31 December 2022 and 31 December 2024 (estimated at over 500 million HUF) and to a consumer protection compliance programme.

What organisations can take from it

Countdown timers and scarcity banners must be true – otherwise they are prohibited purchasing pressure.

Relevance to training and awareness

Dark patterns and price information in online shops

Authority / court
Gazdasági Versenyhivatal (GVH)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Verbot unlauterer Geschäftspraktiken gegenüber Verbrauchern
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Mitigating circumstances
Acknowledgement, cooperation, customer compensation and compliance programme almost halved the fine.
Published
19 Nov 2025

Original amount 505,000,000 HUF, converted at the ECB reference rate of 19 Nov 2025.

Checked against the official source on 25 Sep 2026 · Direct link

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3 Nov 2025 Groupe ParfaitFrance: 7.6 million EUR against Groupe Parfait for failing to meet merger remedies (Martinique) FranceMerger control €7.6m

In 2022, clearance of an acquisition in food retail in Martinique was made conditional on the divestiture of a Géant Casino hypermarket by September 2023; Parfait only sold it in September 2025, allowed the value of the assets to deteriorate and obstructed the trustee (decision 25-D-05). Fines: 4.5 million EUR (divestiture), 2.5 million EUR (preservation of value), 600,000 EUR (cooperation).

What organisations can take from it

Merger control commitments are binding – missed deadlines and a lack of cooperation with the trustee are sanctioned separately.

Relevance to training and awareness

Compliance with merger remedies and cooperation with trustees

Authority / court
Autorité de la concurrence
Area of law
Competition law · Merger control
Legal basis
Verstoß gegen Zusagen aus Freigabeentscheidung 22-DCC-254 (Fusionskontrolle, Code de commerce)
Action
Fine
Status of proceedings
under appeal
Sector
Retail and e-commerce
Published
3 Nov 2025

Checked against the official source on 25 Sep 2026 · Direct link

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31 Oct 2025 "MAXIMA Latvija" SIAMaxima Latvija pays 1.87 million EUR for price pressure on food suppliers LatviaAbuse of market power €1.87m

From November 2021 to August 2024, the retailer (market share 28%) put pressure on economically dependent suppliers: price increases remained unapproved for months, lower prices were demanded in the form of ultimatums and delisting was threatened. The Konkurences padome (Latvian Competition Council) found an unfair trading practice, imposed 1,872,805 EUR and set clear deadlines for negotiations.

What organisations can take from it

Purchasing departments of retailers with strong market power need clear rules for price negotiations – threats of delisting are off limits.

Relevance to training and awareness

Fair purchasing negotiations with suppliers

Authority / court
Konkurences padome (Lettischer Wettbewerbsrat)
Area of law
Competition law · Abuse of market power
Legal basis
Negodīgas tirdzniecības prakses aizlieguma likums (NTPAL)
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Published
5 Nov 2025

Checked against the official source on 25 Sep 2026 · Direct link

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9 Oct 2025 BGH: price reduction only permissible with a clearly legible 30-day lowest price GermanyMisleading advertising and pricing Order

A food discounter advertised a coffee with a price reduction without stating the lowest total price of the previous 30 days unambiguously, clearly recognisably and legibly. In an action brought by the Wettbewerbszentrale (Centre for Protection against Unfair Competition), the BGH upheld the injunction issued by the lower courts (Regional Court of Amberg, Higher Regional Court of Nuremberg).

What organisations can take from it

In all discount advertising, state the 30-day lowest price as clearly as the discount itself.

Relevance to training and awareness

Price information in discount advertising (30-day lowest price)

Authority / court
Bundesgerichtshof (I. Zivilsenat), Az. I ZR 183/24
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
§ 11 Abs. 1 PAngV; § 5a Abs. 1, § 5b Abs. 4 UWG
Action
Order
Status of proceedings
final
Sector
Retail and e-commerce
Published
9 Oct 2025

Checked against the official source on 25 Sep 2026 · Direct link

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30 Sep 2025 HmbBfDI: 195,000 EUR against retailer over ignored data subject requests GermanyData subject rights and transparency €195,000

A retail company (name not published) had advertising letters sent via service providers and, in several cases, failed for an extended period to respond in time to the data subject rights that recipients then asserted. The Hamburg Commissioner for Data Protection and Freedom of Information (HmbBfDI) imposed a fine of 195,000 EUR; the measure was published in the interim report of 30 September 2025 (exact date of the decision not stated).

