Compliance Radar
Who was sanctioned, and for what?
Fines, court rulings and incidents from Europe and North America: 718 cases from 32 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.
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Where?
by levelWhat for?
by topicWho?
by sectorAll sectors
- Retail and e-commerce 3 cases 33 % · €2.19bn
- Construction and real estate 1 case 11 % · €43m
- Financial services and insurance 1 case 11 % · €87.1m
- Healthcare 1 case 11 % · €128,557
- Food and agriculture 1 case 11 % · €657,549
- Media and online platforms 1 case 11 % ·
- Telecoms, IT and software 1 case 11 % · €6.35m
When?
per quarter, by date of decision| Period | Cases | Total |
|---|---|---|
| Q3 2023 | 0 | — |
| Q4 2023 | 0 | — |
| Q1 2024 | 0 | — |
| Q2 2024 | 0 | — |
| Q3 2024 | 1 | €43m |
| Q4 2024 | 0 | — |
| Q1 2025 | 1 | — |
| Q2 2025 | 0 | — |
| Q3 2025 | 2 | €2.14bn |
| Q4 2025 | 2 | €4.27m |
| Q1 2026 | 1 | €51.5m |
| Q2 2026 | 0 | — |
| Q3 2026 | 2 | €87.8m |
9 cases
17 Sep 2026 FleetCor Technologies Inc. (heute Corpay Inc.)FleetCor/Corpay pays 100 million USD over hidden fees on fuel cards €87.1m
In 2023, a federal court found by way of summary judgment that the fuel card provider had charged its predominantly small business customers hidden or unauthorised fees and misrepresented savings; an appeals court upheld this in 2026. According to the FTC, the fees added up to hundreds of millions of dollars, and late fees were also charged despite punctual payment. Under the settlement resolving the administrative proceedings, FleetCor and CEO Ronald Clarke are paying 100 million USD for refunds; the order is not yet final.
Fees hidden behind links or in account documents are deemed not to have been disclosed – including vis-à-vis business customers.
- Authority / court
- Federal Trade Commission (FTC)
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- Section 5 FTC Act
- Action
- Disgorgement of profits
- Status of proceedings
- unknown
- Sector
- Financial services and insurance
- Liability of senior managers
- CEO Ronald Clarke is named in the press release as a party involved.
- Published
- 17 Sep 2026
Original amount 100,000,000 USD, converted at the ECB reference rate of 17 Sep 2026.
- FleetCor Agrees to Pay $100 Million to Resolve Administrative Action After Federal Court Finds It Violated the FTC Act Press release of an authority
- FTC Case: Fleetcor Technologies, In the Matter of (Docket 9403) Enforcement database of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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15 Jul 2026 Vanilla Chip LLC (TruHeight)TruHeight: FTC settlement over allegedly fake reviews for growth supplement €657,549
According to the FTC, employees of the dietary supplement provider wrote thousands of five-star reviews, customers received free products or discounts in return for five-star reviews, and bot profiles posed as real users; in addition, there were unsubstantiated growth claims for children and adolescents. The final settlement order provides for a judgment of 4 million USD, which is partially suspended on account of limited ability to pay after payment of 750,000 USD.
Reviews by employees or reviews rewarded for positive star ratings are prohibited and, since 2024, subject to civil penalties.
Fake and purchased customer reviews
- Authority / court
- Federal Trade Commission (FTC)
- Area of law
- Consumer protection and online retail · Fake reviews
- Legal basis
- Section 5 FTC Act; FTC Rule on the Use of Consumer Reviews and Testimonials
- Action
- Disgorgement of profits
- Status of proceedings
- final
- Sector
- Food and agriculture
- Mitigating circumstances
- Partial suspension of the judgment on account of limited ability to pay.
- Liability of senior managers
- The co-founders and co-CEOs Eden Stelmach and Justin Rapoport are personally parties to the order.
- Published
- 15 Jul 2026
Original amount 750,000 USD, converted at the ECB reference rate of 15 Jul 2026.
