Compliance Radar
Who was sanctioned, and for what?
Fines, court rulings and incidents from Europe and North America: 718 cases from 32 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.
Click a bar to drill down one level.
Where?
by regionAll jurisdictions
What for?
by area of lawAll areas of law
- Consumer protection and online retail €2.23bn 62 % · 16 cases
- AI and digital regulation €750m 21 % · 4 cases
- Competition law €424.8m 12 % · 14 cases
- Data protection €154.3m 4 % · 15 cases
- Health and safety and employment law €7.29m 0 % · 5 cases
- Capital markets and financial supervision €1.72m 0 % · 1 case
- Environment and sustainability €1m 0 % · 2 cases
- Money laundering and terrorist financing €419,259 0 % · 3 cases
- Sanctions and export control €200,000 0 % · 1 case
- Whistleblower protection €127,641 0 % · 1 case
- 1 more€0
Who?
by company- Amazon.com, Inc. €2.13bn 61 % · 1 case
- AliExpress €550m 16 % · 2 cases
- Delivery Hero SE, Glovoapp23 SA €329m 9 % · 1 case
- Temu €200m 6 % · 1 case
- Infinite Styles Services Co. Limited (Shein) €150m 4 % · 1 case
- Maplebear Inc. (Instacart) €51.5m 1 % · 1 case
- Jeronimo Martins Polska (Biedronka) €24.7m 1 % · 1 case
- Groupe Parfait €7.6m 0 % · 1 case
- Zalando SE €7.34m 0 % · 1 case
- Sennheiser electronic SE & Co. KG, Sonova Consumer Hearing Sales Germany GmbH €6m 0 % · 1 case
- 50 more€38.6m
When?
per quarter, by date of decision| Period | Cases | Total |
|---|---|---|
| Q3 2023 | 1 | €2.28m |
| Q4 2023 | 3 | €774,614 |
| Q1 2024 | 3 | €5.89m |
| Q2 2024 | 7 | €5.67m |
| Q3 2024 | 1 | €1.5m |
| Q4 2024 | 1 | €244,230 |
| Q1 2025 | 2 | €70m |
| Q2 2025 | 10 | €337.4m |
| Q3 2025 | 7 | €2.28bn |
| Q4 2025 | 7 | €40.1m |
| Q1 2026 | 7 | €60.7m |
| Q2 2026 | 11 | €206.6m |
| Q3 2026 | 6 | €552.5m |
66 cases
25 Sep 2025 Amazon.com, Inc.Amazon pays 2.5 billion USD in FTC settlement over Prime sign-up and cancellation hurdles €2.13bn
According to the U.S. Federal Trade Commission (FTC), Amazon used confusing order screens to push millions of customers into Prime subscriptions without their consent and deliberately made cancellation difficult. The settlement comprises a civil penalty of 1 billion USD and 1.5 billion USD in refunds, as well as a clear decline button and simple cancellation.
Subscription sign-ups require an equally prominent option to decline and a cancellation process that is as simple as signing up.
Dark patterns and subscription design in product design
- Authority / court
- Federal Trade Commission (FTC)
- Area of law
- Consumer protection and online retail · Information duties in online retail
- Legal basis
- Restore Online Shoppers' Confidence Act (ROSCA); Section 5 FTC Act
- Action
- Fine
- Status of proceedings
- final
- Sector
- Retail and e-commerce
- Employees
- 10,000 or more
- Liability of senior managers
- The press release names Senior Vice President Neil Lindsay and Vice President Jamil Ghani.
- Published
- 25 Sep 2025
Original amount 2,500,000,000 USD, converted at the ECB reference rate of 25 Sep 2025.
- FTC Secures Historic $2.5 Billion Settlement Against Amazon Press release of an authority
- FTC Case: Amazon.com, Inc. (ROSCA), FTC v. – Stipulated Order entered by the Court 25.09.2025 Enforcement database of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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24 Sep 2026 Plaček Pet Products s.r.o.Plaček Pet Products: 36.4 million CZK for minimum prices on pet food €1.49m
From January 2013 to March 2022, the distributor of premium pet food and pet supplies imposed minimum resale prices on its retailers and threatened sanctions if they were undercut. In a settlement procedure, the Úřad pro ochranu hospodářské soutěže (Czech Office for the Protection of Competition, ÚOHS) imposed 36.438 million CZK; the company ended the conduct after the inspection and introduced a compliance programme.
Never enforce recommended retail prices with supply stops or sanctions – sales teams need clear rules on this.
Price requirements imposed on retailers in sales
Missing or inadequate training played a role in the decision.