What organisations can take from it

Companies that send advertising must have a working process for access and objection requests – even if the mailing is outsourced.

Relevance to training and awareness

Timely handling of access requests

Authority / court
Hamburgischer Beauftragter für Datenschutz und Informationsfreiheit (HmbBfDI)
Area of law
Data protection · Data subject rights and transparency
Legal basis
DSGVO (Betroffenenrechte)
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Published
30 Sep 2025

Checked against the official source on 25 Sep 2026 · Direct link

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2 Sep 2025 IDdesign A/SIDdesign: High Court raises GDPR fine to 1.5 million DKK – group turnover counts DenmarkData protection €200,986

The furniture retailer had stored data of around 385,000 customers in a legacy system without retention periods. The district court had imposed 100,000 DKK; following a referral to the CJEU on whether the fine is to be calculated on the basis of the turnover of the entire group, the High Court increased the fine to 1.5 million DKK.

What organisations can take from it

Retention periods also apply to legacy systems in individual branches – and the group turnover counts when setting the fine.

Authority / court
Vestre Landsret (auf Anzeige der Datatilsynet)
Area of law
Data protection
Legal basis
DSGVO Art. 5 Abs. 1 lit. e, Art. 83
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce

Original amount 1,500,000 DKK, converted at the ECB reference rate of 2 Sep 2025.

Checked against the official source on 25 Sep 2026 · Direct link

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1 Sep 2025 Infinite Styles Services Co. Limited (Shein)Shein: 150 million EUR – cookies without consent and despite rejection FranceCookies and tracking €150m

On shein.com, advertising cookies were placed without consent as soon as the site was accessed; in addition to an incomplete cookie banner, there was an advertising pop-up without an option to reject. After clicking ‘Reject all’ or withdrawing consent, cookies continued to be read. The Commission nationale de l’informatique et des libertés (French data protection authority, CNIL) imposed 150 million EUR.

What organisations can take from it

A cookie banner must work technically: rejecting and withdrawing consent must actually stop cookies from being placed and read.

Authority / court
Commission nationale de l'informatique et des libertés (CNIL), formation restreinte
Area of law
Data protection · Cookies and tracking
Legal basis
Art. 82 Loi Informatique et Libertés (Umsetzung von Art. 5 Abs. 3 ePrivacy-Richtlinie)
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Employees
10,000 or more

Checked against the official source on 25 Sep 2026 · Direct link

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4 Aug 2025 Infinite Styles Services Co. Ltd (Shein)AGCM: 1 million EUR fine against Shein for misleading environmental claims ItalyMisleading environmental and sustainability claims €1m

Italy's competition and consumer protection authority (Autorità Garante della Concorrenza e del Mercato, AGCM) objected to vague and in part false claims about circular design and recyclability, about the ‘green’ evoluSHEIN collection (only a small share of the range) and about emission targets, while emissions rose in 2023/2024. The ultra-fast-fashion model is subject to a heightened duty of care, the authority held; it imposed 1 million EUR (case PS12709).

What organisations can take from it

Communicate climate targets and recycling promises only if they are specific, substantiated and consistent with actual developments.

