Compliance Radar

Who was sanctioned, and for what?

Fines, court rulings and incidents from Europe, North America, Latin America, Asia-Pacific, Middle East and Africa: 2,207 cases from 44 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.

Data protection Clear all filters
529cases from 40 jurisdictions
€6.84bnTotal of monetary amounts (378 cases with an amount)
€1.2bnLargest single case: an Irish subsidiary of a US platform group
€178,643Median per case with an amount

Click a bar to drill down one level.

When?

per year, by date of decision
Trend
PeriodCasesTotal
202248€983.5m
2023120€1.69bn
2024123€1.19bn
2025137€2.45bn
2026101€522.9m

529 cases

22 Sep 2026 Miljödata i Karlskrona AktiebolagIMY: 1.8 million SEK against HR software provider Miljödata after data leak SwedenData breaches and data security €160,053

The provider of web-based systems for sickness reporting, rehabilitation and occupational safety incidents was hacked in August 2025; the stolen personal data appeared on the dark web shortly afterwards. The Swedish data protection authority (Integritetsskyddsmyndigheten, IMY) found that, despite the high need for protection, there were no adequate security measures and no automatic real-time monitoring for attacks, assessed this as negligent and imposed 1,800,000 SEK.

What organisations can take from it

Service providers hosting the health and personnel data of many employers need real-time attack detection, not just perimeter protection.

Authority / court
Integritetsskyddsmyndigheten (IMY)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 32 Abs. 1 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Telecoms, IT and software
Culpability
negligent
Published
22 Sep 2026

Original amount 1,800,000 SEK, converted at the ECB reference rate of 22 Sep 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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17 Sep 2026 PFC Technologies Co., Ltd. (vormals PeopleFund Company)P2P lending platform shared customer data without consent: FSS sanctions PFC South KoreaData protection €45,990

According to the sanctions disclosure of the Financial Supervisory Service (FSS, Korea's financial supervisor), the online lending platform PFC Technologies transferred the resident registration numbers of 8,497 customers to a third party without their consent on 28 September 2022 in order to calculate the error rate of a new service for mortgage customers, and received credit information on the same customers from that third party, likewise without consent (such as the address and official value of their properties); in addition, when the inspection began it had not implemented password rules against easily guessed numbers. The sanction of 17 September 2026 comprises an institutional warning, an administrative fine (과태료) of KRW 24 million and a penalty surcharge (과징금) of KRW 49 million, KRW 73 million in total.

What organisations can take from it

Even for internal tests and quality measurements, customer data may only be passed to third parties with consent or a clear legal basis.

Relevance to training and awareness

Consent for sharing credit data and password rules

Authority / court
Financial Supervisory Service (FSS)
Area of law
Data protection
Legal basis
Art. 19, 32 und 34 Credit Information Use and Protection Act; Art. 16, 28 und 29 Durchführungsverordnung
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance
Liability of senior managers
Measures against individuals are not set out here.
Published
17 Sep 2026

Original amount 73,000,000 KRW, converted at the ECB reference rate of 17 Sep 2026.

Checked against the official source on 4 Oct 2026 · Direct link

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3 Sep 2026 Banco Bilbao Vizcaya Argentaria, S.A. – Niederlassung Italien (BBVA Italia)Garante: 5.5 million EUR against BBVA Italia over advertising despite objection ItalyMarketing and consent €5.51m

For seven months (October 2025 to May 2026), the bank continued to send a customer advertising via its app, although he had objected several times. The Italian data protection authority (Garante per la protezione dei dati personali) also found deficient systems for implementing objections and inaccurate information about the processing, and imposed 5,508,000 EUR (Provvedimento No. 613).

What organisations can take from it

An objection to advertising must take effect immediately and reliably across all channels – including app messages.

Authority / court
Garante per la protezione dei dati personali
Area of law
Data protection · Marketing and consent
Legal basis
Art. 5 Abs. 1 lit. a, Art. 12, 21, 24 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance
Published
11 Sep 2026

Checked against the official source on 25 Sep 2026 · Direct link

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3 Sep 2026 Azienda Sanitaria Universitaria Friuli Centrale (ASUFC)Garante: Udine hospital group pays 24,000 EUR for viewing a colleague's patient record ItalyEmployee data €24,000

Hospital staff opened a colleague's electronic health record to organise duty rosters during Covid rather than for treatment purposes. Technical barriers limiting access to treating staff were lacking; the Italian data protection authority (Garante per la protezione dei dati personali) imposed 24,000 EUR (Provvedimento No. 616).

What organisations can take from it

Patient records may only be opened for treatment – include this in training and secure it technically through role-based rights and logging.

Relevance to training and awareness

Purpose limitation when accessing patient records

Authority / court
Garante per la protezione dei dati personali
Area of law
Data protection · Employee data
Legal basis
Art. 5 Abs. 1 lit. a, b, c, f, Art. 9, 25, 32 DSGVO; Art. 75 Codice privacy; Linee guida dossier sanitario
Action
Fine
Status of proceedings
unknown
Sector
Healthcare
Published
11 Sep 2026

Checked against the official source on 25 Sep 2026 · Direct link

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3 Sep 2026 ASIS – Azienda Speciale per la gestione degli Impianti Sportivi (Trento)Garante: 8,000 EUR for cameras in swimming pool changing rooms of a Trentino sports operator ItalyVideo surveillance €8,000

Since 2007, the municipal sports facilities operator had had cameras in the changing rooms of a swimming pool that recorded the locker area. The Italian data protection authority (Garante per la protezione dei dati personali) found no sound legal basis, incomplete notices and a 72-hour retention period not justified by a necessity assessment, and imposed 8,000 EUR (Provvedimento No. 619); the cameras were removed during the proceedings.

What organisations can take from it

Changing rooms and comparably intimate areas are off limits for video surveillance – even when theft prevention is the motive.

Authority / court
Garante per la protezione dei dati personali
Area of law
Data protection · Video surveillance
Legal basis
Art. 5 Abs. 1 lit. a, Art. 6 Abs. 1 lit. c und e DSGVO; Art. 2-ter Codice privacy
Action
Fine
Status of proceedings
unknown
Sector
Public sector
Published
11 Sep 2026

Checked against the official source on 25 Sep 2026 · Direct link

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26 Aug 2026 GS Retail Co., Ltd.GS Retail: 12.839 billion KRW after credential stuffing on GS SHOP and GS25 South KoreaData breaches and data security €7.95m

Using credentials stolen elsewhere, attackers logged in en masse on the websites of GS SHOP (June 2024 to February 2025) and GS25 (December 2024 to January 2025) and obtained data on 1,581,025 and 79,128 people respectively; GS Retail Co., Ltd. detected neither the bursts of login attempts from the same IP addresses nor the rising number of failed attempts, and after the first discovery at GS25 did not stop the parallel attack on GS SHOP. The authority also found an inadequate data protection organisation and that 1,599 further people were notified more than 72 hours late, imposed a penalty surcharge of 12,836,000,000 KRW and an administrative fine of 3,000,000 KRW (12,839,000,000 KRW in total) and ordered detection measures and a review of the data protection organisation.

What organisations can take from it

Login pages need rate limiting and anomaly detection; after a first credential-stuffing finding, all of a company’s portals must be checked.

Relevance to training and awareness

Credential stuffing and password reuse

Authority / court
Personal Information Protection Commission (PIPC, 개인정보보호위원회)
Area of law
Data protection · Data breaches and data security
Legal basis
Personal Information Protection Act (개인정보 보호법) Art. 29, Art. 34(1); Sanktion nach Art. 64-2(1) Nr. 9
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Culpability
negligent
Mitigating circumstances
Reduction of 30% because no benefit was derived and 40% for cooperation, remediation and protective efforts (ISMS-P certification, self-regulation, privacy impact assessment); increase of 50% because the infringement lasted more than two years.
Liability of senior managers
The company was ordered to deploy dedicated data protection staff and to define the powers and responsibility of its chief privacy officer (CPO) clearly.
Published
31 Aug 2026

Original amount 12,839,000,000 KRW, converted at the ECB reference rate of 26 Aug 2026.

Checked against the official source on 4 Oct 2026 · Direct link

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25 Aug 2026 Health Service Executive (HSE)Irish health service HSE: 645,000 EUR for neglected paper patient records IrelandData breaches and data security €645,000

In 2023, intruders gained access to two former psychiatric hospitals and posted videos of the patient records stored there online. An inspection of twelve sites found records with mould, water and animal damage in unsuitable rooms, up to and including shipping containers. Ireland's Data Protection Commission (DPC) imposed a fine of 645,000 EUR, issued a reprimand and ordered audits and the relocation of records.

What organisations can take from it

Data protection also applies to paper archives in disused buildings – retention requires an inventory, erasure periods and physical security.

Relevance to training and awareness

Physical security and retention of paper records

Authority / court
Data Protection Commission (DPC)
Area of law
Data protection · Data breaches and data security
Legal basis
DSGVO Art. 5 Abs. 1 lit. e und f, 32 Abs. 1, 33 Abs. 1, 34 Abs. 1
Action
Fine
Status of proceedings
final
Sector
Public sector
Employees
10,000 or more
Published
2 Sep 2026

Checked against the official source on 25 Sep 2026 · Direct link

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24 Aug 2026 ByteDance Brasil Tecnologia Ltda. (TikTok)ANPD fines TikTok operator 153.77 million BRL over data of minors BrazilData protection €25.6m

The Agência Nacional de Proteção de Dados (ANPD, Brazilian data protection authority) imposed three fines totalling 153,769,671.33 BRL on ByteDance Brasil Tecnologia Ltda., which operates TikTok in Brazil (63,176,686.67 BRL each for breaches of Art. 7 and Art. 6 VIII LGPD, and 27,416,297.99 BRL for Art. 6 X LGPD). According to the decision, data of children and adolescents were processed without a valid legal basis both in the feed available without registration and when accounts were created, and effective preventive and accountability measures were lacking. The authority also ordered the deletion of data of registered adolescents aged 13 to 18 whose legal representation is not regularised within 60 working days, backed by a daily penalty of 137,081.49 BRL for each day of delay.

What organisations can take from it

Platforms that reach minors need a sound legal basis and demonstrably effective safeguards – including for services used without registration.

Relevance to training and awareness

Protecting the data of children and adolescents on online platforms

Authority / court
Agência Nacional de Proteção de Dados (ANPD), Superintendência de Fiscalização
Area of law
Data protection
Legal basis
Art. 6 VIII, Art. 6 X und Art. 7 LGPD (Lei nº 13.709/2018); Sanktionen nach Art. 52 LGPD; Resolução CD/ANPD nº 4/2023 (Regulamento de Dosimetria)
Action
Fine
Status of proceedings
unknown
Sector
Media and online platforms
Employees
10,000 or more
Published
25 Aug 2026

Original amount 153,769,671.33 BRL, converted at the ECB reference rate of 24 Aug 2026.

Checked against the official source on 3 Oct 2026 · Direct link

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19 Aug 2026 Poliserv JG (PJG) SRLPhishing on admin account – Poliserv JG must pay 3,000 EUR RomaniaData breaches and data security €2,998

Attackers obtained the credentials of a user account with administrator rights through phishing and accessed customer data. The Romanian data protection authority (ANSPDCP) criticised the lack of technical and organisational measures and of regular effectiveness testing, imposed 15,728 lei (3,000 EUR) and ordered regular employee training, including on recognising phishing e-mails. Date = publication of the press release; according to the authority, the investigation was concluded in the previous month.

What organisations can take from it

Admin accounts need MFA, and all employees must be able to recognise phishing – the supervisory authority now expressly orders training.

Relevance to training and awareness

Phishing recognition, protection of privileged accounts

Missing or inadequate training played a role in the decision.

Authority / court
Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 32 Abs. 1 lit. b und Abs. 2 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Other
Published
19 Aug 2026

Original amount 15,728 RON, converted at the ECB reference rate of 19 Aug 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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19 Aug 2026 KDDI株式会社 (KDDI Corporation)KDDI: data protection authority guidance after leak of 12.2 million email credentials JapanData breaches and data security Reprimand or warning

Through a software vulnerability in a mail platform developed by KDDI and provided to several internet service providers, unauthorised parties obtained the credentials (email address and password) of 12,231,954 people; 7,616,173 passwords were stored in plain text, so mailboxes could be read (discovered on 17 June 2026). The authority gave KDDI guidance (shidō) under Art. 147 APPI to improve its technical security measures because access controls against attackers spreading through the system had been inadequate, required a report by 19 October 2026 and also gave such guidance to individual providers responsible for the plain-text storage.

What organisations can take from it

Passwords must never be stored in plain text, and platforms that serve many customers need layered defences against attackers spreading after a breach.

Relevance to training and awareness

Password security and password reuse

Authority / court
Personal Information Protection Commission (PPC, 個人情報保護委員会)
Area of law
Data protection · Data breaches and data security
Legal basis
Act on the Protection of Personal Information (APPI, 個人情報の保護に関する法律) Art. 147, Art. 146 Abs. 1
Action
Reprimand or warning
Status of proceedings
unknown
Sector
Telecoms, IT and software
Employees
10,000 or more
Published
19 Aug 2026

Checked against the official source on 4 Oct 2026 · Direct link

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12 Aug 2026 Lab Pharma ASLab Pharma AS: NOK 205,000 for threatening Datatilsynet staff NorwayData subject rights and transparency €18,745

Datatilsynet (Norwegian Data Protection Authority) fined the online dietary supplement retailer Lab Pharma AS NOK 205,000 for breaching its duty to cooperate with the supervisory authority (Art. 31 GDPR): the company had threatened case handlers with police reports and lawsuits in order to end the investigation of a complaint, and submitted requested documents late. The authority also ordered the company to delete the name and images of a former advertising partner (an influencer) from all its websites and to stop using her data for marketing until it can demonstrate a legal basis, as the underlying contract had already expired in March 2017.

What organisations can take from it

Anyone who considers a supervisory order unlawful must use the available appeal routes – threats against case handlers and missed deadlines become a sanctionable breach in their own right.

Relevance to training and awareness

Dealing with supervisory authorities and the duty to cooperate

Authority / court
Datatilsynet
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 31, Art. 58 Abs. 2 lit. f, g und i, Art. 83 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Culpability
intentional
Liability of senior managers
Datatilsynet attributed the intentional conduct of the company's management to the company.
Published
17 Aug 2026

Original amount 205,000 NOK, converted at the ECB reference rate of 12 Aug 2026.

Checked against the official source on 28 Sep 2026 · Direct link

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7 Aug 2026 ACRO Criminal Records OfficeICO: reprimand for ACRO Criminal Records Office after cyber incident United KingdomData breaches and data security Reprimand or warning

The UK Information Commissioner's Office (ICO) issued a reprimand to ACRO Criminal Records Office. According to the ICO, it followed a cyber incident that may have affected the personal data of around 10,000 people in the UK. The ICO found infringements of the duty to implement appropriate technical and organisational security measures under Article 32 UK GDPR. No fine was imposed.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 32(1), 32(1)(b) und 32(1)(d) UK GDPR; Verwarnung nach Art. 58(2)(b) UK GDPR
Action
Reprimand or warning
Status of proceedings
unknown
Sector
Public sector

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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6 Aug 2026 Elderly Aids LimitedICO: £190,000 fine for Elderly Aids over unsolicited marketing calls United KingdomMarketing and consent €221,691

The ICO fined Elderly Aids Limited, a seller of call-blocking devices, £190,000 and also issued an enforcement notice. The ICO found that the company had made 758,053 unsolicited direct marketing calls to numbers registered with the TPS/CTPS whose subscribers had not agreed to such calls, leading to 20 complaints. The legal basis is regulations 21 and 24 of PECR. Under the notice, payment by 7 September 2026 reduces the amount by 20% to £152,000.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Marketing and consent
Legal basis
Regulations 21 und 24 PECR; section 55A DPA 1998 (Geldbuße), section 40 DPA 1998 (Anordnung)
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce

Original amount 190,000 GBP, converted at the ECB reference rate of 6 Aug 2026.

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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6 Aug 2026 AMATO BESTSELLER S.R.L.AMATO BESTSELLER: 45,000 EUR plus 50,000 lei for data access and robocalls RomaniaMarketing and consent €54,316

Following several complaints, the Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (Romanian data protection authority, ANSPDCP) found that current and former employees, untrained and without procedural rules, had access to extensive data (including health, family and income data), that data subjects were not informed under Art. 14 GDPR, that excessive data were collected and that automated advertising calls were made without consent. Fines: 78,465 lei (15,000 EUR, Art. 32(4)), 52,310 lei (10,000 EUR, Art. 14), 104,620 lei (20,000 EUR, Art. 5/9 GDPR) and 50,000 lei (Law 506/2004); in addition, an order to provide regular employee training. Date = publication of the press release; according to the authority, the investigation was concluded in June 2026.

What organisations can take from it

Anyone giving employees access to sensitive customer data must train them and limit access on a need-to-know basis.

Relevance to training and awareness

Training employees in handling customer data; consent for advertising calls

Missing or inadequate training played a role in the decision.

Authority / court
Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)
Area of law
Data protection · Marketing and consent
Legal basis
Art. 5 Abs. 1 lit. c i. V. m. Art. 9, Art. 14, Art. 32 Abs. 4 DSGVO; Art. 12 Abs. 1 Gesetz 506/2004
Action
Fine
Status of proceedings
unknown
Sector
Other
Published
6 Aug 2026

Original amount 285,395 RON, converted at the ECB reference rate of 6 Aug 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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29 Jul 2026 KT CorporationKT: 53.979 billion KRW after data leak through manipulated femtocells South KoreaData breaches and data security €32.7m

Attackers copied certificates from lost femtocells of KT Corporation into home-made devices, stayed connected to the mobile network undetected for around eleven months, intercepted data on 16,647 subscribers (phone number, IMSI, IMEI) and used intercepted confirmation codes to trigger unauthorised mobile payments of around 240 million KRW affecting 368 people. For inadequate access control – certificates valid for ten years, no IP restriction, no detection of unknown cell IDs – the authority imposed a penalty surcharge of 53,979,000,000 KRW and ordered vulnerability checks and a stronger role for the chief privacy officer.

What organisations can take from it

Network devices at customer premises are part of the attack surface too – lost devices, long-lived certificates and missing anomaly detection open up the core network.

Relevance to training and awareness

Lost network devices and certificate management

Authority / court
Personal Information Protection Commission (PIPC, 개인정보보호위원회)
Area of law
Data protection · Data breaches and data security
Legal basis
Personal Information Protection Act (개인정보 보호법) Art. 29, Sanktion nach Art. 64-2(1) Nr. 9; gesonderter Beschluss 제2026-015-094호: Art. 63(1)
Action
Fine
Status of proceedings
unknown
Sector
Telecoms, IT and software
Culpability
negligent
Mitigating circumstances
Reduction of 30% because no benefit was derived and a further 50% for cooperation, remediation, compensation of those affected and protective efforts; increase of 50% because the infringement lasted more than two years.
Liability of senior managers
The company was ordered to define the responsibility and role of its chief privacy officer (CPO) for the whole company clearly and to revise its governance.
Published
30 Jul 2026

Original amount 53,979,000,000 KRW, converted at the ECB reference rate of 29 Jul 2026.

Checked against the official source on 4 Oct 2026 · Direct link

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28 Jul 2026 Ελληνική Εταιρεία Τοπικής Ανάπτυξης και Αυτοδιοίκησης Α.Ε. (EETAA) und Υπουργείο Κοινωνικής Συνοχής και ΟικογένειαςCyber attack on EETAA systems: EUR 350,000 against social affairs ministry and operator GreeceData breaches and data security €350,000

A large-scale breach affected EETAA information systems used to implement programmes of the Ministry of Social Cohesion and Family; identification, contact, financial and health data of a large number of people were affected. The Archi Prostasias Dedomenon (Hellenic Data Protection Authority) attributed the success of the attack to outdated systems and inadequate security measures and criticised the absence of a data processing agreement. In Decision 15/2026 it imposed a total of EUR 350,000 (ministry EUR 150,000 under Art. 5(1)(f)/Art. 32 and EUR 50,000 under Art. 28(3) GDPR; EETAA EUR 100,000 under Art. 32 and EUR 50,000 under Art. 28(3) GDPR) and ordered the agreement to be concluded and the planned security measures implemented within one month.

What organisations can take from it

Running legacy systems despite known risks and leaving controller and processor roles without a contract creates liability on both sides.

Relevance to training and awareness

Outdated IT systems and missing data processing agreements in the public sector

Authority / court
Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (Hellenic Data Protection Authority)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 5 Abs. 1 lit. f, Art. 28 Abs. 3, Art. 32 Abs. 1, Art. 58 Abs. 2 lit. d und i DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Public sector
Mitigating circumstances
According to the authority, the ministry met its breach notification and communication obligations.

Checked against the official source on 28 Sep 2026 · Direct link

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27 Jul 2026 Metropolitan Police ServiceICO: order and reprimand against London's Met Police after disclosure of sensitive data United KingdomData breaches and data security Order

The Metropolitan Police handed a defendant unredacted documents containing the new address and telephone number of a stalking victim, and in a circular e-mail disclosed 18 people with a parliamentary connection in an open recipient list. The UK Information Commissioner's Office (ICO) ordered improvements within 3 and 12 months, including in data protection training completion rates.

What organisations can take from it

Policies are not enough if mandatory training goes uncompleted for years – monitor and enforce training completion rates.

Relevance to training and awareness

Redacting documents, e-mail distribution lists (BCC), data protection training

Missing or inadequate training played a role in the decision.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Data breaches and data security
Legal basis
Data Protection Act 2018, Section 40
Action
Order
Status of proceedings
unknown
Sector
Public sector
Employees
10,000 or more
Culpability
negligent
Published
5 Aug 2026

Checked against the official source on 25 Sep 2026 · Direct link

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24 Jul 2026 Callcenter (anonymisiert)BNetzA: €34,327 fine on call centre, including for incomplete records of consent GermanyMarketing and consent €34,327

The Bundesnetzagentur (Federal Network Agency) imposed fines totalling 34,327 EUR on a call centre that mainly marketed telecoms products: 32,000 EUR for unlawful telephone advertising and 2,327 EUR because consents to sales calls had not been fully documented. The campaign continued despite the gaps and requests to stop calling were sometimes ignored; the company has appealed.

What organisations can take from it

Consents to telephone marketing must be fully documented – if the proof is missing, the campaign must not continue.

Relevance to training and awareness

Consent and proof of consent for telephone marketing

Authority / court
Bundesnetzagentur (BNetzA)
Area of law
Data protection · Marketing and consent
Legal basis
UWG – Verbot unerlaubter Telefonwerbung gegenüber Verbraucherinnen und Verbrauchern; § 7a UWG (Dokumentation und Aufbewahrung von Einwilligungen)
Action
Fine
Status of proceedings
under appeal
Sector
Other

Checked against the official source on 2 Oct 2026 · Direct link

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23 Jul 2026 TIM S.p.A.Garante: €9.5m fine for TIM over unlawful telemarketing through partner call centres ItalyMarketing and consent €9.52m

The Garante (Italian data protection authority) fined TIM 9,516,000 EUR because call centres outside the official sales network made promotional calls on the company's behalf using numbers not recorded in the operators' register ROC or falsified numbers (spoofing), often to lines entered in the do-not-call register, and the contacts obtained in this way reached its systems as apparently lawful leads via fictitious call-back requests on sales partners' web forms. The authority found that TIM had selected and supervised its sales partners inadequately and had systematically failed to answer, or answered late, requests for access, erasure and objection. In addition, TIM must secure its lead process, strengthen oversight of the sales chain and adapt its procedures for data subject rights.

What organisations can take from it

Anyone acquiring customers through agencies and call centres must actively monitor the entire lead chain – a code of conduct does not replace that oversight.

Relevance to training and awareness

Oversight of sales partners and call centres in telemarketing

Authority / court
Garante per la protezione dei dati personali
Area of law
Data protection · Marketing and consent
Legal basis
Art. 5, 6, 7, 12, 15–22, 24, 25, 28 und 32 DSGVO; Art. 130 Codice in materia di protezione dei dati personali (D.Lgs. 196/2003)
Action
Fine
Status of proceedings
unknown
Sector
Telecoms, IT and software
Employees
10,000 or more
Culpability
negligent
Repeat case
yes
Mitigating circumstances
Taken into account as mitigating: short period and limited number of data subjects, measures taken during the proceedings (including checks on and termination of contracts with partners), a high level of cooperation, no special categories of personal data, adherence to the telemarketing code of conduct and substantial investment in controlling the sales chain.
Published
31 Jul 2026

Checked against the official source on 28 Sep 2026 · Direct link

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21 Jul 2026 Hôpital Privé de la LoireHôpital Privé de la Loire: 500,000 EUR after data exfiltration affecting over 520,000 patients FranceData breaches and data security €500,000

In summer 2025, an attacker gained access to the private hospital's electronic patient record system and obtained data on 524,867 patients and 202,246 trusted persons. There was no VPN or multi-factor authentication for external users, no appropriate access control and no detection of suspicious activity; the trusted persons were not notified. France's data protection authority (Commission nationale de l'informatique et des libertés, CNIL) imposed a fine of 500,000 EUR (SAN-2026-009).

What organisations can take from it

External access to patient records belongs behind multi-factor authentication and continuous monitoring for unusual access.

Relevance to training and awareness

Access security and attack detection in hospitals

Authority / court
Commission nationale de l'informatique et des libertés (CNIL)
Area of law
Data protection · Data breaches and data security
Legal basis
DSGVO Art. 32, Art. 34
Action
Fine
Status of proceedings
final
Sector
Healthcare
Published
3 Sep 2026

Checked against the official source on 25 Sep 2026 · Direct link

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21 Jul 2026 EXTIACNIL: €300,000 fine for EXTIA over unprocessed erasure requests FranceData subject rights and transparency €300,000

The CNIL (French data protection authority) fined the IT and engineering consultancy EXTIA EUR 300,000 because, of 265 erasure requests received in 2024 – mostly from job applicants, occasionally from former employees – 12 were not processed at all and 166 applicants were not told of the outcome; 27 received their reply only after the one-month deadline. The CNIL regarded this as particularly negligent, especially as the company had already been reminded of its obligations by the CNIL twice in 2024 (Art. 12 and 17 GDPR).

What organisations can take from it

Automatic deletion routines do not replace a timely reply to the person who requested erasure.

Relevance to training and awareness

Handling erasure requests

Authority / court
Commission nationale de l'informatique et des libertés (CNIL), formation restreinte
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 12 und 17 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Telecoms, IT and software
Employees
1,000 to 9,999
Culpability
negligent
Repeat case
yes
Mitigating circumstances
During the proceedings the company deleted the data concerned and informed the applicants retrospectively.
Published
9 Sep 2026

Checked against the official source on 2 Oct 2026 · Direct link

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17 Jul 2026 Orange România SAOrange România pays 100,000 EUR after app errors and hacked ticketing system RomaniaData breaches and data security €99,969

A synchronisation error between two applications allowed a customer to retrieve other customers’ invoices in the mobile app; in addition, the ticketing platform, which was publicly accessible without VPN, MFA or IP restriction, was attacked and a very large data set (including copies of identity documents, card data, IBANs) was exfiltrated. The Romanian data protection authority (ANSPDCP) imposed fines of 104,780 lei (20,000 EUR, Art. 25) and 419,120 lei (80,000 EUR, Art. 32), a total of 523,900 lei, and ordered test and change management. Date = publication of the press release; according to the authority, the investigation was concluded in the previous month.

What organisations can take from it

Never expose internal platforms to the internet without VPN/MFA; software changes to linked systems need testing before go-live.

Authority / court
Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 25 Abs. 1, Art. 32 Abs. 1 lit. b und d, Abs. 2 und 4 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Telecoms, IT and software
Published
17 Jul 2026

Original amount 523,900 RON, converted at the ECB reference rate of 17 Jul 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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7 Jul 2026 Γενικό Νοσοκομείο Θεσσαλονίκης Γ. Γεννηματάς «Ο Άγιος Δημήτριος» (Allgemeines Krankenhaus Thessaloniki G. Gennimatas – Agios Dimitrios)Thessaloniki hospital: 25,000 EUR because surgery lists with diagnoses were online GreeceData breaches and data security €25,000

From May to the end of August 2024, the public hospital accidentally published on its website a surgery list containing patients' telephone numbers, illnesses and planned procedures; a member of the public found the document via Google. The Hellenic Data Protection Authority imposed a total of 25,000 EUR: 10,000 EUR for inadequate security, 2,000 EUR for the late notification, 10,000 EUR for failing to notify the data subjects and 3,000 EUR for missing contact details of the data protection officer (DPO).

What organisations can take from it

Every publication on the website needs an approval step that reliably intercepts documents containing health data – and after a data breach, data subjects must be informed.

Relevance to training and awareness

Publication of documents containing health data

Authority / court
Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (Hellenic Data Protection Authority)
Area of law
Data protection · Data breaches and data security
Legal basis
DSGVO Art. 5 Abs. 1 lit. f, 32 Abs. 1, 33 Abs. 1, 34 Abs. 1, 12, 13 i. V. m. 37 (Entscheidung 13/2026)
Action
Fine
Status of proceedings
final
Sector
Healthcare

Checked against the official source on 25 Sep 2026 · Direct link

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7 Jul 2026 Unternehmen mit drei Dienstfahrzeugen (in der Mitteilung nicht namentlich genannt)Administrative Court upholds ban on continuous GPS tracking of three company vehicles SloveniaEmployee data Order

The data protection authority had prohibited a company from tracking its three company vehicles continuously by GPS and ordered the data to be erased; narrow purposes such as theft protection while parked remained permitted. The Upravno sodišče Republike Slovenije (Administrative Court of the Republic of Slovenia) upheld this and clarified that employee consent bundled with other declarations is invalid.

What organisations can take from it

Employee consent rarely supports monitoring – and never when it is bundled with other declarations in the form.

Relevance to training and awareness

Consent and proportionality in employee monitoring

Authority / court
Upravno sodišče Republike Slovenije (bekanntgemacht durch den Informacijski pooblaščenec)
Area of law
Data protection · Employee data
Legal basis
Art. 6 Abs. 1 lit. f, Art. 7 Abs. 2 DSGVO
Action
Order
Status of proceedings
unknown
Sector
Transport, logistics and shipping
Published
7 Jul 2026

Checked against the official source on 25 Sep 2026 · Direct link

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3 Jul 2026 Character Technologies, Inc. (Character.AI)Garante: €158,000 fine for Character.AI over transparency and age-verification failings ItalyData subject rights and transparency €158,000

The Garante (Italian data protection authority) fined the US operator of the generative AI service Character.AI, on which users – including minors – chat with virtual characters, 158,000 EUR, among other things for deficient privacy information, a data protection impact assessment prepared late and the late appointment of a representative in the EU. It also criticised weaknesses in the protection of minors and in age verification; within 120 days the company must ensure working age verification, an effective cooling-off period preventing blocked minors from re-registering and private-by-default profiles for minors.

What organisations can take from it

Anyone offering generative AI services in the EU needs complete privacy notices, an impact assessment, an EU representative and effective age verification before launch.

Relevance to training and awareness

Data protection by design and age verification for AI services

Authority / court
Garante per la protezione dei dati personali
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 5 Abs. 2, 12 Abs. 1, 13 Abs. 1 und 2, 14 Abs. 1 und 2, 24 Abs. 1, 25 Abs. 2, 27 Abs. 1 und 35 Abs. 1 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Telecoms, IT and software
Culpability
negligent
Repeat case
no
Mitigating circumstances
Mitigating: progressively strengthened age checks (a dedicated service for minors, age verification by a third-party provider), no previous relevant infringements, cooperation and amendments to the privacy policy during the proceedings.
Published
9 Jul 2026

Checked against the official source on 28 Sep 2026 · Direct link

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2 Jul 2026 Banca Transilvania S.A.Employee retrieves account statements for a third party – Banca Transilvania pays 5,000 EUR RomaniaData breaches and data security €5,002

At the request of a third party and outside the scope of his duties, a bank employee retrieved account statements of a data subject (name, IBAN, transactions, balances). The Romanian data protection authority (ANSPDCP) found insufficient technical and organisational measures and imposed 26,172 lei (5,000 EUR); the bank has paid the fine. Date = publication of the press release; according to the authority, the investigation was concluded in the previous month.

What organisations can take from it

Access logs and clear rules against ‘favour queries’ are a duty for every bank.

Relevance to training and awareness

Access to customer data for business purposes only; handling requests from third parties

Authority / court
Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 32 Abs. 1, 2 und 4 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance
Published
2 Jul 2026

Original amount 26,172 RON, converted at the ECB reference rate of 2 Jul 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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2 Jul 2026 SIA 4YOU MEBELESFurniture retailer 4YOU MEBELES ignores cookie inspection – first a reprimand, then 1,000 EUR LatviaCookies and tracking €1,000

In a targeted inspection of cookies on company websites, the Datu valsts inspekcija (Latvian Data State Inspectorate, DVI) found fault with the site 4mebeles.lv. After a reprimand in February 2026, the company claimed that the deficiencies had been remedied, which a further inspection disproved; further requests for information went unanswered. The DVI imposed 1,000 EUR for failure to cooperate and requested the missing information by 3 August 2026.

What organisations can take from it

Assurances given to the supervisory authority are checked – false statements and silence aggravate the sanction.

Relevance to training and awareness

Cookie banners and cooperation with the supervisory authority

Authority / court
Datu valsts inspekcija (DVI)
Area of law
Data protection · Cookies and tracking
Legal basis
Art. 58 Abs. 1, Art. 83 Abs. 5 lit. e DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Culpability
intentional
Repeat case
yes

Checked against the official source on 25 Sep 2026 · Direct link

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25 Jun 2026 Kochava Inc. und Collective Data Solutions, LLCKochava: court order ends FTC lawsuit over trade in location data USAData subject rights and transparency Order

After almost four years of litigation, the federal district court for Idaho entered an order agreed between the FTC and the data broker Kochava. The FTC had alleged that Kochava sold precise location data from hundreds of millions of mobile devices without the knowledge and consent of the people concerned, revealing, for example, visits to health facilities and places of worship. Kochava and its subsidiary Collective Data Solutions, which has taken over the data broker business, may only share sensitive location data with affirmative consent and for services requested by the consumer, and must introduce, among other things, a sensitive-locations programme, checks on their data suppliers, disclosure of recipients and retention limits; no payment is provided for. The authority allegedly made the findings set out here; this account is not based on a final judgment.

What organisations can take from it

Anyone who buys or passes on location data must verify consent at the source and consistently filter out sensitive locations.

Relevance to training and awareness

Location data as sensitive data; due diligence when buying and reselling data

Authority / court
U.S. District Court for the District of Idaho auf Klage der Federal Trade Commission (FTC)
Area of law
Data protection · Data subject rights and transparency
Legal basis
Section 5 FTC Act, 15 U.S.C. § 45 (unlautere Praktiken); Verfahren nach Section 13(b), 15 U.S.C. § 53(b)
Action
Order
Status of proceedings
final
Sector
Telecoms, IT and software
Published
26 Jun 2026

Checked against the official source on 3 Oct 2026 · Direct link

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24 Jun 2026 Ö Aktiengesellschaft (in der Entscheidung abgekürzt; Adressverlag und Direktwerbeunternehmen)VwGH sets data protection fine for party affinities definitively at 13 million EUR AustriaMarketing and consent €13m

The company had stored statistically calculated ‘party affinities’ for around 2.2 million people and in some cases sold them to advertising clients – special categories of personal data without consent; in addition, parcel frequency data was further processed for incompatible purposes. The Austrian Data Protection Authority (Datenschutzbehörde, DSB) had imposed 18 million EUR in 2019 and the Federal Administrative Court (Bundesverwaltungsgericht, BVwG) 16 million EUR in 2024; Austria's Supreme Administrative Court (Verwaltungsgerichtshof, VwGH) has now set the fine with final effect at 13 million EUR (plus 100,000 EUR in procedural costs).

What organisations can take from it

Calculated characteristics such as political leanings are themselves special categories – companies that derive them for advertising need explicit consent.

Authority / court
Verwaltungsgerichtshof (Ausgangsbescheid: Datenschutzbehörde)
Area of law
Data protection · Marketing and consent
Legal basis
DSGVO Art. 5 Abs. 1 lit. a und b, Art. 6 Abs. 4, Art. 9 Abs. 1 (VwGH Ro 2025/04/0007)
Action
Fine
Status of proceedings
reduced
Sector
Other
Culpability
negligent
Mitigating circumstances
Comprehensive cooperation, deletion of the party affinities, settlements with data subjects, long duration of proceedings (5 years, 10 months).
Published
16 Jul 2026

Checked against the official source on 25 Sep 2026 · Direct link

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22 Jun 2026 Inkasso-Team AGFederal Administrative Court upholds FDPIC: Inkasso-Team was not allowed to publish debtor data SwitzerlandData subject rights and transparency Order

The debt collection company posted personal data of alleged debtors on the internet, some of it particularly sensitive, in order to obtain information on their whereabouts and to warn third parties. The Swiss Federal Administrative Court (Bundesverwaltungsgericht, A-3891/2025) upheld the ruling of the Federal Data Protection and Information Commissioner (EDÖB) of 28 April 2025, according to which this constitutes an unjustified violation of privacy.

