Compliance Radar

Who was sanctioned, and for what?

Fines, court rulings and incidents from Europe, North America, Latin America, Asia-Pacific, Middle East and Africa: 2,207 cases from 44 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.

22cases from 1 jurisdiction
€2.33bnTotal of monetary amounts (19 cases with an amount)
€2.13bnLargest single case: Amazon.com, Inc.
€2.96mMedian per case with an amount

Click a bar to drill down one level.

When?

per year, by date of decision
Trend
PeriodCasesTotal
20233€17m
20245€9.56m
20257€2.15bn
20267€155.5m

22 cases

10 Sep 2026 Southern Glazer’s Wine and Spirits, LLCSouthern Glazer’s: USD 12.5m over benefits to retailer employees USACommercial bribery €10.8m

The nationwide wine and spirits distributor headquartered in Florida entered into a non-prosecution agreement and pays USD 12.5 million. It admitted that executives and employees had for years provided employees of alcohol retailers, including grocery chains in California, with cash, prepaid gift cards, flights, golf trips, resort stays and luxury goods to influence the purchase and placement of its products, concealing this through third-party vendors and false invoices. The authority allegedly made the findings set out here; this account is not based on a final judgment.

What organisations can take from it

Benefits to customers' employees are commercial bribery – marketing budgets run through third-party vendors need document and recipient checks.

Relevance to training and awareness

Benefits to buyers and employees of trade customers; concealment through third-party vendors and false invoices

Authority / court
U.S. Attorney's Office, Northern District of California (U.S. Department of Justice)
Area of law
Bribery and corruption · Commercial bribery
Action
Other
Status of proceedings
final
Sector
Retail and e-commerce
Liability of senior managers
According to the announcement, several California-based executives, including vice presidents, were directly involved.
Published
10 Sep 2026

Original amount 12,500,000 USD, converted at the ECB reference rate of 10 Sep 2026.

Checked against the official source on 3 Oct 2026 · Direct link

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21 Jul 2026 1-800-Flowers.com, Inc.New York: 1-800-Flowers pays 375,000 USD over concealed subscription renewals USA, NYInformation duties in online retail €328,429

According to the Attorney General's office, the company sold an annual shipping subscription ("Celebrations Passport") whose terms between February 2021 and June 2022 appeared only in small print, in linked terms or in pop-up boxes; a post-purchase acknowledgement and a notice before automatic renewal were missing. In the Assurance of Discontinuance it undertakes to pay 375,000 USD in penalties, fees and costs, to refund subscribers and to change its subscription processes. The authority allegedly made the findings set out here; this account is not based on a final judgment.

What organisations can take from it

Automatically renewing subscriptions need clear terms before purchase, a purchase acknowledgement and a reminder before renewal.

Relevance to training and awareness

Transparent subscription models with automatic renewal

Authority / court
Office of the New York State Attorney General
Area of law
Consumer protection and online retail · Information duties in online retail
Legal basis
New York General Business Law §§ 349, 527-a; Executive Law § 63(12); Restore Online Shoppers' Confidence Act (15 U.S.C. § 8403)
Action
Fine
Status of proceedings
final
Sector
Retail and e-commerce
Published
22 Jul 2026

Original amount 375,000 USD, converted at the ECB reference rate of 21 Jul 2026.

Checked against the official source on 3 Oct 2026 · Direct link

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15 Jul 2026 New York Packaging II LLC (Redi-Bag USA)Redi-Bag USA: 7.3 million USD – “Made in China” marking on carrier bags concealed USACustoms €6.4m

The packaging supplier allegedly imported plastic carrier bags made in China via Hong Kong and declared them as goods from Hong Kong in order to evade anti-dumping duties of up to 77.57%. According to the US Department of Justice (DOJ), the company had employees cover up “Made in China” markings, concealed the origin from its customs broker and cancelled orders that were due to be inspected; the settlement of 7.3 million USD (a joint payment with a further settling party) resolves a whistleblower lawsuit.

