Compliance Radar
Who was sanctioned, and for what?
Fines, court rulings and incidents from Europe and North America: 718 cases from 32 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.
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Where?
by regionAll jurisdictions
What for?
by action- Fine €10.5m 100 % · 10 cases
- Reprimand or warning — 0 % · 1 case
Who?
by company- EOS Matrix d.o.o. €5.47m 52 % · 1 case
- S-Pankki Oyj €1.8m 17 % · 1 case
- mBank S.A. €950,490 9 % · 1 case
- Sambla Group Oy €950,000 9 % · 1 case
- Aktia Pankki Oyj €865,000 8 % · 1 case
- Permanent TSB plc €277,500 3 % · 1 case
- Εθνική Τράπεζα της Ελλάδος Α.Ε. (National Bank of Greece) €120,000 1 % · 1 case
- Hrvatski ured za osiguranje (HUO) €101,000 1 % · 1 case
- Banca Transilvania S.A. €5,002 0 % · 1 case
- Asociația Casa de Ajutor Reciproc „FLEXICREDIT” €2,990 0 % · 1 case
- 1 more€0
When?
per quarter, by date of decision| Period | Cases | Total |
|---|---|---|
| Q3 2023 | 0 | — |
| Q4 2023 | 1 | €5.47m |
| Q1 2024 | 0 | — |
| Q2 2024 | 0 | — |
| Q3 2024 | 1 | €950,490 |
| Q4 2024 | 1 | €950,000 |
| Q1 2025 | 2 | €120,000 |
| Q2 2025 | 0 | — |
| Q3 2025 | 3 | €1.9m |
| Q4 2025 | 1 | €865,000 |
| Q1 2026 | 0 | — |
| Q2 2026 | 1 | €277,500 |
| Q3 2026 | 1 | €5,002 |
11 cases
2 Jul 2026 Banca Transilvania S.A.Employee retrieves account statements for a third party – Banca Transilvania pays 5,000 EUR €5,002
At the request of a third party and outside the scope of his duties, a bank employee retrieved account statements of a data subject (name, IBAN, transactions, balances). The Romanian data protection authority (ANSPDCP) found insufficient technical and organisational measures and imposed 26,172 lei (5,000 EUR); the bank has paid the fine. Date = publication of the press release; according to the authority, the investigation was concluded in the previous month.
Access logs and clear rules against ‘favour queries’ are a duty for every bank.
Access to customer data for business purposes only; handling requests from third parties
- Authority / court
- Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)
- Area of law
- Data protection · Data breaches and data security
- Legal basis
- Art. 32 Abs. 1, 2 und 4 DSGVO
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Financial services and insurance
- Published
- 2 Jul 2026
Original amount 26,172 RON, converted at the ECB reference rate of 2 Jul 2026.
- ANSPDCP – Comunicat de presă 02.07.2026 (Banca Transilvania S.A.) Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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8 May 2026 Permanent TSB plcDPC: 277,500 EUR against Permanent TSB after account takeovers via call centre calls €277,500
Fraudsters in possession of customer data posed as customers at the bank's ‘Open24’ call centre, had account details changed and obtained further information because security protocols were not followed; those affected had to close accounts, and some suffered losses. Ireland's Data Protection Commission (DPC) imposed 250,000 EUR for inadequate security and 27,500 EUR for late breach notification (decision served in the week before the press release).
Call centre staff must adhere to identity checks without exception – callers with ‘matching’ data are not automatically authorised.