- Authority / court
- Úřad pro ochranu hospodářské soutěže (ÚOHS)
- Area of law
- Competition law · Cartels and collusion
- Legal basis
- Verbot vertikaler Preisbindung (tschechisches Wettbewerbsgesetz, Art. 101 AEUV)
- Action
- Fine
- Status of proceedings
- final
- Sector
- Retail and e-commerce
- Culpability
- intentional
- Mitigating circumstances
- Termination immediately after the inspection, information of customers about free pricing, full cooperation, settlement and newly introduced compliance programme.
- Published
- 24 Sep 2026
Original amount 36,438,000 CZK, converted at the ECB reference rate of 24 Sep 2026.
- Distributor krmiv pro domácí zvířata dostal pokutu 36 milionů korun za diktování cen maloobchodníkům Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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13 Aug 2026 Dante International S.A.; Extreme Digital-eMAG Kft. (Betreiber des eMAG-Webshops)eMAG: further 225 million HUF for unfulfilled commitments €620,091
In 2021, the operators of the online retailer eMAG had committed to a support programme for Hungarian businesses, but once again implemented it only partially and not with the prescribed content. In the follow-up review, the Gazdasági Versenyhivatal (Hungarian Competition Authority, GVH) imposed 225 million HUF; in total, the operators have already received fines of 710 million HUF.
Commitments made binding by an authority require dedicated implementation and evidence controlling – otherwise the next fine follows.
- Authority / court
- Gazdasági Versenyhivatal (GVH)
- Area of law
- Consumer protection and online retail
- Legal basis
- Nachprüfungsverfahren zu verbindlichen Zusagen (VJ/6/2025)
- Action
- Fine
- Status of proceedings
- final
- Sector
- Retail and e-commerce
- Repeat case
- yes
- Mitigating circumstances
- The companies acknowledged the failures and waived legal remedies.
- Published
- 13 Aug 2026
Original amount 225,000,000 HUF, converted at the ECB reference rate of 13 Aug 2026.
- Újabb 225 milliós GVH-bírságot kapott az eMAG, mert megint hiányosan teljesítette a saját vállalásait Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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7 Aug 2026 Hair-Line Kft.Hair-Line: 68.5 million HUF for price and territorial restrictions on hairdressing supplies €187,929
In 2018–2022, the distributor of professional hairdressing products (Alfaparf, Yellow) determined the prices at which its territorial representatives were allowed to sell to salons and retailers and restricted passive sales outside the territories. Under a settlement and with a commitment to a compliance programme, the Gazdasági Versenyhivatal (Hungarian Competition Authority, GVH) imposed 68.5 million HUF.
Commercial agent systems with territorial protection must not restrict resale prices or passive sales either.
Price and territorial restrictions in the distribution system
Missing or inadequate training played a role in the decision.
- Authority / court
- Gazdasági Versenyhivatal (GVH)
- Area of law
- Competition law · Cartels and collusion
- Legal basis
- Ungarisches Wettbewerbsgesetz, Verbot wettbewerbsbeschränkender Vereinbarungen (VJ/17/2022)
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
- Culpability
- intentional
- Mitigating circumstances
- Cooperation, acknowledgement in the settlement and commitment to a comprehensive compliance programme.
- Published
- 7 Aug 2026
Original amount 68,500,000 HUF, converted at the ECB reference rate of 7 Aug 2026.
- Korlátozta a versenyt az egyik ismert hazai fodrászcikk forgalmazó, komoly GVH-bírság lett a vége Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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20 Jul 2026 AliExpressDSA: 550 million EUR against AliExpress over illegal and unsafe products €550m
AliExpress did not diligently assess the risks posed by illegal, unsafe and counterfeit products (including insufficient moderation capacity, recommender and advertising systems) and did not take effective countermeasures (including deficient enforcement of sanctions against traders, product checks that could be circumvented). The European Commission imposed 550 million EUR under the Digital Services Act (DSA) and required an action plan by 20 October 2026.
The size of a marketplace does not justify gaps: moderation capacity and sanctions against traders must match the actual risk.
- Authority / court
- Europäische Kommission
- Area of law
- AI and digital regulation · Platform obligations
- Legal basis
- Verordnung (EU) 2022/2065 (DSA), Risikobewertung und Risikominderung
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
- Mitigating circumstances
- Novelty of the Digital Services Act (taken into account by the Commission when setting the fine)
- Published
- 20 Jul 2026
- Commission fines AliExpress €550 million for breaching the Digital Services Act Press release of an authority
- IP/26/1654: Commission fines AliExpress €550 million for breaching the Digital Services Act Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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15 Jul 2026 FleetPride Inc.FleetPride: $264,380 after asphyxiation death during tank trailer inspection €231,790
At the truck parts distributor's Corpus Christi (Texas) site, an employee was asphyxiated while inspecting a tank trailer. The U.S. Occupational Safety and Health Administration (OSHA) found no confined space programme, deficiencies in the respiratory protection programme and electrical hazards, and proposed $264,380 (16 serious, 3 other violations).