What organisations can take from it

Publicly naming and shaming debtors cannot be justified under data protection law – debt collection must use less intrusive means.

Authority / court
Bundesverwaltungsgericht (A-3891/2025) auf Verfügung des EDÖB vom 28.04.2025
Area of law
Data protection · Data subject rights and transparency
Legal basis
DSG Art. 6, Art. 19, Art. 31
Action
Order
Status of proceedings
final
Sector
Financial services and insurance
Published
20 Aug 2026

Checked against the official source on 25 Sep 2026 · Direct link

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16 Jun 2026 Securitas Sverige AktiebolagSecuritas Sverige: reprimand over cameras in company vehicles without legal basis SwedenVideo surveillance Reprimand or warning

The security services provider used cameras in vehicles through which personal data was processed without any legal basis for doing so. The Swedish data protection authority (Integritetsskyddsmyndigheten, IMY) issued a reprimand under Art. 58 GDPR; no fine was imposed.

What organisations can take from it

Dashcams in company cars also need a verified legal basis and a balancing against the interests of employees and passers-by.

Relevance to training and awareness

Use of cameras in vehicles

Authority / court
Integritetsskyddsmyndigheten (IMY)
Area of law
Data protection · Video surveillance
Legal basis
DSGVO Art. 6 Abs. 1
Action
Reprimand or warning
Status of proceedings
final
Sector
Defence and security
Sources

Checked against the official source on 25 Sep 2026 · Direct link

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15 Jun 2026 SSG SELECT SOLUTIONS S.R.L.Stranger in Kaufland CCTV room – service provider SSG Select Solutions pays 2,000 EUR RomaniaVideo surveillance €1,948

An employee of the service provider acting as processor for Kaufland România let a third party into a store’s video surveillance room; that person filmed the images and distributed them on social media. Kaufland reported the incident. The Romanian data protection authority (ANSPDCP) imposed 10,200 lei (2,000 EUR) on the processor and ordered additional checks of the work instructions; the fine has been paid. Date = publication of the press release; according to the authority, the investigation was concluded in April 2026.

What organisations can take from it

Anyone with access to surveillance rooms must know: video footage is confidential, and third parties have no access there.

Relevance to training and awareness

Access to surveillance rooms; staff bound by instructions

Authority / court
Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)
Area of law
Data protection · Video surveillance
Legal basis
Art. 29, Art. 32 Abs. 1 lit. b, Abs. 2 und 4 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Other
Published
15 Jun 2026

Original amount 10,200 RON, converted at the ECB reference rate of 15 Jun 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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12 Jun 2026 Verkkokauppa.com OyjKHO confirms fine against Verkkokauppa.com over customer accounts without time limit FinlandData subject rights and transparency €792,639

The online retailer had not set a retention period for customer accounts and kept data until customers requested deletion; purchases were only possible with an account. The sanctions board of the Finnish Data Protection Ombudsman imposed 856,000 EUR in 2024, the administrative court reduced the fine to 792,639 EUR on the basis of current turnover, and the Supreme Administrative Court (Korkein hallinto-oikeus, KHO) confirmed this on 12 June 2026.

What organisations can take from it

Do not leave deletion to the customer – every online shop needs defined retention periods for accounts and order data.

Authority / court
Korkein hallinto-oikeus (KHO); Sanktionsgremium des Datenschutzbeauftragten
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 5 Abs. 1 lit. e DSGVO
Action
Fine
Status of proceedings
reduced
Sector
Retail and e-commerce
Published
18 Jun 2026

Checked against the official source on 25 Sep 2026 · Direct link

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12 Jun 2026 Μάρκετ Ιν ΑΕΒΕ (Market In)Greece: 95,000 EUR against supermarket chain Market In over video footage GreeceVideo surveillance €95,000

A data subject complained about the disclosure of footage from the supermarket chain’s video surveillance and about the inadequate response to his access request. The Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (Hellenic Data Protection Authority) found that Market In had passed the video footage to the judicial authorities without informing the data subject beforehand, processed more data than necessary, failed to comply with the right of access and failed to cooperate with the authority, and by Decision 10/2026 imposed a total of 95,000 EUR (50,000 EUR for lawfulness/transparency, 20,000 EUR each for data minimisation and the right of access, 5,000 EUR for failure to cooperate); in the same proceedings, ΜΕΔΕ ΑΕ received 65,000 EUR.

What organisations can take from it

Release video footage only for a specific purpose – and anyone ignoring requests from the supervisory authority pays extra.

Relevance to training and awareness

Handling video footage and access requests

Authority / court
Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (Hellenic Data Protection Authority)
Area of law
Data protection · Video surveillance
Legal basis
Art. 5 Abs. 1 lit. a, c, Art. 5 Abs. 2, Art. 12, 13, 15, 31 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce

Checked against the official source on 25 Sep 2026 · Direct link

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11 Jun 2026 Monash IVF Pty LtdMonash IVF: tracking pixels on fertility website used without consent AustraliaCookies and tracking Order

Monash IVF collected sensitive information about visitors to its fertility treatment website through third-party tracking pixels. The Privacy Commissioner held that following the visitors of health-related websites and afterwards showing them targeted adverts on social networks amounts to collecting sensitive data, which requires consent, and found breaches of APP 3.3, 5.1, 5.2 and 7.1. Monash IVF must not continue or repeat the conduct and must implement specified remedial steps; a parallel determination against the telehealth provider Medmate Australia was made on the same day.

What organisations can take from it

Anyone using tracking pixels on health websites needs visitors' consent and must know which data flows to advertising platforms.

Relevance to training and awareness

Tracking pixels and advertising tools on websites with sensitive content

Authority / court
Office of the Australian Information Commissioner (OAIC)
Area of law
Data protection · Cookies and tracking
Legal basis
Privacy Act 1988 (Cth), APP 3.3, 5.1, 5.2, 7.1
Action
Order
Status of proceedings
unknown
Sector
Healthcare
Published
24 Jun 2026

Checked against the official source on 3 Oct 2026 · Direct link

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10 Jun 2026 Coupang Corp.Coupang: 423.6 billion KRW after data leak by a former employee South KoreaData breaches and data security €240.8m

A former employee used authentication signing keys that had been accessible to him in plain text during his employment and were neither renewed nor destroyed after he left to create forged tokens and, from April to November 2025, retrieve data on around 33.22 million customers and delivery data on around 4.33 million other people. For inadequate security measures the authority imposed a penalty surcharge of 423,575,000,000 KRW on Coupang Corp. and, for late notification and failure to delete, an administrative fine of 16,800,000 KRW (423,591,800,000 KRW in total) and criticised the exclusion of the chief privacy officer from the internal investigation. A separate decision on the same day imposed a further 201,106,000,000 KRW for collecting behavioural data on third-party websites and apps without consent.

What organisations can take from it

When employees leave, every key and credential they knew must be renewed immediately – otherwise a single signing key can open the entire customer account system.

Relevance to training and awareness

Offboarding: revoking access and keys

Authority / court
Personal Information Protection Commission (PIPC, 개인정보보호위원회)
Area of law
Data protection · Data breaches and data security
Legal basis
Personal Information Protection Act (개인정보 보호법) Art. 29, Art. 34(1), Art. 21(1), Art. 31(6), Art. 63(2); Sanktion nach Art. 64-2(1) Nr. 9
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Culpability
negligent
Repeat case
yes
Mitigating circumstances
Reduction of 30% because no benefit was derived and 50% for remediation, compensation, certification and proportionality; increases of 25% (duration of the infringement), 30% (at least two previous penalties) and 10% (obstruction of the investigation).
Liability of senior managers
The chief privacy officer (CPO) was excluded from the internal investigation and publication; the company was ordered to set up governance that secures the CPO’s independent work and access to information in incidents.
Published
11 Jun 2026

Original amount 423,591,800,000 KRW, converted at the ECB reference rate of 10 Jun 2026.

Checked against the official source on 4 Oct 2026 · Direct link

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10 Jun 2026 Health Service Executive (HSE)DPC: €300,000 fine against HSE after ransomware attack on hospital laboratory in Tullamore IrelandData breaches and data security €300,000

In November 2018 attackers encrypted patient data in the laboratory information system of Midlands Regional Hospital Tullamore. The DPC found that the HSE had infringed Art. 5(1)(f), 28, 30, 32(1) and 34 GDPR (including insufficient security, deficient processor contracts and record of processing, and incomplete notification of affected persons), issued a reprimand, imposed €300,000 for the security failings (Art. 5(1)(f) and 32(1)) and ordered it to introduce specified policies and procedures for secure processing.

What organisations can take from it

Laboratory and other specialist hospital systems also belong in security and supplier management; contracts with processors must contain the GDPR safeguards.

Relevance to training and awareness

Ransomware protection of clinical systems

Authority / court
Data Protection Commission (DPC)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 5(1)(f), 28, 30, 32(1), 34 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Healthcare

Checked against the official source on 2 Oct 2026 · Direct link

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9 Jun 2026 Deutsche Wohnen SELG Berlin I confirms GDPR infringement by Deutsche Wohnen through tenant archive without deletion function GermanyData breaches and data security Fine

In 2019, the Berlin Commissioner for Data Protection and Freedom of Information (BlnBDI) had imposed 14.5 million EUR on the housing group because tenant data such as salary statements, bank statements and social security data were held in an archive system with no means of deletion. Following the 2023 CJEU judgment on direct corporate liability, the Berlin Regional Court (Landgericht Berlin I) confirmed on 9 June 2026 infringements of data minimisation and storage limitation; the press release does not state the amount of the fine set by the court.

What organisations can take from it

Ensure that archive and filing systems can technically implement deletion periods from the outset – ‘privacy by design’ is subject to fines.

Authority / court
Landgericht Berlin I (Bußgeldbehörde: Berliner Beauftragte für Datenschutz und Informationsfreiheit)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 5, Art. 25 Abs. 1 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Construction and real estate
Liability of senior managers
According to the CJEU (C-807/21), a breach of duty by a person in a management position need not be proven for the corporate fine.
Published
10 Jun 2026

Checked against the official source on 25 Sep 2026 · Direct link

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5 Jun 2026 Εταιρεία Προμήθειας Αερίου Θεσσαλονίκης Θεσσαλίας Α.Ε. („ZeniΘ“) und Τράπεζα Πειραιώς Α.Ε. (Piraeus Bank)Greece: 110,000 EUR against energy supplier ZENITH and Piraeus Bank (right of access) GreeceData subject rights and transparency €110,000

Due to errors by a processor of the energy supplier, incorrect details of a direct debit mandate were recorded, so that three bills instead of one were debited from the customer's account; call recordings and the mandate form had not been retained. ZENITH responded inadequately to the access request and did not correct the data (100,000 EUR), while Piraeus Bank infringed the right of access (10,000 EUR and a reprimand); Decision No. 8/2026 of the Hellenic Data Protection Authority.

What organisations can take from it

Answer access requests in full and retain records of mandates – this also applies to data recorded by a service provider.

Authority / court
Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (Hellenic DPA)
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 5 Abs. 1 lit. d, Art. 12 Abs. 3, Art. 15, Art. 28 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Energy and utilities

Checked against the official source on 25 Sep 2026 · Direct link

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5 Jun 2026 Illuminate Education Inc.FTC: final order against education software provider Illuminate after data leak affecting 10.1 million students USAData breaches and data security Order

According to the complaint by the US Federal Trade Commission (FTC), Illuminate promised schools data security but did not adequately protect its cloud databases, even though a service provider had pointed out vulnerabilities almost two years earlier; a hacker accessed data on 10.1 million students, including health information. The order requires an information security programme, data minimisation and a public deletion schedule, and prohibits misrepresentations about security and notification deadlines.

What organisations can take from it

Do not leave known vulnerabilities unaddressed for years – security promises to customers are measured as binding commitments.

Authority / court
Federal Trade Commission (FTC)
Area of law
Data protection · Data breaches and data security
Legal basis
FTC Act (Verbot unlauterer und irreführender Praktiken)
Action
Order
Status of proceedings
final
Sector
Telecoms, IT and software
Culpability
negligent
Published
5 Jun 2026

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1 Jun 2026 Elkjøp Nordic AS, Elkjøp Norge ASElkjøp: NOK 20m fine over invalid consent in customer club NorwayMarketing and consent €1.85m

Datatilsynet (Norwegian Data Protection Authority) fined Elkjøp Nordic AS and Elkjøp Norge AS NOK 20,000,000. Following an on-site inspection in June 2022, the authority found that consent for the customer club was neither informed nor specific nor freely given, that club data had been reused without a legal basis for the 'kundematch' (customer match) tool, that the lawfulness of so-called offline conversions had not been assessed and documented, and that rectification requests had not been handled within the deadlines. The decision was adopted under the cooperation mechanism with the supervisory authorities of Sweden, Iceland, Finland and Denmark; more than six million club members across the Nordic countries were affected.

What organisations can take from it

Anyone who ties discounts to club membership must obtain separate, informed and freely given consent in advance for each marketing purpose and must not reuse club data for new purposes such as audience matching without assessment.

Relevance to training and awareness

Valid consent in customer clubs and loyalty programmes

Authority / court
Datatilsynet
Area of law
Data protection · Marketing and consent
Legal basis
Art. 6 Abs. 1 i. V. m. Art. 4 Nr. 11, Art. 6 Abs. 4, Art. 5 Abs. 2 i. V. m. Art. 5 Abs. 1 lit. a, Art. 12 Abs. 3 DSGVO; Art. 58 Abs. 2 lit. i DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Culpability
intentional
Mitigating circumstances
Improvements made after the inspection, Datatilsynet's long case-handling time and the lack of evidence that sensitive data were processed; the amount is well below the starting point in the EDPB guidelines (0.4–0.8% of group turnover).
Published
4 Jun 2026

Original amount 20,000,000 NOK, converted at the ECB reference rate of 1 Jun 2026.

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28 May 2026 Thermotech Wall and Loft Surveys LtdICO: £240,000 fine for Thermotech over marketing calls to TPS numbers United KingdomMarketing and consent €276,928

The ICO fined Thermotech Wall and Loft Surveys Ltd £240,000 and issued an enforcement notice. After executing a search warrant in April 2025, the regulator found that between October 2024 and March 2025 the company had instigated 575,062 unsolicited marketing calls to numbers that had been on the TPS register for more than 28 days. There were 132 complaints. The legal basis is regulations 21 and 24 of PECR.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Marketing and consent
Legal basis
Regulations 21 und 24 PECR; section 55A DPA 1998
Action
Fine
Status of proceedings
unknown
Sector
Construction and real estate

Original amount 240,000 GBP, converted at the ECB reference rate of 28 May 2026.

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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26 May 2026 IQVIA Operations FranceCNIL: €5m fine for IQVIA Operations France over health data warehouses FranceData subject rights and transparency €5m

The CNIL (French data protection authority) fined IQVIA Operations France EUR 5,000,000 because, for two health data warehouses authorised by the CNIL (fed with data from around 14,000 pharmacies and several thousand medical practices), the company did not comply with the conditions of the authorisations, including log analysis, multi-factor authentication, patient information and the right to object. In addition, pharmacy customers were not informed of the transfer of their data, in-house studies were carried out without the required authorisation and the pharmacy software transmitted data even after a refusal (Art. 25 GDPR). The CNIL classified the data as pseudonymised rather than anonymous and ordered remedial action within six months, subject to a penalty payment of EUR 10,000 per day.

What organisations can take from it

Anyone working with authorised health data must implement the conditions of the authorisation technically as well and actively monitor how partners inform the individuals concerned.

Relevance to training and awareness

Conditions for processing health data

Authority / court
Commission nationale de l'informatique et des libertés (CNIL), formation restreinte
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 66 Loi n° 78-17 du 6 janvier 1978 (Loi Informatique et Libertés); Art. 14 und 25 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Healthcare
Culpability
negligent
Mitigating circumstances
The security shortcomings were remedied after the inspections.
Published
28 May 2026

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26 May 2026 Mediaworks Hungary Zrt.Mediaworks Hungary: 50 million HUF for links to leaked map of party supporters HungaryData protection €140,706

On 7 November 2025, the publisher's news portals Origo and Magyar Nemzet linked to a map, created by unknown persons, containing the names, addresses, telephone numbers, email addresses, geo-coordinates and political preferences of Tisza sympathisers; Ripost showed an image with the name of the map. The Hungarian data protection authority (Nemzeti Adatvédelmi és Információszabadság Hatóság, NAIH) found intentional infringements of Art. 6 and 9 GDPR, prohibited further dissemination and imposed 50 million HUF.

What organisations can take from it

Linking to leaked data is itself a separate processing operation – editorial teams need a data protection review before publication.

Relevance to training and awareness

Handling leaked personal data in newsrooms

Authority / court
Nemzeti Adatvédelmi és Információszabadság Hatóság (NAIH)
Area of law
Data protection
Legal basis
DSGVO Art. 6 Abs. 1, Art. 9 Abs. 1, Art. 58 Abs. 2 lit. b und f
Action
Fine
Status of proceedings
final
Sector
Media and online platforms
Culpability
intentional
Published
26 May 2026

Original amount 50,000,000 HUF, converted at the ECB reference rate of 26 May 2026.

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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22 May 2026 Central Johannesburg TVET College (CJC)Central Johannesburg TVET College: order after staff vetting reports were mis-sent South AfricaEmployee data Order

In September 2022 the public TVET college mistakenly emailed reports verifying the qualifications and criminal records of three employees to other staff, informed neither the regulator nor those affected, and had not registered an information officer. Departing from the view of its Enforcement Committee, the regulator also treated this as impermissible further processing and found breaches of accountability, purpose limitation, security safeguards and the notification duty; on 22 May 2026 it ordered, among other things, registration, notification of the breach, a written apology, a compliance framework and POPIA training for all staff.

What organisations can take from it

Sensitive personnel records should be filed separately – and even an internal misdirected email is a notifiable security compromise.

Relevance to training and awareness

Misdirected emails and handling of personnel records

Missing or inadequate training played a role in the decision.

Authority / court
Information Regulator (South Africa)
Area of law
Data protection · Employee data
Legal basis
Sections 8, 15(1), 19(1) und 22(1) Protection of Personal Information Act 4 of 2013 (POPIA); Enforcement Notice nach Section 95 POPIA
Action
Order
Status of proceedings
unknown
Sector
Public sector
Mitigating circumstances
The college recalled the email two days later, informed staff of the error and took action against those responsible; according to the regulator, this did not relieve it of the duty to notify.
Published
2 Jun 2026

Checked against the official source on 4 Oct 2026 · Direct link

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20 May 2026 Marketing-Unternehmen, UK (anonymisiert)ICO: £300,000 fine for a marketing firm over spam and fake bailiff texts United KingdomMarketing and consent €346,600

The ICO fined a UK marketing company £300,000 and issued an enforcement notice. The ICO found that the company had sent more than 5.5 million unsolicited marketing text messages, including messages styled as if they came from bailiffs. The 7726 spam reporting service received over 60,000 complaints. The ICO relied on regulations 22 and 23 of PECR (electronic marketing without consent and concealed sender identity).

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Marketing and consent
Legal basis
Regulations 22 und 23 PECR; section 55A DPA 1998
Action
Fine
Status of proceedings
unknown
Sector
Other

Original amount 300,000 GBP, converted at the ECB reference rate of 20 May 2026.

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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14 May 2026 Wind Tre S.p.A.Garante: 1.7 million EUR against Wind Tre after data exfiltration via deceived shop staff ItalyData breaches and data security €1.72m

Attackers posed as technical support, induced staff at points of sale to grant system access and obtained data on more than 365,000 customers, including payment data for 41,359 of them. The Italian data protection authority (Garante per la protezione dei dati personali) criticised deficient management of access credentials and digital certificates as well as inadequate security assessments, and imposed 1,715,600 EUR.

What organisations can take from it

Staff in branches and partner shops must verify alleged support calls before granting access.

Relevance to training and awareness

Social engineering / fake IT support

Authority / court
Garante per la protezione dei dati personali
Area of law
Data protection · Data breaches and data security
Legal basis
DSGVO (Integrität und Vertraulichkeit, Art. 32)
Action
Fine
Status of proceedings
unknown
Sector
Telecoms, IT and software
Published
16 Jul 2026

Checked against the official source on 25 Sep 2026 · Direct link

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12 May 2026 Société Wallonne des Eaux (SWDE)SWDE: 86,000 EUR for call recordings without sufficient transparency BelgiumData subject rights and transparency €86,000

The Walloon water utility recorded and listened in on customer calls for quality control and training purposes; the Litigation Chamber of the Autorité de protection des données (Belgian Data Protection Authority, APD/GBA) found infringements of transparency and fairness as well as in the engagement of a sub-processor. It imposed two fines totalling 86,000 EUR (85,000 + 1,000) after reducing the amounts in view of the situation of the public utility; an appeal against the decision has been lodged with the Market Court.

What organisations can take from it

Anyone recording customer calls must clearly communicate purpose, legal basis and the parties involved in advance and engage service providers under proper contracts.

Relevance to training and awareness

Recording of customer calls

Authority / court
Autorité de protection des données (APD/GBA) – Chambre Contentieuse
Area of law
Data protection · Data subject rights and transparency
Legal basis
DSGVO Art. 5 Abs. 1 lit. a, Art. 6 Abs. 1, Art. 12 Abs. 1, Art. 13, Art. 28 Abs. 3
Action
Fine
Status of proceedings
under appeal
Sector
Energy and utilities

Checked against the official source on 25 Sep 2026 · Direct link

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8 May 2026 Permanent TSB plcDPC: 277,500 EUR against Permanent TSB after account takeovers via call centre calls IrelandData breaches and data security €277,500

Fraudsters in possession of customer data posed as customers at the bank's ‘Open24’ call centre, had account details changed and obtained further information because security protocols were not followed; those affected had to close accounts, and some suffered losses. Ireland's Data Protection Commission (DPC) imposed 250,000 EUR for inadequate security and 27,500 EUR for late breach notification (decision served in the week before the press release).

What organisations can take from it

Call centre staff must adhere to identity checks without exception – callers with ‘matching’ data are not automatically authorised.

Relevance to training and awareness

Identity verification by telephone (vishing)

Authority / court
Data Protection Commission (DPC)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 5 Abs. 1 lit. f, Art. 32 Abs. 1, Art. 33 Abs. 1 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance
Published
8 May 2026

Checked against the official source on 25 Sep 2026 · Direct link

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7 May 2026 South Staffordshire Plc und South Staffordshire Water PlcICO: almost £1 million against water supplier South Staffordshire after cyber attack United KingdomData breaches and data security €1.12m

In 2020, malware entered the water supplier's network via a phishing e-mail and remained undetected for around 20 months; in 2022, attackers obtained administrator rights and stole data on 633,887 people, which ended up on the dark web. The UK Information Commissioner's Office (ICO) criticised, among other things, monitoring of only 5% of the IT environment, outdated software such as Windows Server 2003 and a lack of vulnerability and patch management.

What organisations can take from it

Utilities in critical infrastructure must also monitor their entire IT estate and replace legacy systems – an attack must not only come to light through performance problems.

Relevance to training and awareness

Recognising phishing

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Data breaches and data security
Legal basis
UK GDPR Art. 5 Abs. 1 lit. f, Art. 32 Abs. 1
Action
Fine
Status of proceedings
final
Sector
Energy and utilities
Culpability
negligent
Mitigating circumstances
40% reduction for early admission of liability; payment agreed without appeal.
Published
11 May 2026

Original amount 963,900 GBP, converted at the ECB reference rate of 7 May 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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7 May 2026 Canada Revenue Agency (CRA)Privacy Commissioner: Canada's tax authority CRA must strengthen protection against account takeovers CanadaData breaches and data security Other

Since 2020, the Canada Revenue Agency (CRA) has experienced more than 42,000 individual breaches in which unauthorised persons accessed tax accounts or changed data in order to redirect benefits. In a special report to Parliament, the Privacy Commissioner of Canada criticised, among other things, the delayed introduction of mandatory MFA and incomplete incident recording, and made nine recommendations, eight of which were accepted in full and one in part.

What organisations can take from it

Online accounts with payment functions need mandatory strong authentication and complete recording of incidents.

Authority / court
Office of the Privacy Commissioner of Canada (OPC)
Area of law
Data protection · Data breaches and data security
Legal basis
Privacy Act (Kanada)
Action
Other
Status of proceedings
unknown
Sector
Public sector
Employees
10,000 or more
Published
7 May 2026

Checked against the official source on 25 Sep 2026 · Direct link

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4 May 2026 Malta: insurer reprimanded again and fined – marketing calls despite objection MaltaMarketing and consent €1,000

Although the Information and Data Protection Commissioner (IDPC) had already ruled in favour of a complainant, an insurance company (name redacted) again had him called for marketing purposes via a third-party company; his number remained on call lists. The IDPC criticised the lack of safeguards and inadequate contracts with processors, ordered remedial action within 20 days and imposed two fines totalling 1,000 EUR.

What organisations can take from it

An objection to marketing must also reach all call centres engaged – otherwise the next complaint follows.

Relevance to training and awareness

Passing marketing objections on to service providers (suppression lists)

Authority / court
Information and Data Protection Commissioner (IDPC)
Area of law
Data protection · Marketing and consent
Legal basis
Art. 5 Abs. 2, Art. 21 Abs. 2, Art. 24 Abs. 1, Art. 28 Abs. 3 i. V. m. Art. 58 Abs. 2 lit. b, d, i DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance
Repeat case
yes
Sources

Checked against the official source on 25 Sep 2026 · Direct link

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4 May 2026 Berliner Verkehrsbetriebe (BVG) AöRBlnBDI reprimands BVG: deletion at service provider not checked, data breach reported too late GermanyData processors Reprimand or warning

A processor of Berlin's public transport operator BVG, which had sent customer letters in early 2025, was hacked; around 180,000 customer records were affected, although they should long since have been deleted after the end of the contract. BVG had never checked the deletion, had not agreed any procedure for data breaches in the data processing agreement and reported the incident only after the 72-hour deadline had expired; the Berlin Commissioner for Data Protection and Freedom of Information (BlnBDI) issued a reprimand.

What organisations can take from it

Have service providers prove deletion after the end of the contract, and have an internal procedure that immediately turns indications of a breach into a 72-hour notification.

Relevance to training and awareness

Reporting process for data breaches and management of service providers

Authority / court
Berliner Beauftragte für Datenschutz und Informationsfreiheit (BlnBDI)
Area of law
Data protection · Data processors
Legal basis
Art. 5 Abs. 2 i. V. m. Abs. 1 lit. c, e, f, Art. 28 Abs. 3 S. 2 lit. f, Art. 32 Abs. 1, Art. 33 DSGVO
Action
Reprimand or warning
Status of proceedings
unknown
Sector
Transport, logistics and shipping
Mitigating circumstances
BVG has announced measures against similar incidents.
Published
4 May 2026
Sources

Checked against the official source on 25 Sep 2026 · Direct link

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23 Apr 2026 Yau Yat Chuen Garden City Club LimitedRansomware via remote maintenance access: enforcement notice against private club Hong KongData breaches and data security Order

In a ransomware attack on the membership management system of Yau Yat Chuen Garden City Club Limited, a private, non-profit recreational club, reported on 31 October 2025, data of 9,045 current and former members and supplementary card holders were affected, including identity card or passport numbers. The attacker exploited a known vulnerability in outdated remote access software of the external service provider and reached the server, which had been left logged in, without further authentication; antivirus software and firewall were outdated, and personal data had been kept longer than necessary. In its investigation report published on 23 April 2026 the PCPD (Privacy Commissioner for Personal Data, Hong Kong's data protection authority) found breaches of DPP 4(1) and DPP 2(2) and served an enforcement notice.

What organisations can take from it

Service providers' remote maintenance access belongs in an organisation's own security concept: current software, additional authentication and no servers left permanently logged in.

Relevance to training and awareness

Service providers' remote access, patch management and retention periods

Authority / court
Privacy Commissioner for Personal Data (PCPD), Hongkong
Area of law
Data protection · Data breaches and data security
Legal basis
Personal Data (Privacy) Ordinance, Data Protection Principles 4(1) und 2(2); Enforcement Notice
Action
Order
Status of proceedings
unknown
Sector
Other
Published
23 Apr 2026

Checked against the official source on 3 Oct 2026 · Direct link

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21 Apr 2026 Unternehmen (Anrufe zur Schadensregulierung), UK (anonymisiert)ICO: enforcement notice against a UK company over claims management calls without consent United KingdomMarketing and consent Order

The ICO issued an enforcement notice to a UK company. The ICO found that the company had instigated calls about claims management services without the consent of the people called. Under regulation 21A of PECR such calls are only permitted with prior consent; the ICO also found a breach of regulation 24. The notice is an enforcement notice and does not impose a fine.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Marketing and consent
Legal basis
Regulations 21A und 24 PECR; section 40 DPA 1998
Action
Order
Status of proceedings
unknown
Sector
Financial services and insurance

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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17 Apr 2026 Cream della Cream Switzerland GmbH und Philipp Plein International AGFDPIC ruling: Philipp Plein and Cream della Cream ignored objections to advertising SwitzerlandMarketing and consent Order

Both companies continued to use e-mail addresses and telephone numbers from online purchases for advertising, although data subjects had objected – in some cases after deletion had been confirmed. The Swiss Federal Data Protection and Information Commissioner (Eidgenössischer Datenschutz- und Öffentlichkeitsbeauftragter, EDÖB) ordered the processing for advertising to cease and the data to be deleted on request.

What organisations can take from it

An objection to advertising must take effect across all systems – a confirmed deletion followed by further advertising violates the principle of good faith.

Relevance to training and awareness

Handling objections to advertising and deletion requests

Authority / court
Eidgenössischer Datenschutz- und Öffentlichkeitsbeauftragter (EDÖB)
Area of law
Data protection · Marketing and consent
Legal basis
DSG Art. 6, Art. 30 Abs. 2 lit. b, Art. 31
Action
Order
Status of proceedings
final
Sector
Retail and e-commerce
Published
26 Jun 2026

Checked against the official source on 25 Sep 2026 · Direct link

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16 Apr 2026 Fullgevity OÜ (vormals Zahnarztpraxis unter Inhabernamen, anonymisiert)Fullgevity (dental clinic) must reorganise data processing in Invisalign treatment EstoniaData processors Order

The starting point was a complaint about incomplete disclosure of patient data; the clinic left several requests from the supervisory authority unanswered. The Andmekaitse Inspektsioon (Estonian Data Protection Inspectorate, AKI) ordered it to revise its contracts with Align Technology (Invisalign) with regard to the GDPR roles (Art. 26/28 GDPR), to adapt the consent form and the privacy notices in accordance with Art. 7, 9, 13 and 14 GDPR and to publish them in Estonian; non-compliance is subject to a penalty payment of 1,000 EUR per item.

What organisations can take from it

Anyone passing patient data on to manufacturers or platforms must clarify roles, contracts and consents properly in advance – and respond to supervisory requests on time.

Relevance to training and awareness

Consent and transparency for health data; cooperation with the supervisory authority

Authority / court
Andmekaitse Inspektsioon (AKI)
Area of law
Data protection · Data processors
Legal basis
§ 56 Abs. 1 IKS; Art. 58 Abs. 2 lit. d DSGVO i. V. m. Art. 5 Abs. 1 lit. a, 7, 9, 13, 14, 26, 28 DSGVO
Action
Order
Status of proceedings
unknown
Sector
Healthcare

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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15 Apr 2026 Öffentliches Kommunalunternehmen (in der Mitteilung nicht namentlich genannt)Municipal company: 6,000 EUR for permanent GPS tracking of company vehicles SloveniaEmployee data €6,000

A provider of public utility services used GPS transmitters in company vehicles to record employees’ location data permanently and without cause, without defining a purpose, carrying out a balancing of interests or providing sufficient information. The Informacijski pooblaščenec (Information Commissioner of the Republic of Slovenia, IP) imposed 6,000 EUR on the company.

What organisations can take from it

GPS data are not suitable for performance monitoring – consider less intrusive means before introduction and inform employees in advance.

Relevance to training and awareness

GPS tracking and employee data protection

Authority / court
Informacijski pooblaščenec Republike Slovenije (IP)
Area of law
Data protection · Employee data
Legal basis
Art. 5 und Art. 6 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Energy and utilities
Liability of senior managers
Measures against individuals are not reported here.
Published
15 Apr 2026

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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14 Apr 2026 Gyldendal A/SGyldendal: fine for storing data of 685,000 former book club members for years DenmarkData protection Fine

The publisher kept data of around 685,000 former book club members in a ‘passive database’, in around 395,000 cases more than ten years after they had left, without any deletion rules. The Danish Data Protection Agency (Datatilsynet) had recommended a fine of 1 million DKK in 2022; the case was closed on 14 April 2026 with a fine notice whose amount is not stated in the source.

What organisations can take from it

‘Passive’ legacy data also needs a deletion concept – storage without a purpose is a separate infringement.

Authority / court
Anklagemyndigheden (Bødeforelæg) auf Anzeige der Datatilsynet
Area of law
Data protection
Legal basis
DSGVO Art. 5 Abs. 1 lit. e, Art. 5 Abs. 2
Action
Fine
Status of proceedings
final
Sector
Media and online platforms
Mitigating circumstances
Cooperative conduct; only two employees had access to the passive database; deletion after the supervisory visit.

Checked against the official source on 25 Sep 2026 · Direct link

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9 Apr 2026 Arbeitgeber (in der Mitteilung nicht namentlich genannt)Slovenia: 71,474 EUR for covert monitoring of employees using spyware SloveniaEmployee data €71,474

An employer installed the software Spyrix Employee Monitoring on the work computers of individual employees, which for months recorded screen content, audio and even private e-mails and conversations without informing the employees. The supervisory authority, the Informacijski pooblaščenec (Information Commissioner of the Republic of Slovenia, IP), imposed 71,474 EUR on the company.

What organisations can take from it

Covert employee monitoring by software is practically never permissible – IT and managers must know this before tools are installed.

Relevance to training and awareness

Permissible monitoring of employees and IT use

Authority / court
Informacijski pooblaščenec Republike Slovenije (IP)
Area of law
Data protection · Employee data
Legal basis
Art. 5 und Art. 6 Abs. 1 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Other
Culpability
intentional
Liability of senior managers
Measures against individuals are not reported here.
Published
9 Apr 2026

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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1 Apr 2026 MLU B.V. (Rechtsnachfolgerin der Ridetech International B.V., Anbieterin der Yango-App)Yango taxi app: 100 million EUR for transferring data to Russia NetherlandsInternational data transfers €100m

Amsterdam-based Ridetech offered the ride-hailing app Yango in Finland and Norway and transferred data of drivers and customers to the group companies Yandex.Taxi LLC and Yandex LLC in Russia without demonstrating appropriate safeguards. The Autoriteit Persoonsgegevens (Dutch Data Protection Authority, AP) imposed 100 million EUR on the legal successor and prohibited further transfers to Russia.

What organisations can take from it

Transfers to states without legal protection against access by authorities can hardly be safeguarded – group structures with such locations need data localisation in the EU.

Authority / court
Autoriteit Persoonsgegevens (AP)
Area of law
Data protection · International data transfers
Legal basis
Art. 44, Art. 46 iVm Art. 5 Abs. 1 lit. a und Abs. 2 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Transport, logistics and shipping

Checked against the official source on 25 Sep 2026 · Direct link

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1 Apr 2026 IRE Pty Ltd (InspectRealEstate, Plattform 2Apply)2Apply operator IRE: order over excessive and unfair collection of renters’ data AustraliaData subject rights and transparency Order

The Privacy Commissioner found that the rental application platform 2Apply collected more personal information than necessary from March 2020 to March 2025, such as gender, student status, citizenship, visa expiry and previous living arrangements, and did so unfairly through design techniques such as “confirmshaming”, biased framing and bundled consent. The determination requires IRE to stop this collection within 60 days, engage an independent reviewer and report to the OAIC within twelve months on implementing the recommendations.

What organisations can take from it

Online forms may only request necessary data and must not push users into disclosure through design tricks.