Identity verification by telephone (vishing)
- Authority / court
- Data Protection Commission (DPC)
- Area of law
- Data protection · Data breaches and data security
- Legal basis
- Art. 5 Abs. 1 lit. f, Art. 32 Abs. 1, Art. 33 Abs. 1 DSGVO
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Financial services and insurance
- Published
- 8 May 2026
- Data Protection Commission Publishes Final Decision Following Inquiry into Permanent TSB Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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23 Oct 2025 Aktia Pankki OyjAktia: 865,000 EUR – other people’s data visible in OmaKanta and OmaKela via bank login €865,000
Following a technical change to the bank’s strong electronic identification service, a disruption lasting around one hour occurred in January 2023 during which customers logging in with Aktia credentials to services such as OmaKanta, OmaKela, unemployment funds, insurers and healthcare providers saw data of other persons; around 350 people were affected. The sanctions board of the Tietosuojavaltuutetun toimisto (Office of the Data Protection Ombudsman) criticised the deficient planning, implementation and testing of the change and imposed 865,000 EUR in addition to a reprimand.
Changes to identification services have effects far beyond one’s own organisation – testing and release processes must reflect this.
- Authority / court
- Tietosuojavaltuutetun toimisto – seuraamuskollegio (Datenschutzbeauftragter, Sanktionsgremium)
- Area of law
- Data protection · Data breaches and data security
- Legal basis
- DSGVO Art. 5 Abs. 1 lit. f, Art. 25, Art. 32
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Financial services and insurance
- Published
- 28 Oct 2025
- Finlex – Tietosuojavaltuutettu 23.10.2025 (pankin tunnistamispalvelun muutosprosessi) Decision of an authority
- Tietosuojavaltuutettu – Aktialle seuraamusmaksu tietoturvapuutteista vahvan sähköisen tunnistamisen palvelussa (28.10.2025) Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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8 Sep 2025 S-Pankki OyjS-Pankki: 1.8 million EUR over security flaw in bank identification service €1.8m
After a new login function was introduced in the S-mobiili app in April 2022, a vulnerability in the identification service made it possible until August 2022 to access online banking and services requiring strong authentication using other customers’ credentials; misuse caused financial losses. The bank had introduced the function without sufficient risk analysis and testing; the sanctions board of the Tietosuojavaltuutetun toimisto (Office of the Data Protection Ombudsman) imposed 1.8 million EUR in addition to a reprimand, with a previous reprimand acting as an aggravating factor.
Before launch, new functions in authentication services require a risk analysis of all user paths and targeted security testing.
- Authority / court
- Tietosuojavaltuutetun toimisto – seuraamuskollegio (Datenschutzbeauftragter, Sanktionsgremium)
- Area of law
- Data protection · Data breaches and data security
- Legal basis
- DSGVO Art. 5 Abs. 1 lit. f, Art. 25 Abs. 1, Art. 32 Abs. 1 und 2
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Financial services and insurance
- Repeat case
- yes
- Mitigating circumstances
- The fine imposed by the financial supervisory authority (7.67 million EUR) for the same facts was taken into account (fine around one third of the amount that would otherwise have been imposed); according to the bank, it compensated customers for direct losses.
- Published
- 10 Sep 2025
- Finlex – Tietosuojavaltuutettu 8.9.2025, TSV/3606/2024 (pankin tunnistuspalvelu) Decision of an authority
- Tietosuojavaltuutettu – S-Pankille seuraamusmaksu S-mobiilin tietoturvahaavoittuvuudesta (10.09.2025) Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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12 Aug 2025 Asociația Casa de Ajutor Reciproc „FLEXICREDIT”Credit association Flexicredit grants 17 loans on forged documents – 3,000 EUR €2,990
A school employee gained access to her school’s official e-mail account and sent forged documents on the basis of which the credit association concluded 17 loans in 2023/2024 without the knowledge of the data subjects. The Romanian data protection authority (ANSPDCP) criticised the insufficient identity verification for remote applications and imposed 15,141.6 lei (3,000 EUR). Date = publication of the press release; according to the authority, the investigation was concluded in June 2025.
Remote contracting requires robust identity verification – an e-mail from an ‘official’ address is no proof.