Relevance to training and awareness

Verifiable sustainability communication in online retail

Authority / court
Autorità Garante della Concorrenza e del Mercato (AGCM)
Area of law
Environment and sustainability · Misleading environmental and sustainability claims
Legal basis
Codice del Consumo (unlautere Geschäftspraktiken), Verfahren PS12709
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Employees
10,000 or more
Published
4 Aug 2025

Checked against the official source on 25 Sep 2026 · Direct link

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24 Jul 2025 „Билла България“ ЕООД (Billa Bulgaria)Billa advertises oil containing 80% sunflower oil as olive oil – 405,936 leva BulgariaMisleading advertising and pricing €207,555

In June 2024, the retail chain advertised the product ‘Маслиново масло екстра върджин 20% – Basso Blend’ on its website, on radio, on television and online in such a way that olive oil was in the foreground, although the product consisted of 80% sunflower oil. The Комисия за защита на конкуренцията (Bulgarian Commission for the Protection of Competition, KZK) opened proceedings of its own motion, considered the advertising misleading (Art. 32(1) in conjunction with Art. 33 ZZK – Bulgarian Protection of Competition Act) and imposed 0.032% of 2024 turnover, i.e. 405,936 leva.

What organisations can take from it

Advertising must not highlight the share of a high-quality ingredient in a way that misleads customers about the composition – responsibility lies with the advertiser, not the agency.

Relevance to training and awareness

Product advertising and labelling of composition

Authority / court
Комисия за защита на конкуренцията (КЗК, Bulgarische Wettbewerbskommission)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Art. 32 Abs. 1 i. V. m. Art. 33 ZZK
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce

Original amount 405,936 BGN, converted at the ECB reference rate of 24 Jul 2025.

Checked against the official source on 25 Sep 2026 · Direct link

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20 Jun 2025 Saxony: 7,000 EUR fine against art dealer over due diligence obligations and risk management GermanyInternal controls €7,000

The Saxony State Directorate (Landesdirektion Sachsen), as anti-money laundering supervisor for the non-financial sector, imposed a fine of 7,000 EUR on an art dealer, announced in anonymised form, for breaches of the due diligence obligations and risk management requirements under the German Money Laundering Act (GwG). The authority had previously issued several orders on risk management in the art trade, backed by the threat of penalty payments.

What organisations can take from it

Art dealers need a written risk analysis and must identify buyers for transactions of 10,000 EUR or more.

Relevance to training and awareness

AML obligations in the art trade

Authority / court
Landesdirektion Sachsen (Geldwäscheaufsicht Nichtfinanzsektor)
Area of law
Money laundering and terrorist financing · Internal controls
Legal basis
Geldwäschegesetz (Sorgfaltspflichten, Risikomanagement); Bekanntmachung nach § 57 GwG
Action
Fine
Status of proceedings
final
Sector
Retail and e-commerce

Checked against the official source on 25 Sep 2026 · Direct link

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18 Jun 2025 AliExpressAliExpress: DSA commitments on illegal products and trader transparency made binding EU levelPlatform obligations Order

The European Commission declared binding commitments by AliExpress relating, among other things, to the detection of illegal products such as medicines and food supplements (including via hidden links and affiliate programmes), the notice and complaint system, the transparency of advertising and recommender systems, the traceability of traders and data access for researchers; an independent monitoring trustee oversees implementation. In parallel, it made a preliminary finding of a breach of the obligation to carry out a risk assessment.

What organisations can take from it

Marketplaces must systematically detect illegal products – including where they are offered via detours such as affiliate links.

Authority / court
Europäische Kommission
Area of law
AI and digital regulation · Platform obligations
Legal basis
Art. 71 Digital Services Act (Verordnung (EU) 2022/2065)
Action
Order
Status of proceedings
final
Sector
Retail and e-commerce
Employees
10,000 or more

Checked against the official source on 25 Sep 2026 · Direct link

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10 Jun 2025 SMCP SA; European TopSoho S.à r.l.; Dynamic Treasure GroupSMCP: threshold notifications missed, misleading announcement, inside information not protected FranceMarket abuse and insider dealing €1.72m

In connection with the change of control at the fashion group SMCP in 2021/22, the major shareholder European TopSoho (ETS) and Dynamic Treasure Group failed to make threshold notifications; ETS also disseminated a misleading press release. SMCP itself failed to maintain the confidentiality of inside information. Sanctions imposed by the Enforcement Committee of France's financial markets authority (Autorité des marchés financiers, AMF): Chenran Qiu 1 million EUR, ETS 400,000 EUR, DTG 300,000 EUR, SMCP 20,000 EUR.