Relevance to training and awareness

Data minimisation and fair design of online forms (dark patterns)

Authority / court
Office of the Australian Information Commissioner (OAIC)
Area of law
Data protection · Data subject rights and transparency
Legal basis
APP 3.2 und APP 3.5 (Privacy Act 1988 (Cth)); Feststellungen nach s 52(1A)
Action
Order
Status of proceedings
unknown
Sector
Telecoms, IT and software
Mitigating circumstances
IRE adapted its collection practices during the investigation without admitting a breach.
Published
22 Apr 2026

Checked against the official source on 3 Oct 2026 · Direct link

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1 Apr 2026 The Management Corporation – Strata Title Plan No. 4869 (Riverfront Residences)MCST 4869: directions over lack of data protection instructions to managing agent SingaporeData processors Order

The management corporation of the Riverfront Residences condominium had not designated a data protection officer until March 2025, had no data protection policies of its own and had given its managing agent, which acted for it as a data intermediary, no instructions on handling personal data; in April 2025 an employee of the managing agent mistakenly sent the names, addresses and maintenance fee details of two owners to another owner. The Personal Data Protection Commission (PDPC, Singapore's data protection authority) found breaches of the Accountability Obligation and the Protection Obligation; by contrast, it found no breach in the circulation of a requisition for an extraordinary general meeting bearing the names and signatures of 303 owners, because strata management law prevailed. It directed the corporation to introduce, within 90 days, policies and procedures for the processing of data by the managing agent and to communicate them to it; the managing agent itself had given a voluntary undertaking.

What organisations can take from it

Anyone who outsources management to a service provider remains responsible and needs their own data protection officer, their own policies and specific instructions to the provider.

Relevance to training and awareness

Check recipients before sending, protect sensitive attachments and give service providers clear instructions

Authority / court
Personal Data Protection Commission (PDPC)
Area of law
Data protection · Data processors
Legal basis
Sections 11(3) und 12(a) PDPA 2012 (Accountability Obligation); Section 24 i. V. m. Section 4(3) PDPA (Protection Obligation bei Einsatz eines Data Intermediary)
Action
Order
Status of proceedings
unknown
Sector
Construction and real estate
Published
7 May 2026

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30 Mar 2026 Energy Prices Direct LimitedICO: £160,000 fine for Energy Prices Direct over calls without TPS screening United KingdomMarketing and consent €184,325

The ICO fined Energy Prices Direct Limited, an energy switching broker, £160,000. The ICO found that the company had obtained contact details from public sources and list providers and did not screen them against the TPS/CTPS registers before making marketing calls. The legal basis is regulations 21 and 24 of PECR. Under the notice, timely payment reduces the amount by 20% to £128,000.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Marketing and consent
Legal basis
Regulations 21 und 24 PECR; section 55A DPA 1998
Action
Fine
Status of proceedings
unknown
Sector
Energy and utilities

Original amount 160,000 GBP, converted at the ECB reference rate of 30 Mar 2026.

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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25 Mar 2026 RENAULT COMMERCIAL ROUMANIE S.R.L.Cyber attack via service provider – Renault Commercial Roumanie pays 125,000 EUR RomaniaData processors €125,083

In an attack on an application operated by a processor, data of a very large number of persons (including personal identification numbers, driving licence and identity card numbers, vehicle identification numbers) were stolen and published. The Romanian data protection authority (ANSPDCP) criticised the lack of security measures and effectiveness testing as well as the selection of a service provider without sufficient guarantees and imposed 637,262.50 lei (125,000 EUR).

What organisations can take from it

Responsibility for customer data does not end with the service provider – check its security guarantees in advance and monitor them continuously.

Authority / court
Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)
Area of law
Data protection · Data processors
Legal basis
Art. 32 Abs. 1 lit. b und d, Abs. 2 i. V. m. Art. 28 Abs. 1 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Automotive
Published
25 Mar 2026

Original amount 637,262.5 RON, converted at the ECB reference rate of 25 Mar 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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24 Mar 2026 SIA "Fitsypro"Fitsypro fails to answer access request and DVI enquiries – 1,500 EUR LatviaData subject rights and transparency €1,500

A person complained that Fitsypro had not responded to their request for access, rectification and erasure of November 2023. Three requests for information from the Datu valsts inspekcija (Latvian Data State Inspectorate, DVI) between 2024 and 2026 went unanswered, and nobody attended the hearing. The DVI imposed 1,500 EUR and requested the information by 21 April 2026.

What organisations can take from it

Official mailboxes (eAdrese) and data protection e-mail addresses must be monitored – silence towards the supervisory authority costs money.

Relevance to training and awareness

Handling data subject requests and correspondence from authorities

Authority / court
Datu valsts inspekcija (DVI)
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 58 Abs. 1 lit. e, Art. 83 Abs. 5 lit. e DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Other
Culpability
intentional

Checked against the official source on 25 Sep 2026 · Direct link

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23 Mar 2026 Region SyddanmarkRegion Syddanmark: GDPR fine over exposed research database halved on appeal DenmarkData breaches and data security €66,919

In December 2024 the Kolding City Court fined the Region Syddanmark (Region of Southern Denmark) 1,000,000 DKK for two breaches of the duty to ensure appropriate data security. On 23 March 2026 the Vestre Landsret (Western High Court) upheld only the first charge – in a research and clinical database, logged-in users could access PDF documents of more than 23,000 registered persons, including health data of minors in psychiatric care, by changing the URL – and reduced the fine to 500,000 DKK; it acquitted the region of the charge concerning patient data in a presentation on its website.

What organisations can take from it

Access rights must be checked server-side for every document; an editable URL is not access control.

Relevance to training and awareness

Access control in web applications (manipulable URLs)

Authority / court
Retten i Kolding; Vestre Landsret (auf Anzeige der Datatilsynet)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 32 Abs. 1, Art. 83 Abs. 4 lit. a und Abs. 9 DSGVO; databeskyttelseslovens § 41 stk. 1 nr. 1, stk. 3 og 6
Action
Fine
Status of proceedings
reduced
Sector
Public sector
Culpability
negligent
Repeat case
yes

Original amount 500,000 DKK, converted at the ECB reference rate of 23 Mar 2026.

Checked against the official source on 28 Sep 2026 · Direct link

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20 Mar 2026 Gesundheitsdienstleister (in der Entscheidung anonymisiert)Hungarian GP practice: 500,000 HUF for 47 EESZT queries without legal basis HungaryData subject rights and transparency €1,274

A general practitioner who had no longer been treating the complainant since January 2023 accessed his health data (findings, prescriptions) on the national e-health platform EESZT a total of 47 times via his practice software until August 2024 and did not respond to an access request. The Hungarian data protection authority (Nemzeti Adatvédelmi és Információszabadság Hatóság, NAIH) found infringements of Art. 5(2), 6(1), 9(2), 12(2) and 15(1) GDPR, ordered compliance with the access request and imposed 500,000 HUF.

What organisations can take from it

Every access to electronic health records is logged and must be linked to treatment – even if it is triggered by practice staff.

Relevance to training and awareness

Access to health data and access requests

Authority / court
Nemzeti Adatvédelmi és Információszabadság Hatóság (NAIH)
Area of law
Data protection · Data subject rights and transparency
Legal basis
DSGVO Art. 5 Abs. 2, 6 Abs. 1, 9 Abs. 2, 12 Abs. 2, 15 Abs. 1
Action
Fine
Status of proceedings
final
Sector
Healthcare
Published
20 Mar 2026

Original amount 500,000 HUF, converted at the ECB reference rate of 20 Mar 2026.

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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20 Mar 2026 Singtel Optus Pty LtdOptus: unlisted numbers of 41,278 customers published in the phone directory AustraliaData breaches and data security Order

Singtel Optus asked customers who ported their number to Optus whether they wanted to appear in the phone directory, but between October 2015 and September 2019 it did not act on requests for an unlisted number, so that 41,278 affected customers remained published in the White Pages. The Privacy Commissioner found a breach of APP 11.1 because Optus did not remove a risk of errors it had been aware of throughout the period with reasonable steps such as regular system reconciliations, and declared that the company must not repeat this conduct. The regulator intends to decide on compensation separately in a representative complaint concerning the same conduct.

What organisations can take from it

Known sources of error in legacy systems and in disclosures to third parties must be eliminated through regular reconciliations rather than tolerated for years.

Relevance to training and awareness

Reliably implementing customers' privacy choices across systems and service providers

Authority / court
Office of the Australian Information Commissioner (OAIC)
Area of law
Data protection · Data breaches and data security
Legal basis
Privacy Act 1988 (Cth) s 13(1), APP 11.1; Erklärung nach s 52(1A)(a)
Action
Order
Status of proceedings
unknown
Sector
Telecoms, IT and software
Published
11 Jun 2026

Checked against the official source on 3 Oct 2026 · Direct link

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18 Mar 2026 Nova Scotia PowerNova Scotia Power: commitments to the Privacy Commissioner after ransomware attack CanadaData breaches and data security Other

Following a cyber attack in spring 2025 in which data of about 375,000 current and 540,000 former customers was exfiltrated, including bank account, driver's licence and social insurance numbers, Nova Scotia Power signed a compliance letter to the Privacy Commissioner of Canada. The company commits to delete customers' social insurance numbers and, by 31 October 2026, to submit an independent security assessment – including employee training and notification processes – and to report on implementing its recommendations; only then will the investigation be discontinued. According to the letter, the starting point was an employee clicking a link in a pop-up on a compromised website, which installed malware.

What organisations can take from it

A single click on a fake pop-up can expose hundreds of thousands of customer records – training, limited admin rights and prompt notification belong together.

Relevance to training and awareness

Fake update pop-ups and malware

Missing or inadequate training played a role in the decision.

Authority / court
Office of the Privacy Commissioner of Canada (OPC)
Area of law
Data protection · Data breaches and data security
Legal basis
Personal Information Protection and Electronic Documents Act (PIPEDA); Einstellung nach Paragraph 12.2(1)(c) bei Erfüllung der Zusagen
Action
Other
Status of proceedings
unknown
Sector
Energy and utilities
Published
25 Mar 2026

Checked against the official source on 3 Oct 2026 · Direct link

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12 Mar 2026 Direktmarketing-Unternehmen, UK (anonymisiert)ICO: £130,000 fine for a direct marketing firm over calls to TPS numbers United KingdomMarketing and consent €150,737

In March 2026 the ICO fined a small UK direct marketing company £130,000 and also served an enforcement notice. According to the ICO, over almost eleven months in 2024 the company had staff make more than 230,000 marketing calls to lines that had been on the UK's opt-out register for sales calls (Telephone Preference Service, TPS) for over 28 days, prompting 12 complaints. The ICO treated this as a breach of regulation 21 of PECR.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Marketing and consent
Legal basis
Regulations 21 und 24 PECR; section 55A DPA 1998
Action
Fine
Status of proceedings
unknown
Sector
Other

Original amount 130,000 GBP, converted at the ECB reference rate of 12 Mar 2026.

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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12 Mar 2026 Amazon Europe Core S.à r.l.Luxembourg: Cour administrative annuls 746 million EUR fine against Amazon but confirms infringements LuxembourgMarketing and consent overturned

In 2021, the Luxembourg data protection authority (CNPD) had imposed 746 million EUR and an order to bring processing into compliance on account of behavioural online advertising; the Administrative Tribunal (Tribunal administratif) confirmed this on 18 March 2025. On 12 March 2026, the Administrative Court (Cour administrative) confirmed that legitimate interest was not a sound legal basis and that the information was insufficient, but annulled the fine on the basis of more recent CJEU case law on the requirement of culpability; the CNPD is re-examining the sanction.

What organisations can take from it

Personalised advertising cannot be based on legitimate interest – and courts now scrutinise culpability closely when it comes to fines.

Authority / court
Cour administrative (Luxemburg); Verfahren der CNPD
Area of law
Data protection · Marketing and consent
Legal basis
Art. 6 Abs. 1 lit. f, Art. 12 ff. DSGVO
Action
Order
Status of proceedings
overturned
Sector
Retail and e-commerce
Employees
10,000 or more
Mitigating circumstances
Amazon had implemented the compliance order before the hearing.

Checked against the official source on 25 Sep 2026 · Direct link

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11 Mar 2026 Iberia Líneas Aéreas de España, S.A. OperadoraAEPD: €650,000 fine for Iberia after unauthorised access at service provider SpainData breaches and data security €650,000

In February 2023 there was external, unauthorised access to a system operated by a processor containing data on users and employees. As lead authority, the AEPD imposed 650,000 EUR for breaching Art. 5(1)(f) GDPR, dropped the charges under Art. 32 and 34 and ordered appropriate security measures within six months. The amount and the facts have not been confirmed against the primary source.

What organisations can take from it

Even where a service provider runs the system, the company remains responsible for the confidentiality of the data and must ensure adequate security.

Authority / court
Agencia Española de Protección de Datos (AEPD)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 5 Abs. 1 lit. f DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Transport, logistics and shipping

Checked against the official source on 7 Oct 2026 · Version 2 · Direct link

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10 Mar 2026 World Anti-Doping Agency (WADA)WADA: compliance agreement with Canada's Privacy Commissioner on athletes' data CanadaData protection Other

The Montreal-based World Anti-Doping Agency (WADA), a foundation under Swiss private law, entered into a compliance agreement under PIPEDA with the Privacy Commissioner of Canada, under which an investigation opened in November 2024 following a complaint is held in abeyance and will be discontinued once the agreement is fulfilled. WADA must ensure that anti-doping organisations use athletes' personal information in the ADAMS system only for anti-doping purposes from 1 January 2027, amend the World Anti-Doping Code and the ADAMS agreements accordingly, document a control mechanism and report quarterly. WADA disputes any contravention and the Commissioner's jurisdiction; if it fails to comply, the Commissioner may apply to the Federal Court for an order.

What organisations can take from it

Operators of data platforms used by partners must enforce, contractually and technically, that partners use the data only for the intended purpose.

Relevance to training and awareness

Purpose limitation on shared data platforms

Authority / court
Office of the Privacy Commissioner of Canada (OPC)
Area of law
Data protection
Legal basis
Personal Information Protection and Electronic Documents Act (PIPEDA), Sections 17.1 und 17.2 (Compliance Agreement)
Action
Other
Status of proceedings
unknown
Sector
Other
Published
17 Mar 2026

Checked against the official source on 3 Oct 2026 · Direct link

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9 Mar 2026 Werbendes Unternehmen aus dem Sektor Finanz- und Versicherungsprodukte (anonymisiert)BNetzA: €50,000 fine on financial products seller posing as an advice centre on the phone GermanyMarketing and consent €50,000

The Bundesnetzagentur (Federal Network Agency) fined a company marketing financial and insurance products 50,000 EUR for unlawful telephone advertising. The calls were particularly intrusive, callers falsely claimed to be an independent advice centre and presented sales calls as service calls; the company has appealed.

What organisations can take from it

Anyone marketing by phone must not disguise either their own identity or the promotional purpose of the call.

Relevance to training and awareness

Consent and proof of consent for telephone marketing

Authority / court
Bundesnetzagentur (BNetzA)
Area of law
Data protection · Marketing and consent
Legal basis
UWG – Verbot unerlaubter Telefonwerbung gegenüber Verbraucherinnen und Verbrauchern
Action
Fine
Status of proceedings
under appeal
Sector
Financial services and insurance

Checked against the official source on 2 Oct 2026 · Direct link

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5 Mar 2026 Loblaw Companies LimitedOPC: Loblaw must change retention of PC Optimum data after account deletion CanadaData subject rights and transparency Other

During a wave of boycotts in 2024, Loblaw did not process deletion requests in time and retained purchase and usage data from the loyalty programme (more than 17 million members) even after accounts were closed, without demonstrating effective anonymisation. Loblaw undertook to the Office of the Privacy Commissioner of Canada (OPC) to have the anonymisation independently reviewed and to carry out annual deletions.

What organisations can take from it

Companies that continue to use data as anonymous after account deletion must be able to demonstrate the re-identification risk – IP addresses are often enough to link data to a person.

Authority / court
Office of the Privacy Commissioner of Canada (OPC)
Area of law
Data protection · Data subject rights and transparency
Legal basis
PIPEDA
Action
Other
Status of proceedings
unknown
Sector
Retail and e-commerce
Employees
10,000 or more
Published
5 Mar 2026

Checked against the official source on 25 Sep 2026 · Direct link

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2 Mar 2026 Nordic Cleaning ApSNordic Cleaning: fine for leaving access request unanswered despite an order DenmarkData subject rights and transparency €8,031

Despite repeated follow-ups by the trade union, the cleaning company did not respond to a union member’s access request and also failed to comply with the order of the Danish Data Protection Agency (Datatilsynet) to decide on the request. Datatilsynet reported the company; the case was closed on 2 March 2026 with a fine notice of 60,000 DKK.

What organisations can take from it

Access requests and orders from authorities need a fixed intake channel and a responsible person – ignoring them leads straight to a criminal complaint.

Relevance to training and awareness

Handling access requests (Art. 15 GDPR)

Authority / court
Anklagemyndigheden (Bødeforelæg) auf Anzeige der Datatilsynet
Area of law
Data protection · Data subject rights and transparency
Legal basis
DSGVO Art. 15; Nichtbefolgung einer Anordnung der Datatilsynet; databeskyttelsesloven
Action
Fine
Status of proceedings
final
Sector
Other

Original amount 60,000 DKK, converted at the ECB reference rate of 2 Mar 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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2 Mar 2026 Suomen Numerokeskus OySuomen Numerokeskus: 5,000 EUR – call recordings only played by phone instead of provided as a copy FinlandData subject rights and transparency €5,000

Following six complaints, the Tietosuojavaltuutetun toimisto (Office of the Data Protection Ombudsman) found that the company did not provide a copy to customers who requested recordings of their sales calls in order to dispute invoices, offering only to let them listen via customer service, and in some cases deleted recordings. In addition to a reprimand, a fine of 5,000 EUR was imposed.

What organisations can take from it

Access means a copy: anyone who records calls must be able to provide the recording to data subjects in a suitable form.

Relevance to training and awareness

Right of access to call recordings

Authority / court
Tietosuojavaltuutetun toimisto – seuraamuskollegio (Datenschutzbeauftragter, Sanktionsgremium)
Area of law
Data protection · Data subject rights and transparency
Legal basis
DSGVO Art. 15 Abs. 1 und 3
Action
Fine
Status of proceedings
unknown
Sector
Telecoms, IT and software
Published
25 Mar 2026

Checked against the official source on 25 Sep 2026 · Direct link

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24 Feb 2026 Amazon Italia Logistica S.r.l.Garante halts records on illness and strikes at Amazon Italia Logistica ItalyEmployee data Order

During an inspection at the Passo Corese logistics centre (around 1,800 employees), the Garante (Italian data protection authority) found that, after return-to-work interviews, information on illnesses, participation in strikes, trade union activities and family circumstances of employees – irrelevant to their professional aptitude – was recorded in free-text fields of a platform linked to time recording and accessible to many managers. With immediate effect it ordered the definitive restriction of processing of these entries – also at all other sites using the platform – and of four cameras at the entrances to toilets and break areas; the investigation was continuing.

What organisations can take from it

Notes from staff interviews may only contain job-relevant information – health, strike participation and private life do not belong in HR systems.

Relevance to training and awareness

Documenting staff interviews and sensitive employee data

Authority / court
Garante per la protezione dei dati personali
Area of law
Data protection · Employee data
Legal basis
Art. 5 Abs. 1 lit. a, c und e, Art. 6, 9 und 88 DSGVO; Art. 113 Codice privacy (D.Lgs. 196/2003); Maßnahme nach Art. 58 Abs. 2 lit. f DSGVO
Action
Order
Status of proceedings
unknown
Sector
Transport, logistics and shipping
Employees
10,000 or more
Published
24 Feb 2026

Checked against the official source on 28 Sep 2026 · Direct link

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23 Feb 2026 Reddit, Inc.ICO: £14.47 million fine for Reddit over processing children's data without age checks United KingdomData protection €16.6m

The ICO fined Reddit, Inc. £14,472,500. The regulator found that the platform did not use any robust age assurance and therefore had no lawful basis for processing the personal data of children under 13. The ICO also found that Reddit had not carried out a data protection impact assessment on the risks to children before January 2025. The ICO found infringements of Articles 5(1)(a), 6, 8 and 35 UK GDPR.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection
Legal basis
Art. 5(1)(a), 6, 8 und 35 UK GDPR; section 155 DPA 2018
Action
Fine
Status of proceedings
unknown
Sector
Media and online platforms

Original amount 14,472,500 GBP, converted at the ECB reference rate of 23 Feb 2026.

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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20 Feb 2026 SC Hayat Dent SRLDental clinic Hayat Dent obstructs investigation of data leak – 2,000 EUR RomaniaData protection €1,999

The clinic’s managing director himself reported that a former employee had copied contact details and patient records of all patients and poached them for a new clinic. In the subsequent investigation, the clinic did not fully answer the requests of the Romanian data protection authority (ANSPDCP) despite a reprimand and an order; the authority therefore imposed 10,190 lei (2,000 EUR). Date = publication of the press release; according to the authority, the investigation was concluded in February 2026.

What organisations can take from it

Offboarding processes must block data access immediately – and anyone reporting an incident must also support its investigation.

Relevance to training and awareness

Taking patient data when leaving; cooperation with the supervisory authority

Authority / court
Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)
Area of law
Data protection
Legal basis
Art. 58 Abs. 1, Art. 83 Abs. 5 lit. e DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Healthcare
Published
20 Feb 2026

Original amount 10,190 RON, converted at the ECB reference rate of 20 Feb 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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20 Feb 2026 The Commissioner of Police for the City of London (City of London Police)ICO: reprimand for City of London Police over late subject access responses United KingdomData subject rights and transparency Reprimand or warning

The ICO issued a reprimand to the City of London Police. The ICO found that between 1 April 2023 and 31 July 2025 the police force had failed to answer subject access requests within the statutory deadline. The ICO found this breached Article 12(3) UK GDPR and section 45(3) of the Data Protection Act 2018.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 12(3) UK GDPR; section 45(3) DPA 2018; Art. 58(2)(b) UK GDPR
Action
Reprimand or warning
Status of proceedings
unknown
Sector
Public sector

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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19 Feb 2026 Restaurant Partner Polska sp. z o.o. (Betreiberin der Plattform Glovo)Glovo Poland: 5.9 million PLN for copies of identity documents without legal basis PolandData subject rights and transparency €1.4m

Since 2019, the delivery platform had required scans or photos of its users’ identity cards and passports in cases of suspected fraud, relying on legitimate interests. The Prezes Urzędu Ochrony Danych Osobowych (President of Poland’s data protection authority, UODO) regarded this as processing without a legal basis and a breach of data minimisation, imposed 5,898,064 PLN and ordered the processing to stop and the data to be erased.

What organisations can take from it

Fraud prevention does not justify copies of identity documents – only those authorised by law may capture documents in full.

Relevance to training and awareness

Copying identity documents and data minimisation

Authority / court
Prezes Urzędu Ochrony Danych Osobowych (UODO)
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 5 Abs. 1 lit. a und c, Art. 5 Abs. 2, Art. 6 Abs. 1 DSGVO (DKN.5112.33.2022)
Action
Fine
Status of proceedings
final
Sector
Media and online platforms
Published
16 Mar 2026

Original amount 5,898,064 PLN, converted at the ECB reference rate of 19 Feb 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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19 Feb 2026 AZOP: 100,000 EUR against estate agent over ID copies and old files CroatiaData subject rights and transparency €100,000

An estate agency (name not published) kept 11,887 brokerage contracts from 2010 to 2019, together with 914 copies of identity cards, passports and bank cards, without a legal basis, although the managing director stated that no card copies were collected. The Croatian data protection authority (Agencija za zaštitu osobnih podataka, AZOP) also criticised irregular and inadequate data protection training for employees and imposed 100,000 EUR (date of publication; exact date of the decision not stated).

What organisations can take from it

Make copies of identity documents and cards only with a legal basis, destroy old files on time and train employees regularly.

Relevance to training and awareness

Data minimisation for ID copies, retention periods

Missing or inadequate training played a role in the decision.

Authority / court
Agencija za zaštitu osobnih podataka (AZOP)
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 5 Abs. 1 lit. c und e, Art. 6 Abs. 1, Art. 32 Abs. 4 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Construction and real estate
Culpability
negligent
Mitigating circumstances
No damage to data subjects was found.
Published
19 Feb 2026

Checked against the official source on 25 Sep 2026 · Direct link

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18 Feb 2026 Fraser Health Authority, Provincial Health Services Authority, Vancouver Coastal HealthBritish Columbia: 36 hospital staff accessed records of Lapu-Lapu Day victims without authorisation Canada, BCData breaches and data security Other

Following the tragedy at the Lapu-Lapu Day festival in 2025, 36 employees of three health authorities accessed patient data of 16 admitted persons without authorisation in 71 instances. Those affected were not informed without undue delay; the Information and Privacy Commissioner for British Columbia (OIPC BC) made nine recommendations, including automated access monitoring and deterrent disciplinary measures.

What organisations can take from it

Curiosity is no reason for access: monitor access to the records of high-profile cases in real time and sanction breaches noticeably.

Relevance to training and awareness

Unauthorised viewing of patient records (snooping)

Authority / court
Office of the Information and Privacy Commissioner for British Columbia (OIPC BC)
Area of law
Data protection · Data breaches and data security
Legal basis
Freedom of Information and Protection of Privacy Act (FIPPA) BC, s. 25.1
Action
Other
Status of proceedings
unknown
Sector
Healthcare
Culpability
intentional
Mitigating circumstances
Appropriate safeguards were in place; the authorities responded quickly and accepted all recommendations.
Published
18 Feb 2026

Checked against the official source on 25 Sep 2026 · Direct link

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11 Feb 2026 Disney DTC, LLC und ABC Enterprises, Inc. (The Walt Disney Company)California: $2.75 million against Disney over incomplete opt-outs for streaming USA, CACookies and tracking €2.31m

Disney implemented objections to the sale and sharing of data only for individual services or devices rather than across the whole account, continued to disclose data via embedded ad-tech providers and offered no opt-out in connected TV apps. It was the largest CCPA settlement at the time of the agreement with the Attorney General of California.

What organisations can take from it

An opt-out must take effect across all services, devices and integrated third-party providers of an account.

Authority / court
Attorney General of California (California Department of Justice)
Area of law
Data protection · Cookies and tracking
Legal basis
California Consumer Privacy Act (CCPA)
Action
Fine
Status of proceedings
final
Sector
Media and online platforms
Employees
10,000 or more
Published
11 Feb 2026

Original amount 2,750,000 USD, converted at the ECB reference rate of 11 Feb 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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5 Feb 2026 DPD Polska sp. z o.o.DPD Polska: PLN 11.46m in fines, including for missing data processing agreements PolandData processors €2.72m

The UODO (Urząd Ochrony Danych Osobowych, Polish data protection authority) fined the parcel carrier DPD Polska sp. z o.o. a total of PLN 11,461,030. PLN 6,251,471 relates to the company using external hauliers for shipments between its depots without a data processing agreement under Art. 28(3) GDPR, although they had access to the address labels during loading and unloading; PLN 5,209,559 relates to staff not being given effective authorisations to process data and the company's own data protection policy not being implemented (Art. 24, 29, 32 GDPR). The authority classed both infringements as intentional and treated earlier reprimands against the company as aggravating. The decision is not final.

What organisations can take from it

Even pure transport providers can be processors if they have access to personal data such as address labels – an Art. 28 GDPR contract is then mandatory.

Relevance to training and awareness

Recognising data processing by logistics and transport providers

Authority / court
Prezes Urzędu Ochrony Danych Osobowych (UODO)
Area of law
Data protection · Data processors
Legal basis
Art. 28 Abs. 3 i. V. m. Art. 5 Abs. 1 lit. a und Abs. 2 DSGVO; Art. 24 Abs. 1 und 2, Art. 29, Art. 32 Abs. 1 und 4 i. V. m. Art. 5 Abs. 1 lit. f und Abs. 2 DSGVO; Art. 83 Abs. 4 lit. a und Abs. 5 lit. a DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Transport, logistics and shipping
Culpability
intentional
Repeat case
yes
Mitigating circumstances
It was treated as mitigating that, after the proceedings were opened, DPD amended its contracts with the hauliers to include data processing terms and changed its procedure for granting authorisations.
Liability of senior managers
No personal liability was established.
Published
23 Feb 2026

Original amount 11,461,030 PLN, converted at the ECB reference rate of 5 Feb 2026.

Checked against the official source on 28 Sep 2026 · Direct link

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4 Feb 2026 MediaLab.AI, Inc.ICO: £247,590 fine for Imgur operator MediaLab over children's data without age checks United KingdomData protection €287,361

The ICO fined MediaLab.AI, Inc., which operated the Imgur platform in the UK until 30 September 2025, £247,590. The ICO found that Imgur admitted children under 13, stated to be under parental supervision, and relied on consent as its lawful basis, but it had no way of establishing users' ages and therefore of obtaining the required parental consent. The ICO therefore found there was no valid lawful basis and also found that no data protection impact assessment had been carried out (Articles 5(1)(a), 6, 8 and 35 UK GDPR).

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection
Legal basis
Art. 5(1)(a), 6, 8 und 35 UK GDPR; section 155(1)(a) DPA 2018
Action
Fine
Status of proceedings
unknown
Sector
Media and online platforms

Original amount 247,590 GBP, converted at the ECB reference rate of 4 Feb 2026.

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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3 Feb 2026 Gemeenten Delft, Ede, Eindhoven u. a. (10 Gemeinden)AP: €25,000 each for ten municipalities over analyses of Muslim communities NetherlandsData protection €250,000

Ten municipalities (Delft, Ede, Eindhoven, Gooise Meren, Haarlemmermeer, Hilversum, Huizen, Tilburg, Veenendaal and Zoetermeer) had received, stored and used analyses of the local Islamic community prepared by an external research firm (mostly so-called power-field analyses, in Haarlemmermeer a quick scan), which also contained information on the religion and other sensitive characteristics of individuals. On 3 February 2026 the AP (Autoriteit Persoonsgegevens, Dutch data protection authority) imposed 25,000 EUR on each board in separate decisions (250,000 EUR in total); for seven municipalities it also restricted further processing of the analyses to handling data subject rights and court proceedings.

What organisations can take from it

Anyone taking over externally prepared reports containing information on religion or belief is themselves processing special category data and needs their own exemption for doing so.

Relevance to training and awareness

Special category personal data in security analyses

Authority / court
Autoriteit Persoonsgegevens (AP)
Area of law
Data protection
Legal basis
Art. 5 Abs. 1 lit. a i. V. m. Art. 6 Abs. 1 und Art. 9 Abs. 1 DSGVO (AVG); Verarbeitungsbeschränkung nach Art. 58 Abs. 2 DSGVO (sieben Bescheide)
Action
Fine
Status of proceedings
unknown
Sector
Public sector
Published
5 Feb 2026

Checked against the official source on 2 Oct 2026 · Direct link

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3 Feb 2026 TMAC LtdICO: £100,000 fine for TMAC over marketing calls to TPS numbers United KingdomMarketing and consent €115,969

The ICO fined TMAC Ltd £100,000 and issued an enforcement notice. The ICO found that between 8 February and 24 September 2024 the company made 260,332 unsolicited marketing calls to numbers registered with the Telephone Preference Service (TPS). Recipients were also not given the caller details required by regulation 24 of PECR. The legal basis is regulations 21 and 24 of PECR.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Marketing and consent
Legal basis
Regulations 21(1)(b) und 24 PECR; section 55A DPA 1998
Action
Fine
Status of proceedings
unknown
Sector
Other

Original amount 100,000 GBP, converted at the ECB reference rate of 3 Feb 2026.

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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26 Jan 2026 Sportadmin i Skandinavien ABSportadmin: 6 million SEK after hacker attack on club management system holding children’s data SwedenData breaches and data security €564,626

The provider of management software and an app for sports clubs suffered a data exfiltration by an external attacker in January 2025. The Swedish Authority for Privacy Protection (IMY) found that no appropriate technical and organisational security measures were in place before and at the time of the incident, even though the data processed related predominantly to children and also included health information (allergies, disabilities), and imposed 6 million SEK; in setting the amount it took into account the 2024 group turnover of the Lime group (around 685.7 million SEK).

What organisations can take from it

Software providers that pool sensitive data from many customers must align their security level and attack surfaces with how sensitive the data is (children, health) – not only after an incident.

Authority / court
Integritetsskyddsmyndigheten (IMY)
Area of law
Data protection · Data breaches and data security
Legal basis
DSGVO Art. 32 Abs. 1
Action
Fine
Status of proceedings
unknown
Sector
Telecoms, IT and software
Mitigating circumstances
Prompt and comprehensive information of the clubs and data subjects after the incident; support for around 1,700 clubs in filing their notifications within 72 hours.
Published
26 Jan 2026

Original amount 6,000,000 SEK, converted at the ECB reference rate of 26 Jan 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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22 Jan 2026 France TravailCNIL: 5 million EUR against France Travail after social engineering attack FranceData breaches and data security €5m

In early 2024, attackers used social engineering to take over accounts of Cap Emploi advisers and accessed data on jobseekers from the last 20 years, including social security numbers. The French data protection authority (CNIL) criticised weak authentication, insufficient logging and overly broad access rights, and imposed 5 million EUR together with an order carrying a penalty payment of 5,000 EUR per day of delay.

What organisations can take from it

Accounts of external partners with extensive data access need strong authentication, narrow rights and anomaly detection – and their users need training against social engineering.

Relevance to training and awareness

Social engineering and account takeover

Authority / court
Commission nationale de l'informatique et des libertés (CNIL)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 32 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Public sector
Employees
10,000 or more
Published
29 Jan 2026

Checked against the official source on 25 Sep 2026 · Direct link

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19 Jan 2026 D*** GmbH (Digitalmarketing- und Recruitingagentur, anonymisiert)Recruitment agency: 25,500 EUR for secretly recorded calls with applicants AustriaData subject rights and transparency €25,500

The agency conducted telephone pre-screening interviews with applicants on behalf of client companies, recorded them without valid consent, stored them indefinitely and presented itself as the client company in doing so. The Austrian Data Protection Authority (Datenschutzbehörde, DSB) imposed 25,500 EUR (plus 2,550 EUR in costs) for lack of a legal basis and transparency; the company has lodged an appeal against the amount of the fine with the Federal Administrative Court (Bundesverwaltungsgericht).

What organisations can take from it

Call recordings in recruitment need a genuine legal basis and clear information about who is actually responsible.

Relevance to training and awareness

Recording of telephone calls and applicant data

Authority / court
Datenschutzbehörde
Area of law
Data protection · Data subject rights and transparency
Legal basis
DSGVO Art. 5 Abs. 1 lit. a, c und e, Art. 6 Abs. 1, Art. 12, 13
Action
Fine
Status of proceedings
under appeal
Sector
Other
Employees
Under 50
Mitigating circumstances
No relevant previous violations, cooperation in the proceedings; adjustment of the starting amount to the company's small size.

Checked against the official source on 25 Sep 2026 · Direct link

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19 Jan 2026 Continental Automotive Products SRLExcel list with sick notes circulated internally – Continental Automotive pays 15,000 EUR RomaniaEmployee data €14,997

An Excel file containing data from medical certificates of current and former employees was repeatedly circulated within the company; the company reported the incident itself. The Romanian data protection authority (ANSPDCP) imposed 25,455 lei (5,000 EUR) for breach of data minimisation and accountability and 50,911 lei (10,000 EUR) for insufficient security measures and ordered a monitoring and control procedure. Date = publication of the press release; according to the authority, the investigation was concluded in the previous month.

What organisations can take from it

Employees’ health data do not belong in freely forwarded Excel lists – HR departments need fixed access limits.

Relevance to training and awareness

Handling employees’ health data, e-mail distribution lists

Authority / court
Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)
Area of law
Data protection · Employee data
Legal basis
Art. 5 Abs. 1 lit. c und Abs. 2, Art. 32 Abs. 1 lit. b und Abs. 2 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Automotive
Published
19 Jan 2026

Original amount 76,366 RON, converted at the ECB reference rate of 19 Jan 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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16 Jan 2026 Timegrip ASTimegrip AS: NOK 250,000 for denying staff access to time records NorwayData subject rights and transparency €21,331

Datatilsynet (Norwegian Data Protection Authority) fined the time-recording system provider Timegrip AS NOK 250,000 because, after a retail chain went bankrupt, the company refused 80 former employees access to their clock-in data, which they needed to document their wage claims. The authority treated Timegrip as controller, since after the bankruptcy the company alone in fact decided on storage, use and access, and found a breach of the right of access under Art. 15(1) and (3) GDPR. A fine of NOK 750,000 had been notified; the authority took into account, among other things, the confused situation and its own long case-handling time.

What organisations can take from it

Processors should agree in their contracts how data will be released if the controller goes bankrupt – whoever in fact controls the data is liable as controller, including for access requests.

Relevance to training and awareness

Employees' right of access and the allocation of controller and processor roles

Authority / court
Datatilsynet
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 15 Abs. 1 und 3, Art. 58 Abs. 2 lit. i, Art. 83 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Telecoms, IT and software
Culpability
intentional
Mitigating circumstances
The confused situation after the customer's bankruptcy (given only limited weight) and Datatilsynet's long case-handling time; NOK 750,000 had been notified.
Published
20 Jan 2026

Original amount 250,000 NOK, converted at the ECB reference rate of 16 Jan 2026.