Identity verification and fraud detection in remote applications
- Authority / court
- Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)
- Area of law
- Data protection · Data breaches and data security
- Legal basis
- Art. 32 Abs. 2 DSGVO
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Financial services and insurance
- Published
- 12 Aug 2025
Original amount 15,141.6 RON, converted at the ECB reference rate of 12 Aug 2025.
- ANSPDCP – Comunicat de presă 12.08.2025 (Asociația Casa de Ajutor Reciproc „FLEXICREDIT”) Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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2 Jul 2025 Hrvatski ured za osiguranje (HUO)AZOP: 101,000 EUR against Croatian Insurance Bureau after leak of vehicle owner data €101,000
Following an anonymous tip-off about a USB stick containing data on more than one million vehicle owners (name, OIB, address, registration number, insurance data), the Croatian data protection authority (Agencija za zaštitu osobnih podataka, AZOP) found that the data originated from the database of the Insurance Bureau, which had not laid down appropriate protective measures or deletion periods. Because of its public tasks, the fine was capped at 101,000 EUR (date of publication; exact date of the decision not stated).
Large registers need access controls, export logging and deletion periods so that bulk data does not end up unnoticed on USB sticks.
Access control and deletion periods for register data
- Authority / court
- Agencija za zaštitu osobnih podataka (AZOP)
- Area of law
- Data protection · Data breaches and data security
- Legal basis
- Art. 5 Abs. 1 lit. e, Art. 32 Abs. 2 und 4 DSGVO; Art. 44 kroatisches DSGVO-Durchführungsgesetz
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Financial services and insurance
- Mitigating circumstances
- Cap due to public tasks (Art. 44 of the Implementing Act).
- Published
- 2 Jul 2025
- Izrečeno osam upravnih novčanih kazni u ukupnom iznosu od 350.500,00 eura Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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7 Feb 2025 Trust International Insurance Company (Cyprus) LimitedCyprus: reprimand for Trust International Insurance – accident file given to insurance agent Reprimand or warning
An insurance agent who was himself involved in an accident received, on request, the roadside assistance file from the insurer, including data of the other party to the accident, and subsequently contacted that person. The Επίτροπος Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (Commissioner for Personal Data Protection) issued a reprimand because there was no legal basis for the disclosure and internal procedures did not cover this case, and ordered a procedure for data requests from agents and employees.
Own agents or employees are also third parties when they request data in their own matters – this must be governed in the disclosure process.
Disclosure of customer data to agents and colleagues in their own matters
- Authority / court
- Επίτροπος Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (Commissioner for Personal Data Protection)
- Area of law
- Data protection · Data breaches and data security
- Legal basis
- Art. 5 Abs. 1 lit. a und f, Art. 6 Abs. 1, Art. 32 Abs. 1 DSGVO
- Action
- Reprimand or warning
- Status of proceedings
- unknown
- Sector
- Financial services and insurance
- Mitigating circumstances
- The company implemented the order
- Απόφαση – Γνωστοποίηση περιστατικού παραβίασης δεδομένων (Trust International Insurance, 07.02.2025) Decision of an authority
- 11/08/2025 Αποφάσεις: Ιανουάριος – Απρίλιος 2025 Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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10 Jan 2025 Εθνική Τράπεζα της Ελλάδος Α.Ε. (National Bank of Greece)Greece: 120,000 EUR against National Bank of Greece after misdirected payment via mobile number €120,000
An IRIS transfer made by mobile number via the bank’s app ended up with an uninvolved customer instead of the intended recipient because the number had been assigned incorrectly. By Decision 3/2025, the Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (Hellenic Data Protection Authority) imposed 100,000 EUR for inaccurate data, insufficient security, lack of data protection by design and failure to notify the data breach, as well as 20,000 EUR for breach of the right of access.
Even a single misdirected payment can be a notifiable data breach – customer complaints must be assessed internally as a possible incident.
