Compliance Radar

Who was sanctioned, and for what?

Fines, court rulings and incidents from Europe, North America, Latin America and Asia-Pacific: 1,869 cases from 39 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.

Retail and e-commerce HelloFresh New Zealand Limited Clear all filters

1case from 1 jurisdiction

€416,072Total of monetary amounts

€416,072Largest single case: HelloFresh New Zealand Limited

€416,072Median per case with an amount

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New Zealand 1 case 100 % · €416,072

What for?

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Consumer protection and online retail 1 case 100 % · €416,072

Who?

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When?

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Trend
Period	Cases	Total
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Q4 2025	1	€416,072
Q1 2026	0	–
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1 case

Newest first Highest amounts

16 Oct 2025 HelloFresh New Zealand LimitedHelloFresh New Zealand: 845,000 NZD for misleading reactivation of subscriptions New ZealandMisleading advertising and pricing €416,072

Between February 2022 and July 2023 the meal-kit provider called former customers, ostensibly to gather feedback but mainly to offer them discount vouchers, without making clear that accepting could reactivate their paid subscription; after more than a million call attempts, almost 80,000 subscriptions were reactivated. After pleading guilty to five charges under s 11 of the Fair Trading Act, the company was fined 845,000 NZD on 16 October 2025.

What organisations can take from it

Anyone reactivating subscriptions by phone must state clearly before the customer agrees that paid deliveries will resume, and must respect a refusal.

Relevance to training and awareness

Subscription traps and informed consent in telephone sales

Authority / court: Strafgericht, in der Quelle nicht benannt (Anklage: Commerce Commission)
Area of law: Consumer protection and online retail · Misleading advertising and pricing
Legal basis: Fair Trading Act 1986, s 11
Action: Fine
Status of proceedings: final
Sector: Retail and e-commerce
Published: 17 Oct 2025

Original amount 845,000 NZD, converted at the ECB reference rate of 16 Oct 2025.

Sources

Commerce Commission: HelloFresh guilty of misleading subscriptions (17.10.2025) Press release of an authority
Commerce Commission, Case register: HelloFresh New Zealand Limited (PRJ0046462) Official register or notice

Checked against the official source on 3 Oct 2026 · Direct link

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How the radar is compiled

Official sources only

Every case is based on a decision, press release or database of an authority or a court. Press and law-firm reports count at most as additional references.

Four-eyes check

Whoever enters a case may not approve it. A second, independent check compares company, date, amount and area of law with the source. Only then is the case published.

Comparable amounts

Amounts are converted at the ECB reference rate on the day of the decision. Each case also shows the original amount.

Corrections on record

A correction is a new version that is checked again. Every change is logged. You can report errors directly on each case.

Case texts are translated from the German original. Where a translation is not yet available, the German text is shown and marked “(German original)”. Names of authorities, laws and companies are given as in the source (company names until they are anonymised).

Company names are anonymised two years after the decision in a case, in line with the practice of many supervisory authorities. The official sources remain linked.

The radar reports on published decisions and is not legal advice. Decisions that are not yet final are marked as such where the status is known.

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