What organisations can take from it

Never instruct staff to conceal origin markings – doing so turns a tariff issue into deliberate customs fraud; give employees a reporting channel for such instructions.

Relevance to training and awareness

Origin declarations and handling of origin markings in goods receipt

Authority / court
U.S. Department of Justice, Civil Division, und U.S. Attorney’s Office District of New Jersey
Area of law
Sanctions and export control · Customs
Legal basis
False Claims Act, 31 U.S.C. §§ 3729 ff. (Vergleich; Haftung nicht festgestellt)
Action
Other
Status of proceedings
final
Sector
Retail and e-commerce
Liability of senior managers
Measures against individuals are not reported here.
Published
15 Jul 2026

Original amount 7,300,000 USD, converted at the ECB reference rate of 15 Jul 2026.

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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15 Jul 2026 FleetPride Inc.FleetPride: $264,380 after asphyxiation death during tank trailer inspection USAWorkplace safety and accidents €231,790

At the truck parts distributor's Corpus Christi (Texas) site, an employee was asphyxiated while inspecting a tank trailer. The U.S. Occupational Safety and Health Administration (OSHA) found no confined space programme, deficiencies in the respiratory protection programme and electrical hazards, and proposed $264,380 (16 serious, 3 other violations).

What organisations can take from it

Tanks and vessels are confined spaces with a risk of asphyxiation – no one may enter without a permit, atmospheric testing and an attendant.

Relevance to training and awareness

Working in confined spaces and vessels

Authority / court
U.S. Department of Labor – Occupational Safety and Health Administration (OSHA)
Area of law
Health and safety and employment law · Workplace safety and accidents
Legal basis
29 CFR 1910.146 (Permit-required confined spaces); 29 CFR 1910.134 (Respiratory protection)
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Published
15 Jul 2026

Original amount 264,380 USD, converted at the ECB reference rate of 15 Jul 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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22 May 2026 Foot Locker, Inc.SEC: Foot Locker pays 148,000 US dollars over award waivers in separation agreements USARetaliation against whistleblowers €127,641

From July 2020 to June 2024, around 148 departing employees – including managers and staff from finance, legal and supply chain – signed separation agreements containing a waiver of SEC whistleblower awards. Foot Locker had itself phased out the clause from March 2024 but had not amended all templates; the U.S. Securities and Exchange Commission (SEC) imposed 148,000 US dollars.

What organisations can take from it

When cleaning up clauses, all contract templates must be covered – a single forgotten template is enough for a violation.

Relevance to training and awareness

Whistleblower protection in contract templates (HR/Legal)

Authority / court
U.S. Securities and Exchange Commission
Area of law
Whistleblower protection · Retaliation against whistleblowers
Legal basis
Securities Exchange Act of 1934, Rule 21F-17(a)
Action
Fine
Status of proceedings
final
Sector
Retail and e-commerce
Employees
10,000 or more
Mitigating circumstances
Clause phased out before contact by the SEC; cooperation and prompt remediation
Published
22 May 2026

Original amount 148,000 USD, converted at the ECB reference rate of 22 May 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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3 Mar 2026 Walmart Inc.FTC and eleven states: 100 million USD against Walmart over Spark driver pay USAMisleading advertising and pricing €86.2m

According to the FTC and eleven states, Walmart misled the drivers of its Spark Driver delivery service about base pay, incentives and tips, so that they lost tens of millions of dollars in earnings. The court order comprises judgments of 100 million USD: 89 million USD for the FTC (of which 10 million USD is paid and 16,175,302 USD goes into a driver fund, the remainder suspended because of back payments already made) and 11 million USD for the states. The authority allegedly made the findings set out here; this account is not based on a final judgment.

What organisations can take from it

Earnings claims made to drivers and freelancers are advertising claims and must match what is actually paid out.