Checked against the official source on 28 Sep 2026 · Direct link

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15 Jan 2026 Allay Claims LtdICO: £120,000 fine for Allay Claims over marketing texts about PPI tax refunds United KingdomMarketing and consent €138,344

The ICO fined Allay Claims Ltd £120,000 and issued an enforcement notice. The ICO found that the company had sent a large volume of unsolicited text messages promoting services to reclaim tax on PPI refunds; the enforcement notice gives the period as 1 February 2023 to 13 February 2024. The ICO found a serious breach of regulation 22 of PECR (electronic marketing without consent).

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Marketing and consent
Legal basis
Regulation 22 PECR; section 55A DPA 1998
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance

Original amount 120,000 GBP, converted at the ECB reference rate of 15 Jan 2026.

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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13 Jan 2026 General Motors LLC, General Motors Holdings LLC und OnStar, LLCGeneral Motors/OnStar: FTC order after sale of location and driving data USAMarketing and consent Order

The FTC finalised its order against General Motors and OnStar. According to the authority, GM used a misleading enrolment process to sign customers up for the OnStar service and the Smart Driver feature, collected precise location and driving behaviour data from millions of vehicles and sold it to third parties, including consumer reporting agencies, without clear notice and affirmative consent. GM may not disclose this data to consumer reporting agencies for five years and, for the 20-year term of the order, must obtain affirmative consent before collecting, using or sharing connected vehicle data, allow access and deletion, and offer a way to disable location collection; the order does not provide for any payment. The authority allegedly made the findings set out here; this account is not based on a final judgment.

What organisations can take from it

Data from connected products may only be passed to third parties after clear notice and affirmative consent – a tick box in the enrolment process is no substitute.

Relevance to training and awareness

Consent for connected products; sharing of location and usage data

Authority / court
Federal Trade Commission (FTC)
Area of law
Data protection · Marketing and consent
Legal basis
Section 5(a) FTC Act, 15 U.S.C. § 45(a) (unlautere und irreführende Praktiken)
Action
Order
Status of proceedings
final
Sector
Automotive
Employees
10,000 or more
Published
14 Jan 2026

Checked against the official source on 3 Oct 2026 · Direct link

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8 Jan 2026 Free Mobile SAS und Free SASCNIL: 42 million EUR against Free Mobile and Free after data leak affecting 24 million contracts FranceData breaches and data security €42m

Following an attack in October 2024 in which data relating to around 24 million customer contracts, including IBANs, was exfiltrated, the French data protection authority (CNIL) imposed 27 million EUR on Free Mobile and 15 million EUR on Free (42 million EUR in total). The authority objected to VPN access without adequate authentication, deficient detection of suspicious access, incomplete notification of data subjects and, at Free Mobile, excessively long retention of old contracts; orders with deadlines were also issued.

What organisations can take from it

Put remote access such as VPN behind multi-factor authentication, and consistently delete legacy data from terminated contracts.

Authority / court
Commission nationale de l'informatique et des libertés (CNIL)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 5 Abs. 1 lit. e, Art. 32, Art. 34 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Telecoms, IT and software
Mitigating circumstances
During the proceedings, the companies introduced multi-factor authentication, a Security Operations Centre and improved logging.
Published
14 Jan 2026

Checked against the official source on 25 Sep 2026 · Direct link

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8 Jan 2026 People Central Pte. Ltd.People Central: 17,500 SGD after attack on HR cloud holding data on 95,000 employees SingaporeData processors €11,671

The provider of cloud-based HR software received an extortion email in April 2024; an attacker had deleted databases on its AWS servers and likely exfiltrated data, and data allegedly taken was offered for sale on the dark web – data on 95,000 employees of its clients (including identity number, salary, bank account and religion) and on 24,765 emergency contacts and children was put at risk. The Personal Data Protection Commission (PDPC, Singapore's data protection authority) found a breach of the Protection Obligation because, despite the HR data entrusted to it by clients, the provider had no web application firewall against existing SQL injection vulnerabilities, remote desktop access open to the internet without two-factor authentication, and vulnerability scans only every two years. It imposed 17,500 SGD, payable in twelve monthly instalments in view of the company's cash flow, and directed among other things a web application firewall, annual penetration tests, two-factor authentication and encryption of all personal data fields.

What organisations can take from it

Cloud providers processing sensitive HR data for clients must secure remote access and have their applications tested regularly for vulnerabilities.

Authority / court
Personal Data Protection Commission (PDPC)
Area of law
Data protection · Data processors
Legal basis
Section 24 PDPA 2012 (Protection Obligation); Section 48J PDPA (Financial Penalty)
Action
Fine
Status of proceedings
unknown
Sector
Telecoms, IT and software
Repeat case
no
Mitigating circumstances
Cooperation, admission under the Expedited Decision Procedure and first breach; payment in instalments in view of cash flow, while a waiver was refused.
Published
8 Jan 2026

Original amount 17,500 SGD, converted at the ECB reference rate of 8 Jan 2026.

Checked against the official source on 4 Oct 2026 · Direct link

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8 Jan 2026 Αρχηγείο Πυροσβεστικού Σώματος (Hauptquartier der griechischen Feuerwehr)Greece: 10,000 EUR against Fire Service Headquarters over health data in duty log GreeceEmployee data €10,000

In a daily orders book of a fire service unit that was accessible to staff, not only the transfer of a female officer to light duties was recorded, but also her illness, the treatment and the medication prescribed. The Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (Hellenic Data Protection Authority) found a breach of lawfulness and data minimisation and, by Decision 1/2026, imposed a fine of 10,000 EUR on the Fire Service Headquarters.

What organisations can take from it

Employees’ health information never belongs in generally accessible official records – the reason for an absence generally does not need to be disclosed.

Relevance to training and awareness

Confidential handling of employees’ health data

Authority / court
Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (Hellenic Data Protection Authority)
Area of law
Data protection · Employee data
Legal basis
Art. 5 Abs. 1 lit. a und c DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Public sector

Checked against the official source on 25 Sep 2026 · Direct link

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2 Jan 2026 Poczta Polska S.A.Poczta Polska: 978,128 PLN because the data protection officer was not independent PolandData protection €232,208

The function of data protection officer was performed by a manager who was at the same time responsible for security and protection of classified information and thus monitored their own activities; there was no conflict analysis. Poland’s data protection authority (UODO) imposed 978,128 PLN and referred to numerous previous reprimands and orders against the company.

What organisations can take from it

Data protection officers must not be responsible for the processes they monitor – check dual roles for conflicts of interest in advance.

Authority / court
Prezes Urzędu Ochrony Danych Osobowych (UODO)
Area of law
Data protection
Legal basis
Art. 38 Abs. 3 und 6 DSGVO (DKN.5131.4.2025)
Action
Fine
Status of proceedings
unknown
Sector
Transport, logistics and shipping
Employees
10,000 or more
Repeat case
yes
Mitigating circumstances
During the proceedings the function was made independent and placed directly under the management board.
Published
26 Jan 2026

Original amount 978,128 PLN, converted at the ECB reference rate of 2 Jan 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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31 Dec 2025 ONE WAY PRIVATE COMPANYGreece: 80,000 EUR against call centre One Way over marketing calls for gas supplier GreeceMarketing and consent €80,000

Following numerous complaints about marketing calls for the gas supplier ZENITH, the Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (Hellenic Data Protection Authority) found that the call centre engaged had insufficient security measures and called persons without valid consent. By Decision 44/2025, One Way received 40,000 EUR each as processor and as controller, together with an order to delete the data of persons without valid consent; ZENITH and two other service providers were also held liable (10,000, 10,000 and 5,000 EUR).

What organisations can take from it

Anyone outsourcing telemarketing must regularly carry out sample checks on call centres – and call centres are themselves liable for calls made without consent.

Relevance to training and awareness

Checking consent before telemarketing

Authority / court
Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (Hellenic Data Protection Authority)
Area of law
Data protection · Marketing and consent
Legal basis
Art. 5, 6, 7, 29, 32 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Other
Repeat case
yes

Checked against the official source on 25 Sep 2026 · Direct link

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30 Dec 2025 Einzelhandelskette mit Kundenprogramm (anonymisiert)CNIL: €3.5m fine for retail chain over sharing customer data with a social network FranceMarketing and consent €3.5m

The CNIL (French data protection authority) fined an unnamed retail chain EUR 3,500,000 (EUR 2,500,000 under Art. 6(1)(a), 13, 32 and 35 GDPR and EUR 1,000,000 under Art. 82 of the Loi Informatique et Libertés, the French Data Protection Act). Since 2018 the company had transferred e-mail addresses and telephone numbers of members of its loyalty programme to a social network without valid consent in order to show them targeted advertising there; more than 10.5 million people were affected. In addition, there was inadequate information, weak password rules with SHA-256 hashing, no data protection impact assessment, and cookies that were set before any choice and continued to be read after a refusal.

What organisations can take from it

Anyone transferring customer data to platforms for audience targeting needs a separate, clearly worded consent and a prior data protection impact assessment.

Relevance to training and awareness

Using customer data for advertising on social networks

Authority / court
Commission nationale de l'informatique et des libertés (CNIL), formation restreinte
Area of law
Data protection · Marketing and consent
Legal basis
Art. 6 Abs. 1 lit. a, 13, 32 und 35 DSGVO; Art. 82 Loi n° 78-17 du 6 janvier 1978 (Loi Informatique et Libertés)
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Culpability
negligent
Published
22 Jan 2026

Checked against the official source on 2 Oct 2026 · Direct link

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30 Dec 2025 Rickenbacher Data LLC (Datamasters)CPPA: $45,000 against data broker Datamasters over failure to register USA, CAMarketing and consent €38,275

Without registering as a data broker, the Texas reseller traded in the names and contact details of millions of people, sorted by illnesses such as Alzheimer's or addiction, by age, presumed ethnicity and political views. In addition to the fine, the California Privacy Protection Agency (CPPA) requires it to stop selling data on all Californians.

What organisations can take from it

Companies that buy or sell address lists for advertising must check registration obligations – health-related lists are particularly risky.

Authority / court
California Privacy Protection Agency (CPPA)
Area of law
Data protection · Marketing and consent
Legal basis
California Delete Act (Registrierungspflicht für Datenhändler)
Action
Fine
Status of proceedings
final
Sector
Other
Published
8 Jan 2026

Original amount 45,000 USD, converted at the ECB reference rate of 30 Dec 2025.

Checked against the official source on 25 Sep 2026 · Direct link

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29 Dec 2025 SESAMi (Singapore) Pte Ltd; Abecha Pte LtdSESAMi: 8,750 SGD after ransomware attack on network drive shared with its subsidiary SingaporeData processors €5,786

In August 2024 an attacker encrypted a network drive shared by SESAMi and its subsidiary Abecha holding payment data (including full credit card numbers and bank account details) of around 20,471 customers of the subsidiary's fuel fleet discount programme and of up to 18,837 individuals from registrations for SESAMi's B2B platform; exfiltration could not be established. The Personal Data Protection Commission (PDPC, Singapore's data protection authority) classified SESAMi, which ran the network for the subsidiary without a written contract, as a data intermediary in that respect and found a negligent breach of the Protection Obligation by SESAMi (including outdated firewall and VPN firmware, no patch management and unenforced password and MFA rules), and likewise by Abecha, which as controller had taken no steps to ensure adequate security at SESAMi. SESAMi received 8,750 SGD and directions, while Abecha, as the controller, received directions only, including setting out roles and data protection duties within the group in writing.

What organisations can take from it

Even within a group, processing data for another group company requires a written allocation of roles and duties, and the responsible company must actively demand adequate security from its service provider.

Authority / court
Personal Data Protection Commission (PDPC)
Area of law
Data protection · Data processors
Legal basis
Section 24(a) PDPA 2012 (Protection Obligation); Section 4(3) PDPA (Pflichten bei Einsatz eines Data Intermediary); Section 48J PDPA (Financial Penalty)
Action
Fine
Status of proceedings
unknown
Sector
Telecoms, IT and software
Culpability
negligent
Mitigating circumstances
Cooperation, prompt and effective remediation, admission under the Expedited Decision Procedure; for Abecha also lower culpability owing to its limited autonomy as a wholly owned subsidiary, one of the reasons for not imposing a fine on it.
Published
26 Feb 2026

Original amount 8,750 SGD, converted at the ECB reference rate of 29 Dec 2025.

Checked against the official source on 4 Oct 2026 · Direct link

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24 Dec 2025 ΗΡΩΝ Α.Ε. Ενεργειακών Υπηρεσιών (Heron), ICOMM Call Center I.K.E. und ein weiteres Callcenter (Einpersonengesellschaft, anonymisiert)Heron and call centres fined EUR 165,000 for calls despite opt-out list GreeceMarketing and consent €165,000

Following numerous complaints about marketing calls for Heron, the Archi Prostasias Dedomenon (Hellenic Data Protection Authority) found in Decision 43/2025 shortcomings in the controls over the call centres engaged and in security measures, with the result that subscribers on the opt-out register under Art. 11 of Law 3471/2006 were also called; in addition, some data had been collected unlawfully. It imposed a total of EUR 165,000: EUR 115,000 on Heron (Art. 32 GDPR) together with a warning and an order to introduce, within six months, an audit procedure for call-centre partners with checks at least once a year, EUR 35,000 on ICOMM (5,000 Art. 32, 10,000 Art. 29, 20,000 Art. 5(1)(a) GDPR) with an erasure order, and EUR 15,000 on a further call centre (Art. 32 GDPR).

What organisations can take from it

Outsourcing telemarketing requires regular, sample-based audits of partners – responsibility for opt-out lists stays with the principal.

Relevance to training and awareness

Telemarketing through service providers and screening against opt-out lists

Authority / court
Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (Hellenic Data Protection Authority)
Area of law
Data protection · Marketing and consent
Legal basis
Art. 5 Abs. 1 lit. a, Art. 29, Art. 32, Art. 58 Abs. 2 lit. d, f und i DSGVO; Art. 11 ν. 3471/2006; Art. 21 ν. 2472/1997 i. V. m. Art. 84 ν. 4624/2019
Action
Fine
Status of proceedings
unknown
Sector
Energy and utilities

Checked against the official source on 28 Sep 2026 · Direct link

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23 Dec 2025 Amazon France Logistique SASConseil d'État reduces CNIL fine against Amazon France Logistique to 15 million EUR FranceEmployee data €15m

In 2023, the French data protection authority (CNIL) had imposed 32 million EUR for the real-time monitoring of warehouse staff through scanner metrics. France's supreme administrative court (Conseil d'État) held that three metrics (‘Stow Machine Gun’, ‘Idle Time’, ‘Latency’) were covered by legitimate interest, but upheld the findings on the 31-day retention of all metrics, information deficiencies and security flaws in the video surveillance, and reduced the fine to 15 million EUR.

What organisations can take from it

Store employee performance metrics only for as long and in as much detail as their specific purpose requires.

Authority / court
Conseil d'État
Area of law
Data protection · Employee data
Legal basis
Art. 5 Abs. 1 lit. c, Art. 12, 13, 32 DSGVO
Action
Fine
Status of proceedings
reduced
Sector
Transport, logistics and shipping
Employees
10,000 or more

Checked against the official source on 25 Sep 2026 · Direct link

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23 Dec 2025 Disney Worldwide Services, Inc. und Disney Entertainment Operations LLCDisney: 10 million USD over mislabelled children's videos on YouTube USAMarketing and consent €8.48m

On a complaint filed by the U.S. Department of Justice on behalf of the FTC, the federal district court for the Central District of California entered an order against two Disney companies. Disney is alleged to have failed to label child-directed videos on YouTube as 'Made for Kids' because it designated audiences only at channel level; as a result, data from children under 13 could be collected via YouTube without notice to and consent from their parents and used for targeted advertising. Disney pays a civil penalty of 10,000,000 USD and must set up a programme for reviewing and designating the audience of its videos. The authority allegedly made the findings set out here; this account is not based on a final judgment.

What organisations can take from it

A company distributing content through third-party platforms remains responsible for their privacy settings – channel-level defaults must be checked for each piece of content.

Relevance to training and awareness

Children's privacy for content on third-party platforms; maintaining platform settings

Authority / court
Federal Trade Commission (FTC); Klage durch das U.S. Department of Justice, Anordnung des U.S. District Court for the Central District of California
Area of law
Data protection · Marketing and consent
Legal basis
COPPA Rule, 16 C.F.R. Part 312; Children's Online Privacy Protection Act, 15 U.S.C. §§ 6502(c), 6505(d); Verfahren nach 15 U.S.C. §§ 45(m)(1)(A), 53(b)
Action
Fine
Status of proceedings
final
Sector
Media and online platforms
Employees
10,000 or more
Published
31 Dec 2025

Original amount 10,000,000 USD, converted at the ECB reference rate of 23 Dec 2025.

Checked against the official source on 3 Oct 2026 · Direct link

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22 Dec 2025 Nexpublica FranceCNIL: 1.7 million EUR against processor Nexpublica over security flaws FranceData processors €1.7m

As a processor, Nexpublica developed and operated the case management software ‘Public CRM’ for the disability authority MDPH Nord. Following two data breaches in 2022, audits revealed critical vulnerabilities that had existed since 2021, such as outdated SHA-1 hashing; the French data protection authority (CNIL) imposed 1.7 million EUR directly on the service provider.

What organisations can take from it

Processors are themselves liable for the data security of their software; do not leave known vulnerabilities unaddressed until the next breach.

Authority / court
Commission nationale de l'informatique et des libertés (CNIL)
Area of law
Data protection · Data processors
Legal basis
Art. 32 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Telecoms, IT and software

Checked against the official source on 25 Sep 2026 · Direct link

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22 Dec 2025 Curenergía Comercializador de Último Recurso, S.A.U.AEPD: 500,000 EUR against energy supplier Curenergía after misdirected message in dual chat SpainData processors €500,000

An employee of the customer service provider was serving two customers in chat at the same time and assigned one customer's e-mail address to the other; as a result, the complainant received the name, debts and billing data of a stranger. The Spanish data protection authority (Agencia Española de Protección de Datos, AEPD) saw the cause in the process design, which allowed parallel chats, and imposed 500,000 EUR for lack of data protection by design; the request for reconsideration was rejected.

What organisations can take from it

Design service channels so that mix-ups between customers are technically harder – an individual error can be an organisational failure.

Relevance to training and awareness

Diligence in customer service / misdirected messages

Authority / court
Agencia Española de Protección de Datos (AEPD)
Area of law
Data protection · Data processors
Legal basis
Art. 25 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Energy and utilities

Checked against the official source on 25 Sep 2026 · Direct link

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19 Dec 2025 MÁV Személyszállítási Zrt. (Rechtsnachfolgerin der MÁV-HÉV Zrt.)MÁV: HUF 50m for audio recording by cameras at HÉV stations HungaryVideo surveillance €129,266

For years the cameras at stations and stops of the Budapest suburban railway HÉV also recorded sound; the NAIH (Nemzeti Adatvédelmi és Információszabadság Hatóság, Hungarian data protection authority) found breaches of transparency, data minimisation, lawfulness, storage limitation and the duty to carry out a data protection impact assessment. It imposed HUF 50,000,000 on the operator's legal successor and at the same time warned it against future audio recording without demonstrated necessity.

What organisations can take from it

Audio recording in video surveillance is a separate and serious intrusion that needs its own necessity assessment, including an impact assessment.

Relevance to training and awareness

Audio recording in video surveillance of public spaces

Authority / court
Nemzeti Adatvédelmi és Információszabadság Hatóság (NAIH)
Area of law
Data protection · Video surveillance
Legal basis
Art. 5 Abs. 1 lit. a, c, e, Art. 6 Abs. 1, Art. 12 Abs. 1, Art. 13 Abs. 1 lit. e, Art. 35 Abs. 1 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Transport, logistics and shipping
Culpability
negligent
Published
19 Dec 2025

Original amount 50,000,000 HUF, converted at the ECB reference rate of 19 Dec 2025.

Sources

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18 Dec 2025 Croatia: 1.5 million EUR against bank whose app recorded all apps installed by customers CroatiaData subject rights and transparency €1.5m

The mobile banking app of a bank (name not published) scanned the list of all installed applications on the Android and Huawei devices of 433,922 customers and stored it centrally – without a legal basis, without transparent information and without a data-minimising design. The Agencija za zaštitu osobnih podataka (Croatian Personal Data Protection Agency, AZOP) imposed 1.5 million EUR; the decision is not final (date = publication).

What organisations can take from it

Fraud prevention does not justify capturing device data in full – a blocklist of known malicious apps would have been the less intrusive means.

Authority / court
Agencija za zaštitu osobnih podataka (AZOP)
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 5 Abs. 1 lit. a und c, Art. 6 Abs. 1, Art. 12, 13, 25 Abs. 2 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance
Published
18 Dec 2025

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18 Dec 2025 Werbendes Unternehmen aus dem Energiesektor (anonymisiert)BNetzA: €210,000 fine on energy company over contracts foisted on consumers by phone GermanyMarketing and consent €210,000

The Bundesnetzagentur (Federal Network Agency) fined an energy company 210,000 EUR for unlawful telephone advertising. Callers often posed as the consumer's energy supplier, and in many cases contracts were foisted on the people called; the company has appealed.

What organisations can take from it

Anyone marketing by phone needs verifiable prior consent and must not pose as the existing supplier of the people called.

Relevance to training and awareness

Consent and proof of consent for telephone marketing

Authority / court
Bundesnetzagentur (BNetzA)
Area of law
Data protection · Marketing and consent
Legal basis
UWG – Verbot unerlaubter Telefonwerbung gegenüber Verbraucherinnen und Verbrauchern
Action
Fine
Status of proceedings
under appeal
Sector
Energy and utilities

Checked against the official source on 2 Oct 2026 · Direct link

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18 Dec 2025 Pioneer Hi-Bred Italia Sementi s.r.l.Pioneer Hi-Bred Italia Sementi: 120,000 EUR for monitoring field staff's driving style ItalyEmployee data €120,000

At the instruction of a group company based in Switzerland, the seed company had telematics devices installed in company cars that also recorded private journeys and assigned employees scores for their driving behaviour. Italy's data protection authority (Garante per la protezione dei dati personali) found breaches of transparency, purpose limitation, data minimisation and employee protection rules, imposed 120,000 EUR and ordered the deletion of the data on private journeys.

What organisations can take from it

Group-wide telematics requirements must be assessed against local employment and data protection law before roll-out – especially where vehicles are also used privately.

Relevance to training and awareness

Employee monitoring through telematics

Authority / court
Garante per la protezione dei dati personali
Area of law
Data protection · Employee data
Legal basis
DSGVO Art. 5 Abs. 1 lit. a-c, 6 Abs. 1 lit. f, 13, 28, 88; Codice privacy Art. 2-quaterdecies, 113, 114
Action
Fine
Status of proceedings
final
Sector
Food and agriculture
Mitigating circumstances
Small number of data subjects (five employees), immediate suspension of the processing.

Checked against the official source on 25 Sep 2026 · Direct link

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18 Dec 2025 Werbendes Unternehmen aus dem Sektor Photovoltaik (anonymisiert)BNetzA: €100,500 fine on solar panel seller over disguised sales calls GermanyMarketing and consent €100,500

The Bundesnetzagentur (Federal Network Agency) imposed fines totalling 100,500 EUR on a solar photovoltaic company: 66,000 EUR for unlawful telephone advertising and 34,500 EUR for withholding caller numbers on sales calls. Callers concealed who the calls were really for and in some cases falsely presented sales calls as mere advisory calls.

What organisations can take from it

Even a business that merely commissions sales calls can itself be fined – consent of the people called should be checked before a campaign starts.

Relevance to training and awareness

Consent and proof of consent for telephone marketing

Authority / court
Bundesnetzagentur (BNetzA)
Area of law
Data protection · Marketing and consent
Legal basis
UWG – Verbot unerlaubter Telefonwerbung gegenüber Verbraucherinnen und Verbrauchern; Verbot der Rufnummernunterdrückung bei Werbeanrufen
Action
Fine
Status of proceedings
unknown
Sector
Energy and utilities

Checked against the official source on 2 Oct 2026 · Direct link

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16 Dec 2025 Luxembourg: 7,000 EUR against equipment manufacturer over incomplete record of processing LuxembourgData subject rights and transparency €7,000

During an on-site inspection in November 2023, a Luxembourg manufacturer of technical equipment (pseudonymised in the decision as “Société A”) did not hand over its record of processing activities but only showed it in an online application; the record exported from the software the following day, with 40 entries, was incomplete and inaccurate, including as regards contact details, categories of data subjects and data, recipients and transfers to third countries. The CNPD (Commission nationale pour la protection des données, the Luxembourg data protection authority) imposed 7,000 EUR, issued a reprimand and ordered the record to be completed within two months.

What organisations can take from it

Have your record of processing activities available on request and name recipients and third countries specifically – “group companies” or “service providers” is not enough.

Relevance to training and awareness

Maintaining the record of processing activities

Authority / court
Commission nationale pour la protection des données (CNPD), formation restreinte
Area of law
Data protection · Data subject rights and transparency
Legal basis
DSGVO Art. 30 Abs. 1 lit. a, c, d, e
Action
Fine
Status of proceedings
unknown
Sector
Manufacturing and mechanical engineering
Culpability
negligent

Checked against the official source on 28 Sep 2026 · Direct link

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16 Dec 2025 Unternehmen für private Sicherheitsdienste (anonymisiert)Luxembourg security services firm: EUR 2,784 for incomplete record of processing LuxembourgData protection €2,784

The CNPD (Luxembourg data protection authority) imposed a fine of EUR 2,784, a reprimand and an order on a Luxembourg private security services company with more than 250 employees because its record of processing activities did not fully contain the information required by Art. 30(1) GDPR. Within one month it had to describe the security measures for its whistleblowing report handling, or state expressly that there were none.

What organisations can take from it

The record of processing must contain, for every processing operation – including the handling of whistleblower reports – complete information on purposes, recipients, erasure periods and security measures.

Authority / court
Commission nationale pour la protection des données (CNPD), formation restreinte
Area of law
Data protection
Legal basis
Art. 30(1)(a), (c), (d), (e), (f) und (g) DSGVO; Art. 58(2) und 83 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Defence and security

Checked against the official source on 2 Oct 2026 · Direct link

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15 Dec 2025 Stichting Hogeschool van Arnhem en Nijmegen (HAN University of Applied Sciences)Netherlands: 175,000 EUR against HAN university over inadequate security after hack NetherlandsData breaches and data security €175,000

In 2021, a hacker gained access via a web form to a web server and a database server of the university, obtained, among other things, names with passwords and citizen service numbers of students and staff, and unsuccessfully demanded a ransom. According to the Dutch data protection authority (Autoriteit Persoonsgegevens, AP), security was not aligned with the risks, and the rights of a database account were not restricted.

What organisations can take from it

Give database accounts of web applications minimal rights so that a single vulnerability does not expose the entire data set.

Authority / court
Autoriteit Persoonsgegevens (AP)
Area of law
Data protection · Data breaches and data security
Legal basis
DSGVO Art. 32
Action
Fine
Status of proceedings
final
Sector
Public sector
Culpability
negligent
Mitigating circumstances
Settlement without objection; active damage limitation, strengthened resilience and sharing of lessons learned with other organisations.
Published
17 Dec 2025

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12 Dec 2025 Police Service of ScotlandICO: £66,000 fine and reprimand for Police Scotland over handling of sensitive data United KingdomData breaches and data security €75,282

The ICO fined the Police Service of Scotland £66,000 and also issued a reprimand. The ICO found that, during a criminal investigation, the police carried out a bulk download of data from the mobile phone of an employee who had made a complaint, without ensuring that this was lawful, fair and limited to what was necessary; it found infringements for the period 18 January to 5 April 2021. For this the ICO issued the reprimand under sections 35 and 37 DPA 2018 (Part 3). The ICO also found that the Professional Standards Department later disclosed this data without authorisation to the person accused, in an internal misconduct investigation. Appropriate technical and organisational measures for compiling such misconduct packs were missing, and the breach was only reported to the ICO on 30 June 2022, although the police had known of it since 17 June 2022. For these infringements the ICO imposed the fine. The combined notice relies, among other provisions, on Articles 5(1)(f) and 32(1) UK GDPR (security of processing), Articles 5(1)(c) and 25 UK GDPR (data minimisation, data protection by design) and Article 33(1) UK GDPR (breach notification).

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 5(1)(c), 5(1)(f), 25(1)-(2), 32(1) und 33(1) UK GDPR; section 155 DPA 2018 (Geldbuße); sections 35 und 37 DPA 2018 (Part 3), Verwarnung nach Schedule 13 para 2(c) DPA 2018
Action
Fine
Status of proceedings
unknown
Sector
Public sector

Original amount 66,000 GBP, converted at the ECB reference rate of 12 Dec 2025.

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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11 Dec 2025 MOBIUS SOLUTIONS LTDMobius Solutions: €1m fine as data processor for Deezer FranceData processors €1m

The CNIL (Commission nationale de l'informatique et des libertés, French data protection authority) fined MOBIUS SOLUTIONS LTD, a provider of tools for personalised advertising campaigns with no establishment in the EU, EUR 1,000,000: as a processor for Deezer, the company had kept a copy of the data of more than 46 million users after the contract ended, used the data without instructions to improve its own services and kept no record of its processing activities (Art. 28(3)(g), Art. 29, Art. 30 GDPR). Deezer had notified the CNIL in November 2022 that user data had appeared on the dark web.

What organisations can take from it

Controllers should obtain proof of deletion when a contract ends; processors are liable even when their own staff copy client data without instructions.

Relevance to training and awareness

Deletion duty and instruction-bound processing for processors

Authority / court
Commission nationale de l'informatique et des libertés (CNIL), formation restreinte
Area of law
Data protection · Data processors
Legal basis
Art. 28 Abs. 3 lit. g, Art. 29 und Art. 30 DSGVO (Délibération SAN-2025-014 vom 11.12.2025)
Action
Fine
Status of proceedings
unknown
Sector
Telecoms, IT and software
Published
19 Dec 2025

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11 Dec 2025 ZMLUK LimitedICO: £105,000 fine for ZMLUK over unsolicited marketing emails United KingdomMarketing and consent €119,986

The ICO fined ZMLUK Limited £105,000. The ICO found that the company had sent unsolicited marketing emails for energy-saving products; the notice gives the period as 1 January to 21 July 2023. The ICO found a serious breach of regulation 22 of PECR (electronic marketing without consent). Under the notice, timely payment reduces the amount by 20% to £84,000.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Marketing and consent
Legal basis
Regulation 22 PECR; section 55A DPA 1998
Action
Fine
Status of proceedings
unknown
Sector
Other

Original amount 105,000 GBP, converted at the ECB reference rate of 11 Dec 2025.

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10 Dec 2025 University of LimerickDPC: €98,000 fine against University of Limerick after phishing of staff mailboxes IrelandData breaches and data security €98,000

Between 2018 and 2020 the university notified twelve personal data breaches, six of which involved unauthorised persons gaining access to staff email accounts through phishing and in some cases setting up forwarding rules. The DPC found infringements of Art. 5(1)(f), 30(1), 32(1), 33(1) and 34(1) GDPR, issued a reprimand and imposed fines of €45,000, €3,000, €35,000 and €15,000, totalling €98,000.

What organisations can take from it

Phishing protection for mailboxes and clear internal reporting channels determine whether data breaches are reported to the authority and affected persons on time.

Relevance to training and awareness

Recognising phishing and reporting data breaches within 72 hours

Missing or inadequate training played a role in the decision.

Authority / court
Data Protection Commission (DPC)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 5(1)(f), 30(1), 32(1), 33(1), 34(1) DSGVO; ss. 110–111 Data Protection Act 2018
Action
Fine
Status of proceedings
unknown
Sector
Public sector
Mitigating circumstances
The university accepted most of the findings, acknowledged responsibility and improved its systems, training and policies; the fines are well below those in the draft and no remedial order was made.

Checked against the official source on 2 Oct 2026 · Direct link

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2 Dec 2025 Post Office LimitedICO: reprimand for Post Office over publication of unredacted settlement deed United KingdomData breaches and data security Reprimand or warning

On 2 December 2025 the ICO issued a reprimand to Post Office Limited. The ICO found that on 25 April 2024 the company put the unredacted version of a settlement deed on its corporate website instead of the intended redacted one, exposing personal data of 502 postmasters who had taken part in the 2017 group litigation linked to the Horizon IT scandal. The ICO concluded that appropriate technical and organisational measures were lacking, in breach of Articles 5(1)(f), 32(1) and 32(2) UK GDPR. No fine was imposed.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 5(1)(f), 32(1) und 32(2) UK GDPR; Art. 58(2)(b) UK GDPR
Action
Reprimand or warning
Status of proceedings
unknown
Sector
Transport, logistics and shipping

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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2 Dec 2025 Russmedia Digital SRLCJEU: online marketplace is liable as controller for data in user adverts EU levelData subject rights and transparency –

On the Romanian marketplace publi24.ro, a fake advert appeared with photos and the telephone number of a woman, claiming that she offered sexual services. The Court of Justice of the European Union (Grand Chamber, Case C-492/23) ruled that the operator is a controller within the meaning of the GDPR, must identify adverts containing sensitive data before publication and verify identity or consent, and cannot rely on the liability exemption of the E-Commerce Directive.

What organisations can take from it

Platforms with user content must technically detect and check sensitive data before publication – notice and takedown alone is not sufficient.

Authority / court
Gerichtshof der Europäischen Union (Große Kammer), Rs. C-492/23
Area of law
Data protection · Data subject rights and transparency
Legal basis
DSGVO (Verantwortlicher, Art. 9, Art. 32); Richtlinie 2000/31/EG
Status of proceedings
unknown
Sector
Media and online platforms
Published
2 Dec 2025

Checked against the official source on 25 Sep 2026 · Direct link

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28 Nov 2025 Sprinter Megacentros del Deporte, S.L.AEPD: €1.56m fine for sporting goods retailer Sprinter after data breach SpainData breaches and data security €1.56m

Following a cyber attack involving unauthorised access to data, which according to the decision may have affected up to around 6.38 million people (including around 4.67 million customers in Spain as well as employees and former employees), the AEPD as lead authority found inadequate security measures (Art. 5(1)(f) GDPR). The sanction of 2,600,000 EUR was reduced by 40% to 1,560,000 EUR because liability was acknowledged and payment made voluntarily; remedial measures were also ordered.

What organisations can take from it

Large holdings of customer and employee data need protective measures commensurate with their volume and sensitivity.

Authority / court
Agencia Española de Protección de Datos (AEPD)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 5 Abs. 1 lit. f DSGVO
Action
Fine
Status of proceedings
final
Sector
Retail and e-commerce
Employees
1,000 to 9,999
Mitigating circumstances
40% reduction for acknowledgement of liability and voluntary payment (Art. 85 LPACAP).
Published
19 Dec 2025

Checked against the official source on 28 Sep 2026 · Direct link

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27 Nov 2025 American Express Carte FranceAmerican Express Carte France: 1.5 million EUR – marketing cookies despite ‘Reject all’ FranceCookies and tracking €1.5m

When the website was accessed, eight non-exempt cookies were placed without any user action; after ‘Reject all’, three marketing cookies were nevertheless placed when switching to an affiliated domain, and after consent was withdrawn, cookies continued to be read. The Commission nationale de l’informatique et des libertés (French data protection authority, CNIL) imposed 1.5 million EUR for this and, in view of the rectification during the proceedings, refrained from issuing an order; it found an infringement of data minimisation in the recording of customer calls but did not sanction it.

What organisations can take from it

Cookie settings must apply across all domains of a service – including when users move to affiliated sites.

Authority / court
Commission nationale de l'informatique et des libertés (CNIL), formation restreinte
Area of law
Data protection · Cookies and tracking
Legal basis
Art. 82 Loi Informatique et Libertés (Geldbuße); Verstoß gegen Art. 5 Abs. 1 lit. c DSGVO (Gesprächsaufzeichnungen) festgestellt, aber nicht sanktioniert
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance
Employees
10,000 or more
Mitigating circumstances
Corrections during the proceedings, cooperation.

Checked against the official source on 25 Sep 2026 · Direct link

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27 Nov 2025 Infobel SAInfobel: data broker sold consumer data for direct marketing without legal basis BelgiumMarketing and consent €5,000

The address broker (formerly Kapitol) had passed on the complainant’s data via a media agency to an advertiser for direct marketing without being able to demonstrate valid consent. The Autorité de protection des données (Belgian Data Protection Authority, APD) imposed 40,000 EUR and ordered erasure and information of the recipients; on 3 June 2026 the Cour des marchés (Brussels Market Court) set aside these parts and itself set the fine at 5,000 EUR.

