Compliance Radar
Who was sanctioned, and for what?
Fines, court rulings and incidents from Europe, North America and Asia-Pacific: 1,838 cases from 37 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.
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Where?
by regionAll jurisdictions
What for?
by area of lawAll areas of law
Who?
by company- Eni S.p.A., Kuwait Petroleum Italia S.p.A. (Q8), Italiana Petroli S.p.A. (IP) u. a. (6 Unternehmen) €936.7m 47 % · 1 case
- Anonymised companies €327.8m 16 % · 22 cases
- Adani Enterprises Limited €236.1m 12 % · 1 case
- TotalEnergies Marketing France, Rubis Énergie, Rubis Terminal, EG Retail €187.5m 9 % · 1 case
- Trafigura Beheer B.V. €143.3m 7 % · 1 case
- National Grid Electricity Transmission plc €23.2m 1 % · 1 case
- Repsol Soluciones Energéticas (vormals Repsol Comercial de Productos Petrolíferos), Solred, Campsa Estaciones de Servicio u. a. (5 Gesellschaften) €20.5m 1 % · 1 case
- Paprec Group €17.5m 1 % · 1 case
- E.ON Next €17.4m 1 % · 1 case
- John Wood Group PLC €14.9m 1 % · 1 case
- 63 more€88.5m
When?
per quarter, by date of decision| Period | Cases | Total |
|---|---|---|
| Q4 2023 | 0 | – |
| Q1 2024 | 0 | – |
| Q2 2024 | 0 | – |
| Q3 2024 | 0 | – |
| Q4 2024 | 1 | €17.4m |
| Q1 2025 | 0 | – |
| Q2 2025 | 0 | – |
| Q3 2025 | 0 | – |
| Q4 2025 | 0 | – |
| Q1 2026 | 0 | – |
| Q2 2026 | 0 | – |
| Q3 2026 | 0 | – |
| Q4 2026 | 0 | – |
1 case
20 Nov 2024 E.ON NextOfgem: E.ON Next pays GBP 14.5m over missing final bills for prepayment customers €17.4m
Because of a billing system error, former prepayment customers of E.ON Next did not receive final bills on time between February 2021 and September 2023; more than 248,000 customer accounts were affected, credit balances were not refunded and mandatory compensation was not paid. After self-reporting, the company paid GBP 14.5m in total (4.7m in credit refunds, 6.6m in compensation under the Guaranteed Standards of Performance and 3.2m in additional redress) and also wrote off the debts of almost 150,000 former customers.
Billing errors for departing customers quickly add up to millions – final bills and credit refunds need automated controls.
Billing and refund duties towards vulnerable customers
- Authority / court
- Office of Gas and Electricity Markets (Ofgem)
- Area of law
- Consumer protection and online retail
- Legal basis
- Standard Licence Condition 27.17 der Gas- und Stromversorgungslizenzen; Guaranteed Standards of Performance Regulations
- Action
- Other
- Status of proceedings
- final
- Sector
- Energy and utilities
- Mitigating circumstances
- Self-reporting, commendable engagement in the compliance process and the company's past performance were taken into account in setting the redress; the billing systems were corrected.
- Published
- 20 Nov 2024
Original amount 14,500,000 GBP, converted at the ECB reference rate of 20 Nov 2024.
- Ofgem decision: E.ON Next pay a total of £14.5m to former prepayment meter customers due to a failure to issue final bills (20 November 2024) Decision of an authority
- Ofgem press release: E.ON Next pay £14.5m for prepayment billing failures (20 November 2024) Press release of an authority
- Ofgem: Fines and redress payments from 2015 (XLSX) Enforcement database of an authority
Checked against the official source on 3 Oct 2026 · Direct link