Relevance to training and awareness

Truthful earnings claims towards gig workers

Authority / court
Federal Trade Commission (FTC) mit elf Bundesstaaten (AZ, CA, CO, IL, MI, NC, OK, PA, SC, UT, WI)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Section 5 FTC Act; Gramm-Leach-Bliley Act (15 U.S.C. §§ 6801–6809, 6821–6827); Verbraucherschutzgesetze der klagenden Bundesstaaten
Action
Disgorgement of profits
Status of proceedings
final
Sector
Retail and e-commerce
Employees
10,000 or more
Published
26 Feb 2026

Original amount 100,000,000 USD, converted at the ECB reference rate of 3 Mar 2026.

Checked against the official source on 3 Oct 2026 · Direct link

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13 Jan 2026 Maplebear Inc. (Instacart)Instacart pays 60 million USD in FTC settlement over "free delivery" with mandatory fees USAMisleading advertising and pricing €51.5m

According to the FTC, Instacart advertised free delivery but charged mandatory service fees of up to 15 %, promised a "100 % satisfaction guarantee" without providing full refunds and did not sufficiently point out the subsequent charges for trial subscriptions. Under the settlement, the company is paying 60 million USD for refunds and must discontinue the practices complained of.

What organisations can take from it

Anyone advertising something as "free" must not add a mandatory fee elsewhere.

Relevance to training and awareness

Price advertising and disclosure of fees in marketing

Authority / court
Federal Trade Commission (FTC)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Section 5 FTC Act; Restore Online Shoppers' Confidence Act (ROSCA)
Action
Disgorgement of profits
Status of proceedings
final
Sector
Retail and e-commerce
Employees
1,000 to 9,999
Published
18 Dec 2025

Original amount 60,000,000 USD, converted at the ECB reference rate of 13 Jan 2026.

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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25 Nov 2025 Lowe's Home Centers, LLCLowe's Home Centers: USD 12.5m over breaches of lead paint rules USAWaste and hazardous substances €10.8m

In a second consent decree, Lowe's Home Centers undertakes to pay a civil penalty of allegedly 12,500,000 USD and to introduce a company-wide programme so that the installation firms it hires work lead-safely in homes built before 1978. The EPA had found breaches of the Lead Renovation, Repair and Painting Rule on more than 250 renovation jobs in 23 states, mostly from 2019 to 2021, such as missing certified renovators, missing customer information and inadequate dust containment, as well as breaches of a 2014 settlement. The settlement was lodged with the court on 25 November 2025. The authority allegedly made the findings set out here; this account is not based on a final judgment. The decision is not final.

What organisations can take from it

Companies that outsource trade work to subcontractors remain responsible for their certification and work practices and must be able to show how they manage this.

Relevance to training and awareness

Managing subcontractors on renovations involving lead paint

Missing or inadequate training played a role in the decision.

Authority / court
U.S. Environmental Protection Agency (EPA) / U.S. Department of Justice (U.S. District Court, Central District of California)
Area of law
Environment and sustainability · Waste and hazardous substances
Legal basis
Toxic Substances Control Act (TSCA), Lead Renovation, Repair and Painting Rule; Consent Decree von 2014
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Employees
10,000 or more
Repeat case
yes
Published
25 Nov 2025

Original amount 12,500,000 USD, converted at the ECB reference rate of 25 Nov 2025.

Checked against the official source on 4 Oct 2026 · Direct link

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23 Oct 2025 TFG Holding, Inc.JustFab, ShoeDazzle, FabKids: 4.8 million USD settlement with 33 attorneys general over VIP membership USA, PAInformation duties in online retail €4.14m

According to the allegations of the attorneys general, the online fashion retailer enrolled buyers in a paid VIP membership programme without their express consent, presented prices in a misleading way and made cancellation difficult. Under the settlement with 32 states and D.C., TFG is providing around 3.8 million USD in automatic refunds and paying 1 million USD to the states; the settlement does not constitute an admission of guilt.