Tanks and vessels are confined spaces with a risk of asphyxiation – no one may enter without a permit, atmospheric testing and an attendant.
Working in confined spaces and vessels
- Authority / court
- U.S. Department of Labor – Occupational Safety and Health Administration (OSHA)
- Area of law
- Health and safety and employment law · Workplace safety and accidents
- Legal basis
- 29 CFR 1910.146 (Permit-required confined spaces); 29 CFR 1910.134 (Respiratory protection)
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
- Published
- 15 Jul 2026
Original amount 264,380 USD, converted at the ECB reference rate of 15 Jul 2026.
- US Department of Labor cites big rig parts distributer for confined space, safety hazards after worker fatality (OSHA) Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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2 Jul 2026 SIA 4YOU MEBELESFurniture retailer 4YOU MEBELES ignores cookie inspection – first a reprimand, then 1,000 EUR €1,000
In a targeted inspection of cookies on company websites, the Datu valsts inspekcija (Latvian Data State Inspectorate, DVI) found fault with the site 4mebeles.lv. After a reprimand in February 2026, the company claimed that the deficiencies had been remedied, which a further inspection disproved; further requests for information went unanswered. The DVI imposed 1,000 EUR for failure to cooperate and requested the missing information by 3 August 2026.
Assurances given to the supervisory authority are checked – false statements and silence aggravate the sanction.
Cookie banners and cooperation with the supervisory authority
- Authority / court
- Datu valsts inspekcija (DVI)
- Area of law
- Data protection · Cookies and tracking
- Legal basis
- Art. 58 Abs. 1, Art. 83 Abs. 5 lit. e DSGVO
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
- Culpability
- intentional
- Repeat case
- yes
- DVI Lēmums Par soda piemērošanu (SIA 4YOU MEBELES), 02.07.2026 Decision of an authority
- Datu valsts inspekcija – Lēmumi (Liste der veröffentlichten Entscheidungen) Official register or notice
Checked against the official source on 25 Sep 2026 · Direct link
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26 Jun 2026 Neonet S.A.Neonet: 3 million PLN over false delivery and availability information on Allegro €709,854
On its Allegro account, the electronics retailer promised dispatch within 24 hours even for goods not in stock and did not inform customers in good time of delays or unavailability. UOKiK imposed a fine of 3,043,000 PLN; the decision is not final.
Link delivery and availability information to stock levels; in the event of delays, inform customers immediately.
Availability and delivery information on marketplaces
- Authority / court
- Urząd Ochrony Konkurencji i Konsumentów (UOKiK)
- Area of law
- Consumer protection and online retail · Information duties in online retail
- Legal basis
- Verletzung kollektiver Verbraucherinteressen
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
- Published
- 26 Jun 2026
Original amount 3,043,000 PLN, converted at the ECB reference rate of 26 Jun 2026.
- Empty promises from Neonet – decision by the President of UOKiK Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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24 Jun 2026 Kaufland Hrvatska k.d.Croatia: 300,000 EUR against Kaufland for unfair practices towards suppliers €300,000
The Agencija za zaštitu tržišnog natjecanja (Croatian Competition Agency, AZTN) found that Kaufland Hrvatska charged food suppliers fees for services not provided and for advertising not commissioned, and paid for perishable goods only after more than 30 days. For these unfair trading practices, and with repeat offending as an aggravating factor (final penalty already in 2020), it imposed 300,000 EUR (date = publication).
Purchasing departments must know the payment deadlines and fee prohibitions of UTP law – repeat offences become significantly more expensive.
Fair terms towards suppliers in purchasing
- Authority / court
- Agencija za zaštitu tržišnog natjecanja (AZTN)
- Area of law
- Competition law · Abuse of market power
- Legal basis
- Art. 4, 11, 12 Zakon o zabrani nepoštenih trgovačkih praksi u lancu opskrbe hranom (ZNTP)
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
- Repeat case
- yes
- Published
- 24 Jun 2026
- AZTN kaznio KAUFLAND HRVATSKA k.d., Zagreb s 300.000,00 eura zbog nametanja nepoštenih trgovačkih praksi Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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23 Jun 2026 Deghi S.p.A.Deghi: 2 million EUR for endlessly renewing countdown discounts €2m
From January 2024 to December 2025, the online retailer advertised time-limited discounts with countdown timers which, once they had expired, restarted with a new timer on identical terms. The AGCM classified this artificial scarcity as a particularly insidious dark pattern and imposed a fine of 2 million EUR.