Recognising and reporting data breaches
- Authority / court
- Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (Hellenic Data Protection Authority)
- Area of law
- Data protection · Data breaches and data security
- Legal basis
- Art. 5 Abs. 1 lit. d und f, Art. 15, 25, 32, 33, 34 DSGVO
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Financial services and insurance
- Απόφαση 3/2025 της Αρχής Προστασίας Δεδομένων Προσωπικού Χαρακτήρα Decision of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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17 Dec 2024 Sambla Group OySambla Group: 950,000 EUR – loan applications accessible via unprotected links €950,000
On the loan comparison portals lainaparkki.fi and rahoitu.fi, application data (including income, housing costs, marital status, children) could be accessed by anyone who knew the personal customer link; the links were targeted by phishing and data reached third parties. The sanctions board of the Tietosuojavaltuutetun toimisto (Office of the Data Protection Ombudsman) imposed 950,000 EUR and ordered the data subjects to be notified.
Personal links are not access protection – sensitive customer data requires authentication and regular security testing.
- Authority / court
- Tietosuojavaltuutetun toimisto – seuraamuskollegio (Datenschutzbeauftragter, Sanktionsgremium)
- Area of law
- Data protection · Data breaches and data security
- Legal basis
- DSGVO Art. 5 Abs. 1 lit. f, Art. 25, Art. 32
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Financial services and insurance
- Published
- 20 Dec 2024
- Tietosuojavaltuutettu – Sambla Groupille seuraamusmaksu (20.12.2024) Press release of an authority
- Finlex – Tietosuojavaltuutettu 17.12.2024 (lainanvertailupalvelu) Decision of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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20 Aug 2024 mBank S.A.mBank: 4.05 million PLN for failing to inform customers after misdirected mailing €950,490
In 2022, an employee of a processor accidentally sent customer documents containing PESEL numbers, identity document, income and credit data to another financial institution; the envelope was returned opened. Despite a notice from the authority, the bank did not notify the data subjects because the recipient was ‘trustworthy’; Poland’s data protection authority (UODO) imposed 4,053,173 PLN and ordered the notification.
Whether data subjects must be informed depends on the risk to them – not on how trustworthy the wrong recipient appears.
Misdirected documents and notification of data subjects
- Authority / court
- Prezes Urzędu Ochrony Danych Osobowych (UODO)
- Area of law
- Data protection · Data breaches and data security
- Legal basis
- Art. 34 Abs. 1 und 2 DSGVO (DKN.5131.1.2024)
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Financial services and insurance
- Published
- 9 Sep 2024
Original amount 4,053,173 PLN, converted at the ECB reference rate of 20 Aug 2024.
- Kara dla mBanku za niezawiadomienie osób poszkodowanych wyciekiem danych Press release of an authority
- Decyzja DKN.5131.1.2024 z 20 sierpnia 2024 Decision of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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5 Oct 2023 EOS Matrix d.o.o.Croatia: 5.47 million EUR against debt collection company EOS Matrix after data leak €5.47m
An anonymous tip-off accompanied by a USB stick proved that data of 181,641 debtors had leaked from the debt collection company’s records; there were no systems for detecting unusual data retrievals. In addition, EOS Matrix stored health data up to and including diagnoses, data of non-debtors and call recordings without a legal basis; the Agencija za zaštitu osobnih podataka (Croatian Personal Data Protection Agency, AZOP) imposed 5.47 million EUR.
Employees’ free-text notes can turn into impermissible health data – clear recording rules and monitoring of data retrievals are mandatory.
No recording of health data in call notes
- Authority / court
- Agencija za zaštitu osobnih podataka (AZOP)
- Area of law
- Data protection · Data breaches and data security
- Legal basis
- Art. 5 Abs. 2, Art. 6 Abs. 1, Art. 9 Abs. 2, Art. 12, 13, 32 DSGVO
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Financial services and insurance
- Published
- 5 Oct 2023
- Debt collection agency EOS Matrix d.o.o. imposed with administrative fine in the amount of 5.47 million EUR Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link