- FTC Takes Action Against TruHeight for Deceptive, Unsubstantiated Advertising Press release of an authority
- FTC Approves Final Order Against TruHeight (15.07.2026) Press release of an authority
- FTC Case: TruHeight (Vanilla Chip LLC), Docket C-4837, Final Decision and Order Enforcement database of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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13 Jan 2026 Maplebear Inc. (Instacart)Instacart pays 60 million USD in FTC settlement over "free delivery" with mandatory fees €51.5m
According to the FTC, Instacart advertised free delivery but charged mandatory service fees of up to 15 %, promised a "100 % satisfaction guarantee" without providing full refunds and did not sufficiently point out the subsequent charges for trial subscriptions. Under the settlement, the company is paying 60 million USD for refunds and must discontinue the practices complained of.
Anyone advertising something as "free" must not add a mandatory fee elsewhere.
Price advertising and disclosure of fees in marketing
- Authority / court
- Federal Trade Commission (FTC)
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- Section 5 FTC Act; Restore Online Shoppers' Confidence Act (ROSCA)
- Action
- Disgorgement of profits
- Status of proceedings
- final
- Sector
- Retail and e-commerce
- Published
- 18 Dec 2025
Original amount 60,000,000 USD, converted at the ECB reference rate of 13 Jan 2026.
- Instacart to Pay $60 Million in Consumer Refunds to Settle FTC Lawsuit Press release of an authority
- FTC v. Maplebear Inc. d/b/a Instacart – Stipulated Order (N.D. Cal., dated 13.01.2026) Court decision
Checked against the official source on 25 Sep 2026 · Direct link
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3 Dec 2025 Southern Health Solutions, Inc. (Next Medical / NextMed)NextMed: FTC settlement over allegations of hidden costs and review manipulation €128,557
According to the FTC, the telemedicine company advertised GLP-1 weight-loss programmes with monthly prices that did not include medication, laboratory costs and medical consultations, concealed the minimum term and cancellation fees, published fake testimonials from employees and relatives, and induced customers to delete negative reviews by offering vouchers or refunds. Under the final settlement order, the company and its management are paying 150,000 USD, which is earmarked for refunds.
"Buying off" negative reviews with vouchers is just as misleading as inventing positive ones.
Review manipulation and price disclosures
- Authority / court
- Federal Trade Commission (FTC)
- Area of law
- Consumer protection and online retail · Fake reviews
- Legal basis
- Section 5 FTC Act; Restore Online Shoppers' Confidence Act (ROSCA)
- Action
- Disgorgement of profits
- Status of proceedings
- final
- Sector
- Healthcare
- Liability of senior managers
- Founder Robert Epstein and CEO Frank Leonardo III are named in the press release as parties involved.
- Published
- 3 Dec 2025
Original amount 150,000 USD, converted at the ECB reference rate of 3 Dec 2025.
- FTC Takes Action Against Telemedicine Firm NextMed Press release of an authority
- FTC Approves Final Order against Telehealth Provider NextMed (03.12.2025) Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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23 Oct 2025 TFG Holding, Inc.JustFab, ShoeDazzle, FabKids: 4.8 million USD settlement with 33 attorneys general over VIP membership €4.14m
According to the allegations of the attorneys general, the online fashion retailer enrolled buyers in a paid VIP membership programme without their express consent, presented prices in a misleading way and made cancellation difficult. Under the settlement with 32 states and D.C., TFG is providing around 3.8 million USD in automatic refunds and paying 1 million USD to the states; the settlement does not constitute an admission of guilt.
A purchase must not silently trigger a membership with monthly charges.
Subscription models and express consent at checkout
- Authority / court
- Attorney General of Pennsylvania (verhandelt mit Maryland, Texas und D.C.; Vergleich mit 33 Attorneys General)
- Area of law
- Consumer protection and online retail · Information duties in online retail
- Legal basis
- Verbraucherschutzgesetze der beteiligten Bundesstaaten
- Action
- Disgorgement of profits
- Status of proceedings
- final
- Sector
- Retail and e-commerce
- Published
- 23 Oct 2025
Original amount 4,800,000 USD, converted at the ECB reference rate of 23 Oct 2025.
- AG Sunday Secures Settlement Valued at $4.8 Million with Online Clothing Retailer Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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25 Sep 2025 Amazon.com, Inc.Amazon pays 2.5 billion USD in FTC settlement over Prime sign-up and cancellation hurdles €2.13bn
According to the U.S. Federal Trade Commission (FTC), Amazon used confusing order screens to push millions of customers into Prime subscriptions without their consent and deliberately made cancellation difficult. The settlement comprises a civil penalty of 1 billion USD and 1.5 billion USD in refunds, as well as a clear decline button and simple cancellation.
