Compliance Radar
Who was sanctioned, and for what?
Fines, court rulings and incidents from Europe, North America, Latin America, Asia-Pacific, Middle East and Africa: 2,207 cases from 44 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.
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Where?
by authority- National Consumer Tribunal (auf Antrag der National Consumer Commission) €52,523 62 % · 2 cases
- Financial Sector Conduct Authority (FSCA) €32,753 38 % · 1 case
What for?
by topic- no topic €52,523 62 % · 2 cases
- Misleading advertising and pricing €32,753 38 % · 1 case
Who?
by sectorAll sectors
When?
per year, by date of decision| Period | Cases | Total |
|---|---|---|
| 2023 | 1 | €50,096 |
| 2024 | 0 | – |
| 2025 | 2 | €35,180 |
| 2026 | 0 | – |
3 cases
8 Sep 2025 Kia East Rand (Pty) LtdDefective used car: fine and refund order against Kia East Rand €2,427
On 8 September 2025, on application by the National Consumer Commission (NCC, South Africa's consumer protection authority), the National Consumer Tribunal (NCT, the consumer protection adjudicator) found that car dealer Kia East Rand (Pty) Ltd had breached section 56(3) of the Consumer Protection Act: a used car sold in September 2022 remained defective despite several repair attempts, and the dealer refused the buyer's request to cancel the sale. The Tribunal ordered a refund of the purchase price of 245,075 ZAR within ten days and imposed an administrative fine of 50,000 ZAR.
If a repair fails, the Consumer Protection Act requires the dealer to replace or refund – refusing risks a fine on top of the refund.
Warranty obligations in used car sales
- Authority / court
- National Consumer Tribunal (auf Antrag der National Consumer Commission)
- Area of law
- Consumer protection and online retail
- Legal basis
- Section 56(3) Consumer Protection Act 68 of 2008; Verwaltungsstrafe nach Section 112
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Automotive
- Repeat case
- no
Original amount 50,000 ZAR, converted at the ECB reference rate of 8 Sep 2025.
- National Consumer Tribunal, NCT/396874/2025/73(2)(b), National Consumer Commission v Kia East Rand (Pty) Ltd and Another, Judgment and Reasons, dated 08.09.2025 (veröffentlicht von der National Consumer Commission) Court decision
- National Consumer Commission: Summary of Judgements (Liste der NCT-Entscheidungen) Enforcement database of an authority
Checked against the official source on 4 Oct 2026 · Direct link
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22 Apr 2025 African Bank LimitedAfrican Bank: ZAR 700,000 for social-media loan advert presented as an 'investment' €32,753
A social-media campaign by the bank in December 2023 (#KeFestive), featuring a well-known public figure, presented personal loans as an investment; the authority found this factually incorrect and misleading and also identified weaknesses in the approval process for advertising. Of the 700,000 ZAR penalty, 200,000 ZAR was suspended for two years; the bank has paid 500,000 ZAR. The amount and the facts have not been confirmed against the primary source.
Advertising for credit products – including with well-known personalities – needs a competent, documented approval that describes the nature of the product correctly.
Advert approval and influencer marketing for financial products
- Authority / court
- Financial Sector Conduct Authority (FSCA)
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- Sections 6(1), 6(3)(a), 6(3)(b) und 6(9) Conduct Standard 3 of 2020 (Banks)
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Financial services and insurance
- Mitigating circumstances
- Cooperation during the investigation and prompt remedial action; 200,000 ZAR suspended for two years, provided the bank complies with the Conduct Standard.
- Published
- 22 Apr 2025
Original amount 700,000 ZAR, converted at the ECB reference rate of 22 Apr 2025.
Checked against the official source on 4 Oct 2026 · Direct link
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13 Oct 2023 a South African mobile operatorFixed-term contracts: consumer tribunal fines South African mobile operator ZAR 1m €50,096
On 13 October 2023, on application by the National Consumer Commission (NCC, South Africa's consumer protection authority), the National Consumer Tribunal (NCT, the consumer protection adjudicator) found, in proceedings confined to eleven consumer complaints, that a mobile operator had breached the Consumer Protection Act, including by charging unreasonable fees for early cancellation of fixed-term contracts, by requiring all outstanding amounts and the fee to be paid before a cancellation took effect, by implementing cancellations late and by failing to notify a customer that a contract was about to end; a data package that was not available had also been advertised and sold. The Tribunal regarded part of the conduct – such as continuing to bill after cancellation, together with the use of debt collectors and listings with credit bureaus – as unconscionable under section 40 and imposed an administrative fine of 1,000,000 ZAR.
Cancellation fees and processes for fixed-term contracts should be reviewed regularly – consumer authorities pursue even bundled individual complaints through to a fine.
Cancelling fixed-term contracts and cancellation fees
- Authority / court
- National Consumer Tribunal (auf Antrag der National Consumer Commission)
- Area of law
- Consumer protection and online retail
- Legal basis
- Consumer Protection Act 68 of 2008: Section 14(3)(b)(i) i. V. m. Regulation 5(2) und (3), Section 14(2)(b)(i)(bb), Section 14(2)(b) und (3), Section 14(2)(c), Section 40(1)(b) und (d), Section 41(3) (in den Gründen i. V. m. Section 29(b)); Verwaltungsstrafe nach Section 112
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Telecoms, IT and software
- Repeat case
- no
- Mitigating circumstances
- Credits to affected consumers, dropping cancellation fees for SIM-only contracts and cooperation with the National Consumer Commission and the Tribunal.
Original amount 1,000,000 ZAR, converted at the ECB reference rate of 13 Oct 2023.
Checked against the official source on 8 Oct 2026 · Company name anonymised since 13 Oct 2025 · Direct link