What organisations can take from it

Data brokers must be able to prove for every record on which legal basis it was collected and resold.

Authority / court
Autorité de protection des données (APD/GBA) – Chambre Contentieuse; Cour des marchés
Area of law
Data protection · Marketing and consent
Legal basis
DSGVO Art. 5 Abs. 1 lit. a, Art. 6 Abs. 1, Art. 24
Action
Fine
Status of proceedings
reduced
Sector
Telecoms, IT and software

Checked against the official source on 25 Sep 2026 · Direct link

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26 Nov 2025 Starbucks CorporationStarbucks: order over inadequate oversight of audit provider in Korea South KoreaData processors Order

Starbucks Corporation had suppliers in Korea audited under its Ethical Sourcing Program by Elevate Hong Kong Holdings Limited, did not conclude a processing contract containing all statutory terms and did not supervise the provider adequately; Elevate processed unnecessarily large amounts of data on supplier employees, such as personnel files, wage and working-time records, and transferred them out of the businesses. The authority ordered Starbucks to award such work only under a written contract with all mandatory terms and to train and supervise the provider, and recommended data minimisation; a separate order was issued against Elevate.

What organisations can take from it

Supply chain audits process personal data too – the commissioning company needs a complete processing contract and must check that the audit provider collects no more than necessary.

Relevance to training and awareness

Data processing in supplier audits

Missing or inadequate training played a role in the decision.

Authority / court
Personal Information Protection Commission (PIPC, 개인정보보호위원회)
Area of law
Data protection · Data processors
Legal basis
Personal Information Protection Act (개인정보 보호법) Art. 26(1) und (4)
Action
Order
Status of proceedings
unknown
Sector
Food and agriculture
Employees
10,000 or more
Published
27 Nov 2025

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24 Nov 2025 SIA "EUROPARK LATVIA"Europark Latvia pays 25,000 EUR for payment reminders sent to outdated addresses LatviaData protection €25,000

Following several complaints, the Datu valsts inspekcija (Latvian Data State Inspectorate, DVI) examined how the parking operator collects contractual penalties: invoices were sent to previous rather than current registered addresses, claims were handed over to debt collection services and entered in the database of Kredītinformācijas Birojs. The authority found breaches of the principles of lawfulness, data minimisation and confidentiality and of the accountability obligation and imposed 25,000 EUR (previous year’s turnover according to the decision: 8,323,178 EUR).

What organisations can take from it

Anyone collecting debts or reporting them to credit agencies must first ensure that address data are up to date.

Relevance to training and awareness

Data quality in receivables management

Authority / court
Datu valsts inspekcija (DVI)
Area of law
Data protection
Legal basis
Art. 5 Abs. 1 lit. a, c, f und Abs. 2, Art. 83 Abs. 5 lit. a DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Transport, logistics and shipping
Culpability
intentional
Mitigating circumstances
Practice changed after the proceedings began; contracts concluded with the population and vehicle registers (PMLP, CSDD)

Checked against the official source on 25 Sep 2026 · Direct link

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21 Nov 2025 Jam City, Inc.Jam City: 1.4 million USD in California over missing opt-outs in 21 gaming apps USA, CAData subject rights and transparency €1.22m

On a complaint by the California Attorney General, the Superior Court in Los Angeles entered a stipulated judgment against the mobile game developer Jam City. According to the investigation, none of Jam City's 21 apps offered a way, as required by the California Consumer Privacy Act (CCPA), to opt out of the sale or sharing of personal data for personalised advertising, and some games passed on data of teenagers aged between 13 and 16 without their affirmative consent. Jam City pays 1,400,000 USD, must offer opt-out options within the apps, may only sell or share data of under-16s on an opt-in basis and must instruct recipients to delete such data. The authority allegedly made the findings set out here; this account is not based on a final judgment.

What organisations can take from it

A business that shares data for advertising through apps must enable the opt-out where the data is collected – directly in the app.

Relevance to training and awareness

Right to opt out of data sales in apps; protecting minors in advertising tracking

Authority / court
Superior Court of California, County of Los Angeles, auf Klage des Attorney General of California (California Department of Justice)
Area of law
Data protection · Data subject rights and transparency
Legal basis
California Consumer Privacy Act (CCPA), Cal. Civ. Code § 1798.100 ff.; Zahlung nach Cal. Civ. Code § 1798.199.90
Action
Fine
Status of proceedings
final
Sector
Media and online platforms
Published
21 Nov 2025

Original amount 1,400,000 USD, converted at the ECB reference rate of 21 Nov 2025.

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21 Nov 2025 IDCQ Hospitales y Sanidad, S.L.U.AEPD: €1.2m fine for hospital operator IDCQ over disposed patient scans SpainData breaches and data security €1.2m

A hospital of the group had removed from its archive earlier MRI scans that a patient had brought in for comparison once an internal collection period had expired, so that they were no longer available. The AEPD imposed 100,000 EUR each for processing health data without a legal basis (Art. 9 and Art. 6) and 1,000,000 EUR for lack of data protection by design in the procedure (Art. 25), 1,200,000 EUR in total.

What organisations can take from it

Documents handed over by patients are health data and must not be destroyed under internal clear-out deadlines.

Relevance to training and awareness

Handling health records handed over by patients

Authority / court
Agencia Española de Protección de Datos (AEPD)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 6, 9, 25 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Healthcare
Published
20 Mar 2026

Checked against the official source on 28 Sep 2026 · Direct link

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20 Nov 2025 LastPass UK LtdICO: £1.2 million against LastPass UK after breach of backup database United KingdomData breaches and data security €1.39m

In 2022, an attacker first compromised an employee's company laptop and then the personal laptop of a senior employee, whose master password he captured using a keylogger. Because the personal and business password vaults were linked via the same master password, he obtained the access and decryption keys stored there and stole data on up to 1.6 million UK users from the backup database. According to the annual accounts filed with the UK companies register for financial year 2025, the company had around 35 employees.

What organisations can take from it

Never keep critical keys on employees' personal devices or in their personal accounts – access must be technically separated and restricted.

Relevance to training and awareness

Separation of personal and work devices and credentials

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Data breaches and data security
Legal basis
UK GDPR Art. 5 Abs. 1 lit. f, Art. 32 Abs. 1 lit. f
Action
Fine
Status of proceedings
unknown
Sector
Telecoms, IT and software
Employees
Under 50
Culpability
negligent
Published
11 Dec 2025

Original amount 1,228,283 GBP, converted at the ECB reference rate of 20 Nov 2025.

Sources

Checked against the official source on 28 Sep 2026 · Version 3 · Direct link

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20 Nov 2025 Les Publications Condé NastCNIL: 750,000 EUR against Vanity Fair publisher Condé Nast over cookies without consent FranceCookies and tracking €750,000

On vanityfair.fr, cookies requiring consent were set before any interaction with the banner, trackers were labelled as ‘strictly necessary’ and cookies continued to be placed even after ‘Reject all’. Following a complaint by noyb, the publisher had already received a formal notice in 2021; follow-up inspections in 2023 and 2025 by the French data protection authority (CNIL) showed continuing infringements.

What organisations can take from it

A cookie banner must technically deliver what it promises: after ‘Reject’, no further trackers may be set – and this should be tested regularly.

Authority / court
Commission nationale de l'informatique et des libertés (CNIL)
Area of law
Data protection · Cookies and tracking
Legal basis
Art. 82 Loi Informatique et Libertés
Action
Fine
Status of proceedings
unknown
Sector
Media and online platforms
Repeat case
yes
Published
27 Nov 2025

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18 Nov 2025 Callcenter mit Tätigkeitsschwerpunkt im Energiesektor (anonymisiert)BNetzA: €104,400 fine on call centre that posed as the customer's energy supplier GermanyMarketing and consent €104,400

The Bundesnetzagentur (Federal Network Agency) fined a call centre focused on energy marketing 104,400 EUR for unlawful telephone advertising. Callers frequently posed falsely as the local energy provider or as the person's own supplier and tried to disguise the promotional nature of the calls.

What organisations can take from it

Call centres need verifiable consent for every number they dial and must honour requests to stop calling immediately.

Relevance to training and awareness

Consent and proof of consent for telephone marketing

Authority / court
Bundesnetzagentur (BNetzA)
Area of law
Data protection · Marketing and consent
Legal basis
UWG – Verbot unerlaubter Telefonwerbung gegenüber Verbraucherinnen und Verbrauchern
Action
Fine
Status of proceedings
unknown
Sector
Other

Checked against the official source on 2 Oct 2026 · Direct link

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14 Nov 2025 Betreiber elektronischer Kommunikationsnetze und -dienste (in der Mitteilung nicht namentlich genannt)Croatian telecoms provider: 4.5 million EUR – customer data sent to Serbia without clauses CroatiaInternational data transfers €4.5m

The telecommunications provider allowed a software service provider belonging to the group in Serbia to access the entire SAP CRM customer database with administrator rights, from the end of 2022 without standard contractual clauses and without clear information to customers. The Agencija za zaštitu osobnih podataka (Croatian Personal Data Protection Agency, AZOP) also sanctioned the copying of employees’ identity cards and criminal records certificates and the failure to vet a telemarketing service provider; 4.5 million EUR in total.

What organisations can take from it

Expiring or never-renewed standard contractual clauses with group companies only come to light during an inspection – transfer agreements need a deadline register.

Authority / court
Agencija za zaštitu osobnih podataka (AZOP)
Area of law
Data protection · International data transfers
Legal basis
Art. 44, 46, 12 Abs. 1, 13 Abs. 1 lit. f, 5, 6 Abs. 1, 28 Abs. 1 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Telecoms, IT and software
Published
14 Nov 2025

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13 Nov 2025 Werbendes Unternehmen aus dem Energiesektor (anonymisiert)BNetzA: €130,000 fine on energy company over sales calls with withheld numbers GermanyMarketing and consent €130,000

The Bundesnetzagentur (Federal Network Agency) imposed fines totalling 130,000 EUR on an energy company for its sales calls: 105,000 EUR for unlawful telephone advertising to consumers and 25,000 EUR for withholding caller numbers on sales calls. Callers frequently concealed their identity, so that people called were often signed up to contracts they had not wanted; the company has appealed.

What organisations can take from it

Withholding the caller number or disguising one's identity on sales calls risks additional fines on top of the ban on unsolicited calls.

Relevance to training and awareness

Consent and proof of consent for telephone marketing

Authority / court
Bundesnetzagentur (BNetzA)
Area of law
Data protection · Marketing and consent
Legal basis
UWG – Verbot unerlaubter Telefonwerbung gegenüber Verbraucherinnen und Verbrauchern; Verbot der Rufnummernunterdrückung bei Werbeanrufen
Action
Fine
Status of proceedings
under appeal
Sector
Energy and utilities

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13 Nov 2025 Blouberg Local MunicipalityInformation Regulator: ZAR 500,000 against Blouberg municipality over personnel data online South AfricaEmployee data €25,309

The municipality had processed personal information of a former employee which was exposed on the internet; the Information Regulator treated this as a gross violation of privacy and issued an enforcement notice. Because the municipality did not implement the corrective instructions, an administrative fine of ZAR 500,000 followed; as it did not pay, the Regulator has initiated court proceedings to recover the amount.

What organisations can take from it

Personnel data remains protected after employees leave; ignoring regulatory orders risks a heavy fine and recovery proceedings.

Relevance to training and awareness

Protecting personnel data of former employees

Authority / court
Information Regulator (South Africa)
Area of law
Data protection · Employee data
Legal basis
Protection of Personal Information Act 4 of 2013 (POPIA); Enforcement Notice und Infringement Notice
Action
Fine
Status of proceedings
unknown
Sector
Public sector
Published
13 Nov 2025

Original amount 500,000 ZAR, converted at the ECB reference rate of 13 Nov 2025.

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13 Nov 2025 Lancet LaboratoriesInformation Regulator: ZAR 100,000 against Lancet Laboratories over unreported data breaches South AfricaData breaches and data security €5,062

An assessment following several security compromises found that the laboratory company had notified neither the Information Regulator nor the affected data subjects. After an enforcement notice that it failed to comply with, it received an infringement notice with an administrative fine of ZAR 100,000, which has since been paid.

What organisations can take from it

Data breaches must be reported both to the regulator and to the data subjects; failing to report several incidents triggers an assessment and sanctions.

Relevance to training and awareness

Notifying data breaches to the regulator and data subjects

Authority / court
Information Regulator (South Africa)
Area of law
Data protection · Data breaches and data security
Legal basis
Protection of Personal Information Act 4 of 2013 (POPIA), s. 22
Action
Fine
Status of proceedings
final
Sector
Healthcare
Published
13 Nov 2025

Original amount 100,000 ZAR, converted at the ECB reference rate of 13 Nov 2025.

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6 Nov 2025 AENA, S.M.E., S.A.AEPD: €10m fine for AENA over airport facial recognition without a valid DPIA SpainData protection €10m

The airport operator AENA used a biometric facial recognition system for access, transit and boarding at several airports without presenting a data protection impact assessment meeting the legal requirements. The AEPD imposed 10,043,002 EUR for breaching Art. 35 GDPR and confirmed the provisional suspension of all biometric processing until a proper impact assessment is in place.

What organisations can take from it

Anyone introducing biometric identification needs a sound impact assessment beforehand that genuinely tests necessity and proportionality.

Relevance to training and awareness

Data protection impact assessment before introducing biometric systems

Authority / court
Agencia Española de Protección de Datos (AEPD)
Area of law
Data protection
Legal basis
Art. 35 DSGVO (Art. 83 Abs. 4 lit. a DSGVO)
Action
Fine
Status of proceedings
unknown
Sector
Transport, logistics and shipping
Employees
1,000 to 9,999
Published
20 Mar 2026

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6 Nov 2025 Lead Pronto LtdICO: £30,000 fine for Lead Pronto over marketing texts about boiler grants United KingdomMarketing and consent €34,064

The ICO fined Lead Pronto Ltd £30,000 and issued an enforcement notice. The ICO found that the company had sent unsolicited text messages promoting government-funded boiler grants. The ICO found a serious breach of regulation 22 of PECR (electronic marketing without consent).

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Marketing and consent
Legal basis
Regulation 22 PECR; section 55A DPA 1998
Action
Fine
Status of proceedings
unknown
Sector
Other

Original amount 30,000 GBP, converted at the ECB reference rate of 6 Nov 2025.

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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31 Oct 2025 Google LLCTexas: Google pays $1.375 billion over location, incognito and biometric data USA, TXCookies and tracking €1.19bn

Texas, represented by the Office of the Attorney General, had sued Google for unlawfully collecting location data, activity in incognito mode and biometric identifiers. Google signed a settlement of $1.375 billion, concluding two sets of proceedings.

What organisations can take from it

Settings such as location history or incognito mode must deliver what they promise users – otherwise billion-dollar risks loom, even at the level of individual US states.

Authority / court
Office of the Attorney General of Texas
Area of law
Data protection · Cookies and tracking
Action
Other
Status of proceedings
final
Sector
Telecoms, IT and software
Employees
10,000 or more
Published
31 Oct 2025

Original amount 1,375,000,000 USD, converted at the ECB reference rate of 31 Oct 2025.

Checked against the official source on 25 Sep 2026 · Direct link

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31 Oct 2025 Air Sino-Euro Associates Travel Pte. Ltd.Air Sino-Euro: 47,000 SGD – no data protection officer, no internal rules, data leak SingaporeData subject rights and transparency €31,252

After a cyberattack on the travel agency became public in December 2023, data on 336,759 individuals in its booking system was affected, in some cases including full images of identity cards, passports and birth certificates; part of the data was exfiltrated. The Personal Data Protection Commission (PDPC, Singapore's data protection authority) found negligent breaches of the Accountability Obligation – a data protection officer appointed only in April 2024, and apart from the customer-facing privacy policy no internal policies, no complaints process and no information to staff – and of the Protection Obligation, because there were no contracts with the IT vendors covering security tasks, no security reviews and no multi-factor authentication, and the server was still running the unsupported Windows Server 2012. It imposed 47,000 SGD, rejected objections based on COVID-19 losses and comparable cases, and directed among other things policies, security clauses in vendor contracts and a penetration test by a provider licensed by the Cyber Security Agency (CSA).

What organisations can take from it

An outward-facing privacy policy is no substitute for a designated data protection officer or for internal rules that staff know and that apply in day-to-day work.

Relevance to training and awareness

Internal data protection policies, communicating them to staff, and password rules

Missing or inadequate training played a role in the decision.

Authority / court
Personal Data Protection Commission (PDPC)
Area of law
Data protection · Data subject rights and transparency
Legal basis
Sections 11(3) und 12 PDPA 2012 (Accountability Obligation); Section 24 PDPA (Protection Obligation); Section 48J(1)(a) PDPA (Financial Penalty); Section 48I PDPA (Directions)
Action
Fine
Status of proceedings
unknown
Sector
Other
Culpability
negligent
Mitigating circumstances
Voluntary early admission of the breaches (treated as significantly mitigating) and prompt, effective remediation.
Published
8 Jan 2026

Original amount 47,000 SGD, converted at the ECB reference rate of 31 Oct 2025.

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28 Oct 2025 Marina Bay Sands Pte. Ltd.Marina Bay Sands: 315,000 SGD after configuration error in middleware migration SingaporeData breaches and data security €208,955

When API configurations were manually transferred to a new middleware platform (September 2022 to March 2023), a single employee in sole charge omitted an app identifier, so token verification did not apply to the web page of the ArtScience Friends museum programme for at least six months; an attacker exploited this in October 2023 and retrieved data on 665,495 members of the Sands Rewards Lifestyle loyalty programme, which was then offered for sale on the dark web. The Personal Data Protection Commission (PDPC, Singapore's data protection authority) held that the resort had negligently breached the Protection Obligation by relying on this one employee without independent checks or automation. It reduced the provisionally intended 450,000 SGD to 315,000 SGD after the company's representations; no directions were issued because remediation had already been carried out.

What organisations can take from it

Security-critical configuration steps when migrating large data sets must not depend on a single person without independent checks or automation.

Relevance to training and awareness

Human error in manual IT changes: four-eyes principle and automation

Authority / court
Personal Data Protection Commission (PDPC)
Area of law
Data protection · Data breaches and data security
Legal basis
Section 24 Personal Data Protection Act 2012 (Protection Obligation); Section 48J PDPA (Financial Penalty)
Action
Fine
Status of proceedings
unknown
Sector
Other
Culpability
negligent
Repeat case
no
Mitigating circumstances
Otherwise adequate security arrangements, containment on the day of discovery, admission under the Expedited Decision Procedure, cooperation and voluntary notification of all affected individuals.
Published
28 Oct 2025

Original amount 315,000 SGD, converted at the ECB reference rate of 28 Oct 2025.

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23 Oct 2025 Aktia Pankki OyjAktia: 865,000 EUR – other people’s data visible in OmaKanta and OmaKela via bank login FinlandData breaches and data security €865,000

Following a technical change to the bank’s strong electronic identification service, a disruption lasting around one hour occurred in January 2023 during which customers logging in with Aktia credentials to services such as OmaKanta, OmaKela, unemployment funds, insurers and healthcare providers saw data of other persons; around 350 people were affected. The sanctions board of the Tietosuojavaltuutetun toimisto (Office of the Data Protection Ombudsman) criticised the deficient planning, implementation and testing of the change and imposed 865,000 EUR in addition to a reprimand.

What organisations can take from it

Changes to identification services have effects far beyond one’s own organisation – testing and release processes must reflect this.

Authority / court
Tietosuojavaltuutetun toimisto – seuraamuskollegio (Datenschutzbeauftragter, Sanktionsgremium)
Area of law
Data protection · Data breaches and data security
Legal basis
DSGVO Art. 5 Abs. 1 lit. f, Art. 25, Art. 32
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance
Published
28 Oct 2025

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23 Oct 2025 Comune di CurtaroloMunicipality of Curtarolo: 15,000 EUR for video surveillance of streets and employees ItalyVideo surveillance €15,000

The municipality in the province of Padua monitored public streets and work areas without a sound legal basis, without adequate information and without a data protection impact assessment; recordings were used for disciplinary purposes, and an employee was secretly filmed while on sick leave. Italy's data protection authority (Garante per la protezione dei dati personali) imposed a fine of 15,000 EUR (5,000 EUR for public surveillance, 10,000 EUR for workplace surveillance).

What organisations can take from it

Do not repurpose video recordings for disciplinary proceedings; specific employment law protections apply to employees.

Relevance to training and awareness

Purpose limitation in video surveillance and employee data

Authority / court
Garante per la protezione dei dati personali
Area of law
Data protection · Video surveillance
Legal basis
DSGVO Art. 5, 6, 12, 13, 35, 88
Action
Fine
Status of proceedings
final
Sector
Public sector
Sources

Checked against the official source on 25 Sep 2026 · Direct link

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22 Oct 2025 Incruit CorporationIncruit: 463 million KRW after repeat data leak affecting 7.3 million job seekers South KoreaData breaches and data security €278,912

In January 2025 attackers infected the work computer of an employee of the online job portal Incruit with malware, took over the employee’s database access and, until February 2025, extracted data on all 7,275,843 members and 54,475 stored CVs, cover letters and copies of certificates (438 GB in total). Despite conspicuous database access outside business hours, the company only noticed the leak through an extortion message; it had already been sanctioned in July 2023 for inadequate access controls. The authority imposed a penalty surcharge of 463,000,000 KRW and ordered the appointment of a qualified chief privacy officer and a plan to prevent further incidents and support those affected.

What organisations can take from it

Anyone who makes only piecemeal fixes after a first incident risks a higher penalty – database access outside business hours must trigger an alert.

Relevance to training and awareness

Malware on workstations and detection of unusual access

Authority / court
Personal Information Protection Commission (PIPC, 개인정보보호위원회)
Area of law
Data protection · Data breaches and data security
Legal basis
Personal Information Protection Act (개인정보 보호법) Art. 29; Sanktion nach Art. 64-2(1) Nr. 9
Action
Fine
Status of proceedings
unknown
Sector
Media and online platforms
Repeat case
yes
Mitigating circumstances
Reduction of 55% because no benefit was derived and the company is a medium-sized enterprise under the Korean Framework Act on Small and Medium Enterprises, and a further 20% for cooperation, remediation and self-regulation; increase of 65% because the infringement lasted more than two years and because of the July 2023 sanction.
Liability of senior managers
The company was ordered to appoint a new, qualified chief privacy officer (CPO) and to define the CPO’s responsibility clearly.
Published
23 Oct 2025

Original amount 463,000,000 KRW, converted at the ECB reference rate of 22 Oct 2025.

Checked against the official source on 4 Oct 2026 · Direct link

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17 Oct 2025 Vinomofo Pty LtdVinomofo: privacy breach after unauthorised data access during a data migration AustraliaData breaches and data security Order

In 2022, during a large data migration project, the online wine retailer suffered unauthorised access to a database holding data on around 928,760 customers and members (identity, contact and financial information). The Privacy Commissioner found that Vinomofo had not taken reasonable steps to protect the data, although it had been aware of deficiencies in its security governance at least two years before the incident, and ordered it not to repeat these practices, together with specified remedial steps.

What organisations can take from it

Data migrations to the cloud need their own security concept, and known weaknesses in security governance must not be put off.

Relevance to training and awareness

Data security in migration projects and cloud services; privacy culture and training

Missing or inadequate training played a role in the decision.

Authority / court
Office of the Australian Information Commissioner (OAIC)
Area of law
Data protection · Data breaches and data security
Legal basis
APP 11.1 (Privacy Act 1988 (Cth))
Action
Order
Status of proceedings
unknown
Sector
Retail and e-commerce
Published
29 Oct 2025

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16 Oct 2025 Experian Nederland B.V.AP: €2.7m fine for Experian Nederland over credit data processed without legal basis NetherlandsData subject rights and transparency €2.7m

For its Credit Check service, offered until the end of 2024, Experian Nederland B.V. processed data on consumers' creditworthiness without being able to rely validly on legitimate interest, and did not inform the individuals concerned sufficiently. In the objection procedure the AP (Autoriteit Persoonsgegevens, Dutch data protection authority) revoked its original fining decision of 6 December 2023 and set a new fine of 2,700,000 EUR; Experian admitted both infringements.

What organisations can take from it

Anyone collecting credit data on people they have never contacted directly must properly substantiate their legitimate interest and actively inform those concerned.

Relevance to training and awareness

Legitimate interest and information duties at credit reference agencies

Authority / court
Autoriteit Persoonsgegevens (AP)
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 5 Abs. 1 lit. a i. V. m. Art. 6 Abs. 1 sowie Art. 12 Abs. 1 i. V. m. Art. 14 Abs. 1 und 2 DSGVO (AVG)
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance
Published
17 Oct 2025

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15 Oct 2025 Capita plc und Capita Pension Solutions LimitedICO: £14 million against Capita after ransomware attack affecting 6.6 million people United KingdomData breaches and data security €16.1m

In March 2023, an employee unintentionally downloaded malicious files; although an alert was triggered after ten minutes, the device was only isolated after 58 hours. Attackers stole around one terabyte of data on 6.6 million people (including pension data and criminal record information). Fines imposed by the UK Information Commissioner's Office (ICO): £8 million against Capita plc and £6 million against Capita Pension Solutions.

What organisations can take from it

Security alerts need binding response times and an adequately staffed SOC – known vulnerabilities must be remedied across the group.

Relevance to training and awareness

Handling malicious downloads and security alerts

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Data breaches and data security
Legal basis
UK GDPR Art. 5 Abs. 1 lit. f, Art. 32
Action
Fine
Status of proceedings
final
Sector
Other
Employees
10,000 or more
Culpability
negligent
Mitigating circumstances
£45 million had provisionally been proposed; reduced, among other things, for security improvements, credit monitoring for those affected and cooperation with authorities and the NCSC.
Published
15 Oct 2025

Original amount 14,000,000 GBP, converted at the ECB reference rate of 15 Oct 2025.

Checked against the official source on 25 Sep 2026 · Direct link

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13 Oct 2025 Sport & Spa Gest, S.L.AEPD: 17,600 EUR against sports centre over location tags for swimmers SpainData subject rights and transparency €17,600

The operator of a sports facility rented a Bluetooth system with which swimmers were located in the pool via tags and their training was recorded. The Spanish data protection authority (Agencia Española de Protección de Datos, AEPD) imposed 8,000 EUR for the processing of special categories of data and – after a 20% reduction for immediate payment – 4,000, 2,400 and 3,200 EUR for lack of a legal basis, insufficient information and a deficient impact assessment (17,600 EUR in total); the request for reconsideration was unsuccessful.

What organisations can take from it

New tracking or sensor technology in customer-facing operations requires a legal basis, information and a genuine impact assessment in advance.

Authority / court
Agencia Española de Protección de Datos (AEPD)
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 6 Abs. 1, Art. 9 Abs. 1, Art. 13, Art. 35 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Other
Mitigating circumstances
Partial immediate payment (20% reduction under Art. 85 LPACAP).

Checked against the official source on 25 Sep 2026 · Direct link

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13 Oct 2025 Nura OÜNura OÜ must hand over scan files of their treatment to two patients EstoniaData subject rights and transparency Order

Despite access requests, two patients did not receive copies of their scan files at the end of treatment; the practice responded only sluggishly to enquiries and did not attend an appointment with the supervisory authority. The Andmekaitse Inspektsioon (Estonian Data Protection Inspectorate, AKI) ordered disclosure under Art. 15(3) GDPR or a reasoned refusal and threatened a penalty payment of 2,000 EUR.

What organisations can take from it

Access requests concerning health data require a fixed procedure with deadlines – in small practices too.

Relevance to training and awareness

Handling access requests from patients

Authority / court
Andmekaitse Inspektsioon (AKI)
Area of law
Data protection · Data subject rights and transparency
Legal basis
§ 56 Abs. 1 IKS; Art. 58 Abs. 2 lit. c, Art. 12 Abs. 4, Art. 15 DSGVO
Action
Order
Status of proceedings
unknown
Sector
Healthcare

Checked against the official source on 25 Sep 2026 · Direct link

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9 Oct 2025 South Wales PoliceICO: enforcement notice against South Wales Police over subject access backlog United KingdomData subject rights and transparency Order

The ICO issued an enforcement notice to South Wales Police over serious delays in handling subject access requests. The ICO found that from April 2023 to March 2024 the force answered only 29% of requests on time; in August 2025, 352 requests were overdue, one of them by almost two years. The ICO ordered the force to clear the backlog by June 2026. The legal basis is Articles 12(3), 15(1) and 15(3) UK GDPR and section 45 of the Data Protection Act 2018. According to the notice, the force employs almost 3,000 police officers and over 2,200 other staff.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 12(3), 15(1) und 15(3) UK GDPR; section 45 DPA 2018; section 149 DPA 2018
Action
Order
Status of proceedings
unknown
Sector
Public sector
Employees
1,000 to 9,999

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8 Oct 2025 Australian Clinical Labs LimitedAustralian Clinical Labs: 5.8 million AUD civil penalty after Medlab Pathology data breach AustraliaData breaches and data security €3.28m

On the application of the Australian Information Commissioner, the Federal Court of Australia imposed the first civil penalties under the Privacy Act 1988: Australian Clinical Labs (ACL) had failed to adequately protect the personal information held on the IT systems of its Medlab Pathology business; in a cyberattack in February 2022, data of more than 223,000 people was taken from those systems. The penalty of 5.8 million AUD in total comprises 4.2 million AUD for the inadequate security measures (APP 11.1), 800,000 AUD because ACL did not assess reasonably and promptly whether a notifiable data breach had occurred, and 800,000 AUD for the late notification to the Commissioner. ACL admitted the contraventions; liability and the penalty were allegedly based on joint submissions by the parties.

What organisations can take from it

When a business unit's IT systems are integrated into an organisation's own environment, they must be adequately protected from the outset, and attacks must be promptly assessed for a notification duty.

Relevance to training and awareness

Securing integrated IT systems, assessing and notifying data breaches promptly

Authority / court
Office of the Australian Information Commissioner (OAIC)
Area of law
Data protection · Data breaches and data security
Legal basis
Privacy Act 1988 (Cth) s 13G(a) i. V. m. APP 11.1; s 26WH(2); s 26WK(2)
Action
Fine
Status of proceedings
final
Sector
Healthcare
Culpability
negligent
Mitigating circumstances
Cooperation with the investigation, an ongoing programme to uplift cyber security, apologies and admission of liability.
Liability of senior managers
The court found that the most senior management was involved in the decisions on integrating the Medlab systems and on assessing the attack.
Published
9 Oct 2025

Original amount 5,800,000 AUD, converted at the ECB reference rate of 8 Oct 2025.

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6 Oct 2025 Zu Disain OÜZu Disain must delete personal data collected from the land register by script EstoniaData protection Order

The company had used an automated script to carry out mass queries in the electronic land register and stored data of natural persons without demonstrating a legal basis; it did not respond to requests from the supervisory authority. The Andmekaitse Inspektsioon (Estonian Data Protection Inspectorate, AKI) ordered erasure with proof or a statement of a legal basis with a balancing of interests; a penalty payment of 2,000 EUR was threatened.

What organisations can take from it

Publicly accessible register data remain personal data – automated scraping requires its own legal basis.

Relevance to training and awareness

Public registers are no licence for data collection

Authority / court
Andmekaitse Inspektsioon (AKI)
Area of law
Data protection
Legal basis
§ 56 Abs. 1 IKS; Art. 58 Abs. 2 lit. d, Art. 5 Abs. 1 lit. a, Art. 6 Abs. 1 DSGVO
Action
Order
Status of proceedings
unknown
Sector
Other

Checked against the official source on 25 Sep 2026 · Direct link

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30 Sep 2025 Unternehmen der Finanzwirtschaft (anonymisiert)HmbBfDI: €492,000 over opaque automated rejection of credit card applications GermanyData subject rights and transparency €492,000

A financial services company had rejected several customers' credit card applications by automated means without human involvement despite good creditworthiness, and when asked it did not adequately provide the legally required information and access about the decision. The HmbBfDI (Hamburg data protection authority) imposed 492,000 EUR; substantial process improvements and cooperation were given considerable weight in mitigation, and the company accepted the decision.

What organisations can take from it

Anyone who rejects applications by automated means must be able to show the people affected, on request and in understandable terms, why the decision was taken and what logic it followed.

Relevance to training and awareness

Transparency in automated decision-making

Authority / court
Hamburgischer Beauftragter für Datenschutz und Informationsfreiheit (HmbBfDI)
Area of law
Data protection · Data subject rights and transparency
Legal basis
DSGVO – Informations- und Auskunftspflichten bei automatisierten Entscheidungen im Einzelfall
Action
Fine
Status of proceedings
final
Sector
Financial services and insurance
Mitigating circumstances
Substantial improvement of the process for data subject rights in automated decisions; full cooperation with the authority.
Published
30 Sep 2025

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30 Sep 2025 HmbBfDI: 195,000 EUR against retailer over ignored data subject requests GermanyData subject rights and transparency €195,000

A retail company (name not published) had advertising letters sent via service providers and, in several cases, failed for an extended period to respond in time to the data subject rights that recipients then asserted. The Hamburg Commissioner for Data Protection and Freedom of Information (HmbBfDI) imposed a fine of 195,000 EUR; the measure was published in the interim report of 30 September 2025 (exact date of the decision not stated).

What organisations can take from it

Companies that send advertising must have a working process for access and objection requests – even if the mailing is outsourced.

Relevance to training and awareness

Timely handling of access requests

Authority / court
Hamburgischer Beauftragter für Datenschutz und Informationsfreiheit (HmbBfDI)
Area of law
Data protection · Data subject rights and transparency
Legal basis
DSGVO (Betroffenenrechte)
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Published
30 Sep 2025

Checked against the official source on 25 Sep 2026 · Direct link

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26 Sep 2025 Tractor Supply CompanyCPPA: $1.35 million against Tractor Supply over missing opt-out mechanisms USA, CAData subject rights and transparency €1.16m

The rural retail giant inadequately informed consumers and job applicants about their rights, offered no effective means of opting out of the sale and sharing of data (including no Global Privacy Control) and passed data on to third parties without the required contracts. An officer must certify compliance annually for four years, as required by the California Privacy Protection Agency (CPPA).

What organisations can take from it

Privacy notices must also cover job applicants, and browser opt-out signals such as GPC must be implemented technically.

Authority / court
California Privacy Protection Agency (CPPA)
Area of law
Data protection · Data subject rights and transparency
Legal basis
California Consumer Privacy Act (CCPA)
Action
Fine
Status of proceedings
final
Sector
Retail and e-commerce
Employees
10,000 or more
Published
30 Sep 2025

Original amount 1,350,000 USD, converted at the ECB reference rate of 26 Sep 2025.

Checked against the official source on 25 Sep 2026 · Direct link

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23 Sep 2025 TikTok Pte. Ltd.Canadian regulators: TikTok inadequately protected children's data CanadaMarketing and consent Other

The joint investigation by the Office of the Privacy Commissioner of Canada and the supervisory authorities of Québec, British Columbia and Alberta found that every year hundreds of thousands of children used the platform despite the minimum age of 13, and that TikTok processed data without valid consent, including for profiling and advertising. TikTok undertook to improve age verification and make privacy notices easier to understand, and already during the investigation largely stopped targeted advertising to under-18s (except by broad categories such as language and approximate location).

What organisations can take from it

Age limits in the terms of use are not enough – platforms need effective age verification and child-appropriate transparency.

Authority / court
Office of the Privacy Commissioner of Canada gemeinsam mit den Aufsichten von Québec, British Columbia und Alberta
Area of law
Data protection · Marketing and consent
Legal basis
PIPEDA und Datenschutzgesetze für den Privatsektor von Québec, British Columbia und Alberta
Action
Other
Status of proceedings
unknown
Sector
Media and online platforms
Employees
10,000 or more
Published
23 Sep 2025

Checked against the official source on 25 Sep 2026 · Direct link

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18 Sep 2025 Samaritaine SASCNIL: €100,000 fine for Samaritaine over hidden cameras in stockrooms FranceVideo surveillance €100,000

The CNIL (French data protection authority) fined Samaritaine SAS, operator of the Paris department store of the same name, EUR 100,000 because in August 2023, in response to thefts of goods, it had installed cameras disguised as smoke detectors and capable of recording sound in two stockrooms, which employees discovered a few weeks later. The CNIL objected to the lack of any prior assessment and documentation of the covert deployment, intended to be only temporary, the excessive recording of employees' conversations, the late involvement of the data protection officer, and the failure to notify and document a personal data breach after employees kept the memory cards containing the recordings when the cameras were removed (Art. 33(1) and (5) GDPR).

What organisations can take from it

Covert cameras aimed at employees are permissible only exceptionally, for a limited period, documented and after involving the data protection officer; sound recording is generally disproportionate.

