Compliance Radar

Who was sanctioned, and for what?

Fines, court rulings and incidents from Europe and North America: 718 cases from 32 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.

EUSpain Clear all filters
10cases from 1 jurisdiction
€563.1mTotal of monetary amounts
€413.2mLargest single case: Booking.com
€610,000Median per case with an amount

Click a bar to drill down one level.

Where?

by authority
  1. Comisión Nacional de los Mercados y la Competencia (CNMC) €413.2m 73 % · 1 case
  2. Ministerio de Derechos Sociales, Consumo y Agenda 2030 €148m 26 % · 3 cases
  3. Agencia Española de Protección de Datos (AEPD) €1.64m 0 % · 5 cases
  4. Comisión Nacional del Mercado de Valores (CNMV) €190,000 0 % · 1 case

What for?

by area of law

All areas of law

  1. Competition law €413.2m 73 % · 1 case
  2. Consumer protection and online retail €148m 26 % · 3 cases
  3. Data protection €1.64m 0 % · 5 cases
  4. Capital markets and financial supervision €190,000 0 % · 1 case

Who?

by sector

All sectors

  1. Media and online platforms €413.2m 73 % · 1 case
  2. Transport, logistics and shipping €148m 26 % · 3 cases
  3. Financial services and insurance €920,000 0 % · 2 cases
  4. Energy and utilities €690,000 0 % · 2 cases
  5. Telecoms, IT and software €200,000 0 % · 1 case
  6. Other €17,600 0 % · 1 case

When?

per quarter, by date of decision
Trend
PeriodCasesTotal
Q3 20230—
Q4 20230—
Q1 20240—
Q2 20240—
Q3 20241€413.2m
Q4 20242€147m
Q1 20250—
Q2 20253€1.12m
Q3 20250—
Q4 20252€517,600
Q1 20260—
Q2 20261€190,000
Q3 20261€1m

10 cases

30 Jul 2024 Booking.comSpain: 413 million EUR against Booking.com for abuse vis-à-vis hotels SpainAbuse of market power €413.2m

Booking.com, with a market share of 70–90 % in online hotel booking in Spain, imposed unfair conditions such as price parity clauses and obstructed other online travel agencies through ranking criteria (Expediente S/0005/21). The CNMC imposed a fine of 413.24 million EUR.

What organisations can take from it

Parity clauses and ranking advantages for exclusive partners are high-risk for dominant platforms.

Authority / court
Comisión Nacional de los Mercados y la Competencia (CNMC)
Area of law
Competition law · Abuse of market power
Legal basis
Art. 2 LDC, Art. 102 AEUV
Action
Fine
Status of proceedings
unknown
Sector
Media and online platforms
Employees
10,000 or more
Published
30 Jul 2024

Checked against the official source on 25 Sep 2026 · Direct link

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29 Jul 2026 AvisAvis: maximum fine of 1 million EUR for handling fee on traffic fines SpainInformation duties in online retail €1m

The car rental company charged customers an "administration fee" of 33.88 to 45 EUR when a rental car incurred a traffic offence – even though naming the driver is a statutory obligation of the rental company. Spain's Ministry of Social Rights, Consumer Affairs and 2030 Agenda classified this as a very serious infringement and imposed the maximum fine of 1 million EUR; a court had already declared the clause void in 2020.

What organisations can take from it

No additional fee may be charged for fulfilling statutory obligations – least of all after a court has prohibited the clause.

Authority / court
Ministerio de Derechos Sociales, Consumo y Agenda 2030
Area of law
Consumer protection and online retail · Information duties in online retail
Legal basis
Artt. 82, 87.5 y 87.6 TRLGDCU (Real Decreto Legislativo 1/2007)
Action
Fine
Status of proceedings
unknown
Sector
Transport, logistics and shipping
Repeat case
yes
Published
29 Jul 2026

Checked against the official source on 25 Sep 2026 · Direct link

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27 May 2026 Soltec Power Holdings, SASoltec: incorrect 2023 annual figures reported to the market SpainDisclosure and reporting obligations €190,000

The manufacturer of solar tracking systems disseminated its results for 2023 by way of an "Otra Información Relevante" announcement containing inaccurate information. Spain's National Securities Market Commission (CNMV) imposed a fine of 190,000 EUR for a serious infringement; the company waived administrative appeals.