A countdown must genuinely expire – an automatically restarting timer creates misleading scarcity.
False urgency and countdown timers in online marketing
- Authority / court
- Autorità Garante della Concorrenza e del Mercato (AGCM)
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- Codice del Consumo (pratiche commerciali scorrette)
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
- Published
- 25 Jun 2026
- PS13027 - E-commerce, sanzione di 2 milioni di euro a Deghi S.p.A. per pratica commerciale scorretta Press release of an authority
- AGCM Provvedimento PS13027 (Deghi S.p.A.), adunanza del 23 giugno 2026 Decision of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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18 Jun 2026 Ideal Supply Inc.Ladder fall in warehouse: industrial supplies distributor pays CA$70,000 €43,239
At the warehouse and distribution centre in Listowel (around 130 employees at the site), a worker fell around 1.2 m while climbing down a ladder at high-bay racking. He had not been adequately informed, instructed and supervised on the safe use of ladders. Fine of CA$70,000 plus victim fine surcharge.
Even everyday tasks such as working from ladders at racking require documented instruction – otherwise there is no evidence whatsoever if an incident occurs.
Safe use of ladders in the warehouse
Missing or inadequate training played a role in the decision.
- Authority / court
- Provincial Offences Court Stratford (Ermittlung: Ontario Ministry of Labour, Immigration, Training and Skills Development)
- Area of law
- Health and safety and employment law · Workplace safety and accidents
- Legal basis
- Sections 25(2)(a), 66(1) Occupational Health and Safety Act (Ontario)
- Action
- Fine
- Status of proceedings
- final
- Sector
- Retail and e-commerce
- Mitigating circumstances
- Guilty plea.
- Published
- 8 Jul 2026
Original amount 70,000 CAD, converted at the ECB reference rate of 18 Jun 2026.
Checked against the official source on 25 Sep 2026 · Direct link
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12 Jun 2026 Verkkokauppa.com OyjKHO confirms fine against Verkkokauppa.com over customer accounts without time limit €792,639
The online retailer had not set a retention period for customer accounts and kept data until customers requested deletion; purchases were only possible with an account. The sanctions board of the Finnish Data Protection Ombudsman imposed 856,000 EUR in 2024, the administrative court reduced the fine to 792,639 EUR on the basis of current turnover, and the Supreme Administrative Court (Korkein hallinto-oikeus, KHO) confirmed this on 12 June 2026.
Do not leave deletion to the customer – every online shop needs defined retention periods for accounts and order data.
- Authority / court
- Korkein hallinto-oikeus (KHO); Sanktionsgremium des Datenschutzbeauftragten
- Area of law
- Data protection · Data subject rights and transparency
- Legal basis
- Art. 5 Abs. 1 lit. e DSGVO
- Action
- Fine
- Status of proceedings
- reduced
- Sector
- Retail and e-commerce
- Published
- 18 Jun 2026
- Supreme Administrative Court upholds the administrative fine imposed on Verkkokauppa.com Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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12 Jun 2026 Μάρκετ Ιν ΑΕΒΕ (Market In)Greece: 95,000 EUR against supermarket chain Market In over video footage €95,000
A data subject complained about the disclosure of footage from the supermarket chain’s video surveillance and about the inadequate response to his access request. The Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (Hellenic Data Protection Authority) found that Market In had passed the video footage to the judicial authorities without informing the data subject beforehand, processed more data than necessary, failed to comply with the right of access and failed to cooperate with the authority, and by Decision 10/2026 imposed a total of 95,000 EUR (50,000 EUR for lawfulness/transparency, 20,000 EUR each for data minimisation and the right of access, 5,000 EUR for failure to cooperate); in the same proceedings, ΜΕΔΕ ΑΕ received 65,000 EUR.
Release video footage only for a specific purpose – and anyone ignoring requests from the supervisory authority pays extra.
Handling video footage and access requests
- Authority / court
- Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (Hellenic Data Protection Authority)
- Area of law
- Data protection · Video surveillance
- Legal basis
- Art. 5 Abs. 1 lit. a, c, Art. 5 Abs. 2, Art. 12, 13, 15, 31 DSGVO
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
- Απόφαση 10/2026 της Αρχής Προστασίας Δεδομένων Προσωπικού Χαρακτήρα Decision of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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3 Jun 2026 VF Hellas Ενδυμάτων Ε.Π.Ε. (VF Hellas, Tochter der VF Corporation)Greece: 954,485 EUR against VF Hellas for banning price comparison and Google Ads €954,485
The importer and wholesaler of the Vans, Eastpak and The North Face brands contractually prohibited its retailers from using price comparison portals and search engine advertising (in particular Google Ads). The Επιτροπή Ανταγωνισμού (Hellenic Competition Commission) regarded this as a hardcore restriction in online sales and, in a settlement procedure (Decision 913/2026), set a reduced fine of 954,485 EUR; date = press release.