What organisations can take from it

Issuers must effectively shield inside information even when the conflict originates with the major shareholder.

Relevance to training and awareness

Ensuring the confidentiality of inside information

Authority / court
Autorité des marchés financiers (AMF), Commission des sanctions
Area of law
Capital markets and financial supervision · Market abuse and insider dealing
Legal basis
Art. L. 233-7 Code de commerce; Art. 223-14 RG AMF; Art. 12 Abs. 1 lit. c MAR; Art. 2 Abs. 1 DVO (EU) 2016/1055
Action
Fine
Status of proceedings
under appeal
Sector
Retail and e-commerce
Liability of senior managers
Chenran Qiu: 1,000,000 EUR (ETS's infringements attributed to her)
Sources

Checked against the official source on 25 Sep 2026 · Direct link

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2 Jun 2025 Delivery Hero SE, Glovoapp23 SAEU: 329 million EUR against Delivery Hero and Glovo – first labour market cartel EU levelCartels and collusion €329m

From July 2018 to July 2022, Delivery Hero and Glovo agreed a mutual no-poach arrangement, exchanged commercially sensitive information and allocated national markets; this was facilitated by Delivery Hero's minority stake in Glovo. Fines: Delivery Hero 223.285 million EUR, Glovo 105.732 million EUR (settlement procedure, 10 % reduction).

What organisations can take from it

No-poach clauses and information flows from stakes in competitors are high-risk under competition law and must be shielded by clean-team rules.

Relevance to training and awareness

No-poach agreements and information exchange via minority stakes

Authority / court
Europäische Kommission
Area of law
Competition law · Cartels and collusion
Legal basis
Art. 101 AEUV, Art. 53 EWR-Abkommen
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Employees
10,000 or more
Mitigating circumstances
Settlement procedure (10 % reduction)

Checked against the official source on 25 Sep 2026 · Direct link

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27 May 2025 AS Watson (Health & Beauty Continental Europe) B.V.AP reduces cookie fine against Kruidvat operator AS Watson to 50,000 EUR after objection NetherlandsCookies and tracking €50,000

The company behind the Kruidvat drugstore chain tracked visitors to Kruidvat.nl with tracking cookies without their knowledge or consent, enabling it to build profiles from location, pages visited, shopping basket and purchases. The Dutch data protection authority (Autoriteit Persoonsgegevens, AP) had imposed 600,000 EUR in 2024, upheld the objection in May 2025 and reduced the fine to 50,000 EUR.

What organisations can take from it

Set tracking cookies in an online shop only after genuine consent – pre-ticked or hidden consent is not sufficient.

Authority / court
Autoriteit Persoonsgegevens (AP)
Area of law
Data protection · Cookies and tracking
Legal basis
Art. 6 Abs. 1 i. V. m. Art. 5 Abs. 1 lit. a DSGVO (Tracking-Cookies ohne Einwilligung)
Action
Fine
Status of proceedings
reduced
Sector
Retail and e-commerce
Published
12 Jun 2025

Checked against the official source on 25 Sep 2026 · Direct link

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8 May 2025 „Кауфланд България ЕООД енд Ко“ КДKaufland demanded payments from suppliers for marketing and logistics – 500,000 leva BulgariaAbuse of market power €255,650

Following a preliminary investigation into rising food prices, the Комисия за защита на конкуренцията (Bulgarian Commission for the Protection of Competition, KZK) found that Kaufland had demanded and received payments from five suppliers for ‘marketing services’ and for ‘optimisation of goods flows’ and logistics that were not fully connected with the sale of their products. For the two prohibited trading practices (Art. 37b(1)(4) ZZK – Bulgarian Protection of Competition Act) it imposed 250,000 leva each, a total of 500,000 leva. An appeal has been lodged against the decision.

