Compliance Radar

Who was sanctioned, and for what?

Fines, court rulings and incidents from Europe and North America: 756 cases from 32 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.

1case from 1 jurisdiction
€86,000Total of monetary amounts
€86,000Largest single case: Société Wallonne des Eaux (SWDE)
€86,000Median per case with an amount

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When?

per quarter, by date of decision
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1 case

12 May 2026 Société Wallonne des Eaux (SWDE)SWDE: 86,000 EUR for call recordings without sufficient transparency BelgiumData subject rights and transparency €86,000

The Walloon water utility recorded and listened in on customer calls for quality control and training purposes; the Litigation Chamber of the Autorité de protection des données (Belgian Data Protection Authority, APD/GBA) found infringements of transparency and fairness as well as in the engagement of a sub-processor. It imposed two fines totalling 86,000 EUR (85,000 + 1,000) after reducing the amounts in view of the situation of the public utility; an appeal against the decision has been lodged with the Market Court.

What organisations can take from it

Anyone recording customer calls must clearly communicate purpose, legal basis and the parties involved in advance and engage service providers under proper contracts.

Relevance to training and awareness

Recording of customer calls

Authority / court
Autorité de protection des données (APD/GBA) – Chambre Contentieuse
Area of law
Data protection · Data subject rights and transparency
Legal basis
DSGVO Art. 5 Abs. 1 lit. a, Art. 6 Abs. 1, Art. 12 Abs. 1, Art. 13, Art. 28 Abs. 3
Action
Fine
Status of proceedings
under appeal
Sector
Energy and utilities

Checked against the official source on 25 Sep 2026 · Direct link

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