Compliance Radar

Who was sanctioned, and for what?

Fines, court rulings and incidents from Europe, North America and Asia-Pacific: 1,838 cases from 37 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.

4cases from 1 jurisdiction
€3.22mTotal of monetary amounts (3 cases with an amount)
€1.8mLargest single case: Westpac New Zealand Limited
€835,189Median per case with an amount

Click a bar to drill down one level.

Where?

by authority
  1. Auckland District Court (Anklage: Commerce Commission) 1 case 25 % · €835,189
  2. Auckland District Court (Anklage: Department of Internal Affairs) 1 case 25 % · €589,190
  3. Department of Internal Affairs (DIA) 1 case 25 % ·
  4. High Court (Klage: Commerce Commission) 1 case 25 % · €1.8m

What for?

by area of law

All areas of law

  1. Money laundering and terrorist financing 2 cases 50 % · €589,190
  2. Consumer protection and online retail 2 cases 50 % · €2.63m

Who?

by company
  1. Kiwibank Limited 1 case 25 % · €835,189
  2. NZForex Limited 1 case 25 % ·
  3. Qian DuoDuo Limited 1 case 25 % · €589,190
  4. Westpac New Zealand Limited 1 case 25 % · €1.8m

When?

per quarter, by date of decision
Trend
PeriodCasesTotal
Q4 20230–
Q1 20240–
Q2 20240–
Q3 20240–
Q4 20241€835,189
Q1 20251–
Q2 20251€589,190
Q3 20250–
Q4 20251€1.8m
Q1 20260–
Q2 20260–
Q3 20260–
Q4 20260–

4 cases

28 Nov 2025 Westpac New Zealand LimitedWestpac NZ: 3.64 million NZD for breaching responsible lending principles New ZealandInformation duties in online retail €1.8m

The bank lacked adequate systems to give borrowers and, in some cases, guarantors the legally required information about their loans, and in some cases did not apply agreed interest rate discounts on home loans; up to 11,398 borrowers and up to 3,012 guarantors were affected. Following a settlement with the Commerce Commission (New Zealand's competition, consumer and credit regulator), the High Court declared breaches of the responsible lending principles (s 9C CCCFA) and imposed an allegedly agreed civil pecuniary penalty of 3.64 million NZD, according to the Commission the highest under the CCCFA so far. Westpac had self-reported the conduct and refunded 2.67 million NZD to those affected.

What organisations can take from it

Lenders must invest in systems and controls that reliably deliver mandatory disclosures and agreed terms; self-reporting does not protect against a high penalty.

Relevance to training and awareness

Mandatory disclosure for loans and applying agreed terms

Missing or inadequate training played a role in the decision.

Authority / court
High Court (Klage: Commerce Commission)
Area of law
Consumer protection and online retail · Information duties in online retail
Legal basis
Credit Contracts and Consumer Finance Act 2003, ss 9C(1), 9C(2)(a)(ii), 9C(2)(a)(iii)
Action
Fine
Status of proceedings
final
Sector
Financial services and insurance
Mitigating circumstances
Self-report, admission of the breaches before proceedings were filed and refunds of 2.67 million NZD to those affected.
Published
28 Nov 2025

Original amount 3,640,000 NZD, converted at the ECB reference rate of 28 Nov 2025.

Checked against the official source on 3 Oct 2026 · Direct link

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28 Apr 2025 Qian DuoDuo LimitedQian DuoDuo: 1,125,000 NZD – transfers of over 19 million NZD not reported New ZealandSuspicious activity reports €589,190

Between June 2018 and September 2019 the Auckland money remitter and foreign exchange provider (trading as Lidong Foreign Exchange) failed to report 197 transfers to China totalling more than 19.14 million NZD: 26 suspicious activities (4.72 million NZD) and 171 prescribed transactions (14.42 million NZD); it checked the source of funds of the two individuals through whom the transactions were conducted only on the basis of questionable documents. On 28 April 2025 the Auckland District Court imposed a fine of 1,125,000 NZD. The company has appealed the decision. The decision is not final.