What organisations can take from it

Voluntary market announcements on results are also subject to MAR – figures must be reconciled before publication.

Authority / court
Comisión Nacional del Mercado de Valores (CNMV)
Area of law
Capital markets and financial supervision · Disclosure and reporting obligations
Legal basis
Art. 297.1.e i. V. m. 297.2.d Ley 6/2023; Art. 17 i. V. m. Art. 7 MAR
Action
Fine
Status of proceedings
unknown
Sector
Energy and utilities
Published
3 Aug 2026

Checked against the official source on 25 Sep 2026 · Direct link

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22 Dec 2025 Curenergía Comercializador de Último Recurso, S.A.U.AEPD: 500,000 EUR against energy supplier Curenergía after misdirected message in dual chat SpainData processors €500,000

An employee of the customer service provider was serving two customers in chat at the same time and assigned one customer's e-mail address to the other; as a result, the complainant received the name, debts and billing data of a stranger. The Spanish data protection authority (Agencia Española de Protección de Datos, AEPD) saw the cause in the process design, which allowed parallel chats, and imposed 500,000 EUR for lack of data protection by design; the request for reconsideration was rejected.

What organisations can take from it

Design service channels so that mix-ups between customers are technically harder – an individual error can be an organisational failure.

Relevance to training and awareness

Diligence in customer service / misdirected messages

Authority / court
Agencia Española de Protección de Datos (AEPD)
Area of law
Data protection · Data processors
Legal basis
Art. 25 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Energy and utilities

Checked against the official source on 25 Sep 2026 · Direct link

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13 Oct 2025 Sport & Spa Gest, S.L.AEPD: 17,600 EUR against sports centre over location tags for swimmers SpainData subject rights and transparency €17,600

The operator of a sports facility rented a Bluetooth system with which swimmers were located in the pool via tags and their training was recorded. The Spanish data protection authority (Agencia Española de Protección de Datos, AEPD) imposed 8,000 EUR for the processing of special categories of data and – after a 20% reduction for immediate payment – 4,000, 2,400 and 3,200 EUR for lack of a legal basis, insufficient information and a deficient impact assessment (17,600 EUR in total); the request for reconsideration was unsuccessful.

What organisations can take from it

New tracking or sensor technology in customer-facing operations requires a legal basis, information and a genuine impact assessment in advance.

Authority / court
Agencia Española de Protección de Datos (AEPD)
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 6 Abs. 1, Art. 9 Abs. 1, Art. 13, Art. 35 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Other
Mitigating circumstances
Partial immediate payment (20% reduction under Art. 85 LPACAP).

Checked against the official source on 25 Sep 2026 · Direct link

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5 Jun 2025 CaixaBank, S.A.AEPD: 200,000 EUR against CaixaBank over continued storage of a non-customer's data SpainMarketing and consent €200,000

A person who was not (or no longer) a customer received a letter from CaixaBank about an update to its privacy statement, announcing that she would be contacted about her advertising preferences. The Spanish data protection authority (Agencia Española de Protección de Datos, AEPD) considered the continued storage of her data to be an infringement of the principle of storage limitation and imposed 200,000 EUR; the bank's request for reconsideration was dismissed as inadmissible.

What organisations can take from it

Before mass mailings, check whether the recipients' data may still be stored at all – former customers should be deleted, not written to.

