Compliance Radar

Who was sanctioned, and for what?

Fines, court rulings and incidents from Europe, North America, Latin America, Asia-Pacific and Middle East: 1,929 cases from 40 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.

1case from 1 jurisdiction
€832,534Total of monetary amounts
€832,534Largest single case: Marks Electrical Limited
€832,534Median per case with an amount

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When?

per quarter, by date of decision
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Q2 20261€832,534
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1 case

15 Jun 2026 Marks Electrical LimitedCMA: GBP 720,000 fine for Marks Electrical over pre-selected extra services United KingdomInformation duties in online retail €832,534

Using its new powers under the DMCCA 2024, the CMA found that the electrical retailer had pre-selected and charged customers on its website for paid extra services (removal of the old appliance, packaging disposal) without their express consent during the period examined, April to November 2025. It imposed a fine of GBP 720,000 (GBP 1,200,000 before a 40% settlement discount) and required the company to refund the amounts charged in this way to affected customers (around GBP 600,000 according to the CMA).

What organisations can take from it

Paid add-ons must never be pre-selected in an online shop – since the DMCCA, the CMA can impose fines and order refunds itself.

Relevance to training and awareness

Pre-selected extra charges in online shops

Authority / court
Competition and Markets Authority (CMA)
Area of law
Consumer protection and online retail · Information duties in online retail
Legal basis
Regulation 40 Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013; Chapter 4 Part 3 Digital Markets, Competition and Consumers Act 2024
Action
Fine
Status of proceedings
final
Sector
Retail and e-commerce
Mitigating circumstances
40% discount for admission and settlement (including waiver of appeal); the practice was stopped on the day the investigation was opened.
Published
18 Jun 2026

Original amount 720,000 GBP, converted at the ECB reference rate of 15 Jun 2026.

Checked against the official source on 3 Oct 2026 · Direct link

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