Prohibiting retailers from using price comparison sites or search engine advertising is a hardcore restriction – distribution agreements should regularly undergo competition law review.
Competition-law-compliant design of dealer agreements in online sales
- Authority / court
- Επιτροπή Ανταγωνισμού (Hellenic Competition Commission)
- Area of law
- Competition law · Cartels and collusion
- Legal basis
- Art. 1 Gesetz 3959/2011; Art. 101 AEUV; Art. 4 lit. e VO (EU) 2022/720
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
- Mitigating circumstances
- Settlement procedure (Diettheti Diaforon) with fine reduction
- Published
- 3 Jun 2026
Checked against the official source on 25 Sep 2026 · Direct link
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28 May 2026 TemuDSA: 200 million EUR against Temu over deficient risk assessment of illegal products €200m
Temu's 2024 risk assessment was based on general industry data rather than on findings about its own service and underestimated how often EU consumers encounter illegal products; test purchases revealed unsafe chargers and baby toys. The European Commission imposed 200 million EUR under the Digital Services Act (DSA) and required an action plan by 28 August 2026.
Risk assessments must be based on the company's own, service-specific evidence – generic industry analyses are not sufficient.
- Authority / court
- Europäische Kommission
- Area of law
- AI and digital regulation · Platform obligations
- Legal basis
- Verordnung (EU) 2022/2065 (DSA), Risikobewertungspflichten sehr großer Online-Plattformen; Art. 75
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
- Published
- 28 May 2026
- Commission fines Temu €200 million for breaching the Digital Services Act Press release of an authority
- IP/26/1178 Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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22 May 2026 Foot Locker, Inc.SEC: Foot Locker pays 148,000 US dollars over award waivers in separation agreements €127,641
From July 2020 to June 2024, around 148 departing employees – including managers and staff from finance, legal and supply chain – signed separation agreements containing a waiver of SEC whistleblower awards. Foot Locker had itself phased out the clause from March 2024 but had not amended all templates; the U.S. Securities and Exchange Commission (SEC) imposed 148,000 US dollars.
When cleaning up clauses, all contract templates must be covered – a single forgotten template is enough for a violation.
Whistleblower protection in contract templates (HR/Legal)
- Authority / court
- U.S. Securities and Exchange Commission
- Area of law
- Whistleblower protection · Retaliation against whistleblowers
- Legal basis
- Securities Exchange Act of 1934, Rule 21F-17(a)
- Action
- Fine
- Status of proceedings
- final
- Sector
- Retail and e-commerce
- Employees
- 10,000 or more
- Mitigating circumstances
- Clause phased out before contact by the SEC; cooperation and prompt remediation
- Published
- 22 May 2026
Original amount 148,000 USD, converted at the ECB reference rate of 22 May 2026.
- In the Matter of Foot Locker, Inc., Release No. 34-105542 Decision of an authority
- SEC Whistleblower Protections – Enforcement Actions Enforcement database of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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6 May 2026 HP TRONIC Zlín, spol. s r.o.HP TRONIC Zlín: 39 million CZK for price requirements imposed on electronics retailers €1.6m
For more than ten years from 2012, the distributor and retailer of consumer electronics and household appliances set minimum resale prices for its retail customers, monitored them and sanctioned deviations. The Úřad pro ochranu hospodářské soutěže (Czech Office for the Protection of Competition, ÚOHS) imposed 38.971 million CZK; a leniency application, settlement and an improved compliance programme reduced the fine, and the company appealed against the amount.
Reprimanding retailers over low prices risks high fines – an effective compliance programme can reduce them but is no substitute for ending the practice.
Resale price maintenance in sales
Missing or inadequate training played a role in the decision.
- Authority / court
- Úřad pro ochranu hospodářské soutěže (ÚOHS)
- Area of law
- Competition law · Cartels and collusion
- Legal basis
- Tschechisches Wettbewerbsgesetz, Art. 101 AEUV (S0551/2023)
- Action
- Fine
- Status of proceedings
- under appeal
- Sector
- Retail and e-commerce
- Culpability
- intentional
- Mitigating circumstances
- Leniency application, settlement and expansion of the internal compliance programme.