What organisations can take from it

A purchase must not silently trigger a membership with monthly charges.

Relevance to training and awareness

Subscription models and express consent at checkout

Authority / court
Attorney General of Pennsylvania (verhandelt mit Maryland, Texas und D.C.; Vergleich mit 33 Attorneys General)
Area of law
Consumer protection and online retail · Information duties in online retail
Legal basis
Verbraucherschutzgesetze der beteiligten Bundesstaaten
Action
Disgorgement of profits
Status of proceedings
final
Sector
Retail and e-commerce
Published
23 Oct 2025

Original amount 4,800,000 USD, converted at the ECB reference rate of 23 Oct 2025.

Checked against the official source on 25 Sep 2026 · Direct link

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26 Sep 2025 Tractor Supply CompanyCPPA: $1.35 million against Tractor Supply over missing opt-out mechanisms USA, CAData subject rights and transparency €1.16m

The rural retail giant inadequately informed consumers and job applicants about their rights, offered no effective means of opting out of the sale and sharing of data (including no Global Privacy Control) and passed data on to third parties without the required contracts. An officer must certify compliance annually for four years, as required by the California Privacy Protection Agency (CPPA).

What organisations can take from it

Privacy notices must also cover job applicants, and browser opt-out signals such as GPC must be implemented technically.

Authority / court
California Privacy Protection Agency (CPPA)
Area of law
Data protection · Data subject rights and transparency
Legal basis
California Consumer Privacy Act (CCPA)
Action
Fine
Status of proceedings
final
Sector
Retail and e-commerce
Employees
10,000 or more
Published
30 Sep 2025

Original amount 1,350,000 USD, converted at the ECB reference rate of 26 Sep 2025.

Checked against the official source on 25 Sep 2026 · Direct link

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25 Sep 2025 Amazon.com, Inc.Amazon pays 2.5 billion USD in FTC settlement over Prime sign-up and cancellation hurdles USAInformation duties in online retail €2.13bn

According to the U.S. Federal Trade Commission (FTC), Amazon used confusing order screens to push millions of customers into Prime subscriptions without their consent and deliberately made cancellation difficult. The settlement comprises a civil penalty of 1 billion USD and 1.5 billion USD in refunds, as well as a clear decline button and simple cancellation.

What organisations can take from it

Subscription sign-ups require an equally prominent option to decline and a cancellation process that is as simple as signing up.

Relevance to training and awareness

Dark patterns and subscription design in product design

Authority / court
Federal Trade Commission (FTC)
Area of law
Consumer protection and online retail · Information duties in online retail
Legal basis
Restore Online Shoppers' Confidence Act (ROSCA); Section 5 FTC Act
Action
Fine
Status of proceedings
final
Sector
Retail and e-commerce
Employees
10,000 or more
Liability of senior managers
The press release names a Senior Vice President and a Vice President.
Published
25 Sep 2025

Original amount 2,500,000,000 USD, converted at the ECB reference rate of 25 Sep 2025.

Checked against the official source on 27 Sep 2026 · Version 2 · Direct link

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30 May 2025 Adidas America Inc.Adidas America: USD 235,000 OSHA settlement over persisting fall hazards USAWorkplace safety and accidents €207,249

Adidas America reached a settlement with the US Department of Labor for penalties of 235,000 USD after OSHA, during a 2024 follow-up inspection at a warehouse in New York State, found the missing guardrails and unsafe ladder already cited in 2021 still uncorrected and identified a further unsafe ladder. The company must introduce a safety and health management programme at sites in New York, New Jersey and Puerto Rico, retrain employees on fall hazards, assess fall risks at each site and stop using overhead storage areas. The authority allegedly made the findings set out here; this account is not based on a final judgment.

What organisations can take from it

Cited deficiencies must be demonstrably corrected – if a follow-up inspection finds the same issues, the case becomes considerably more expensive.