What organisations can take from it

Charges to suppliers are only permissible if they are matched by a specific service connected with the sale.

Relevance to training and awareness

Fair terms towards suppliers

Authority / court
Комисия за защита на конкуренцията (КЗК, Bulgarische Wettbewerbskommission)
Area of law
Competition law · Abuse of market power
Legal basis
Art. 37b Abs. 1 Nr. 4 ZZK (verbotene Handelspraktiken in der Lebensmittelkette, UTP-Richtlinie)
Action
Fine
Status of proceedings
under appeal
Sector
Retail and e-commerce

Original amount 500,000 BGN, converted at the ECB reference rate of 8 May 2025.

Checked against the official source on 25 Sep 2026 · Direct link

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7 May 2025 Sennheiser electronic SE & Co. KG, Sonova Consumer Hearing Sales Germany GmbHBundeskartellamt: almost 6 million EUR against Sennheiser and Sonova over resale price maintenance GermanyCartels and collusion €6m

Since at least 2015, Sennheiser coordinated consumer prices for premium headphones with dealers, monitored them using price comparison services and specialist software and intervened when prices were too low; Sonova continued this after acquiring the business unit in March 2022 until September 2022. The employees had received competition law training but used this knowledge to conceal their conduct (code language). The Bundeskartellamt imposed fines of almost 6 million EUR on both companies and three responsible employees (settlement).

What organisations can take from it

Price monitoring software is no licence: anyone who responds to deviations by putting pressure on dealers is engaging in prohibited resale price maintenance – and employees are personally liable.

Relevance to training and awareness

Price discussions with dealers and price monitoring

Missing or inadequate training played a role in the decision.

Authority / court
Bundeskartellamt
Area of law
Competition law · Cartels and collusion
Legal basis
§ 1 GWB (vertikale Preisbindung)
Action
Fine
Status of proceedings
final
Sector
Retail and e-commerce
Mitigating circumstances
Extensive cooperation and settlement
Liability of senior managers
Fines imposed on three responsible employees (not named)
Published
7 May 2025

Checked against the official source on 25 Sep 2026 · Direct link

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24 Apr 2025 Dante International SADante International fails to act on erasure requests – 10,000 EUR RomaniaData subject rights and transparency €10,000

Although the platform operator had repeatedly confirmed to a customer that his e-mail addresses had been deleted, he continued to receive feedback requests; in addition, certain partners could see the address. The Romanian data protection authority (ANSPDCP) found breaches of transparency and erasure obligations, imposed 49,770 lei (10,000 EUR) and ordered, among other things, training of the staff responsible.

What organisations can take from it

A confirmed erasure must actually be implemented in all systems – including feedback and partner tools.

Relevance to training and awareness

Handling erasure requests in customer service

Missing or inadequate training played a role in the decision.

Authority / court
Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 12 Abs. 1 i. V. m. Art. 17 und 19 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Published
24 Apr 2025

Original amount 49,770 RON, converted at the ECB reference rate of 24 Apr 2025.

Checked against the official source on 25 Sep 2026 · Direct link

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6 Mar 2025 SIA "VSV ZOO"Pet shop VSV ZOO fails to respond to review of privacy policy – 500 EUR LatviaData subject rights and transparency €500

As part of a preventive review of the privacy policy on zoopasaule.lv, the Datu valsts inspekcija (Latvian Data State Inspectorate, DVI) repeatedly asked the online pet retailer for information from July 2024 onwards. The company let the first deadlines lapse, later twice asked for an extension citing the absence of its programmer, and still did not deliver thereafter. The DVI imposed 500 EUR for failure to cooperate with the supervisory authority.

What organisations can take from it

A preventive request from the supervisory authority is also binding – anyone who does not respond is sanctioned before the actual deficiency is even addressed.

