Compliance Radar

Who was sanctioned, and for what?

Fines, court rulings and incidents from Europe, North America, Latin America, Asia-Pacific, Middle East and Africa: 2,033 cases from 44 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.

1case from 1 jurisdiction
€941,067Total of monetary amounts
€941,067Median per case with an amount

Click a bar to drill down one level.

Where?

by authority
  1. Consumer Affairs Agency (消費者庁, CAA) €941,067 100 % · 1 case

What for?

by area of law

All areas of law

  1. Consumer protection and online retail €941,067 100 % · 1 case

Who?

by company
  1. Excom Global Co., Ltd. (エクスコムグローバル株式会社) €941,067 100 % · 1 case
  2. KDDI株式会社 (KDDI Corporation) – 0 % · 1 case

When?

per quarter, by date of decision
Trend
PeriodCasesTotal
Q4 20230–
Q1 20240–
Q2 20240–
Q3 20240–
Q4 20240–
Q1 20250–
Q2 20250–
Q3 20250–
Q4 20250–
Q1 20261€941,067
Q2 20260–
Q3 20260–
Q4 20260–

1 case

12 Mar 2026 Excom Global Co., Ltd. (エクスコムグローバル株式会社)Excom Global ('Imoto no WiFi'): surcharge over unsubstantiated 'No. 1' claims JapanMisleading advertising and pricing €941,067

From February 2020 to May 2024, Excom Global advertised its rental of mobile Wi-Fi routers for travel abroad ('Imoto no WiFi') in travel-guide adverts and on its own websites as number one for customer satisfaction, for being chosen by overseas travellers and for customer service. The commissioned survey, without checking actual use, merely asked for impressions of the websites of the company and nine arbitrarily selected competitors and was also not reproduced accurately; a surcharge of 172,620,000 JPY was imposed.

What organisations can take from it

Anyone advertising survey wins must know and check the methodology – responsibility stays with the advertiser, not the survey provider.

Relevance to training and awareness

'No. 1' claims and rankings

Authority / court
Consumer Affairs Agency (消費者庁, CAA)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Art. 8 Abs. 1 i. V. m. Art. 5 Nr. 1 Act against Unjustifiable Premiums and Misleading Representations (不当景品類及び不当表示防止法, Gesetz Nr. 134/1962)
Action
Fine
Status of proceedings
unknown
Sector
Telecoms, IT and software
Culpability
negligent
Published
12 Mar 2026

Original amount 172,620,000 JPY, converted at the ECB reference rate of 12 Mar 2026.

Checked against the official source on 4 Oct 2026 · Direct link

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