Relevance to training and awareness

Covert video surveillance of employees

Authority / court
Commission nationale de l'informatique et des libertés (CNIL), formation restreinte
Area of law
Data protection · Video surveillance
Legal basis
Art. 5 Abs. 1 lit. a, Art. 5 Abs. 2, Art. 5 Abs. 1 lit. c, Art. 33 Abs. 1 und 5, Art. 38 Abs. 1 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Employees
250 to 999
Culpability
negligent
Published
23 Sep 2025

Checked against the official source on 2 Oct 2026 · Direct link

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17 Sep 2025 Servicios Financieros Carrefour, E.F.C., S.A.AEPD: €1.5m fine for Carrefour's financial arm after attack using stolen credentials SpainData breaches and data security €1.5m

In December 2023 an attacker used credentials leaked elsewhere to retrieve customer data, including partial payment method data, through a service of the financial services provider. The AEPD found a breach of Art. 5(1)(f) GDPR; the sanction of 2,500,000 EUR was reduced by 40% to 1,500,000 EUR because liability was acknowledged and payment made voluntarily.

What organisations can take from it

Services holding financial data must be able to detect and fend off mass retrievals launched with third-party credentials.

Relevance to training and awareness

Credential stuffing and protecting customer accounts

Authority / court
Agencia Española de Protección de Datos (AEPD)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 5 Abs. 1 lit. f DSGVO
Action
Fine
Status of proceedings
final
Sector
Financial services and insurance
Mitigating circumstances
40% reduction for acknowledgement of liability and voluntary payment (Art. 85 LPACAP).
Published
19 Dec 2025

Checked against the official source on 28 Sep 2026 · Direct link

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12 Sep 2025 Specer sp. z o.o.Medical company Specer: CEO acting as data protection officer costs 11,365 PLN PolandData protection €2,669

For almost six years, the chair of the management board of the medical company was also its data protection officer; this came to light after a report that a patient had been handed documents relating to another person. Poland’s data protection authority (UODO) found a conflict of interest and imposed 11,365 PLN.

What organisations can take from it

This also applies in small practices and companies: management cannot be its own data protection officer.

Relevance to training and awareness

Role and independence of the data protection officer; release of patient records

Authority / court
Prezes Urzędu Ochrony Danych Osobowych (UODO)
Area of law
Data protection
Legal basis
Art. 38 Abs. 6 DSGVO (DKN.5131.7.2025)
Action
Fine
Status of proceedings
final
Sector
Healthcare
Mitigating circumstances
An independent external data protection officer was appointed in July 2024.
Published
29 Sep 2025

Original amount 11,365 PLN, converted at the ECB reference rate of 12 Sep 2025.

Checked against the official source on 25 Sep 2026 · Direct link

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8 Sep 2025 S-Pankki OyjS-Pankki: 1.8 million EUR over security flaw in bank identification service FinlandData breaches and data security €1.8m

After a new login function was introduced in the S-mobiili app in April 2022, a vulnerability in the identification service made it possible until August 2022 to access online banking and services requiring strong authentication using other customers’ credentials; misuse caused financial losses. The bank had introduced the function without sufficient risk analysis and testing; the sanctions board of the Tietosuojavaltuutetun toimisto (Office of the Data Protection Ombudsman) imposed 1.8 million EUR in addition to a reprimand, with a previous reprimand acting as an aggravating factor.

What organisations can take from it

Before launch, new functions in authentication services require a risk analysis of all user paths and targeted security testing.

Authority / court
Tietosuojavaltuutetun toimisto – seuraamuskollegio (Datenschutzbeauftragter, Sanktionsgremium)
Area of law
Data protection · Data breaches and data security
Legal basis
DSGVO Art. 5 Abs. 1 lit. f, Art. 25 Abs. 1, Art. 32 Abs. 1 und 2
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance
Repeat case
yes
Mitigating circumstances
The fine imposed by the financial supervisory authority (7.67 million EUR) for the same facts was taken into account (fine around one third of the amount that would otherwise have been imposed); according to the bank, it compensated customers for direct losses.
Published
10 Sep 2025

Checked against the official source on 25 Sep 2026 · Direct link

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8 Sep 2025 SIA "ZZ Dats"IT service provider ZZ Dats pays 300,000 EUR after data leak as processor LatviaData breaches and data security €300,000

Unknown persons accessed the system operator’s databases via several websites and obtained personal data. The Datu valsts inspekcija (Latvian Data State Inspectorate, DVI) initially imposed 400,000 EUR; in the objection procedure, the director set aside the allegation relating to the company’s role as controller because ZZ Dats was a processor, and set the fine at 300,000 EUR for insufficient security measures under Art. 32 GDPR. The company has brought an action.

What organisations can take from it

Processors are also independently liable for the security of the systems they operate.

Authority / court
Datu valsts inspekcija (DVI)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 32 Abs. 1 lit. b und d, Abs. 2, Art. 83 Abs. 4 lit. a DSGVO
Action
Fine
Status of proceedings
under appeal
Sector
Telecoms, IT and software

Checked against the official source on 25 Sep 2026 · Direct link

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4 Sep 2025 Einheitlicher Abwicklungsausschuss (Single Resolution Board, SRB)CJEU: pseudonymised data in disclosure to Deloitte – EDPS v SRB EU levelData subject rights and transparency –

The Single Resolution Board (SRB) passed on pseudonymised comments from former Banco Popular shareholders to Deloitte without informing the data subjects; the European Data Protection Supervisor (EDPS) considered this an infringement of the duty to inform. The Court of Justice of the European Union (Case C-413/23 P) set aside the judgment of the General Court and clarified that the duty to inform is to be assessed from the controller's perspective at the time of collection; the case was referred back to the General Court.

What organisations can take from it

Pseudonymisation does not release the controller from informing data subjects about the recipients of their data.

Authority / court
Gerichtshof der Europäischen Union, Rs. C-413/23 P
Area of law
Data protection · Data subject rights and transparency
Legal basis
Verordnung (EU) 2018/1725 (Informationspflicht)
Status of proceedings
under appeal
Sector
Public sector
Published
4 Sep 2025

Checked against the official source on 25 Sep 2026 · Direct link

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2 Sep 2025 IDdesign A/SIDdesign: High Court raises GDPR fine to 1.5 million DKK – group turnover counts DenmarkData protection €200,986

The furniture retailer had stored data of around 385,000 customers in a legacy system without retention periods. The district court had imposed 100,000 DKK; following a referral to the CJEU on whether the fine is to be calculated on the basis of the turnover of the entire group, the High Court increased the fine to 1.5 million DKK.

What organisations can take from it

Retention periods also apply to legacy systems in individual branches – and the group turnover counts when setting the fine.

Authority / court
Vestre Landsret (auf Anzeige der Datatilsynet)
Area of law
Data protection
Legal basis
DSGVO Art. 5 Abs. 1 lit. e, Art. 83
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce

Original amount 1,500,000 DKK, converted at the ECB reference rate of 2 Sep 2025.

Checked against the official source on 25 Sep 2026 · Direct link

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1 Sep 2025 Google LLC und Google Ireland LimitedGoogle: 325 million EUR – advertising cookies at account creation and ads in the Gmail inbox FranceCookies and tracking €325m

When creating a Google account, users were not sufficiently informed that advertising cookies were necessarily placed in the process; in addition, Google displayed advertisements between e-mails in Gmail without prior consent. The Commission nationale de l’informatique et des libertés (French data protection authority, CNIL) imposed 200 million EUR on Google LLC and 125 million EUR on Google Ireland and ordered remedial action within six months, subject to a penalty payment of 100,000 EUR per day.

What organisations can take from it

Do not tacitly tie advertising cookies to account creation – and advertising in the inbox counts as direct marketing requiring consent.

Authority / court
Commission nationale de l'informatique et des libertés (CNIL), formation restreinte
Area of law
Data protection · Cookies and tracking
Legal basis
Art. 82 Loi Informatique et Libertés; Art. L. 34-5 Code des postes et des communications électroniques
Action
Fine
Status of proceedings
unknown
Sector
Media and online platforms
Employees
10,000 or more

Checked against the official source on 25 Sep 2026 · Direct link

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1 Sep 2025 Infinite Styles Services Co. Limited (Shein)Shein: 150 million EUR – cookies without consent and despite rejection FranceCookies and tracking €150m

On shein.com, advertising cookies were placed without consent as soon as the site was accessed; in addition to an incomplete cookie banner, there was an advertising pop-up without an option to reject. After clicking ‘Reject all’ or withdrawing consent, cookies continued to be read. The Commission nationale de l’informatique et des libertés (French data protection authority, CNIL) imposed 150 million EUR.

What organisations can take from it

A cookie banner must work technically: rejecting and withdrawing consent must actually stop cookies from being placed and read.

Authority / court
Commission nationale de l'informatique et des libertés (CNIL), formation restreinte
Area of law
Data protection · Cookies and tracking
Legal basis
Art. 82 Loi Informatique et Libertés (Umsetzung von Art. 5 Abs. 3 ePrivacy-Richtlinie)
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Employees
10,000 or more

Checked against the official source on 25 Sep 2026 · Direct link

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28 Aug 2025 Home Improvement Marketing LtdICO: £300,000 fine for Home Improvement Marketing over 2.4 million automated calls United KingdomMarketing and consent €347,343

The ICO fined Home Improvement Marketing Ltd £300,000 and issued an enforcement notice. After executing a search warrant in March 2024, it found that between 31 May and 31 August 2023 the company had instigated 2,449,380 automated marketing calls without prior consent; 274 complaints were received. According to the ICO, the software responded to recipients' answers and offered no way to opt out of further calls. The legal basis is regulations 19 and 24 of PECR.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Marketing and consent
Legal basis
Regulations 19 und 24 PECR; section 55A DPA 1998
Action
Fine
Status of proceedings
unknown
Sector
Construction and real estate

Original amount 300,000 GBP, converted at the ECB reference rate of 28 Aug 2025.

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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28 Aug 2025 Green Spark Energy LtdICO: £250,000 fine for Green Spark Energy over 9.6 million automated marketing calls United KingdomMarketing and consent €289,452

The ICO fined Green Spark Energy Ltd £250,000 and issued an enforcement notice. After executing a search warrant in March 2024, the regulator found that from May 2023 to May 2024 the company had instigated 9,587,050 automated calls carrying recorded marketing messages; 497 complaints were received. According to the ICO, the recordings contained misleading statements designed to pressure homeowners, for example about supposed risks of their existing loft insulation. The legal basis is regulations 19 and 24 of PECR.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Marketing and consent
Legal basis
Regulations 19 und 24 PECR; section 55A DPA 1998
Action
Fine
Status of proceedings
unknown
Sector
Construction and real estate

Original amount 250,000 GBP, converted at the ECB reference rate of 28 Aug 2025.

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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27 Aug 2025 SK Telecom Co., Ltd.SK Telecom: 134.8 billion KRW after leak of USIM data on around 23 million customers South KoreaData breaches and data security €83.2m

Attackers who had planted malware in systems of SK Telecom Co., Ltd. since August 2021 took 9.82 GB of data on around 23 million subscribers from the home subscriber server in April 2025, including USIM authentication keys and IMSI. The authority found a lack of network segregation and access controls, authentication data not securely encrypted, missing security updates, an inadequate set-up of the chief privacy officer function and late notification of those affected. It imposed a penalty surcharge of 134,791,000,000 KRW and an administrative fine of 9,600,000 KRW (134,800,600,000 KRW in total) and issued orders on security, governance and oversight of service providers and sales partners.

What organisations can take from it

Core mobile network systems belong in the protection and certification scheme – leaving them out means overlooking attackers who have been embedded for years.

Relevance to training and awareness

Undetected malware in core systems

Authority / court
Personal Information Protection Commission (PIPC, 개인정보보호위원회)
Area of law
Data protection · Data breaches and data security
Legal basis
Personal Information Protection Act (개인정보 보호법) Art. 29, Art. 31(1) und (3), Art. 34(1); Sanktion nach Art. 64-2(1) Nr. 9
Action
Fine
Status of proceedings
unknown
Sector
Telecoms, IT and software
Repeat case
yes
Mitigating circumstances
Reduction of 30% because no benefit was derived and a further 50% for completed remediation, compensation of those affected and protective efforts; increase of 50% because the infringement lasted more than two years. Cooperation was not taken into account because documents were submitted late.
Liability of senior managers
There was no chief privacy officer (CPO) with overall responsibility; the company was ordered to define the CPO’s responsibility and role clearly and to rebuild its governance.
Published
28 Aug 2025

Original amount 134,800,600,000 KRW, converted at the ECB reference rate of 27 Aug 2025.

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27 Aug 2025 Bristol City CouncilICO: enforcement notice against Bristol City Council over unanswered subject access requests United KingdomData subject rights and transparency Order

The ICO issued an enforcement notice to Bristol City Council because it found that the council had not responded to subject access requests as required by law. The notice relies on Articles 12(3), 15(1) and 15(3) UK GDPR and examines, among other things, the period from 1 April 2023 to 31 March 2024.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 12(3), 15(1) und 15(3) UK GDPR; section 149 DPA 2018
Action
Order
Status of proceedings
unknown
Sector
Public sector

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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26 Aug 2025 Kmart Australia LimitedKmart: facial recognition used against refund fraud breached the Privacy Act AustraliaVideo surveillance Order

From June 2020 to July 2022, Kmart Australia used facial recognition in 28 stores to record the face of every person who came in and of every customer at the returns counters, with the aim of uncovering refund fraud, without informing them or obtaining their consent. The Privacy Commissioner rejected the exception for addressing unlawful activity, because the indiscriminate collection of sensitive biometric information was disproportionate given less intrusive alternatives and its limited benefit, and ordered that the conduct must not be continued or repeated. The decision is currently under review before the Administrative Review Tribunal; hearings are scheduled for early 2027. The decision is not final.

What organisations can take from it

Before deploying facial recognition, organisations must assess and document whether less intrusive means would suffice and whether the intrusion into the privacy of everyone captured is proportionate.

Relevance to training and awareness

Facial recognition in retail: proportionality, notice and consent

Authority / court
Office of the Australian Information Commissioner (OAIC)
Area of law
Data protection · Video surveillance
Legal basis
Privacy Act 1988 (Cth), APP 1.3, 1.4, 3.3, 3.4, 5.1, 5.2
Action
Order
Status of proceedings
under appeal
Sector
Retail and e-commerce
Mitigating circumstances
Kmart stopped using the system in July 2022 when the investigation began and cooperated with the regulator throughout.
Published
18 Sep 2025

Checked against the official source on 3 Oct 2026 · Direct link

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21 Aug 2025 Kwong's Art Jewellery Trading Company Limited, My Jewelry Management LimitedJewellery companies: data of around 79,400 people stolen – enforcement notices Hong KongData breaches and data security Order

At Kwong's Art Jewellery Trading Company Limited and its retail subsidiary My Jewelry Management Limited, which run their IT systems jointly, an attacker (reported in November 2024) obtained the credentials of an administrator account by brute force, exfiltrated the database and deleted it; around 79,400 individuals were affected, including customers and current and former employees. In its report published on 21 August 2025 the PCPD (Privacy Commissioner for Personal Data, Hong Kong's data protection authority) found breaches of DPP 4(1), among other things because the account of a departed employee had not been deleted in time, server operating systems were outdated and security policies and security assessments were lacking. Both companies were served enforcement notices to remedy the deficiencies and prevent further contraventions.

What organisations can take from it

Delete the accounts of departing staff immediately, keep servers up to date and protect administrator access against brute-force attacks.

Relevance to training and awareness

Access management for leavers, patch management and protection of administrator accounts

Authority / court
Privacy Commissioner for Personal Data (PCPD), Hongkong
Area of law
Data protection · Data breaches and data security
Legal basis
Personal Data (Privacy) Ordinance, Data Protection Principle 4(1); Enforcement Notices
Action
Order
Status of proceedings
unknown
Sector
Retail and e-commerce
Published
21 Aug 2025

Checked against the official source on 3 Oct 2026 · Direct link

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12 Aug 2025 Asociația Casa de Ajutor Reciproc „FLEXICREDIT”Credit association Flexicredit grants 17 loans on forged documents – 3,000 EUR RomaniaData breaches and data security €2,990

A school employee gained access to her school’s official e-mail account and sent forged documents on the basis of which the credit association concluded 17 loans in 2023/2024 without the knowledge of the data subjects. The Romanian data protection authority (ANSPDCP) criticised the insufficient identity verification for remote applications and imposed 15,141.6 lei (3,000 EUR). Date = publication of the press release; according to the authority, the investigation was concluded in June 2025.

What organisations can take from it

Remote contracting requires robust identity verification – an e-mail from an ‘official’ address is no proof.

Relevance to training and awareness

Identity verification and fraud detection in remote applications

Authority / court
Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 32 Abs. 2 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance
Published
12 Aug 2025

Original amount 15,141.6 RON, converted at the ECB reference rate of 12 Aug 2025.

Checked against the official source on 25 Sep 2026 · Direct link

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6 Aug 2025 DSB: fine against news portal that ignored instruction on cookie banner AustriaCookies and tracking €6,200

In 2023, the Austrian data protection authority (Datenschutzbehörde, DSB) had ordered a local news portal (a media GmbH & Co KG, name pseudonymised) by decision to offer, on the first layer of the cookie banner, an equivalent option to close it without consent. Because the company did not implement this from October 2024 until at least March 2025, the DSB imposed 6,200 EUR for failure to comply with an instruction; the penalty decision is final.

What organisations can take from it

Implement orders of the supervisory authority on time – ignoring them risks a separate fine in addition to the original infringement.

Authority / court
Datenschutzbehörde (DSB)
Area of law
Data protection · Cookies and tracking
Legal basis
Art. 58 Abs. 2 lit. d i. V. m. Art. 83 Abs. 6 DSGVO; Art. 7 DSGVO
Action
Fine
Status of proceedings
final
Sector
Media and online platforms

Checked against the official source on 25 Sep 2026 · Direct link

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23 Jul 2025 ESTO ASData protection authority requires ESTO AS to stop creating accounts for non-customers EstoniaData subject rights and transparency Order

The instalment payment provider created customer profiles without a contract for persons who signed in via retailer checkouts, refused former customers the closure of their accounts and continued to send them transactional e-mails with advertising content. The Andmekaitse Inspektsioon (Estonian Data Protection Inspectorate, AKI) ordered transparent information, valid consent, erasure options under Art. 17 GDPR and the separation of transactional and advertising e-mails; a penalty payment of 5,000 EUR is threatened for each item not fulfilled.

What organisations can take from it

Customer accounts must not be created for non-customers ‘on the side’ – and erasure must work once the contract has ended.

Authority / court
Andmekaitse Inspektsioon (AKI)
Area of law
Data protection · Data subject rights and transparency
Legal basis
§ 56 Abs. 1, § 58 Abs. 1 IKS; Art. 58 Abs. 2 lit. d, Art. 4 Nr. 11, 5, 6, 7, 12–14, 17 DSGVO
Action
Order
Status of proceedings
unknown
Sector
Financial services and insurance

Checked against the official source on 25 Sep 2026 · Direct link

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22 Jul 2025 HEP-Toplinarstvo d.o.o.Croatia: 320,000 EUR against HEP-Toplinarstvo over plain-text passwords CroatiaData breaches and data security €320,000

The district heating company stored the passwords of almost 16,000 users of its customer portal ‘Moj račun’ in readable form and, when ‘forgot password’ was used, sent the old password by e-mail. The Agencija za zaštitu osobnih podataka (Croatian Personal Data Protection Agency, AZOP) imposed 320,000 EUR for lack of security measures and insufficient cooperation, as the company neither provided evidence of remediation nor disclosed all information (date = publication).

What organisations can take from it

Never store passwords in plain text – and refusing to provide evidence to the supervisory authority increases the fine.

Relevance to training and awareness

Secure password storage in software development

Authority / court
Agencija za zaštitu osobnih podataka (AZOP)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 31, Art. 32 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Energy and utilities
Published
22 Jul 2025

Checked against the official source on 25 Sep 2026 · Direct link

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3 Jul 2025 Ezynetic Pte. Ltd.Ezynetic: 17,500 SGD after ransomware at IT service provider for moneylenders SingaporeData processors €11,664

The SaaS provider operates a system for licensed moneylenders that is linked to the Moneylenders Credit Bureau and into which its clients enter data on loan applicants and borrowers; in June 2024 an attacker used a vulnerable web application to take over the SQL server's system administrator account, which was protected only by an easily guessed password, deleted databases and exfiltrated data on 190,589 individuals including credit report data, which was offered for sale on the dark web. The Personal Data Protection Commission (PDPC, Singapore's data protection authority) found a breach of the Protection Obligation (inadequate access control, no vulnerability assessments or penetration tests) and, given the company's role as a provider processing client data entrusted to it, considered a fine of 17,500 SGD appropriate; it rejected the request for a waiver or reduction. In addition, the company must obtain the Cyber Trust mark certification of the Cyber Security Agency of Singapore (CSA) for its new network within nine months.

What organisations can take from it

Privileged default accounts such as a database server administrator must be disabled or secured with strong passwords and additional controls, and systems must be tested regularly for vulnerabilities.

Relevance to training and awareness

Strong passwords and protection of privileged administrator accounts

Authority / court
Personal Data Protection Commission (PDPC)
Area of law
Data protection · Data processors
Legal basis
Section 24(a) PDPA 2012 (Protection Obligation); Section 48J PDPA (Financial Penalty); Section 48I PDPA (Directions)
Action
Fine
Status of proceedings
unknown
Sector
Telecoms, IT and software
Repeat case
no
Mitigating circumstances
Cooperation, admission under the Expedited Decision Procedure and first breach of the PDPA.
Published
3 Jul 2025

Original amount 17,500 SGD, converted at the ECB reference rate of 3 Jul 2025.

Checked against the official source on 4 Oct 2026 · Direct link

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2 Jul 2025 Hrvatski ured za osiguranje (HUO)AZOP: 101,000 EUR against Croatian Insurance Bureau after leak of vehicle owner data CroatiaData breaches and data security €101,000

Following an anonymous tip-off about a USB stick containing data on more than one million vehicle owners (name, OIB, address, registration number, insurance data), the Croatian data protection authority (Agencija za zaštitu osobnih podataka, AZOP) found that the data originated from the database of the Insurance Bureau, which had not laid down appropriate protective measures or deletion periods. Because of its public tasks, the fine was capped at 101,000 EUR (date of publication; exact date of the decision not stated).

What organisations can take from it

Large registers need access controls, export logging and deletion periods so that bulk data does not end up unnoticed on USB sticks.

Relevance to training and awareness

Access control and deletion periods for register data

Authority / court
Agencija za zaštitu osobnih podataka (AZOP)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 5 Abs. 1 lit. e, Art. 32 Abs. 2 und 4 DSGVO; Art. 44 kroatisches DSGVO-Durchführungsgesetz
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance
Mitigating circumstances
Cap due to public tasks (Art. 44 of the Implementing Act).
Published
2 Jul 2025

Checked against the official source on 25 Sep 2026 · Direct link

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1 Jul 2025 Healthline Media LLCCalifornia: $1.55 million against Healthline over disclosure of illness-related article titles USA, CACookies and tracking €1.31m

Despite objections, the health portal continued to pass data to advertising partners and transmitted article titles suggestive of diagnoses for targeted advertising; the consent banner did not stop the tracking. In addition, the required contractual clauses with advertising partners were missing. The settlement was reached with the Attorney General of California.

What organisations can take from it

Test consent banners technically: if rejecting does not actually switch off tracking, that is misleading and unlawful.

Authority / court
Attorney General of California (California Department of Justice)
Area of law
Data protection · Cookies and tracking
Legal basis
California Consumer Privacy Act (CCPA), Unfair Competition Law
Action
Fine
Status of proceedings
final
Sector
Media and online platforms
Published
1 Jul 2025

Original amount 1,550,000 USD, converted at the ECB reference rate of 1 Jul 2025.

Checked against the official source on 25 Sep 2026 · Direct link

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25 Jun 2025 Vodafone – Πάναφον Α.Ε.Ε.Τ.Greece: 700,000 EUR against Vodafone over prepaid numbers registered in other people’s names GreeceData processors €700,000

Using a customer’s identity card, an unknown person registered at least 15 prepaid numbers in her name at a Vodafone partner shop. By Decision 27/2025, the Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (Hellenic Data Protection Authority) imposed on Vodafone 350,000 EUR (processing by a processor, Art. 28), 200,000 EUR (accuracy of data) and 150,000 EUR under the Greek ePrivacy law, and issued a reprimand requiring the company to secure the activation of new numbers technically within three months (for example by sending an SMS to the existing customer); the shop (partnership, anonymised) received 40,000 EUR.

What organisations can take from it

Identity checks in branch and partner distribution are a data protection issue – providers are liable for weak processes of their distribution partners.

Relevance to training and awareness

Identity verification when concluding contracts in partner distribution

Authority / court
Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (Hellenic Data Protection Authority)
Area of law
Data protection · Data processors
Legal basis
Art. 5 Abs. 1 lit. d, Art. 28 Abs. 1 und 3 DSGVO; Art. 12 Gesetz 3471/2006
Action
Fine
Status of proceedings
unknown
Sector
Telecoms, IT and software

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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24 Jun 2025 BirthlinkICO: £18,000 fine for charity Birthlink over destroyed records United KingdomData breaches and data security €21,109

The ICO fined the Scottish charity Birthlink £18,000. The ICO found that the organisation had destroyed around 4,800 personal records; according to the ICO, up to ten per cent of them may be irreplaceable.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 5(1)(f), 5(2), 32(1)-(2) und 33 UK GDPR; section 155 DPA 2018
Action
Fine
Status of proceedings
unknown
Sector
Other

Original amount 18,000 GBP, converted at the ECB reference rate of 24 Jun 2025.

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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23 Jun 2025 McDonald’s Polska sp. z o.o.; 24/7 Communication sp. z o.o. (Auftragsverarbeiter)McDonald’s Polska and service provider: PLN 17.1m after staff rotas were publicly accessible PolandEmployee data €4m

Data of employees of McDonald’s and its franchisees from the rota module (including names, PESEL or passport numbers, working hours, positions) sat in a publicly accessible directory. UODO found that McDonald’s Polska had carried out no risk analysis, implemented no appropriate safeguards and not effectively supervised its processor, and imposed fines of PLN 1,632,063, 13,600,528 and 1,700,066 (PLN 16,932,657 in total) and a reprimand; the processor 24/7 Communication received PLN 94,286, 42,429 and 47,143 (PLN 183,858), making PLN 17,116,515 overall. The decision is not final.

What organisations can take from it

Outsourcing HR processes does not shift responsibility: a risk analysis, access to the system configuration and audits actually carried out at the provider are mandatory.

Relevance to training and awareness

Protecting employee data in outsourced HR systems

Authority / court
Prezes Urzędu Ochrony Danych Osobowych (UODO)
Area of law
Data protection · Employee data
Legal basis
Art. 5 Abs. 1 lit. c und f, Art. 5 Abs. 2, Art. 25 Abs. 1, Art. 28 Abs. 1, Art. 32 Abs. 1 und 2, Art. 38 Abs. 1 DSGVO sowie Art. 34 Abs. 1 und 3 lit. c DSGVO (Verwarnung) (Verantwortlicher); Art. 28 Abs. 3 lit. c, Abs. 4 und 9, Art. 32 Abs. 1 und 2, Art. 38 Abs. 1 DSGVO (Auftragsverarbeiter)
Action
Fine
Status of proceedings
under appeal
Sector
Food and agriculture
Published
21 Jul 2025

Original amount 17,116,515 PLN, converted at the ECB reference rate of 23 Jun 2025.

Checked against the official source on 28 Sep 2026 · Direct link

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20 Jun 2025 Goldheart Jewelry Pte. Ltd.Goldheart Jewelry: 58,000 SGD over security patch applied eleven months late SingaporeData breaches and data security €39,197

The jeweller applied a patch released in February 2022 for a known vulnerability (CVE-2022-24086) in the Magento platform of its online shop only in January 2023; through the gap an attacker extracted the customer database with data on 41,379 individuals and posted it on an online forum in May 2023. The Personal Data Protection Commission (PDPC, Singapore's data protection authority) found a negligent breach of the Protection Obligation because the company relied entirely on its maintenance vendor for patching without directing or monitoring it, and rejected the argument that the vendor had been a data intermediary. Alongside 58,000 SGD (provisionally 64,000 SGD; the finding on credentials stored in plain text was dropped after representations) it directed an external security audit of access controls and the remediation of any gaps.

What organisations can take from it

A company that outsources the maintenance of its web shop remains responsible for patching and must assign responsibilities and monitor implementation.

Authority / court
Personal Data Protection Commission (PDPC)
Area of law
Data protection · Data breaches and data security
Legal basis
Section 24 PDPA 2012 (Protection Obligation); Section 48J PDPA (Financial Penalty); Section 48I PDPA (Directions)
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Culpability
negligent
Mitigating circumstances
Prompt remediation once the incident was known, admission under the Expedited Decision Procedure and cooperation.
Published
8 Jan 2026

Original amount 58,000 SGD, converted at the ECB reference rate of 20 Jun 2025.

Checked against the official source on 4 Oct 2026 · Direct link

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18 Jun 2025 Waxholms Ångfartygs AktiebolagWaxholmsbolaget: fine for processing a captain’s breathalyser test results SwedenEmployee data €6,801

The shipping company processed results of on-board breath alcohol tests that could be attributed to a complainant employed as a captain. The Swedish Authority for Privacy Protection (IMY) regarded this as processing without a legal basis and as unlawful processing of health data and imposed 75,000 SEK.

What organisations can take from it

Monitoring data such as alcohol test results are employees’ health data – access, storage and legal basis must be settled before such tests are introduced.

Relevance to training and awareness

Employee health data (alcohol tests)

Authority / court
Integritetsskyddsmyndigheten (IMY)
Area of law
Data protection · Employee data
Legal basis
DSGVO Art. 6, Art. 9
Action
Fine
Status of proceedings
unknown
Sector
Transport, logistics and shipping
Published
18 Jun 2025

Original amount 75,000 SEK, converted at the ECB reference rate of 18 Jun 2025.

Checked against the official source on 25 Sep 2026 · Direct link

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12 Jun 2025 Department of Social Protection (DSP)DPC: 550,000 EUR against Irish social protection ministry over facial matching without legal basis IrelandData subject rights and transparency €550,000

For registration for the Public Services Card, the ministry created biometric facial templates of a large part of the population without a sufficiently clear legal basis, with deficient information and an incomplete data protection impact assessment. Ireland's Data Protection Commission (DPC) issued a reprimand, imposed 550,000 EUR and ordered the biometric processing to be stopped within nine months if no valid legal basis is found.

What organisations can take from it

Biometric procedures require a precise statutory basis and a complete impact assessment before they are rolled out widely.

Authority / court
Data Protection Commission (DPC)
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 5 Abs. 1 lit. a und e, Art. 6 Abs. 1, Art. 9 Abs. 1, Art. 13, Art. 35 Abs. 7 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Public sector
Mitigating circumstances
No deficiencies were found in the technical and organisational security measures.
Published
12 Jun 2025

Checked against the official source on 25 Sep 2026 · Direct link

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6 Jun 2025 South Yorkshire PoliceICO: Reprimand for South Yorkshire Police after loss of body-worn video footage United KingdomData breaches and data security Reprimand or warning

The ICO issued a reprimand to South Yorkshire Police. The ICO found that during a data transfer in July 2023, carried out by a third-party supplier within the digital evidence management system, 96,174 original body-worn video recordings were accidentally deleted. The ICO found that the force lacked appropriate technical and organisational security measures and could not demonstrate compliance. The action was based on the law-enforcement processing rules in Part 3 of the DPA 2018.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Data breaches and data security
Legal basis
section 34(3) und section 40 DPA 2018 (Part 3)
Action
Reprimand or warning
Status of proceedings
unknown
Sector
Public sector

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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5 Jun 2025 23andMe, Inc.ICO: £2.31 million against 23andMe after credential stuffing targeting genetic data United KingdomData breaches and data security €2.74m

From April to September 2023, attackers used reused credentials to access data on 155,592 people in the United Kingdom, including ancestry, family trees and health information. There was no MFA, no secure password rules and no effective monitoring; despite anomalies in July 2023, the full investigation only began in October. Joint investigation by the UK Information Commissioner's Office (ICO) with the Privacy Commissioner of Canada.

What organisations can take from it

Companies that manage genetic or health data must protect customer accounts against credential stuffing with MFA and investigate warning signs immediately.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Data breaches and data security
Legal basis
UK GDPR Art. 5 Abs. 1 lit. f, Art. 32 Abs. 1
Action
Fine
Status of proceedings
unknown
Sector
Healthcare
Employees
250 to 999
Culpability
negligent
Published
17 Jun 2025

Original amount 2,310,000 GBP, converted at the ECB reference rate of 5 Jun 2025.

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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5 Jun 2025 CaixaBank, S.A.AEPD: 200,000 EUR against CaixaBank over continued storage of a non-customer's data SpainMarketing and consent €200,000

A person who was not (or no longer) a customer received a letter from CaixaBank about an update to its privacy statement, announcing that she would be contacted about her advertising preferences. The Spanish data protection authority (Agencia Española de Protección de Datos, AEPD) considered the continued storage of her data to be an infringement of the principle of storage limitation and imposed 200,000 EUR; the bank's request for reconsideration was dismissed as inadmissible.

What organisations can take from it

Before mass mailings, check whether the recipients' data may still be stored at all – former customers should be deleted, not written to.

Authority / court
Agencia Española de Protección de Datos (AEPD)
Area of law
Data protection · Marketing and consent
Legal basis
Art. 5 Abs. 1 lit. e DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance
Employees
10,000 or more

Checked against the official source on 25 Sep 2026 · Direct link

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3 Jun 2025 Vodafone GmbHBfDI: 45 million EUR against Vodafone over fraud in partner agencies and authentication gaps GermanyData processors €45m

Malicious employees in partner agencies that broker contracts for Vodafone had created fictitious contracts and contract changes to the detriment of customers. The German Federal Commissioner for Data Protection and Freedom of Information (BfDI) imposed 15 million EUR for inadequate vetting and monitoring of the partner agencies (Art. 28) and 30 million EUR for authentication deficiencies in ‘MeinVodafone’ in combination with the hotline, through which unauthorised persons were able, among other things, to retrieve eSIM profiles; in addition, a reprimand was issued under Art. 32.

What organisations can take from it

Companies that outsource sales to partner agencies must audit how those agencies handle customer data and make misuse technically harder.

Relevance to training and awareness

Insider threats and oversight of sales partners

Authority / court
Bundesbeauftragte für den Datenschutz und die Informationsfreiheit (BfDI)
Area of law
Data protection · Data processors
Legal basis
Art. 28 Abs. 1 S. 1, Art. 32 Abs. 1 DSGVO
Action
Fine
Status of proceedings
final
Sector
Telecoms, IT and software
Mitigating circumstances
Full cooperation including self-incrimination, modernisation of systems, separation from fraudulent partners; fines accepted and paid, plus donations amounting to millions.
Published
3 Jun 2025

Checked against the official source on 25 Sep 2026 · Direct link

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30 May 2025 Xfera Móviles, S.A.U.AEPD: 200,000 EUR against Xfera (MásMóvil) over number porting without consent SpainData breaches and data security €200,000

A customer's mobile number was ported to MásMóvil without the customer having requested it; the new SIM card was handed over to a third party who did not identify themselves. The Spanish data protection authority (Agencia Española de Protección de Datos, AEPD) found processing without a legal basis, imposed 200,000 EUR and ordered measures against such incidents; the company's request for reconsideration was unsuccessful.

What organisations can take from it

Issue SIM cards and carry out porting only after robust identity verification – couriers and sales partners must comply with this too.

Relevance to training and awareness

Identity verification for porting and SIM handover (SIM swapping)

Authority / court
Agencia Española de Protección de Datos (AEPD)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 6 Abs. 1 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Telecoms, IT and software

Checked against the official source on 25 Sep 2026 · Direct link

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27 May 2025 AS Watson (Health & Beauty Continental Europe) B.V.AP reduces cookie fine against Kruidvat operator AS Watson to 50,000 EUR after objection NetherlandsCookies and tracking €50,000

The company behind the Kruidvat drugstore chain tracked visitors to Kruidvat.nl with tracking cookies without their knowledge or consent, enabling it to build profiles from location, pages visited, shopping basket and purchases. The Dutch data protection authority (Autoriteit Persoonsgegevens, AP) had imposed 600,000 EUR in 2024, upheld the objection in May 2025 and reduced the fine to 50,000 EUR.

What organisations can take from it

Set tracking cookies in an online shop only after genuine consent – pre-ticked or hidden consent is not sufficient.