Relevance to training and awareness

Following up on cited health and safety deficiencies

Missing or inadequate training played a role in the decision.

Authority / court
U.S. Department of Labor – Occupational Safety and Health Administration (OSHA)
Area of law
Health and safety and employment law · Workplace safety and accidents
Legal basis
Occupational Safety and Health Act (Absturzsicherung, Leitern)
Action
Fine
Status of proceedings
final
Sector
Retail and e-commerce
Repeat case
yes
Published
4 Jun 2025

Original amount 235,000 USD, converted at the ECB reference rate of 30 May 2025.

Checked against the official source on 3 Oct 2026 · Direct link

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6 May 2025 Todd Snyder, Inc.Todd Snyder: 345,178 USD – tracking opt-out ineffective for 40 days USA, CACookies and tracking €304,793

For 40 days, the fashion retailer’s misconfigured privacy portal did not process objections to the sale and sharing of personal data; in addition, the company required too much data and identity verification before an opt-out. The California Privacy Protection Agency (CPPA) imposed 345,178 USD and required correct configuration of consent management and employee training.

What organisations can take from it

A consent management platform does not relieve companies of responsibility: check regularly whether opt-outs are actually implemented technically.

Relevance to training and awareness

Configuration and monitoring of consent management platforms

Missing or inadequate training played a role in the decision.

Authority / court
California Privacy Protection Agency (CPPA), Board
Area of law
Data protection · Cookies and tracking
Legal basis
California Consumer Privacy Act (CCPA)
Action
Fine
Status of proceedings
final
Sector
Retail and e-commerce

Original amount 345,178 USD, converted at the ECB reference rate of 6 May 2025.

Checked against the official source on 25 Sep 2026 · Direct link

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24 Jan 2025 Fantasia Trading LLC, Power Mobile Life LLC und Smart Innovation, LLC (Vertrieb der Marke eufy)eufy cameras: 450,000 USD in New York over unencrypted video streams USA, NYSecurity measures and risk management Fine

The New York Attorney General's office concluded an Assurance of Discontinuance with three US distribution companies of the eufy home security brand. Contrary to advertising promising privacy and end-to-end encryption, the cameras' video transmissions were in part not end-to-end encrypted and in part not encrypted at all, a live video stream could in some cases be accessed without authentication via the relevant URL, and testing processes that could have detected these vulnerabilities were lacking. The companies allegedly pay 450,000 USD in penalties and costs and must regularly substantiate that the manufacturer maintains an information security programme, secure software development, vulnerability management with penetration testing and encryption of the videos.

What organisations can take from it

A company that advertises encryption and privacy must be able to back this up with regular security testing – even as a distributor of a manufacturer's products.

Relevance to training and awareness

Substantiating security claims in advertising; security testing of connected devices

Missing or inadequate training played a role in the decision.

Authority / court
Office of the New York State Attorney General (Bureau of Internet & Technology)
Area of law
Information security and cyber · Security measures and risk management
Legal basis
New York Executive Law § 63(12); New York General Business Law §§ 349, 350
Action
Fine
Status of proceedings
final
Sector
Retail and e-commerce
Published
28 Jan 2025

Checked against the official source on 4 Oct 2026 · Direct link

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31 Dec 2024 SkyGeek Logistics, Inc.OFAC: USD 22,172 settlement with SkyGeek Logistics over shipments and refunds to designated aviation suppliers USABreaches of sanctions and embargoes €21,342

New York aviation products supplier SkyGeek Logistics, Inc. is paying USD 22,172 under a settlement with OFAC for six apparent violations of the Russia sanctions. According to OFAC's findings, between January and March 2024 the company sent four shipments worth USD 3,429.76 to two UAE-based companies and attempted two refunds totalling USD 17,511.63, although both had previously been added to the SDN List for their role in Russia's aerospace and technology sectors. Customers were initially not rescreened before refunds. OFAC treated the apparent violations as non-egregious and four of the six transactions as voluntarily self-disclosed; the base penalties totalled USD 27,715. Source: U.S. Department of the Treasury, Office of Foreign Assets Control (OFAC), enforcement release "SkyGeek Logistics, Inc. Settles with OFAC for $22,172 for Apparent Violations of the Russian Harmful Foreign Activities Sanctions Regulations", 31 December 2024, https://ofac.treasury.gov/media/933866/download?inline; summarised in our own words.