- Published
- 6 May 2026
Original amount 38,971,000 CZK, converted at the ECB reference rate of 6 May 2026.
- HP Tronic Faces Nearly CZK 40 Million Fine for Dictating Prices to Retailers Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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17 Apr 2026 Cream della Cream Switzerland GmbH und Philipp Plein International AGFDPIC ruling: Philipp Plein and Cream della Cream ignored objections to advertising Order
Both companies continued to use e-mail addresses and telephone numbers from online purchases for advertising, although data subjects had objected – in some cases after deletion had been confirmed. The Swiss Federal Data Protection and Information Commissioner (Eidgenössischer Datenschutz- und Öffentlichkeitsbeauftragter, EDÖB) ordered the processing for advertising to cease and the data to be deleted on request.
An objection to advertising must take effect across all systems – a confirmed deletion followed by further advertising violates the principle of good faith.
Handling objections to advertising and deletion requests
- Authority / court
- Eidgenössischer Datenschutz- und Öffentlichkeitsbeauftragter (EDÖB)
- Area of law
- Data protection · Marketing and consent
- Legal basis
- DSG Art. 6, Art. 30 Abs. 2 lit. b, Art. 31
- Action
- Order
- Status of proceedings
- final
- Sector
- Retail and e-commerce
- Published
- 26 Jun 2026
- Verfügung des EDÖB gegen Cream della Cream Switzerland GmbH und Philipp Plein International AG Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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12 Mar 2026 Amazon Europe Core S.à r.l.Luxembourg: Cour administrative annuls 746 million EUR fine against Amazon but confirms infringements overturned
In 2021, the Luxembourg data protection authority (CNPD) had imposed 746 million EUR and an order to bring processing into compliance on account of behavioural online advertising; the Administrative Tribunal (Tribunal administratif) confirmed this on 18 March 2025. On 12 March 2026, the Administrative Court (Cour administrative) confirmed that legitimate interest was not a sound legal basis and that the information was insufficient, but annulled the fine on the basis of more recent CJEU case law on the requirement of culpability; the CNPD is re-examining the sanction.
Personalised advertising cannot be based on legitimate interest – and courts now scrutinise culpability closely when it comes to fines.
- Authority / court
- Cour administrative (Luxemburg); Verfahren der CNPD
- Area of law
- Data protection · Marketing and consent
- Legal basis
- Art. 6 Abs. 1 lit. f, Art. 12 ff. DSGVO
- Action
- Order
- Status of proceedings
- overturned
- Sector
- Retail and e-commerce
- Employees
- 10,000 or more
- Mitigating circumstances
- Amazon had implemented the compliance order before the hearing.
- La CNPD obtient la mise en conformité effective des traitements d'Amazon (Arrêt de la Cour administrative du 12 mars 2026) Press release of an authority
- Décision concernant Amazon Europe Core S.À R.L. (Tribunal administratif, 18 mars 2025) Press release of an authority
- Justice Luxembourg – Arrêt de la Cour administrative du 12 mars 2026 (n° 52757C du rôle), Amazon/CNPD Court press release
- Justice Luxembourg – Jugement du tribunal administratif du 18 mars 2025, Amazon/CNPD Court press release
Checked against the official source on 25 Sep 2026 · Direct link
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11 Mar 2026 Birks Group Inc.FINTRAC: jeweller Birks sanctioned over missing risk assessment and compliance review €32,755
The nationwide jewellery chain (a dealer in precious metals and stones) received a penalty of 51,562.50 CAD from the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) because written compliance policies were lacking or not applied, the money laundering risk was not assessed and documented, and the prescribed two-yearly effectiveness review was not carried out. Birks has appealed to the Federal Court.
Jewellers, too, must maintain a documented compliance programme with a risk assessment and regular effectiveness reviews.
- Authority / court
- Financial Transactions and Reports Analysis Centre of Canada (FINTRAC)
- Area of law
- Money laundering and terrorist financing · Internal controls
- Legal basis
- Proceeds of Crime (Money Laundering) and Terrorist Financing Act, Part 1, und zugehörige Verordnungen
- Action
- Fine
- Status of proceedings
- under appeal
- Sector
- Retail and e-commerce
- Published
- 5 May 2026
Original amount 51,562.5 CAD, converted at the ECB reference rate of 11 Mar 2026.