Authority / court
Autoriteit Persoonsgegevens (AP)
Area of law
Data protection · Cookies and tracking
Legal basis
Art. 6 Abs. 1 i. V. m. Art. 5 Abs. 1 lit. a DSGVO (Tracking-Cookies ohne Einwilligung)
Action
Fine
Status of proceedings
reduced
Sector
Retail and e-commerce
Published
12 Jun 2025

Checked against the official source on 25 Sep 2026 · Direct link

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27 May 2025 Yliopiston ApteekkiYliopiston Apteekki: 1.1 million EUR over tracking in online shop – court annuls fine FinlandCookies and tracking overturned

In 2018–2022, the online pharmacy transmitted purchase data, including data on prescription medicines, to the tracking providers via Google and Meta tracking. The sanctions board of the Tietosuojavaltuutetun toimisto (Office of the Data Protection Ombudsman) imposed 1.1 million EUR and a reprimand; on 1 June 2026 the Helsingin hallinto-oikeus (Helsinki Administrative Court) upheld the infringement but annulled the fine because it was unclear whether a fine may be imposed on the university pharmacy at all (not final).

What organisations can take from it

Tracking tools on health-related websites can easily transmit sensitive data – include marketing technology in the data protection review.

Relevance to training and awareness

Tracking pixels on sensitive websites

Authority / court
Tietosuojavaltuutetun toimisto – seuraamuskollegio; Helsingin hallinto-oikeus
Area of law
Data protection · Cookies and tracking
Legal basis
DSGVO Art. 9, Art. 25, Art. 32
Action
Fine
Status of proceedings
overturned
Sector
Healthcare
Published
4 Jun 2025

Amount in EUR; no ECB reference rate is available for this currency.

Checked against the official source on 25 Sep 2026 · Direct link

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26 May 2025 Repsol Comercializadora de Electricidad y Gas, S.L.AEPD: €1.38m fine for Repsol retail arm over contracts under mixed-up customer data SpainData breaches and data security €1.38m

Because another customer's switching request with an almost identical name was recorded in the complainant's customer account, gas and electricity contracts for a supply point unknown to her ran under her data, and a third party, as contract holder, gained access to that data. The AEPD imposed 130,000 EUR for breaching the accuracy principle (Art. 5(1)(d)) and 1,250,000 EUR for inadequate security measures (Art. 32), 1,380,000 EUR in total.

What organisations can take from it

Where names are similar, customer data must be matched against unique identifiers before any contract change so that no contracts are created under someone else's data.

Relevance to training and awareness

Unambiguous matching of customer data when concluding contracts

Authority / court
Agencia Española de Protección de Datos (AEPD)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 5 Abs. 1 lit. d, Art. 32 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Energy and utilities

Checked against the official source on 28 Sep 2026 · Direct link

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20 May 2025 13859380 Canada Inc. (Crane Supply)Crane Supply: CAI limits AI-enabled driver cameras in delivery vehicles Canada, QuébecEmployee data Order

In 2023 the wholesale distributor of pipes and valves installed a camera system in all its delivery vehicles that also films the driver's cab from engine start until 20 minutes after the engine is switched off and uses artificial intelligence to detect events such as phone use, not wearing a seatbelt or smoking. The Commission d'accès à l'information (CAI, Quebec's access to information and privacy commission) found the necessity of the collection not established because the intrusion into drivers' privacy had not been sufficiently minimised, and ordered the company to limit in-cab recording to a few seconds before and after an incident or to stop it, to stop recording once the engine is off and to destroy any recordings going beyond that.

What organisations can take from it

Cameras in company vehicles should only record around specific events; continuous recording of drivers is hard to justify.

Relevance to training and awareness

Video surveillance of employees in company vehicles

Authority / court
Commission d'accès à l'information du Québec (CAI), section de surveillance
Area of law
Data protection · Employee data
Legal basis
Loi sur la protection des renseignements personnels dans le secteur privé (RLRQ c. P-39.1), Art. 5 (Notwendigkeit der Erhebung) und Art. 83
Action
Order
Status of proceedings
unknown
Sector
Retail and e-commerce

Checked against the official source on 3 Oct 2026 · Direct link

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19 May 2025 The Management Corporation – Strata Title Plan No. 4599 (The Scotts Tower)MCST 4599: directions after refused access request for CCTV footage SingaporeData subject rights and transparency Order

A person involved in a traffic accident next to the condominium requested access to the CCTV footage in April 2024; the security company could not save it for lack of administrator access, the system overwrote it after 17 days, and the management corporation then refused the request, citing other individuals' data and strata management law. The Personal Data Protection Commission (PDPC, Singapore's data protection authority) held that a blanket refusal was not justified (other individuals could have been masked) but, as the footage no longer existed, made no finding on the access obligation, and found a negligent breach of the Accountability Obligation: no data protection officer, no data protection policy of its own (only the managing agent's) and no instructions to the managing agent and security company on handling access requests. It directed the corporation to introduce, within 60 days, policies and a procedure for access requests concerning CCTV footage and to pass them on to the managing agent and contractors.

What organisations can take from it

Access requests for CCTV footage need a set procedure that secures the footage before it is automatically overwritten and masks other individuals instead of refusing outright.

Relevance to training and awareness

Recognise access requests, secure the relevant data immediately and respond in time

Authority / court
Personal Data Protection Commission (PDPC)
Area of law
Data protection · Data subject rights and transparency
Legal basis
Sections 11(3) und 12 PDPA 2012 (Accountability Obligation); geprüft auch Sections 21 und 22A PDPA (Auskunft, Aufbewahrung bei Ablehnung)
Action
Order
Status of proceedings
unknown
Sector
Construction and real estate
Culpability
negligent
Mitigating circumstances
The management corporation appointed a data protection officer after the incident.
Published
7 Aug 2025

Checked against the official source on 4 Oct 2026 · Direct link

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16 May 2025 London Borough of Hammersmith and FulhamICO: Reprimand for London Borough of Hammersmith and Fulham over hidden data in FOI response United KingdomData breaches and data security Reprimand or warning

The ICO issued a reprimand to the London Borough of Hammersmith and Fulham. The ICO found that, in answering a Freedom of Information request, the council released a spreadsheet that contained hidden data. This exposed personal data of 6,528 people, 2,342 of them children. The ICO criticised inadequate security measures and a failure to demonstrate compliance.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 5(1)(f), 5(2), 24(1), 32(1)(b) UK GDPR; Art. 58(2)(b) UK GDPR
Action
Reprimand or warning
Status of proceedings
unknown
Sector
Public sector

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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16 May 2025 PostFinance AGEDÖB orders PostFinance to obtain explicit consent for voice recognition SwitzerlandData subject rights and transparency Order

PostFinance AG created voiceprints of its customers for authentication by voice recognition without obtaining their active consent; customers who did not want this had to object themselves. The Eidgenössischer Datenschutz- und Öffentlichkeitsbeauftragter (EDÖB, Federal Data Protection and Information Commissioner) considered this processing of biometric data disproportionate and, by ruling of 16 May 2025, ordered PostFinance to obtain explicit consent in future and to delete voiceprints for which no such consent exists. PostFinance has appealed to the Federal Administrative Court.

What organisations can take from it

Biometric procedures need an active opt-in from the individuals concerned; a mere right to object is not enough.

Relevance to training and awareness

Biometric authentication and consent (opt-in instead of opt-out)

Authority / court
Eidgenössischer Datenschutz- und Öffentlichkeitsbeauftragter (EDÖB)
Area of law
Data protection · Data subject rights and transparency
Legal basis
Bundesgesetz über den Datenschutz (DSG): Grundsatz der Verhältnismässigkeit; biometrische Daten als besonders schützenswerte Personendaten, ausdrückliche Einwilligung
Action
Order
Status of proceedings
under appeal
Sector
Financial services and insurance
Published
7 Aug 2025

Checked against the official source on 2 Oct 2026 · Direct link

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15 May 2025 Solocal Marketing ServicesCNIL: €900,000 fine for Solocal Marketing Services over marketing without consent FranceMarketing and consent €900,000

The CNIL (French data protection authority) fined Solocal Marketing Services, a subsidiary of the Solocal group, EUR 900,000 and ordered it, subject to a penalty payment of EUR 10,000 per day, to stop electronic marketing without valid consent. On behalf of advertisers, the company had sent SMS and e-mail marketing to contacts that data brokers had obtained through misleadingly designed prize-draw and product-testing forms, and it could not provide proof of consent for one main supplier (Art. L. 34-5 CPCE, the French Post and Electronic Communications Code; Art. 7 GDPR). The company has challenged the sanction before the Conseil d'État (French supreme administrative court).

What organisations can take from it

Anyone using acquired contact data for marketing must effectively check the consent obtained by the supplier and be able to prove it; contractual assurances are not enough.

Relevance to training and awareness

Consent for marketing using acquired contact data

Authority / court
Commission nationale de l'informatique et des libertés (CNIL), formation restreinte
Area of law
Data protection · Marketing and consent
Legal basis
Art. L. 34-5 Code des postes et des communications électroniques (CPCE); Art. 7 DSGVO
Action
Fine
Status of proceedings
under appeal
Sector
Other
Culpability
negligent
Mitigating circumstances
The CNIL took into account the measures taken since the inspections to achieve compliance.
Published
21 May 2025

Checked against the official source on 2 Oct 2026 · Direct link

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15 May 2025 CalogaCNIL: €80,000 fine for data broker Caloga over e-mail marketing without consent FranceMarketing and consent €80,000

The CNIL (French data protection authority) fined the data broker Caloga EUR 80,000. The company had sent e-mail marketing on behalf of advertisers to contacts whose consent had been obtained through misleading prize-draw and product-testing forms, had not allowed one-click unsubscription from all four of its databases and had passed contact data to partners without a sound legal basis (Art. L. 34-5 CPCE, the French Post and Electronic Communications Code; Art. 5(1)(e) and 6 GDPR).

What organisations can take from it

Withdrawing consent to marketing must be as easy as giving it, even where a provider runs several brands or databases.

Relevance to training and awareness

Withdrawal of marketing consent

Authority / court
Commission nationale de l'informatique et des libertés (CNIL), formation restreinte
Area of law
Data protection · Marketing and consent
Legal basis
Art. L. 34-5 Code des postes et des communications électroniques (CPCE); Art. 5 Abs. 1 lit. e und Art. 6 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Other
Employees
Under 50
Culpability
negligent
Mitigating circumstances
It was taken into account that the company had ceased its activity entirely in 2024.
Published
27 May 2025

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15 May 2025 Greater Manchester PoliceICO: Reprimand for Greater Manchester Police over subject access request backlog United KingdomData subject rights and transparency Reprimand or warning

The ICO issued a reprimand to the Chief Constable of Greater Manchester Police. The ICO found that, because of a persistent backlog of historic requests, the force repeatedly failed to answer subject access requests on time. The ICO found infringements of both the UK GDPR and the law-enforcement provisions of the DPA 2018.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 12(3) und Art. 15 UK GDPR; section 45 und section 54 DPA 2018 (Part 3); Art. 58(2)(b) UK GDPR
Action
Reprimand or warning
Status of proceedings
unknown
Sector
Public sector
Employees
10,000 or more

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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6 May 2025 Todd Snyder, Inc.Todd Snyder: 345,178 USD – tracking opt-out ineffective for 40 days USA, CACookies and tracking €304,793

For 40 days, the fashion retailer’s misconfigured privacy portal did not process objections to the sale and sharing of personal data; in addition, the company required too much data and identity verification before an opt-out. The California Privacy Protection Agency (CPPA) imposed 345,178 USD and required correct configuration of consent management and employee training.

What organisations can take from it

A consent management platform does not relieve companies of responsibility: check regularly whether opt-outs are actually implemented technically.

Relevance to training and awareness

Configuration and monitoring of consent management platforms

Missing or inadequate training played a role in the decision.

Authority / court
California Privacy Protection Agency (CPPA), Board
Area of law
Data protection · Cookies and tracking
Legal basis
California Consumer Privacy Act (CCPA)
Action
Fine
Status of proceedings
final
Sector
Retail and e-commerce

Original amount 345,178 USD, converted at the ECB reference rate of 6 May 2025.

Checked against the official source on 25 Sep 2026 · Direct link

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2 May 2025 TikTok Technology LimitedDPC: 530 million EUR against TikTok over data access from China IrelandInternational data transfers €530m

TikTok allowed employees in China to access European users' data remotely without assessing and demonstrating that standard contractual clauses and supplementary measures ensured an equivalent level of protection against access by Chinese authorities; it also informed users inadequately. Ireland's Data Protection Commission (DPC) imposed 530 million EUR and ordered that the transfers be brought into compliance or suspended within six months.

What organisations can take from it

Even mere remote access from a third country is a transfer – without a documented transfer impact assessment, fines and a suspension order loom.

Authority / court
Data Protection Commission (DPC)
Area of law
Data protection · International data transfers
Legal basis
Art. 46 Abs. 1, Art. 13 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Media and online platforms
Employees
10,000 or more
Published
2 May 2025

Checked against the official source on 25 Sep 2026 · Direct link

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30 Apr 2025 Luxembourg engineering firm: 7,000 EUR for incomplete record of processing activities LuxembourgData protection €7,000

In an audit campaign on records of processing activities, the Commission nationale pour la protection des données (Luxembourg data protection authority, CNPD) found that an engineering and design consultancy (pseudonymised as ‘Société A’) had omitted mandatory information such as name and contact details, categories of data subjects and data, and retention periods. It imposed 7,000 EUR.

What organisations can take from it

The record of processing activities is the first thing supervisory authorities request – it must be complete, including retention periods.

Authority / court
Commission nationale pour la protection des données (CNPD) – formation restreinte
Area of law
Data protection
Legal basis
DSGVO Art. 30 Abs. 1 lit. a, c, f
Action
Fine
Status of proceedings
unknown
Sector
Manufacturing and mechanical engineering

Checked against the official source on 25 Sep 2026 · Direct link

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28 Apr 2025 Taxa 4x35Taxa 4x35: appeal court raises GDPR fine to DKK 250,000 for excessive retention DenmarkData protection €33,492

The Østre Landsret (Eastern High Court) raised the fine of 100,000 DKK imposed by the Frederiksberg City Court in January 2023 to 250,000 DKK. The taxi company had kept customers' telephone numbers together with pick-up locations for five years instead of the necessary two; the Datatilsynet (Danish Data Protection Agency) had proposed 1.2 million DKK in its first GDPR fine recommendation and cited around 8.9 million affected trips. The court found the infringement negligent and reduced the amount because the proceedings had lasted about six years.

What organisations can take from it

Retention periods must cover every identifier – deleting only the name while keeping the phone number is not anonymisation.

Relevance to training and awareness

Retention periods and genuine anonymisation

Authority / court
Østre Landsret (auf Anzeige der Datatilsynet)
Area of law
Data protection
Legal basis
Art. 5 Abs. 1 lit. e, Art. 83 Abs. 5 lit. a DSGVO; databeskyttelseslovens § 41 stk. 1 nr. 4, stk. 3 og 6
Action
Fine
Status of proceedings
final
Sector
Transport, logistics and shipping
Culpability
negligent
Mitigating circumstances
Negligence, first offence, no particularly sensitive data, secure storage, prompt remediation after the report; long duration of the proceedings.

Original amount 250,000 DKK, converted at the ECB reference rate of 28 Apr 2025.

Checked against the official source on 28 Sep 2026 · Direct link

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24 Apr 2025 Dante International SADante International fails to act on erasure requests – 10,000 EUR RomaniaData subject rights and transparency €10,000

Although the platform operator had repeatedly confirmed to a customer that his e-mail addresses had been deleted, he continued to receive feedback requests; in addition, certain partners could see the address. The Romanian data protection authority (ANSPDCP) found breaches of transparency and erasure obligations, imposed 49,770 lei (10,000 EUR) and ordered, among other things, training of the staff responsible.

What organisations can take from it

A confirmed erasure must actually be implemented in all systems – including feedback and partner tools.

Relevance to training and awareness

Handling erasure requests in customer service

Missing or inadequate training played a role in the decision.

Authority / court
Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 12 Abs. 1 i. V. m. Art. 17 und 19 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Published
24 Apr 2025

Original amount 49,770 RON, converted at the ECB reference rate of 24 Apr 2025.

Checked against the official source on 25 Sep 2026 · Direct link

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14 Apr 2025 Informa D&B, S.A.AEPD: €1.8m fine for credit reference agency Informa D&B over purchased sole trader data SpainData subject rights and transparency €1.8m

Informa D&B processed data on sole traders that originated from the business census kept by the chambers of commerce and had been acquired through a contract with Camerdata, without a legal basis and without informing the data subjects. The AEPD imposed 900,000 EUR each for breaching Art. 6(1) and Art. 14 GDPR, 1,800,000 EUR in total, and ordered the processing to stop and the data to be erased; the request for reconsideration was dismissed.

What organisations can take from it

Anyone buying in data from public registers must establish their own legal basis and inform the data subjects.

Authority / court
Agencia Española de Protección de Datos (AEPD)
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 6 Abs. 1, Art. 14 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Other
Published
19 Dec 2025

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14 Apr 2025 Iberinform Internacional, S.A.AEPD: 720,000 EUR against business information agency Iberinform for purchased data on entrepreneurs SpainData subject rights and transparency €720,000

Since 2008, Iberinform had obtained data on sole traders through a supply contract with Camerdata and used it to enrich its own files for commercial information services. The Spanish data protection authority (Agencia Española de Protección de Datos, AEPD) found no legal basis for this and no information of the data subjects, and imposed 360,000 EUR for each (720,000 EUR in total) as well as an order to bring the processing into compliance; the request for reconsideration (recurso de reposición) was rejected.

What organisations can take from it

Companies that purchase personal data from third parties need their own legal basis and must actively inform the data subjects.

Authority / court
Agencia Española de Protección de Datos (AEPD)
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 6 Abs. 1, Art. 14 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance

Checked against the official source on 25 Sep 2026 · Direct link

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14 Apr 2025 eine kleine Anwaltskanzlei in EnglandICO: £60,000 against a law firm over hack and late notification United KingdomData breaches and data security €69,458

In 2022, attackers used brute force to penetrate the law firm's network via a rarely used administrator account without MFA and stole 32 GB of highly sensitive data, which appeared on the dark web. The firm only learned of this from the National Crime Agency and reported the incident to the UK Information Commissioner's Office (ICO) only 43 days later.

What organisations can take from it

Even small law firms need MFA on admin accounts and a reporting process that meets the 72-hour deadline.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Data breaches and data security
Legal basis
UK GDPR Art. 5 Abs. 1 lit. f, Art. 32 Abs. 1 und 2, Art. 33 Abs. 1
Action
Fine
Status of proceedings
unknown
Sector
Other
Employees
Under 50
Culpability
negligent
Published
16 Apr 2025

Original amount 60,000 GBP, converted at the ECB reference rate of 14 Apr 2025.

Sources

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10 Apr 2025 Acea Energia S.p.A.Garante: €3m fine for Acea Energia over aggressive telemarketing through agencies ItalyMarketing and consent €3m

Joint investigations with the Guardia di Finanza showed that a network of agencies called people on behalf of Acea Energia who had recently switched energy supplier, pretending there were non-existent technical problems with the switch, and used data lists that had been passed on without consent and without prior information. The Garante (Italian data protection authority) fined Acea Energia 3,000,000 EUR because its control over processors and the sales chain was inadequate; the company must inform the data subjects and review the agencies' contracts with sub-agents. In a separate decision, fines totalling 850,000 EUR were imposed on the agencies and companies involved.

What organisations can take from it

Principals are liable for the unlawful contact sourcing of their agencies if they do not verify sub-contracting and the origin of data lists.

Relevance to training and awareness

Oversight of the sales chain in telemarketing

Authority / court
Garante per la protezione dei dati personali
Area of law
Data protection · Marketing and consent
Legal basis
Art. 5 Abs. 1 lit. a und f, 6, 7, 13, 24, 25, 28 und 32 DSGVO; Art. 130 Codice privacy (D.Lgs. 196/2003)
Action
Fine
Status of proceedings
unknown
Sector
Energy and utilities
Culpability
negligent
Mitigating circumstances
Once the investigation findings became known, Acea withdrew the mandate from the agency concerned and took measures to improve security; cooperation during the proceedings.
Published
7 May 2025

Checked against the official source on 28 Sep 2026 · Direct link

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7 Apr 2025 Singapore Data Hub Pte LtdSingapore Data Hub: 17,500 SGD after SQL injection attacks on point-of-sale software SingaporeData processors €11,851

The provider of point-of-sale and CRM software for small and medium-sized enterprises reported two attacks in 2024 in which perpetrators used SQL injection, among other methods, to extract files with data on a total of 698,112 individuals, including health information (skin conditions and treatments) of 9,122 individuals; the data was likely posted on a hacking forum. The Personal Data Protection Commission (PDPC, Singapore's data protection authority) stressed that the SaaS provider holds large volumes of data on behalf of its clients and found a breach of the Protection Obligation: publicly accessible servers, no network firewall, no security testing before releases, unsupported operating system and PHP versions, and credentials left unprotected in source code and configuration files. Alongside 17,500 SGD it directed a package of measures ranging from network segmentation and patch management to vulnerability assessments and penetration tests at least once a year.

What organisations can take from it

SaaS providers holding customer data on a large scale must test new releases for security vulnerabilities before going live and consistently update or decommission legacy systems.

Authority / court
Personal Data Protection Commission (PDPC)
Area of law
Data protection · Data processors
Legal basis
Section 24(a) PDPA 2012 (Protection Obligation)
Action
Fine
Status of proceedings
unknown
Sector
Telecoms, IT and software
Repeat case
no
Mitigating circumstances
Cooperation, admission under the Expedited Decision Procedure and first breach of the PDPA.
Published
8 Jan 2026

Original amount 17,500 SGD, converted at the ECB reference rate of 7 Apr 2025.

Checked against the official source on 4 Oct 2026 · Direct link

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2 Apr 2025 Malta: 20,000 EUR against healthcare provider over electoral register data and missing DPO MaltaData subject rights and transparency €20,000

Despite being asked to do so, a healthcare provider (name redacted) did not correct a patient’s address, so that health reports were sent to third parties, and used address data from the electoral register without a legal basis. The Information and Data Protection Commissioner (IDPC) issued a reprimand, ordered rectification, erasure of the register data and the designation of a data protection officer, and imposed fines of 12,500, 5,000 and 2,500 EUR.

What organisations can take from it

Anyone processing health data on a large scale needs a data protection officer – and a reported incorrect address must be corrected immediately.

Relevance to training and awareness

Implementing rectification requests promptly

Authority / court
Information and Data Protection Commissioner (IDPC)
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 5 Abs. 1 lit. a und d, Art. 6 Abs. 1, Art. 14, 16, 37 Abs. 1 lit. c DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Healthcare
Sources

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27 Mar 2025 AFK Letters Co LtdICO: £90,000 fine for AFK Letters Co over unwanted marketing calls United KingdomMarketing and consent €108,020

The ICO fined AFK Letters Co Ltd £90,000 and also issued an enforcement notice. The ICO found that between January and September 2023 the company made around 95,000 marketing calls to numbers registered with the Telephone Preference Service, which led to complaints to the ICO and the TPS. The company could not show that the people called had consented. Early payment reduces the penalty to £72,000.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Marketing and consent
Legal basis
Regulation 21 PECR; section 55A DPA 1998; section 40 DPA 1998 (Enforcement Notice)
Action
Fine
Status of proceedings
unknown
Sector
Other

Original amount 90,000 GBP, converted at the ECB reference rate of 27 Mar 2025.

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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26 Mar 2025 Woori Card Co., Ltd.Woori Card: 13.451 billion KRW after a branch used merchant data for card marketing South KoreaMarketing and consent €8.51m

From July 2022 to April 2024, the Incheon sales branch of Woori Card Co., Ltd. looked up data on at least 207,538 owners of card-accepting merchants in the merchant management system, including resident registration numbers, and passed it via chat and e-mail to card recruiters, who used it to market new credit cards; 74,692 of those affected had not consented to marketing. The authority also criticised excessively broad access rights and the company’s failure to intervene despite more than 30 million look-ups and downloads a month, and imposed a penalty surcharge of 13,451,000,000 KRW. It ordered a review of internal controls, training and supervision of staff, minimised access rights and regular log reviews.

What organisations can take from it

Access rights to customer databases must be limited to what is necessary and bulk look-ups monitored automatically – otherwise a sales branch becomes a data source for sales.

Relevance to training and awareness

Purpose limitation and data misuse by employees

Missing or inadequate training played a role in the decision.

Authority / court
Personal Information Protection Commission (PIPC, 개인정보보호위원회)
Area of law
Data protection · Marketing and consent
Legal basis
Personal Information Protection Act (개인정보 보호법) Art. 18(1), Art. 24-2(1), Art. 29; Sanktion nach Art. 64-2(1) Nr. 1
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance
Mitigating circumstances
Reduction of 50% for an ISMS-P certification; increase of 25% because the infringement lasted around one year and nine months.
Liability of senior managers
Measures against individuals are not set out here.
Published
27 Mar 2025

Original amount 13,451,000,000 KRW, converted at the ECB reference rate of 26 Mar 2025.

Checked against the official source on 4 Oct 2026 · Direct link

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26 Mar 2025 Advanced Computer Software Group LtdICO: £3 million against NHS service provider Advanced after ransomware without MFA United KingdomData processors €3.68m

Advanced, a processor for the NHS and care providers, was attacked with ransomware in August 2022 via a customer account without multi-factor authentication; services such as NHS 111 were disrupted. Data on 79,404 people was stolen, including instructions on how to gain entry to the homes of 890 people receiving care at home.

What organisations can take from it

MFA must apply to every single access point without gaps – one unprotected account is enough for attackers.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Data processors
Legal basis
UK GDPR Art. 32 Abs. 1 (als Auftragsverarbeiter)
Action
Fine
Status of proceedings
final
Sector
Telecoms, IT and software
Culpability
negligent
Mitigating circumstances
Provisionally £6.09 million; reduced, among other things, for proactive cooperation with the NCSC and the National Crime Agency.
Published
27 Mar 2025

Original amount 3,076,320 GBP, converted at the ECB reference rate of 26 Mar 2025.

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25 Mar 2025 NTT DATA România S.A.NTT DATA Romania: RON 124,432.50 after cyberattack and late notification RomaniaData breaches and data security €25,009

In a cyberattack on the IT service provider's infrastructure, data of a significant number of people was exfiltrated, including copies of identity documents, financial and employment data and health data of employees. The ANSPDCP (Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal, Romanian data protection authority) found a lack of appropriate security measures and of their regular testing and imposed RON 124,432.50; for failing to notify within 72 hours it issued a reprimand. The company has paid the fine.

What organisations can take from it

Security measures must be tested regularly, and a personal data breach must be notified within 72 hours of becoming aware of it.

Relevance to training and awareness

72-hour notification deadline and testing the effectiveness of security measures

Authority / court
Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 32 Abs. 1 lit. b und d, Abs. 2, Art. 33 Abs. 1 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Telecoms, IT and software
Published
25 Mar 2025

Original amount 124,432.5 RON, converted at the ECB reference rate of 25 Mar 2025.

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14 Mar 2025 Centros Comerciales Carrefour, S.A.AEPD: €3.2m fine for Carrefour Spain over access to customer accounts SpainData breaches and data security €3.2m

Between January and April 2023 Carrefour notified several personal data breaches involving unauthorised access to customer profiles; according to the notifications 118,895 people were affected in total. The AEPD imposed 2,000,000 EUR (Art. 5(1)(f)), 1,000,000 EUR (Art. 32) and 200,000 EUR for failing to inform data subjects (Art. 34), 3,200,000 EUR in total, and ordered the data subjects to be informed within one month.

What organisations can take from it

Repeated access to customer accounts requires effective account protection and informing those affected, not just notifying the authority.

Relevance to training and awareness

Protecting customer accounts against account takeover

Authority / court
Agencia Española de Protección de Datos (AEPD)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 5 Abs. 1 lit. f, 32, 34 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce

Checked against the official source on 28 Sep 2026 · Direct link

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14 Mar 2025 ING Bank N.V., Sucursal en EspañaAEPD: €1.6m fine for ING Spain over social security check when opening accounts SpainData protection €1.6m

ING made opening an account conditional on customers consenting to the retrieval of information on their economic activity from the social security treasury (TGSS), relying on anti-money laundering rules. The AEPD found that this procedure involved processing without a valid legal basis (Art. 6(1) GDPR); the sanction of 2,000,000 EUR was reduced to 1,600,000 EUR after voluntary payment without admission of liability, and remedial measures were also ordered.

What organisations can take from it

Anyone relying on consent for queries to public authorities must obtain it freely and must not make opening an account conditional on it.

Relevance to training and awareness

Legal basis for data queries in anti-money laundering checks

Authority / court
Agencia Española de Protección de Datos (AEPD)
Area of law
Data protection
Legal basis
Art. 6 Abs. 1 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance
Mitigating circumstances
20% reduction for voluntary payment (Art. 85 LPACAP), without admission of liability.
Published
13 May 2025

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14 Mar 2025 Greater Manchester PoliceICO: Reprimand for Greater Manchester Police over lost CCTV footage and late subject access response United KingdomData breaches and data security Reprimand or warning

The ICO issued a reprimand to the Chief Constable of Greater Manchester Police. The ICO found that CCTV footage from a police station custody suite in 2021, which was to be retained because of serious allegations against officers, was not checked for completeness when it was preserved and was partly lost. In addition, the individual concerned did not receive their data on time after a subject access request. The action was based on the law-enforcement processing rules in the DPA 2018.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Data breaches and data security
Legal basis
section 45(3)(a) und (b) DPA 2018; sechster Datenschutzgrundsatz (section 40 DPA 2018, Part 3)
Action
Reprimand or warning
Status of proceedings
unknown
Sector
Public sector
Employees
10,000 or more

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11 Mar 2025 Αρχή Ηλεκτρισμού Κύπρου (Electricity Authority of Cyprus, EAC)Cyprus: reprimand for electricity supplier EAC over insecure app registration CyprusData breaches and data security Reprimand or warning

A customer denied having registered in the EAC Mobile App and having changed his billing address there; the supplier could not prove that the mobile number used for identification originated from the customer himself. The Επίτροπος Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (Commissioner for Personal Data Protection) found breaches of accountability and data security, issued a reprimand and ordered the delivery address to be clarified with the customer in writing.

What organisations can take from it

Self-registration in customer portals needs robust identity verification – otherwise invoices and data can be redirected.

Authority / court
Επίτροπος Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (Commissioner for Personal Data Protection)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 24, Art. 32 DSGVO
Action
Reprimand or warning
Status of proceedings
unknown
Sector
Energy and utilities

Checked against the official source on 25 Sep 2026 · Direct link

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10 Mar 2025 Telenor ASATelenor ASA: NOK 4m fine over data protection officer set-up and internal control NorwayData protection €342,745

Following an inspection, Datatilsynet (Norwegian Data Protection Authority) fined Telenor ASA NOK 4,000,000 because the group parent had not put in place appropriate organisational measures and policies for the position of its data protection officer (Art. 24(1) and (2) GDPR). The authority also issued a reprimand because for about one year there was no reporting line from the data protection officer to the highest management level, and ordered the company to carry out a documented assessment of whether it must designate a data protection officer and to revise its record of processing activities. According to Datatilsynet, the decision has been appealed and a ruling by the Personvernnemnda (Privacy Appeals Board) is expected in autumn 2026. The decision is not final.

What organisations can take from it

The data protection officer's role must be documented – with a direct reporting line to top management, clear rules on the officer's involvement and an assessment of potential conflicts of interest.

Relevance to training and awareness

Position and independence of the data protection officer

Authority / court
Datatilsynet
Area of law
Data protection
Legal basis
Art. 24 Abs. 1 und 2, Art. 30, Art. 37 Abs. 7, Art. 38 Abs. 2 und 3, Art. 58 Abs. 2 lit. b, d und i DSGVO; § 26 personopplysningsloven
Action
Fine
Status of proceedings
under appeal
Sector
Telecoms, IT and software
Employees
10,000 or more
Culpability
negligent
Mitigating circumstances
No specific harm to data subjects was identified; the long case-handling time was taken into account when setting the amount.
Published
14 Mar 2025

Original amount 4,000,000 NOK, converted at the ECB reference rate of 10 Mar 2025.

Checked against the official source on 28 Sep 2026 · Direct link

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10 Mar 2025 Οργανισμός Χρηματοδοτήσεως Στέγης (Housing Finance Corporation)Cyprus: 10,000 EUR against housing finance corporation for storing data too long CyprusData subject rights and transparency €10,000

The housing finance corporation retained data of a former customer in its loan system beyond the permissible retention period because deletion there is only possible manually, record by record. The Επίτροπος Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (Commissioner for Personal Data Protection) imposed 10,000 EUR and ordered erasure within 10 days as well as technical and organisational corrections within six months.

What organisations can take from it

Retention periods need technical support – a system without a deletion function turns every expired period into an infringement.

Authority / court
Επίτροπος Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (Commissioner for Personal Data Protection)
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 5 Abs. 1 lit. d und e, Art. 24 Abs. 1 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance

Checked against the official source on 25 Sep 2026 · Direct link

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7 Mar 2025 American Honda Motor Co., Inc.CPPA: $632,500 against Honda over obstructed privacy requests USA, CAData subject rights and transparency €582,573

Honda required excessive information for opt-out requests, used a cookie tool without equivalent choices, made it harder to appoint authorised agents and passed data on to ad-tech firms without the required contracts. The order of the California Privacy Protection Agency (CPPA) requires, among other things, a simplified procedure and training for employees.

What organisations can take from it

Do not undermine data subject rights through form hurdles or asymmetric consent dialogues.

Authority / court
California Privacy Protection Agency (CPPA)
Area of law
Data protection · Data subject rights and transparency
Legal basis
California Consumer Privacy Act (CCPA)
Action
Fine
Status of proceedings
final
Sector
Automotive
Employees
10,000 or more
Published
12 Mar 2025

Original amount 632,500 USD, converted at the ECB reference rate of 7 Mar 2025.

Checked against the official source on 25 Sep 2026 · Direct link

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6 Mar 2025 Polskie Radio – Regionalna Rozgłośnia w Szczecinie „Radio Szczecin” S.A.Polskie Radio Szczecin: 56,824 PLN for lack of data protection review before publication PolandData breaches and data security €13,604

Following a report through which a minor victim became identifiable, an inspection found that the broadcaster had no risk analysis for editorial work, no rules for checking personal data before publication and no encryption of mobile storage media. Poland’s data protection authority (UODO) imposed 56,824 PLN; the Warsaw Administrative Court dismissed the action on 18 March 2026.

What organisations can take from it

Newsrooms need a data protection review before publication – the media privilege does not replace technical and organisational measures.

Relevance to training and awareness

Protection of data subjects in press reports; encryption of storage media

Authority / court
Prezes Urzędu Ochrony Danych Osobowych (UODO)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 24 Abs. 1, Art. 32 Abs. 1 und 2 DSGVO (DKN.5112.10.2024)
Action
Fine
Status of proceedings
under appeal
Sector
Media and online platforms
Published
11 Mar 2025

Original amount 56,824 PLN, converted at the ECB reference rate of 6 Mar 2025.

Checked against the official source on 25 Sep 2026 · Direct link

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6 Mar 2025 SIA "VSV ZOO"Pet shop VSV ZOO fails to respond to review of privacy policy – 500 EUR LatviaData subject rights and transparency €500

As part of a preventive review of the privacy policy on zoopasaule.lv, the Datu valsts inspekcija (Latvian Data State Inspectorate, DVI) repeatedly asked the online pet retailer for information from July 2024 onwards. The company let the first deadlines lapse, later twice asked for an extension citing the absence of its programmer, and still did not deliver thereafter. The DVI imposed 500 EUR for failure to cooperate with the supervisory authority.

What organisations can take from it

A preventive request from the supervisory authority is also binding – anyone who does not respond is sanctioned before the actual deficiency is even addressed.

Relevance to training and awareness

Handling letters from the data protection authority

Authority / court
Datu valsts inspekcija (DVI)
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 58 Abs. 1 lit. d und e, Art. 83 Abs. 5 lit. e DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Culpability
intentional

Checked against the official source on 25 Sep 2026 · Direct link

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19 Feb 2025 Smart Home Ensured LimitedICO: Enforcement notice against Smart Home Ensured over marketing calls United KingdomMarketing and consent Order

The ICO issued an enforcement notice to Smart Home Ensured Limited. The ICO found that between July and August 2023 the company made 14,508 unsolicited marketing calls to numbers that had been registered with the Telephone Preference Service for at least 28 days. The notice requires the company to stop such calls. The notice is an enforcement notice and does not impose a fine.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Marketing and consent
Legal basis
Regulation 21 PECR; section 40 DPA 1998 (Enforcement Notice)
Action
Order
Status of proceedings
unknown
Sector
Financial services and insurance

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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18 Feb 2025 Metro Inc.Metro: CAI bans facial recognition database against shoplifting Canada, QuébecVideo surveillance Order

In 2024 Metro notified the Commission d'accès à l'information (CAI, Quebec's access to information and privacy commission) of a pilot project in which people entering stores of the Metro, Super C and Jean Coutu banners would be matched by facial recognition, using the cameras at entrances and exits, against a biometric database; the database was to hold people involved in shoplifting or fraud incidents that led to police intervention. The CAI treated this as identity verification by means of biometric characteristics, which under s. 44 of the LCCJTI (Quebec Act to establish a legal framework for information technology) requires the express consent of the persons concerned, and prohibited putting the database into service. The decision is being challenged before the Court of Québec. The decision is not final.