Subscription sign-ups require an equally prominent option to decline and a cancellation process that is as simple as signing up.
Dark patterns and subscription design in product design
- Authority / court
- Federal Trade Commission (FTC)
- Area of law
- Consumer protection and online retail · Information duties in online retail
- Legal basis
- Restore Online Shoppers' Confidence Act (ROSCA); Section 5 FTC Act
- Action
- Fine
- Status of proceedings
- final
- Sector
- Retail and e-commerce
- Employees
- 10,000 or more
- Liability of senior managers
- The press release names Senior Vice President Neil Lindsay and Vice President Jamil Ghani.
- Published
- 25 Sep 2025
Original amount 2,500,000,000 USD, converted at the ECB reference rate of 25 Sep 2025.
- FTC Secures Historic $2.5 Billion Settlement Against Amazon Press release of an authority
- FTC Case: Amazon.com, Inc. (ROSCA), FTC v. – Stipulated Order entered by the Court 25.09.2025 Enforcement database of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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18 Sep 2025 Chegg Inc.Chegg pays 7.5 million USD in FTC settlement over allegations of obstructed subscription cancellation €6.35m
According to the FTC complaint, the education provider hid the cancellation option for its automatically renewing subscriptions on its website and, since October 2020, continued to charge almost 200,000 customers even after they had cancelled. Under the settlement, Chegg is paying 7.5 million USD for refunds and must offer simple cancellation.
Cancellations received must be reliably implemented in the systems – continuing to charge customers is a separate violation.
Cancellation processes and customer service for subscriptions
- Authority / court
- Federal Trade Commission (FTC)
- Area of law
- Consumer protection and online retail · Information duties in online retail
- Legal basis
- Restore Online Shoppers' Confidence Act (ROSCA); Section 5 FTC Act
- Action
- Disgorgement of profits
- Status of proceedings
- final
- Sector
- Telecoms, IT and software
- Repeat case
- yes
- Published
- 15 Sep 2025
Original amount 7,500,000 USD, converted at the ECB reference rate of 18 Sep 2025.
Checked against the official source on 25 Sep 2026 · Direct link
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3 Jan 2025 GGL Projects, Inc. (Sitejabber)Sitejabber: review platform counted reviews before goods were received Order
According to the FTC, the AI-powered review platform collected star ratings for its business customers at the time of purchase, before customers had received the product or service, thereby inflating average ratings and review counts, including in search engine results. The FTC issued a final settlement order prohibiting such misrepresentations.
Ratings submitted before use must not be included in averages as experience-based reviews.
- Authority / court
- Federal Trade Commission (FTC)
- Area of law
- Consumer protection and online retail · Fake reviews
- Legal basis
- Section 5 FTC Act
- Action
- Order
- Status of proceedings
- final
- Sector
- Media and online platforms
- Published
- 3 Jan 2025
- FTC Approves Final Order against Sitejabber Press release of an authority
- FTC Case: Sitejabber (In the Matter of GGL Projects, Inc.) Enforcement database of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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27 Sep 2024 Invitation Homes Inc.Invitation Homes pays 48 million USD in FTC settlement over hidden mandatory fees €43m
According to the FTC, the largest US landlord of single-family homes advertised monthly rents without mandatory additional fees (for example for smart home technology or utility management), which could add up to more than 1,700 USD a year and only appeared in the lease; further allegations concerned withheld security deposits and evictions. Under the settlement, Invitation Homes is paying 48 million USD for refunds and must include mandatory fees in the advertised price.
Unavoidable fees belong in the first advertised price, not in the contract documents.
- Authority / court
- Federal Trade Commission (FTC)
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- Section 5 FTC Act
- Action
- Disgorgement of profits
- Status of proceedings
- final
- Sector
- Construction and real estate
- Published
- 24 Sep 2024
Original amount 48,000,000 USD, converted at the ECB reference rate of 27 Sep 2024.
- FTC Takes Action Against Invitation Homes for Deceiving Renters, Charging Junk Fees Press release of an authority
- FTC v. Invitation Homes Inc. – Stipulated Order entered by the Court (N.D. Ga., 27.09.2024) Court decision
Checked against the official source on 25 Sep 2026 · Direct link