- FINTRAC imposes an administrative monetary penalty on Birks Group Inc. Press release of an authority
- Public notice of administrative monetary penalties Enforcement database of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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6 Mar 2026 ΚΟΜΠΑ Μονοπρόσωπη Ε.Π.Ε. und HAPPY DOG Α.Ε. ΖωοτροφώνGreece: around 482,500 EUR against pet food importers for resale price maintenance €482,498
Two importers of dog and cat food monitored their retailers’ consumer prices on price comparison portals and asked them to adjust them to their price lists; the retailers complied. In a settlement procedure (Decision 901/2026), the Επιτροπή Ανταγωνισμού (Hellenic Competition Commission) imposed 387,498 EUR on KOMPA and 95,000 EUR on Happy Dog; the case began with a tip-off via the authority’s anonymous whistleblowing platform.
Recommended prices must not be enforced through monitoring and calls to retailers – and authorities’ whistleblowing channels make such practices visible.
Prohibition of resale price maintenance in sales
- Authority / court
- Επιτροπή Ανταγωνισμού (Hellenic Competition Commission)
- Area of law
- Competition law · Cartels and collusion
- Legal basis
- Art. 1 Gesetz 3959/2011; Art. 101 AEUV
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
- Mitigating circumstances
- Settlement procedure with reduced fines
- Published
- 6 Mar 2026
- Δελτίο Τύπου – Πρόστιμα σε επιχειρήσεις προμήθειας ζωοτροφών για ζώα συντροφιάς Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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5 Mar 2026 Loblaw Companies LimitedOPC: Loblaw must change retention of PC Optimum data after account deletion Other
During a wave of boycotts in 2024, Loblaw did not process deletion requests in time and retained purchase and usage data from the loyalty programme (more than 17 million members) even after accounts were closed, without demonstrating effective anonymisation. Loblaw undertook to the Office of the Privacy Commissioner of Canada (OPC) to have the anonymisation independently reviewed and to carry out annual deletions.
Companies that continue to use data as anonymous after account deletion must be able to demonstrate the re-identification risk – IP addresses are often enough to link data to a person.
- Authority / court
- Office of the Privacy Commissioner of Canada (OPC)
- Area of law
- Data protection · Data subject rights and transparency
- Legal basis
- PIPEDA
- Action
- Other
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
- Employees
- 10,000 or more
- Published
- 5 Mar 2026
Checked against the official source on 25 Sep 2026 · Direct link
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14 Jan 2026 Zalando SEZalando: around 31 million PLN for missing 30-day lowest prices on discounts €7.34m
Zalando did not display the lowest price of the previous 30 days for discounts, manipulated reference prices to make reductions appear larger and did not present the mandatory information consistently at all stages of the purchasing process. Poland's Office of Competition and Consumer Protection (UOKiK) imposed a fine of 30,945,000 PLN; the decision is not final.
Discount information must be identical and correct on all pages of a shop – listing, product page, shopping basket.
Presentation of discounts in online shops
- Authority / court
- Urząd Ochrony Konkurencji i Konsumentów (UOKiK)
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- Polnische Umsetzung der Omnibus-Richtlinie (Preisangaben bei Preisermäßigungen); Verletzung kollektiver Verbraucherinteressen
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
- Employees
- 10,000 or more
- Published
- 14 Jan 2026
Original amount 30,945,000 PLN, converted at the ECB reference rate of 14 Jan 2026.
Checked against the official source on 25 Sep 2026 · Direct link
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14 Jan 2026 Whaleco Technology Limited (Temu)Temu: almost 6 million PLN over changing reference prices and discount labelling €1.4m
The operator of the Temu interface omitted the 30-day lowest price or stated it incorrectly, labelled promotions inconsistently and changed reference prices from day to day without the actual price changing. UOKiK imposed a fine of 5,910,900 PLN; the decision is not final.
Reference prices that shift daily without any real price change are a misleading staging of discounts.
- Authority / court
- Urząd Ochrony Konkurencji i Konsumentów (UOKiK)
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- Polnische Umsetzung der Omnibus-Richtlinie (Preisangaben bei Preisermäßigungen); Verletzung kollektiver Verbraucherinteressen
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
- Published
- 14 Jan 2026
Original amount 5,910,900 PLN, converted at the ECB reference rate of 14 Jan 2026.
Checked against the official source on 25 Sep 2026 · Direct link
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13 Jan 2026 Maplebear Inc. (Instacart)Instacart pays 60 million USD in FTC settlement over "free delivery" with mandatory fees €51.5m
According to the FTC, Instacart advertised free delivery but charged mandatory service fees of up to 15 %, promised a "100 % satisfaction guarantee" without providing full refunds and did not sufficiently point out the subsequent charges for trial subscriptions. Under the settlement, the company is paying 60 million USD for refunds and must discontinue the practices complained of.
Anyone advertising something as "free" must not add a mandatory fee elsewhere.