Authority / court
U.S. Department of the Treasury, Office of Foreign Assets Control (OFAC)
Area of law
Sanctions and export control · Breaches of sanctions and embargoes
Legal basis
Russian Harmful Foreign Activities Sanctions Regulations, 31 C.F.R. § 587.201 (sechs mutmaßliche Verstöße); Vergleich nach den Economic Sanctions Enforcement Guidelines, 31 C.F.R. part 501, app. A
Action
Fine
Status of proceedings
final
Sector
Retail and e-commerce
Published
31 Dec 2024

Original amount 22,172 USD, converted at the ECB reference rate of 31 Dec 2024.

Checked against the official source on 28 Sep 2026 · Version 3 · Direct link

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19 Dec 2024 Amazon.com Services LLCAmazon: company-wide OSHA settlement on ergonomics in logistics centres, USD 145,000 USAWorkplace safety and accidents €139,490

OSHA and Amazon.com Services entered into a company-wide settlement resolving ten cases over ergonomic hazards – such as lower back and other musculoskeletal disorders – arising from inspections at ten facilities since summer 2022, which were due to be tried before the Occupational Safety and Health Review Commission in 2025. Amazon will pay 145,000 USD, according to OSHA more than 90 per cent of the penalties assessed, and must assess ergonomic risks annually at fulfilment, sortation and delivery centres, evaluate and implement controls and resolve employee complaints through a dispute resolution process. The authority allegedly made the findings set out here; this account is not based on a final judgment.

What organisations can take from it

Ergonomic risks in warehouse logistics are now pursued like conventional safety failings – with a duty to assess risks across all sites.

Relevance to training and awareness

Ergonomics and musculoskeletal strain in logistics

Authority / court
U.S. Department of Labor – Occupational Safety and Health Administration (OSHA)
Area of law
Health and safety and employment law · Workplace safety and accidents
Legal basis
Occupational Safety and Health Act (Ergonomie-Beanstandungen)
Action
Fine
Status of proceedings
final
Sector
Retail and e-commerce
Employees
10,000 or more
Published
19 Dec 2024

Original amount 145,000 USD, converted at the ECB reference rate of 19 Dec 2024.

Checked against the official source on 3 Oct 2026 · Direct link

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18 Jun 2024 a major US online retailerUS online retailer: 5.9 million USD – undisclosed productivity quotas in two warehouses (Warehouse Quotas Law) USA, CAWorking timeanonymised €5.51m

The online retailer did not inform employees at two warehouses in Southern California in writing of the productivity quotas that applied; the authority regarded the peer-to-peer rating system used as a quota within the meaning of the law, which prohibits quotas that prevent breaks, toilet visits or compliance with health and safety. For 59,017 violations between October 2023 and March 2024, the Labor Commissioner’s Office imposed 5,901,700 USD.

What organisations can take from it

Disclose performance metrics for employees, and do not let them effectively prevent breaks – even when they come in the guise of peer ratings.

Relevance to training and awareness

Making productivity quotas and break rights transparent (managers)

Authority / court
California Labor Commissioner's Office (Division of Labor Standards Enforcement)
Area of law
Health and safety and employment law · Working time
Legal basis
California Warehouse Quotas Law (AB 701, Labor Code §§ 2100 ff.); Labor Code § 2699(f)
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Employees
10,000 or more

Original amount 5,901,700 USD, converted at the ECB reference rate of 18 Jun 2024.

