Compliance Radar
Who was sanctioned, and for what?
Fines, court rulings and incidents from Europe and North America: 718 cases from 32 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.
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Where?
by countryWhat for?
by area of lawAll areas of law
Who?
by company- TotalEnergies Marketing France, Rubis Énergie, Rubis Terminal, EG Retail €187.5m 69 % · 1 case
- Enel Energia S.p.A. €79.1m 29 % · 1 case
- Allround Hollands Energie B.V. (Hollandse Energie Maatschappij, HEM) €1.1m 0 % · 1 case
- RASEMA s.r.o.; M – D – J, spol. s.r.o.; SIMA plus Krompachy, s.r.o.; BarCom spol. s.r.o. €1.1m 0 % · 1 case
- UAB „Emsi“ €1.02m 0 % · 1 case
- Curenergía Comercializador de Último Recurso, S.A.U. €500,000 0 % · 1 case
- HEP-Toplinarstvo d.o.o. €320,000 0 % · 1 case
- Soltec Power Holdings, SA €190,000 0 % · 1 case
- Brantner Fatra, s.r.o. €180,200 0 % · 1 case
- Εταιρεία Προμήθειας Αερίου Θεσσαλονίκης Θεσσαλίας Α.Ε. („ZeniΘ“) und Τράπεζα Πειραιώς Α.Ε. (Piraeus Bank) €110,000 0 % · 1 case
- 12 more€216,056
When?
per quarter, by date of decision| Period | Cases | Total |
|---|---|---|
| Q3 2023 | 0 | — |
| Q4 2023 | 0 | — |
| Q1 2024 | 0 | — |
| Q2 2024 | 1 | €1.1m |
| Q3 2024 | 0 | — |
| Q4 2024 | 0 | — |
| Q1 2025 | 0 | — |
| Q2 2025 | 0 | — |
| Q3 2025 | 0 | — |
| Q4 2025 | 0 | — |
| Q1 2026 | 0 | — |
| Q2 2026 | 0 | — |
| Q3 2026 | 0 | — |
1 case
3 Apr 2024 Allround Hollands Energie B.V. (Hollandse Energie Maatschappij, HEM)HEM: 1.1 million EUR for misleading telemarketing of energy contracts €1.1m
Telesales agents of the energy supplier did not identify themselves as HEM, presented the calls as "price protection" or a contract review and put the people they called under pressure; the customers ended up in expensive fixed-price contracts with high cancellation fees. The ACM imposed a fine of 1.1 million EUR.
Sales calls must disclose who is calling and for what purpose – the company is liable for its call centres.
Telephone sales and call scripts (including at sales partners)
- Authority / court
- Autoriteit Consument & Markt (ACM)
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- Niederländisches Verbraucherrecht: Verbot irreführender und aggressiver Geschäftspraktiken
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Energy and utilities
- Published
- 3 Apr 2024
- ACM: Energy supplier HEM fined 1.1 million euros for having seriously misled customers in telemarketing calls Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link