Relevance to training and awareness

Handling letters from the data protection authority

Authority / court
Datu valsts inspekcija (DVI)
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 58 Abs. 1 lit. d und e, Art. 83 Abs. 5 lit. e DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Culpability
intentional

Checked against the official source on 25 Sep 2026 · Direct link

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28 Jan 2025 OGH raises gun-jumping fine against food retailer from 1.5 to 70 million EUR AustriaMerger control €70m

A food retail group anonymised in the decision (R*) had, through its subsidiary, implemented a notifiable concentration without merger control clearance by means of a long-term lease of store space in a shopping centre (1 July 2018 to 20 September 2022). The Cartel Court (Kartellgericht) imposed a fine of 1.5 million EUR; Austria's Supreme Court (Oberster Gerichtshof, OGH) upheld the appeals of the Federal Competition Authority (Bundeswettbewerbsbehörde, BWB) and the Federal Cartel Prosecutor (Bundeskartellanwalt) and set the fine at 70 million EUR, taking into account the group turnover of 92.3 billion EUR and an earlier fine for prohibited implementation.

What organisations can take from it

Taking over stores by way of a lease or tenancy agreement can also be a notifiable concentration – expansion departments must check merger control requirements.

Relevance to training and awareness

Notification requirement for site takeovers through leases or tenancy agreements

Authority / court
Oberster Gerichtshof als Kartellobergericht (Antrag der Bundeswettbewerbsbehörde)
Area of law
Competition law · Merger control
Legal basis
§ 29 Z 1 lit a iVm § 17 Abs 1 KartG 2005
Action
Fine
Status of proceedings
final
Sector
Retail and e-commerce
Repeat case
yes
Sources

Checked against the official source on 25 Sep 2026 · Direct link

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17 Dec 2024 GymBeam s.r.o.; Gymbeam Hungary Kft.GymBeam: 100 million HUF for impermissible health claims on food supplements HungaryMisleading advertising and pricing €244,230

The food supplement retailer made extensive use of prohibited medicinal claims and unauthorised health claims in its advertising, suggested false discounts with struck-through prices and did not inform customers about how customer reviews were checked. Following acknowledgement and a commitment to a compliance programme with training, the Gazdasági Versenyhivatal (Hungarian Competition Authority, GVH) imposed 100 million HUF.

What organisations can take from it

Product texts in online shops are advertising – content teams need the list of authorised health claims.

Relevance to training and awareness

Permissible advertising claims for foods and food supplements

Missing or inadequate training played a role in the decision.

Authority / court
Gazdasági Versenyhivatal (GVH)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Verbot unlauterer Geschäftspraktiken; EU-Health-Claims-Verordnung (VJ/51/2022)
Action
Fine
Status of proceedings
final
Sector
Retail and e-commerce
Culpability
negligent
Mitigating circumstances
Acknowledgement, waiver of legal remedies and compliance programme with internal training and membership of the advertising self-regulatory body.
Published
17 Dec 2024

Original amount 100,000,000 HUF, converted at the ECB reference rate of 17 Dec 2024.

Checked against the official source on 25 Sep 2026 · Direct link

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16 Aug 2024 DSB: 1.5 million EUR against retail chain over cameras on self-checkouts, PIN pad and surroundings AustriaVideo surveillance €1.5m

In 2022, a retail company (name pseudonymised) used nine cameras in one branch to film, among other things, the self-service checkouts including the keypad of the card payment terminal, as well as public areas, bus stops and neighbouring properties. The Austrian data protection authority (Datenschutzbehörde, DSB) imposed 1.5 million EUR for lack of a legal basis and infringement of data minimisation; the Federal Administrative Court (Bundesverwaltungsgericht, BVwG) confirmed the amount on 25 July 2025, and an appeal on points of law is pending.

What organisations can take from it

Align cameras in retail closely with their protective purpose – PIN entries, public spaces and neighbouring properties must not be in the frame.

Authority / court
Datenschutzbehörde (DSB)
Area of law
Data protection · Video surveillance
Legal basis
Art. 5 Abs. 1 lit. a und c, Art. 6 Abs. 1 DSGVO
Action
Fine
Status of proceedings
under appeal
Sector
Retail and e-commerce

Checked against the official source on 25 Sep 2026 · Direct link

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