Checked against the official source on 28 Sep 2026 · Version 4 · Company name anonymised since 18 Jun 2026 · Direct link

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25 Apr 2024 a US kitchenware and home furnishings retailerRetailer pays 3.18 million USD penalty over false "Made in USA" claims USAMisleading advertising and pricinganonymised €2.96m

According to the FTC, a kitchenware and home furnishings retailer offered several products as "Made in USA" that were in fact made in China and other countries, thereby breaching a 2020 FTC order on origin claims. On a complaint by the Department of Justice, the federal court entered an agreed order with a civil penalty of 3,175,387 USD, the highest to date in a "Made in USA" case, and annual compliance certifications for five years.

What organisations can take from it

A company already under an order needs sign-off for every origin claim in its range, otherwise a civil penalty follows.

Relevance to training and awareness

Origin claims in product copy and online shops

Authority / court
Federal Trade Commission (FTC); Klage durch das U.S. Department of Justice
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Section 5(l) FTC Act (15 U.S.C. § 45(l)) – Verstoß gegen die FTC Decision and Order von 2020
Action
Fine
Status of proceedings
final
Sector
Retail and e-commerce
Repeat case
yes
Published
26 Apr 2024

Original amount 3,175,387 USD, converted at the ECB reference rate of 25 Apr 2024.

Checked against the official source on 8 Oct 2026 · Company name anonymised since 25 Apr 2026 · Direct link

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8 Feb 2024 three US trading companiesThree US trading companies: 1 million USD – warehouse workers without daily overtime and genuine breaks USA, CAWorking timeanonymised €929,541

Warehouse and sales staff were not paid for all hours worked, received overtime premiums only after 40 hours a week instead of after eight hours a day, and had to remain available to customers during rest and meal breaks. Following citations issued in 2021, the California Labor Commissioner’s Office agreed a settlement of 1 million USD for 107 employees.

What organisations can take from it

A break during which employees must remain available is legally working time – break arrangements must ensure genuine interruptions.

Relevance to training and awareness

Breaks are time off work – not standby

Authority / court
California Labor Commissioner's Office (Division of Labor Standards Enforcement)
Area of law
Health and safety and employment law · Working time
Legal basis
California Labor Code (Daily Overtime, Meal and Rest Periods, Mindestlohn)
Action
Other
Status of proceedings
final
Sector
Retail and e-commerce

Original amount 1,000,000 USD, converted at the ECB reference rate of 8 Feb 2024.

Checked against the official source on 28 Sep 2026 · Version 4 · Company name anonymised since 8 Feb 2026 · Direct link

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19 Dec 2023 a US pharmacy chainFTC: five-year ban on AI facial recognition for pharmacy chain after false alerts USAAI systemsanonymised Order

According to the U.S. Federal Trade Commission (FTC), the pharmacy chain used AI facial recognition in hundreds of stores from 2012 to 2020, which falsely flagged customers – particularly women and people of colour – as shoplifters; accuracy was neither tested in advance nor monitored, and employees were not adequately trained. Under the proposed settlement order (subject to approval by the bankruptcy court and the federal court), the chain may not use the technology for surveillance for five years and must delete images and algorithms developed from them; in addition, the FTC alleges a violation of its 2010 data security order.

What organisations can take from it

AI systems with consequences for people need testing for error rates, ongoing monitoring and trained staff who critically review matches.

Relevance to training and awareness

Training on handling AI matches and false alerts

Missing or inadequate training played a role in the decision.

Authority / court
Federal Trade Commission
Area of law
AI and digital regulation · AI systems
Legal basis
FTC Act Section 5; Verstoß gegen FTC-Datensicherheitsanordnung von 2010
Action
Order
Status of proceedings
unknown
Sector
Retail and e-commerce
Employees
10,000 or more
Repeat case
yes
Published
19 Dec 2023

Checked against the official source on 28 Sep 2026 · Version 4 · Company name anonymised since 19 Dec 2025 · Direct link

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