Compliance Radar

Who was sanctioned, and for what?

Fines, court rulings and incidents from Europe and North America: 1,370 cases from 35 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.

1case from 1 jurisdiction
€245,379Total of monetary amounts
€245,379Median per case with an amount

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When?

per quarter, by date of decision
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Q3 20251€245,379
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1 case

4 Sep 2025 UniCredit Bank Czech Republic and Slovakia, a.s.ČNB: CZK 6m fine for UniCredit Bank over wrong exchange rates on card payments CzechiaConsumer protection and online retail €245,379

By way of a penalty order, the ČNB (Czech National Bank) fined UniCredit Bank Czech Republic and Slovakia 6,000,000 CZK for breaching the duty of professional care under the Banking Act. In 2023 and 2024 the bank settled foreign-currency card payments, contrary to its own card terms, at its own exchange rate, which was less favourable to customers, instead of the VISA rate, affecting 75,712 transactions of 9,467 customers and 16,896 transactions of 2,271 customers. Compensation of customers only began some ten to eleven months later.

What organisations can take from it

A customer complaint about incorrect charges is an early warning; failing to fix the system error and compensate for months invites a sanction.

Relevance to training and awareness

Handling customer complaints and fixing system errors promptly

Authority / court
Česká národní banka (ČNB)
Area of law
Consumer protection and online retail
Legal basis
§ 12 Abs. 3, § 36e Abs. 1 lit. o und Abs. 6 lit. c Zákon č. 21/1992 Sb. (Bankengesetz)
Action
Fine
Status of proceedings
final
Sector
Financial services and insurance

Original amount 6,000,000 CZK, converted at the ECB reference rate of 4 Sep 2025.

Checked against the official source on 28 Sep 2026 · Direct link

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