What organisations can take from it

In Quebec, biometric facial recognition in retail requires the express consent of the persons concerned, including in pilot projects.

Relevance to training and awareness

Biometrics and facial recognition for theft prevention in retail

Authority / court
Commission d'accès à l'information du Québec (CAI), section de surveillance
Area of law
Data protection · Video surveillance
Legal basis
Loi concernant le cadre juridique des technologies de l'information (RLRQ c. C-1.1), Art. 44 und 45; Loi sur la protection des renseignements personnels dans le secteur privé (RLRQ c. P-39.1), Art. 83
Action
Order
Status of proceedings
under appeal
Sector
Retail and e-commerce
Employees
10,000 or more

Checked against the official source on 3 Oct 2026 · Direct link

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7 Feb 2025 Trust International Insurance Company (Cyprus) LimitedCyprus: reprimand for Trust International Insurance – accident file given to insurance agent CyprusData breaches and data security Reprimand or warning

An insurance agent who was himself involved in an accident received, on request, the roadside assistance file from the insurer, including data of the other party to the accident, and subsequently contacted that person. The Επίτροπος Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (Commissioner for Personal Data Protection) issued a reprimand because there was no legal basis for the disclosure and internal procedures did not cover this case, and ordered a procedure for data requests from agents and employees.

What organisations can take from it

Own agents or employees are also third parties when they request data in their own matters – this must be governed in the disclosure process.

Relevance to training and awareness

Disclosure of customer data to agents and colleagues in their own matters

Authority / court
Επίτροπος Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (Commissioner for Personal Data Protection)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 5 Abs. 1 lit. a und f, Art. 6 Abs. 1, Art. 32 Abs. 1 DSGVO
Action
Reprimand or warning
Status of proceedings
unknown
Sector
Financial services and insurance
Mitigating circumstances
The company implemented the order

Checked against the official source on 25 Sep 2026 · Direct link

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4 Feb 2025 Glasgow City CouncilICO: Reprimand for Glasgow City Council over late subject access responses United KingdomData subject rights and transparency Reprimand or warning

The ICO issued a reprimand to Glasgow City Council. The ICO found that between April 2023 and March 2024 the council answered only 45% of subject access requests within the statutory deadline. The ICO found infringements of the requirements to respond on time.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 12(3), 15(1) und 15(3) UK GDPR; Art. 58(2)(b) UK GDPR
Action
Reprimand or warning
Status of proceedings
unknown
Sector
Public sector
Employees
10,000 or more

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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3 Feb 2025 City of Edinburgh CouncilICO: Reprimand for City of Edinburgh Council over late subject access responses United KingdomData subject rights and transparency Reprimand or warning

The ICO issued a reprimand to the City of Edinburgh Council. The ICO found that in 2023 the council failed to answer 40% of subject access requests within the one-month statutory deadline. The ICO found infringements of the requirements to respond on time.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 12(3), 15(1) und 15(3) UK GDPR; Art. 58(2)(b) UK GDPR
Action
Reprimand or warning
Status of proceedings
unknown
Sector
Public sector
Employees
10,000 or more

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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29 Jan 2025 Cembra Money Bank AGFDPIC ruling: Cembra Money Bank answered access requests too late and in generic terms SwitzerlandData subject rights and transparency Order

From December 2023 to September 2024, Cembra answered 9 of 13 access requests after the 30-day deadline had expired, and responded to all 13 people only with standard letters instead of the data actually processed about them. The Swiss Federal Data Protection and Information Commissioner (Eidgenössischer Datenschutz- und Öffentlichkeitsbeauftragter, EDÖB) required the bank to provide the data subsequently.

What organisations can take from it

Access requests need a process with resources and deadline monitoring – boilerplate text is no substitute for genuine disclosure of data.

Relevance to training and awareness

Handling access requests

Authority / court
Eidgenössischer Datenschutz- und Öffentlichkeitsbeauftragter (EDÖB)
Area of law
Data protection · Data subject rights and transparency
Legal basis
DSG Art. 25 Abs. 2 lit. b, Art. 25 Abs. 7
Action
Order
Status of proceedings
final
Sector
Financial services and insurance
Published
1 Jul 2025

Checked against the official source on 25 Sep 2026 · Direct link

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27 Jan 2025 Orange România S.A.Orange Romania: RON 199,020 over an erasure request and excessive ID copies RomaniaData subject rights and transparency €40,004

After a failed attempt to take out a mobile contract, a person asked for their data to be erased; the provider requested further data and did not reply in full. It had also kept scanned identity documents although they were no longer needed for identification. The ANSPDCP (Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal, Romanian data protection authority) imposed two fines of RON 99,510 each (RON 199,020 in total) and ordered, among other things, training of the staff concerned and deletion of the documents.

What organisations can take from it

Erasure requests need a trained, timely process, and copies of identity documents must not be kept once their purpose has lapsed.

Relevance to training and awareness

Handling erasure requests; no stockpiling of ID copies

Missing or inadequate training played a role in the decision.

Authority / court
Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 12 Abs. 3 und 4 i. V. m. Art. 17, Art. 5, 6 und 7 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Telecoms, IT and software
Published
27 Jan 2025

Original amount 199,020 RON, converted at the ECB reference rate of 27 Jan 2025.

Checked against the official source on 28 Sep 2026 · Direct link

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22 Jan 2025 Kakaopay Corp.Kakao Pay: 5.968 billion KRW for transferring user data to Alipay without consent South KoreaInternational data transfers €3.99m

Kakaopay Corp. transferred data on all users three times in 2018 and, from June 2019 to May 2024, data on around 40 million users every day without consent to Alipay in Singapore, which used it to calculate for Apple a score for the likelihood of insufficient funds on bundled App Store payments (NSF score). The authority treated this as an unlawful transfer abroad, imposed a penalty surcharge of 5,968,000,000 KRW and ordered remediation and publication of the decision on the company’s website. In separate decisions on the same day Apple received a penalty surcharge of 2,405,000,000 KRW and an administrative fine of 2,200,000 KRW, and Alipay was ordered to delete the scoring model.

What organisations can take from it

Anyone passing customer data to a partner’s foreign service provider must check whether this is a transfer requiring consent and limit the data to what is necessary.

Relevance to training and awareness

Data sharing with partners’ foreign service providers

Authority / court
Personal Information Protection Commission (PIPC, 개인정보보호위원회)
Area of law
Data protection · International data transfers
Legal basis
Personal Information Protection Act (개인정보 보호법) Art. 28-8(1); Sanktion nach Art. 64-2(1) Nr. 9
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance
Mitigating circumstances
Reduction of 30% for completed remediation, cooperation and ISMS-P certification; increase of 50% because the infringement lasted more than two years (June 2019 to May 2024).
Published
23 Jan 2025

Original amount 5,968,000,000 KRW, converted at the ECB reference rate of 22 Jan 2025.

Checked against the official source on 4 Oct 2026 · Direct link

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21 Jan 2025 Užimtumo tarnyba prie Lietuvos Respublikos socialinės apsaugos ir darbo ministerijosEmployment service sends Excel file with data of 29,636 clients – 9,000 EUR LithuaniaData breaches and data security €9,000

An employee accidentally attached an Excel file containing data of 29,636 clients, including health data, to an e-mail sent to 292 clients. The Valstybinė duomenų apsaugos inspekcija (Lithuanian State Data Protection Inspectorate, VDAI) found that measures to prevent data leakage had not been sufficiently tested and that the employee had not been involved in data classification and had been insufficiently instructed; fine of 9,000 EUR. Date = publication; source: archived copy.

What organisations can take from it

One wrong attachment is enough for a mass data breach – DLP tools only help if all employees are trained and involved.

Relevance to training and awareness

Checking e-mail attachments, data classification

Missing or inadequate training played a role in the decision.

Authority / court
Valstybinė duomenų apsaugos inspekcija (VDAI)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 5 Abs. 1 lit. f, Art. 24 Abs. 1, Art. 32 Abs. 1 lit. b und d DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Public sector
Published
21 Jan 2025

Checked against the official source on 25 Sep 2026 · Direct link

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20 Jan 2025 Vodafone Romania S.A.Vodafone Romania pays 15,000 EUR for repeated data breaches caused by employees RomaniaData breaches and data security €14,974

Several reported incidents were attributable to employees or service providers: a photo of an invoice sent to third parties, open e-mail distribution lists instead of BCC, a screenshot from the customer application shared via WhatsApp and misdirected invoices. The Romanian data protection authority (ANSPDCP) found insufficient measures to ensure that employees processed data in accordance with instructions and imposed 74,526 lei (15,000 EUR); the company paid. Date = publication of the press release; according to the authority, the investigation was concluded in the previous month.

What organisations can take from it

Many small employee errors add up to an organisational failure – awareness training is mandatory, not optional.

Relevance to training and awareness

BCC, use of messaging apps, sending customer documents

Authority / court
Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 32 Abs. 4 i. V. m. Abs. 1 lit. b DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Telecoms, IT and software
Published
20 Jan 2025

Original amount 74,526 RON, converted at the ECB reference rate of 20 Jan 2025.

Checked against the official source on 25 Sep 2026 · Direct link

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10 Jan 2025 Εθνική Τράπεζα της Ελλάδος Α.Ε. (National Bank of Greece)Greece: 120,000 EUR against National Bank of Greece after misdirected payment via mobile number GreeceData breaches and data security €120,000

An IRIS transfer made by mobile number via the bank’s app ended up with an uninvolved customer instead of the intended recipient because the number had been assigned incorrectly. By Decision 3/2025, the Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (Hellenic Data Protection Authority) imposed 100,000 EUR for inaccurate data, insufficient security, lack of data protection by design and failure to notify the data breach, as well as 20,000 EUR for breach of the right of access.

What organisations can take from it

Even a single misdirected payment can be a notifiable data breach – customer complaints must be assessed internally as a possible incident.

Relevance to training and awareness

Recognising and reporting data breaches

Authority / court
Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (Hellenic Data Protection Authority)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 5 Abs. 1 lit. d und f, Art. 15, 25, 32, 33, 34 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance

Checked against the official source on 25 Sep 2026 · Direct link

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8 Jan 2025 National Court Administration (법원행정처)Court administration: 213 million KRW after theft of 1,014 GB of case files South KoreaData breaches and data security €141,669

Through a port between the internal and external networks that had been opened for convenience, attackers entered the e-litigation server of the National Court Administration and took 1,014 GB of case documents; the 4.7 GB that were recovered contained data on 17,998 people, including resident registration numbers. The authority criticised unencrypted documents, unchanged, easily guessed initial passwords on administrator accounts, missing security software on one server and a report only in December 2023, although there had been indications of the leak since April 2023. It imposed a penalty surcharge of 207,000,000 KRW and an administrative fine of 6,000,000 KRW (213,000,000 KRW in total), recommended disciplinary action and improvements and is publishing the imposition of the administrative fine on its website for one year.

What organisations can take from it

Public bodies too must change initial passwords, close unnecessary network crossings and report a detected data leak without delay.

Relevance to training and awareness

Initial passwords and timely incident reporting

Authority / court
Personal Information Protection Commission (PIPC, 개인정보보호위원회)
Area of law
Data protection · Data breaches and data security
Legal basis
Personal Information Protection Act (개인정보 보호법) Art. 24(3), Art. 24-2(2), Art. 29, Art. 34(1) und (3); Sanktion nach Art. 34-2 a. F.
Action
Fine
Status of proceedings
unknown
Sector
Public sector
Culpability
negligent
Mitigating circumstances
After an increase of 20%, the amount was reduced by 25%, taking into account protective efforts such as an ISMS certification (2020–2023).
Liability of senior managers
Measures against individuals are not set out here.
Published
9 Jan 2025

Original amount 213,000,000 KRW, converted at the ECB reference rate of 8 Jan 2025.

Checked against the official source on 4 Oct 2026 · Direct link

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6 Jan 2025 Luxembourg credit institution: 175,000 EUR for late responses to data subject requests LuxembourgData subject rights and transparency €175,000

Following 47 complaints, the Commission nationale pour la protection des données (Luxembourg data protection authority, CNPD) found that a Luxembourg credit institution (pseudonymised in the decision as ‘Société A’) had not responded to data subjects’ requests on time; the CNPD did not accept the reference to the COVID-19 pandemic. It issued a reprimand (rappel à l’ordre) and imposed 175,000 EUR.

What organisations can take from it

Data subject requests require deadline tracking and a monitored DPO mailbox – staff shortages are no excuse.

Relevance to training and awareness

Deadlines for data subject requests

Authority / court
Commission nationale pour la protection des données (CNPD) – formation restreinte
Area of law
Data protection · Data subject rights and transparency
Legal basis
DSGVO Art. 12 Abs. 3 und 4
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance

Checked against the official source on 25 Sep 2026 · Direct link

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27 Dec 2024 Callcenter (anonymisiert)BNetzA: €225,000 fine on call centre over sales calls for electricity and gas contracts GermanyMarketing and consent €225,000

The Bundesnetzagentur (Federal Network Agency) fined a call centre marketing electricity and gas supply contracts 225,000 EUR for unlawful telephone advertising. According to the agency, the share of complaints about energy sales calls fell in 2024, partly because of its large-scale proceedings in the energy sector.

What organisations can take from it

Call centres need verifiable consent for every number they dial and must honour requests to stop calling immediately.

Relevance to training and awareness

Consent and proof of consent for telephone marketing

Authority / court
Bundesnetzagentur (BNetzA)
Area of law
Data protection · Marketing and consent
Legal basis
UWG – Verbot unerlaubter Telefonwerbung gegenüber Verbraucherinnen und Verbrauchern
Action
Fine
Status of proceedings
unknown
Sector
Other

Checked against the official source on 7 Oct 2026 · Version 2 · Direct link

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23 Dec 2024 Eurolife LtdCyprus: reprimand for insurer Eurolife – unsealed dismissal letter delivered to father CyprusEmployee data Reprimand or warning

A courier of the insurer delivered an employee’s dismissal letter unsealed to his parents’ home and, when the father refused to accept it, left it there, so that third parties could read its contents. The Επίτροπος Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (Commissioner for Personal Data Protection) issued a reprimand for breaches of lawfulness, confidentiality and accountability and ordered the delivery procedure for dismissal letters to be revised within one month.

What organisations can take from it

HR letters such as dismissals must be sealed and delivered only to the person concerned – couriers need clear instructions.

Relevance to training and awareness

Confidential delivery of HR correspondence

Authority / court
Επίτροπος Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (Commissioner for Personal Data Protection)
Area of law
Data protection · Employee data
Legal basis
Art. 5 Abs. 1 lit. a und f, Art. 6, Art. 24 Abs. 1 DSGVO
Action
Reprimand or warning
Status of proceedings
unknown
Sector
Financial services and insurance

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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20 Dec 2024 Profisportorganisation, Spanien (anonymisiert)AEPD: EUR 1 million fine on a sports organisation over biometric access control without a valid DPIA SpainData protection €1m

A Spanish professional sports organisation required its members to control access to certain spectator areas biometrically without first carrying out a valid data protection impact assessment. The Spanish data protection authority AEPD imposed a fine of EUR 1 million for breaching Art. 35 GDPR and ordered the biometric processing to be suspended until a proper impact assessment is in place.

What organisations can take from it

Anyone imposing biometric systems on others is itself a controller and must assess necessity and risks beforehand.

Authority / court
Agencia Española de Protección de Datos (AEPD)
Area of law
Data protection
Legal basis
Art. 35 DSGVO (Art. 83 Abs. 4 lit. a DSGVO)
Action
Fine
Status of proceedings
unknown
Sector
Other

Checked against the official source on 28 Sep 2026 · Direct link

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19 Dec 2024 Danske Shoppingcentre P/SDanske Shoppingcentre: 350,000 DKK for camera above urinal in City2 shopping centre DenmarkVideo surveillance €46,909

Because of vandalism, the operator of the City2 shopping centre had installed cameras in toilet areas; one camera in the men’s toilets also captured the area in front of the urinal despite a black masking, and there were no signs. The court followed the Danish Data Protection Agency (Datatilsynet) and the public prosecutor and imposed 350,000 DKK for breach of the data minimisation principle.

What organisations can take from it

Cameras have virtually no place in toilet and changing areas – masking parts of the image is no substitute for checking the location.

Authority / court
Retten i Glostrup (auf Anzeige der Datatilsynet)
Area of law
Data protection · Video surveillance
Legal basis
DSGVO Art. 5 Abs. 1 lit. c; databeskyttelsesloven § 41; tv-overvågningsloven
Action
Fine
Status of proceedings
unknown
Sector
Construction and real estate

Original amount 350,000 DKK, converted at the ECB reference rate of 19 Dec 2024.

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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19 Dec 2024 CNIL: 40,000 EUR against estate agency over constant video surveillance of staff FranceVideo surveillance €40,000

An estate agency (name redacted in the publication) continuously filmed workstations and break areas with image and sound, accessible via a smartphone app, and used the software Time Doctor to record keyboard and mouse activity as well as screenshots of the computers; several people accessed this data via the administrator account of one of them. The French data protection authority (CNIL) found infringements of data minimisation, legal basis, information, security and the obligation to carry out an impact assessment, and imposed 40,000 EUR.

What organisations can take from it

Permanent video and audio recording of workplaces is practically never proportionate – not even in a small business.

Relevance to training and awareness

Permissible employee monitoring and password security

Authority / court
Commission nationale de l'informatique et des libertés (CNIL)
Area of law
Data protection · Video surveillance
Legal basis
Art. 5 Abs. 1 lit. c, Art. 6, 12, 13, 32, 35 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Construction and real estate

Checked against the official source on 25 Sep 2026 · Direct link

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19 Dec 2024 Worldcoin FoundationBayLDA: reprimand and erasure orders against Worldcoin over iris codes GermanyData subject rights and transparency Order

Following an investigation of the iris-scanning service begun in 2023, the BayLDA (Bavarian data protection authority for the private sector) issued a decision agreed at European level against the Worldcoin Foundation: a reprimand because iris codes had for a time been stored in plain text, and orders to erase certain iris codes and SMPC shares collected without an adequate legal basis, to provide a GDPR-compliant erasure procedure and to obtain explicit consent. The company has challenged the decision in court; a fine is to be decided separately.

What organisations can take from it

Biometric features cannot be reset – processing them requires explicit consent, secure storage and a working erasure procedure.

Relevance to training and awareness

Biometric data: consent, erasure and security

Authority / court
Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 58 Abs. 2 lit. b, d, f, g DSGVO i. V. m. Art. 5 Abs. 1 lit. a, Art. 9 Abs. 1, Art. 17 Abs. 1 und Art. 32 DSGVO
Action
Order
Status of proceedings
under appeal
Sector
Telecoms, IT and software
Published
19 Dec 2024

Checked against the official source on 2 Oct 2026 · Direct link

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18 Dec 2024 Bank, Polen (anonymisiert)UODO: PLN 576,220 for a bank over a non-independent DPO and no DPIA on scoring PolandData protection €135,333

The data protection officer of a bank in Poland did not report directly to the bank's management but to a department director who was also responsible for processing operations; in addition, the profiling used for credit scoring was missing from the record of processing activities and from a data protection impact assessment. The Polish data protection authority UODO imposed fines of PLN 261,918 and PLN 314,302, totalling PLN 576,220.

What organisations can take from it

The data protection officer must report directly to senior management, and scoring-related profiling must be covered in the record of processing and in a DPIA.

Relevance to training and awareness

Independence of the data protection officer and impact assessment for profiling

Authority / court
Prezes Urzędu Ochrony Danych Osobowych (UODO)
Area of law
Data protection
Legal basis
Art. 38 Abs. 3, Art. 30 Abs. 1, Art. 35 Abs. 1 und 7 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance
Published
20 Jan 2025

Original amount 576,220 PLN, converted at the ECB reference rate of 18 Dec 2024.

Checked against the official source on 28 Sep 2026 · Direct link

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17 Dec 2024 Meta Platforms Ireland LimitedIreland: 251 million EUR against Meta over data breach and deficient notification IrelandData breaches and data security €251m

In 2018, attackers exploited a flaw in the ‘View As’ feature and gained access to around 29 million accounts, of which around 3 million were in the EEA. Ireland's Data Protection Commission (DPC) imposed 8 million EUR (Art. 33(3)) and 3 million EUR (Art. 33(5)) for incomplete notification and documentation, as well as 130 million EUR and 110 million EUR for infringements of data protection by design (Art. 25(1) and (2)).

What organisations can take from it

Make data breach notifications complete, and document every breach internally in a traceable manner.

Authority / court
Data Protection Commission (DPC)
Area of law
Data protection · Data breaches and data security
Legal basis
DSGVO Art. 33 Abs. 3 und 5, Art. 25 Abs. 1 und 2
Action
Fine
Status of proceedings
unknown
Sector
Media and online platforms
Employees
10,000 or more
Published
17 Dec 2024

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17 Dec 2024 Sambla Group OySambla Group: 950,000 EUR – loan applications accessible via unprotected links FinlandData breaches and data security €950,000

On the loan comparison portals lainaparkki.fi and rahoitu.fi, application data (including income, housing costs, marital status, children) could be accessed by anyone who knew the personal customer link; the links were targeted by phishing and data reached third parties. The sanctions board of the Tietosuojavaltuutetun toimisto (Office of the Data Protection Ombudsman) imposed 950,000 EUR and ordered the data subjects to be notified.

What organisations can take from it

Personal links are not access protection – sensitive customer data requires authentication and regular security testing.

Authority / court
Tietosuojavaltuutetun toimisto – seuraamuskollegio (Datenschutzbeauftragter, Sanktionsgremium)
Area of law
Data protection · Data breaches and data security
Legal basis
DSGVO Art. 5 Abs. 1 lit. f, Art. 25, Art. 32
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance
Published
20 Dec 2024

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17 Dec 2024 Krankenhaus (anonymisiert)Hospital after ransomware: fine cut by court from €200,000 to €50,000 BelgiumData breaches and data security €50,000

Following a ransomware attack in 2021 – the second after an attack in 2019 – the Litigation Chamber found that a Belgian hospital had, among other things, no data protection impact assessment, no effective information security policy, no adequate procedure for security updates of its software and no genuine training and awareness programme for staff. On 17 December 2024 it imposed a fine of 200,000 EUR, ordered remedial measures and rejected the argument that, as a public body, the hospital could not be fined. On 3 September 2025 the Market Court partially annulled the decision and reduced the fine to 50,000 EUR; the data protection authority has lodged an appeal in cassation against that judgment. The decision is not final. The amount and the facts have not been confirmed against the primary source.

What organisations can take from it

A single phishing training session or the participation of a few employees in exercises does not replace regular data protection and security training for all hospital staff.

Relevance to training and awareness

Security awareness and data protection training for all hospital staff

Missing or inadequate training played a role in the decision.

Authority / court
Autorité de protection des données / Gegevensbeschermingsautoriteit (APD/GBA) – Chambre Contentieuse
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 5 Abs. 1 lit. f, Art. 24, Art. 32 und Art. 35 Abs. 3 DSGVO; Art. 58 Abs. 2 lit. d und i sowie Art. 83 DSGVO; Art. 100 § 1 9° und 13° sowie Art. 101 LCA
Action
Fine
Status of proceedings
reduced
Sector
Healthcare
Culpability
negligent
Mitigating circumstances
The Chamber reduced the starting amount of 390,000 EUR to 200,000 EUR, mainly because of the hospital's financial difficulties, the Covid-19 crisis as a mitigating circumstance and a reassessed duration of the infringement.

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17 Dec 2024 Meta Platforms, Inc.Meta: 50 million AUD payment programme for Australians affected by Cambridge Analytica AustraliaData breaches and data security Other

To end the civil penalty proceedings pending before the Federal Court since March 2020, the Australian Information Commissioner accepted an enforceable undertaking from Meta Platforms under which Meta sets up a payment programme of 50 million AUD for Australian Facebook users whose data may have been disclosed to the app “This is Your Digital Life”. The regulator said Meta had allegedly committed serious or repeated breaches of APP 6.1 and 11.1; the undertaking was given without any admission of liability, and the proceedings were withdrawn. Unused funds go to the Commonwealth budget; Meta also contributed to the regulator's legal costs.

What organisations can take from it

Platforms must control which data third-party apps can access about users and their contacts.

Relevance to training and awareness

Controlling third-party app access to data through interfaces

Authority / court
Office of the Australian Information Commissioner (OAIC)
Area of law
Data protection · Data breaches and data security
Legal basis
Regulatory Powers (Standard Provisions) Act 2014 (Cth) s 114; Vorwurf: Privacy Act 1988 (Cth) s 13G i. V. m. APP 6.1 und 11.1
Action
Other
Status of proceedings
final
Sector
Media and online platforms
Employees
10,000 or more
Mitigating circumstances
According to the undertaking, Meta no longer allows third-party apps to access data of Facebook friends who have not installed and authorised the app themselves, has reduced the data fields available, introduced more granular permissions and regularly checks app developers.
Published
17 Dec 2024

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16 Dec 2024 Aktiebolaget Trav och GaloppATG: reprimand over misleadingly designed cookie banner SwedenCookies and tracking Reprimand or warning

Following a complaint – one of several complaints about cookie banners lodged with European data protection authorities – the Swedish Authority for Privacy Protection (IMY) found that the betting operator did not make withdrawing consent as easy as giving it and, through the misleading design of the banner (choice of colours, contrast, rejection only as a link), made informed, freely given consent more difficult. IMY issued a reprimand; ATG had since changed the banner.

What organisations can take from it

Rejecting must be as easy as accepting: colour, contrast and link placement in the cookie banner must not steer the decision.

Authority / court
Integritetsskyddsmyndigheten (IMY)
Area of law
Data protection · Cookies and tracking
Legal basis
DSGVO Art. 6, Art. 7 Abs. 3
Action
Reprimand or warning
Status of proceedings
unknown
Sector
Other

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13 Dec 2024 United Lincolnshire Teaching Hospitals NHS TrustICO: Reprimand for United Lincolnshire Teaching Hospitals NHS Trust over late subject access responses United KingdomData subject rights and transparency Reprimand or warning

The ICO issued a reprimand to United Lincolnshire Teaching Hospitals NHS Trust. The ICO found that between March 2021 and March 2022 the trust failed to answer 32% of subject access requests within the one-month statutory deadline. The ICO found infringements of the requirements to respond on time.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 12(3), 15(1) und 15(3) UK GDPR; Art. 58(2)(b) UK GDPR
Action
Reprimand or warning
Status of proceedings
unknown
Sector
Healthcare
Employees
1,000 to 9,999

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12 Dec 2024 Großbank, Spanien (anonymisiert)AEPD: EUR 3.5 million fine on a major bank as an authorised person could view another account SpainData breaches and data security €3.5m

A person authorised for only two of the accounts of a customer of a major Spanish bank was able, in online banking, to view the financial information of a joint account held by the customer with another co-holder, for which that person had no authorisation. The Spanish data protection authority AEPD imposed EUR 500,000 (Art. 5(1)(f)) and EUR 3,000,000 for lack of data protection by design (Art. 25), EUR 3,500,000 in total, dropped the Art. 32 charge and ordered adjustments; the request for reconsideration was dismissed.

What organisations can take from it

Online banking permissions must be cleanly separated per account; an authorisation must not extend to other people's products.

Authority / court
Agencia Española de Protección de Datos (AEPD)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 5 Abs. 1 lit. f, Art. 25 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance
Employees
10,000 or more

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11 Dec 2024 Hyundai Marine & Fire Insurance Co., Ltd.Hyundai Marine & Fire: 6.198 billion KRW for manipulative consent pop-up South KoreaMarketing and consent €4.12m

Hyundai Marine & Fire Insurance showed users of its online car insurance premium calculator who had declined consent to product marketing a further pop-up, swapped the effect of its buttons in July 2022 and mentioned neither the processing of data nor the mandatory information in it; the consents obtained in this way were invalid, and other insurers copied the pattern. The authority imposed a penalty surcharge of 6,198,000,000 KRW and ordered lawful consent, deletion of data from abandoned premium calculations and stronger internal controls with independent powers for the chief privacy officer. In the same session eleven further direct insurers were sanctioned, including AXA General Insurance (2,715,000,000 KRW) and Hana Insurance (273,000,000 KRW). The amount and the facts have not been confirmed against the primary source.

What organisations can take from it

A refusal that is turned into consent by a second pop-up is not valid consent – consent flows belong with the data protection officer before launch.

Relevance to training and awareness

Dark patterns in marketing consent

Authority / court
Personal Information Protection Commission (PIPC, 개인정보보호위원회)
Area of law
Data protection · Marketing and consent
Legal basis
Personal Information Protection Act (개인정보 보호법, frühere Fassung) Art. 39-3(1), Art. 31(2), Art. 21(1); Sanktion nach Art. 39-15(1) Nr. 6 a. F.
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance
Repeat case
no
Mitigating circumstances
Reduction of 50% because no penalty had been imposed in the preceding three years, a further 30% for reasons including cooperation with the investigation and finally 40% following the Commission’s deliberations; increase of 25% because the infringement lasted from July 2022 to September 2023.
Liability of senior managers
Marketing and direct sales were able to design the consent flow without any involvement of the chief privacy officer (CPO); the authority found a breach of former Art. 31(2) and ordered that the CPO be given independent powers.
Published
12 Dec 2024

Original amount 6,198,000,000 KRW, converted at the ECB reference rate of 11 Dec 2024.

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11 Dec 2024 Granit Bostad Beritsholm ABGranit Bostad Beritsholm: 200,000 SEK for round-the-clock video surveillance in a block of flats SwedenVideo surveillance €17,366

The landlord monitored a multi-family building in Malmö around the clock with cameras at entrances, lifts, flat doors, in the stairwell, the basement and the refuse room, without any legal basis for doing so; the signs did not name the controller. The Swedish Authority for Privacy Protection (IMY) imposed 200,000 SEK and ordered the landlord to stop the surveillance except in the garage and to supplement the signs.

What organisations can take from it

Video surveillance in residential buildings requires a balancing of interests for each individual area – problems such as vandalism do not justify blanket, permanent surveillance.

Authority / court
Integritetsskyddsmyndigheten (IMY)
Area of law
Data protection · Video surveillance
Legal basis
DSGVO Art. 6 Abs. 1, Art. 13
Action
Fine
Status of proceedings
unknown
Sector
Construction and real estate
Published
12 Dec 2024

Original amount 200,000 SEK, converted at the ECB reference rate of 11 Dec 2024.

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10 Dec 2024 Versicherer, Spanien (anonymisiert)AEPD: EUR 4m fine for an insurer after access via a broker account SpainData breaches and data security €4m

Following several complaints about a data breach, the Spanish data protection authority AEPD found that an attacker using an insurance broker's credentials was able to access extensive data held by an insurer, including on former customers, because basic security measures, separation of datasets and an impact assessment were lacking. Fines of 1,000,000 EUR (Art. 5(1)(f)), 1,000,000 EUR (Art. 32), 2,000,000 EUR (Art. 25) and 1,000,000 EUR (Art. 35) were set, 5,000,000 EUR in total; after voluntary payment without admission of liability, 4,000,000 EUR became payable.

What organisations can take from it

External accounts such as those of brokers need strong authentication and must only reach the data that is actually required.

Relevance to training and awareness

Securing intermediary and partner accounts

Authority / court
Agencia Española de Protección de Datos (AEPD)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 5 Abs. 1 lit. f, 25, 32, 35 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance
Mitigating circumstances
20% reduction for voluntary payment (Art. 85 LPACAP), without admission of liability.
Published
13 May 2025

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5 Dec 2024 Betreiber von Kredit-Websites, UK (anonymisiert)ICO: £200,000 fine for a loan website operator over marketing texts United KingdomMarketing and consent €241,546

The ICO fined a small UK company operating loan websites £200,000 and issued an enforcement notice. According to the ICO, between September 2022 and December 2023, 37,977 complaints were received about marketing messages that it found were sent at the company's instigation without valid consent and in some cases without identifying the sender. Early payment reduces the penalty to £160,000.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Marketing and consent
Legal basis
Regulations 22 und 23 PECR; section 55A DPA 1998; section 40 DPA 1998 (Enforcement Notice)
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance

Original amount 200,000 GBP, converted at the ECB reference rate of 5 Dec 2024.

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5 Dec 2024 KasprCNIL: €240,000 fine for Kaspr over harvesting LinkedIn contact details FranceData subject rights and transparency €240,000

The CNIL (French data protection authority) fined Kaspr, provider of a paid Chrome extension that displays business contact details for LinkedIn profiles, EUR 240,000 and issued an order subject to a penalty payment of EUR 10,000 per day. The company had also collected contact details of users who had restricted their visibility, restarted the five-year retention period with every profile update, informed data subjects only from 2022 and only in English, and answered access requests inadequately (Art. 5(1)(e), 6, 12, 14 and 15 GDPR).

What organisations can take from it

Publicly accessible profiles are not a free pass: users' visibility settings limit what data providers may lawfully collect.

Relevance to training and awareness

Collecting contact data from social networks

Authority / court
Commission nationale de l'informatique et des libertés (CNIL), formation restreinte
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 5 Abs. 1 lit. e, 6, 12, 14 und 15 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Telecoms, IT and software
Employees
Under 50
Culpability
negligent
Published
19 Dec 2024

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5 Dec 2024 Breathe Services LtdICO: £170,000 fine for Breathe Services over millions of marketing calls with spoofed numbers United KingdomMarketing and consent €205,314

The ICO fined the Bolton-based debt advice company Breathe Services Ltd £170,000 and issued an enforcement notice. The ICO found that in 2022 the company made more than 4.3 million marketing calls to numbers registered with the Telephone Preference Service, presenting over 1,000 different caller numbers to hide its identity. The ICO had searched its premises in 2023.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Marketing and consent
Legal basis
Regulations 21 und 24 PECR; section 55A DPA 1998; section 40 DPA 1998 (Enforcement Notice)
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance

Original amount 170,000 GBP, converted at the ECB reference rate of 5 Dec 2024.

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5 Dec 2024 Money Bubble LtdICO: £120,000 fine for Money Bubble over unwanted marketing calls United KingdomMarketing and consent €144,928

The ICO fined Money Bubble Ltd £120,000 and issued an enforcement notice. The ICO found that in October and November 2022 the company made around 169,000 marketing calls to numbers registered with the Telephone Preference Service without being able to show consent; complaints were made to the ICO and the TPS. Early payment reduces the penalty to £96,000.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Marketing and consent
Legal basis
Regulations 21 und 24 PECR; section 55A DPA 1998; section 40 DPA 1998 (Enforcement Notice)
Action
Fine
Status of proceedings
unknown
Sector
Other

Original amount 120,000 GBP, converted at the ECB reference rate of 5 Dec 2024.

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28 Nov 2024 FreedelityFreedelity: orders with penalty payments over reading identity card data BelgiumMarketing and consent Order

Following an investigation opened on its own initiative, the Litigation Chamber found that Freedelity, a provider of shared customer data for retailers, could not demonstrate valid consent, did not sufficiently facilitate its withdrawal and collected more data from consumers' electronic identity cards than necessary. Instead of a fine, it ordered, among other things, valid consent procedures, an end to the collection of unnecessary identity card data together with its erasure and a maximum retention period of three years after the last activity, each backed by a penalty payment of 1,000 EUR per day of delay (5,000 EUR if none of the orders is complied with), capped at 100,000 EUR in total. The Market Court upheld the decision on 18 June 2025 except for the compliance deadlines; Freedelity has lodged an appeal in cassation. The decision is not final. The amount and the facts have not been confirmed against the primary source.

What organisations can take from it

Reading identity cards for loyalty cards requires strict data minimisation and demonstrable consent that is easy to withdraw.

Relevance to training and awareness

Consent and data minimisation in loyalty programmes and when reading identity cards

Authority / court
Autorité de protection des données / Gegevensbeschermingsautoriteit (APD/GBA) – Chambre Contentieuse
Area of law
Data protection · Marketing and consent
Legal basis
Art. 4 Nr. 11, Art. 5, 6, 7, 24 und 25 DSGVO; Art. 100 § 1 9°, 10° und 12° LCA
Action
Order
Status of proceedings
under appeal
Sector
Telecoms, IT and software

Checked against the official source on 4 Oct 2026 · Direct link

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