Authority / court
Agencia Española de Protección de Datos (AEPD)
Area of law
Data protection · Marketing and consent
Legal basis
Art. 5 Abs. 1 lit. e DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance
Employees
10,000 or more

Checked against the official source on 25 Sep 2026 · Direct link

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30 May 2025 Xfera Móviles, S.A.U.AEPD: 200,000 EUR against Xfera (MásMóvil) over number porting without consent SpainData breaches and data security €200,000

A customer's mobile number was ported to MásMóvil without the customer having requested it; the new SIM card was handed over to a third party who did not identify themselves. The Spanish data protection authority (Agencia Española de Protección de Datos, AEPD) found processing without a legal basis, imposed 200,000 EUR and ordered measures against such incidents; the company's request for reconsideration was unsuccessful.

What organisations can take from it

Issue SIM cards and carry out porting only after robust identity verification – couriers and sales partners must comply with this too.

Relevance to training and awareness

Identity verification for porting and SIM handover (SIM swapping)

Authority / court
Agencia Española de Protección de Datos (AEPD)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 6 Abs. 1 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Telecoms, IT and software

Checked against the official source on 25 Sep 2026 · Direct link

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14 Apr 2025 Iberinform Internacional, S.A.AEPD: 720,000 EUR against business information agency Iberinform for purchased data on entrepreneurs SpainData subject rights and transparency €720,000

Since 2008, Iberinform had obtained data on sole traders through a supply contract with Camerdata and used it to enrich its own files for commercial information services. The Spanish data protection authority (Agencia Española de Protección de Datos, AEPD) found no legal basis for this and no information of the data subjects, and imposed 360,000 EUR for each (720,000 EUR in total) as well as an order to bring the processing into compliance; the request for reconsideration (recurso de reposición) was rejected.

What organisations can take from it

Companies that purchase personal data from third parties need their own legal basis and must actively inform the data subjects.

Authority / court
Agencia Española de Protección de Datos (AEPD)
Area of law
Data protection · Data subject rights and transparency
Legal basis
Art. 6 Abs. 1, Art. 14 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance

Checked against the official source on 25 Sep 2026 · Direct link

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22 Nov 2024 RyanairRyanair: 107.8 million EUR fine for cabin baggage and seat fees in Spain SpainMisleading advertising and pricing €107.8m

The Spanish Ministry of Consumer Affairs sanctioned Ryanair for charging for hand luggage in the cabin, surcharges for adjacent seats for children and persons requiring assistance, refusal of cash payments at airports, an excessive fee for printing boarding passes and non-transparent price information. At 107,775,777 EUR, Ryanair accounted for the largest share of the total fine of 179 million EUR imposed on five low-cost airlines.

What organisations can take from it

Unavoidable additional charges and surcharges must be included transparently in the final price and must be legally permissible.

Authority / court
Ministerio de Derechos Sociales, Consumo y Agenda 2030
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Art. 47 TRLGDCU (Real Decreto Legislativo 1/2007), infracciones muy graves
Action
Fine
Status of proceedings
unknown
Sector
Transport, logistics and shipping
Employees
10,000 or more
Published
22 Nov 2024

Checked against the official source on 25 Sep 2026 · Direct link

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22 Nov 2024 VuelingVueling: 39.3 million EUR fine over additional fees and non-transparent prices SpainMisleading advertising and pricing €39.3m

In the same package of sanctions against low-cost airlines, Vueling received a fine of 39,264,412 EUR, including for fees for cabin baggage, surcharges for seats next to accompanied children and misleading omissions in the presentation of prices on its website. The order concludes the administrative proceedings; an action before the Audiencia Nacional (Spain's National High Court) could be brought within two months.

What organisations can take from it

Price components that almost every customer has to pay must not be added later as optional extras.

Authority / court
Ministerio de Derechos Sociales, Consumo y Agenda 2030
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Art. 47 TRLGDCU (Real Decreto Legislativo 1/2007), infracciones muy graves
Action
Fine
Status of proceedings
unknown
Sector
Transport, logistics and shipping
Published
22 Nov 2024

Checked against the official source on 25 Sep 2026 · Direct link

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