What organisations can take from it

Suspicious activity reports and prescribed transaction reports are subject to deadlines – failing to verify the source of funds robustly risks penalties running into millions.

Relevance to training and awareness

Suspicious activity reporting and source-of-funds checks

Authority / court
Auckland District Court (Anklage: Department of Internal Affairs)
Area of law
Money laundering and terrorist financing · Suspicious activity reports
Legal basis
AML/CFT Act 2009, ss 48A(1), 97 (Meldung vorgeschriebener Transaktionen) und s 92(1)(b)(i) (Verdachtsmeldung)
Action
Fine
Status of proceedings
under appeal
Sector
Financial services and insurance
Culpability
intentional
Liability of senior managers
Measures against individuals are not set out here.
Published
5 Jun 2025

Original amount 1,125,000 NZD, converted at the ECB reference rate of 28 Apr 2025.

Checked against the official source on 3 Oct 2026 · Direct link

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18 Mar 2025 NZForex LimitedNZForex: formal warning over 3,182 unreported transactions New ZealandMoney laundering and terrorist financing Reprimand or warning

The company disclosed to the DIA (Department of Internal Affairs, New Zealand's AML/CFT supervisor) that, because of a system error in its prescribed transaction reporting, 3,182 transactions not denominated in New Zealand dollars had not been reported to the Police Financial Intelligence Unit between November 2017 and February 2024. On 18 March 2025 the DIA issued a formal warning under the AML/CFT Act 2009 and, given the prompt voluntary disclosure, refrained from more serious action; NZForex must provide the final report of an independent audit and report on its remediation.

What organisations can take from it

Reporting processes for prescribed transactions need regular reconciliation so that system errors do not go unnoticed for years; early self-reporting can substantially reduce the sanction.

Relevance to training and awareness

Complete reporting of prescribed transactions to the FIU

Authority / court
Department of Internal Affairs (DIA)
Area of law
Money laundering and terrorist financing
Legal basis
Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (Meldung vorgeschriebener Transaktionen)
Action
Reprimand or warning
Status of proceedings
unknown
Sector
Financial services and insurance
Mitigating circumstances
Prompt voluntary disclosure, admission of fault, fixing the system error, reporting all outstanding transactions and a voluntary independent audit.
Published
18 Mar 2025

Checked against the official source on 3 Oct 2026 · Direct link

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26 Nov 2024 Kiwibank LimitedKiwibank: 1.5 million NZD fine for systemically misapplied customer terms New ZealandMisleading advertising and pricing €835,189

The bank pleaded guilty to 21 charges under the Fair Trading Act because for years it had not provided services to customers on the agreed terms, for example discounts and interest-free periods under package agreements, correctly calculated repayments, the switch to principal repayments after interest-only periods and correct fees. Around 35,000 customers were overcharged a total of 6.8 million NZD; on 26 November 2024 the Auckland District Court imposed a fine of 1.5 million NZD. According to the Commerce Commission (New Zealand's consumer and competition regulator), the causes were errors in electronic systems and a lack of quality assurance checks on whether staff knew and followed the processes.

What organisations can take from it

Agreed terms must be correctly set up in systems and monitored through quality assurance; system errors are no excuse.

Relevance to training and awareness

Correctly applying agreed terms in banking processes

Missing or inadequate training played a role in the decision.

Authority / court
Auckland District Court (Anklage: Commerce Commission)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Fair Trading Act 1986, ss 13(i), 40(1)
Action
Fine
Status of proceedings
final
Sector
Financial services and insurance
Mitigating circumstances
The bank had identified and reported the errors itself and is progressively refunding customers 9.2 million NZD.
Published
27 Nov 2024

Original amount 1,500,000 NZD, converted at the ECB reference rate of 26 Nov 2024.

Checked against the official source on 3 Oct 2026 · Direct link

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