Compliance Radar

Who was sanctioned, and for what?

Fines, court rulings and incidents from Europe and North America: 718 cases from 32 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.

EU Transport, logistics and shipping Trenitalia Clear all filters

1case from 1 jurisdiction

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Italy — 0 % · 1 case

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Consumer protection and online retail — 0 % · 1 case

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1 case

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28 Jul 2026 TrenitaliaTrenitalia removes hurdles to refunds for delays following AGCM proceedings ItalyInformation duties in online retail Order

For refunds in the event of delays of 60 minutes or more or cancellations, Trenitalia required prior written confirmation from the call centre or ticket office. The AGCM accepted binding commitments: abolition of the confirmation requirement, strengthened refund channels, an information page on disruptions and an implementation report within three months; no infringement was found.

What organisations can take from it

Additional formalities before statutory refunds act as a hurdle and lead to proceedings.

Authority / court: Autorità Garante della Concorrenza e del Mercato (AGCM)
Area of law: Consumer protection and online retail · Information duties in online retail
Legal basis: Codice del Consumo (impegni); EU-Fahrgastrechte im Eisenbahnverkehr
Action: Order
Status of proceedings: final
Sector: Transport, logistics and shipping
Mitigating circumstances: Binding commitments, no finding of an infringement.
Published: 30 Jul 2026

Sources

PS13019 - Trenitalia, accolti impegni su ostacoli ai rimborsi per ritardi prolungati e cancellazioni treni Press release of an authority
AGCM Provvedimento PS13019 (Trenitalia), Annahme der Zusagen, adunanza del 28 luglio 2026 Decision of an authority

Checked against the official source on 25 Sep 2026 · Direct link

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How the radar is compiled

Official sources only

Every case is based on a decision, press release or database of an authority or a court. Press and law-firm reports count at most as additional references.

Four-eyes check

Whoever enters a case may not approve it. A second, independent check compares company, date, amount and area of law with the source. Only then is the case published.

Comparable amounts

Amounts are converted at the ECB reference rate on the day of the decision. Each case also shows the original amount.

Corrections on record

A correction is a new version that is checked again. Every change is logged. You can report errors directly on each case.

Case texts are translated from the German original. Where a translation is not yet available, the German text is shown and marked “(German original)”. Names of authorities, laws and companies are given as in the source.

The radar reports on published decisions and is not legal advice. Decisions that are not yet final are marked as such where the status is known.

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