Price advertising and disclosure of fees in marketing
- Authority / court
- Federal Trade Commission (FTC)
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- Section 5 FTC Act; Restore Online Shoppers' Confidence Act (ROSCA)
- Action
- Disgorgement of profits
- Status of proceedings
- final
- Sector
- Retail and e-commerce
- Published
- 18 Dec 2025
Original amount 60,000,000 USD, converted at the ECB reference rate of 13 Jan 2026.
- Instacart to Pay $60 Million in Consumer Refunds to Settle FTC Lawsuit Press release of an authority
- FTC v. Maplebear Inc. d/b/a Instacart – Stipulated Order (N.D. Cal., dated 13.01.2026) Court decision
Checked against the official source on 25 Sep 2026 · Direct link
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16 Dec 2025 Hardeck Möbel GmbH & Co. KGFurniture retailer Hardeck: 379,503 EUR fine for breach of AML due diligence obligations €379,504
The Arnsberg regional government (Bezirksregierung Arnsberg), as anti-money laundering supervisor for the non-financial sector, imposed a fine of 379,503.50 EUR, final since 16 December 2025, on the furniture retailer as a dealer in goods for breach of due diligence obligations under the German Money Laundering Act (Geldwäschegesetz, GwG). Karl-Ernst Hardeck is named as the person responsible for the company.
Furniture retailers, as dealers in goods, are also obliged entities under the GwG – breaches of due diligence obligations can trigger six-figure fines.
Identification for cash payments in the trade in goods
- Authority / court
- Bezirksregierung Arnsberg (Geldwäscheaufsicht Nichtfinanzsektor)
- Area of law
- Money laundering and terrorist financing · Customer due diligence
- Legal basis
- Geldwäschegesetz (Sorgfaltspflichten); Bekanntmachung nach § 57 GwG
- Action
- Fine
- Status of proceedings
- final
- Sector
- Retail and e-commerce
- Liability of senior managers
- The announcement names Karl-Ernst Hardeck as the person responsible for the infringement
- Bekanntmachung nach § 57 GwG – Bezirksregierung Arnsberg Official register or notice
Checked against the official source on 25 Sep 2026 · Direct link
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4 Dec 2025 Jeronimo Martins Polska (Biedronka)Biedronka: almost 105 million PLN over undisclosed conditions for "100 % back" €24.7m
The supermarket chain advertised promotions such as "Special Wednesday" with "100 % money back as a voucher", but did not state restrictions concerning product categories, minimum spend and use of the vouchers in radio, app and in-store advertising, only on the receipt, the website or in-store notices. UOKiK imposed a fine of 104,722,016 PLN; the decision is not final.
State the essential restrictions of a promotion in the advertising itself, not just on the receipt.
Complete promotion terms in advertising
- Authority / court
- Urząd Ochrony Konkurencji i Konsumentów (UOKiK)
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- Verletzung kollektiver Verbraucherinteressen (irreführende Werbung durch Unterlassen)
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
- Employees
- 10,000 or more
- Culpability
- intentional
- Published
- 4 Dec 2025
Original amount 104,722,016 PLN, converted at the ECB reference rate of 4 Dec 2025.
- When a promotion fails to mention what is important – nearly PLN 105 million in fines for Biedronka Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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19 Nov 2025 Betreibergesellschaft des Onlineshops About You (Sitz Hamburg; in der Mitteilung nicht namentlich genannt)About You: 505 million HUF fine and compensation for countdown pressure and discount claims €1.32m
The fashion mail-order company presented discounts in a misleading manner and exerted psychological pressure with countdowns running down by the second and scarcity notices. In addition to a fine of 505 million HUF imposed by the Gazdasági Versenyhivatal (Hungarian Competition Authority, GVH), the Hamburg-based operating company committed to paying compensation of 1,750 HUF each to all Hungarian customers who made purchases between 31 December 2022 and 31 December 2024 (estimated at over 500 million HUF) and to a consumer protection compliance programme.
Countdown timers and scarcity banners must be true – otherwise they are prohibited purchasing pressure.
Dark patterns and price information in online shops
- Authority / court
- Gazdasági Versenyhivatal (GVH)
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- Verbot unlauterer Geschäftspraktiken gegenüber Verbrauchern
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
- Mitigating circumstances
- Acknowledgement, cooperation, customer compensation and compliance programme almost halved the fine.
- Published
- 19 Nov 2025
Original amount 505,000,000 HUF, converted at the ECB reference rate of 19 Nov 2025.
- Több mint egymilliárd forintot fizet az About You a magyaroknak Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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3 Nov 2025 Groupe ParfaitFrance: 7.6 million EUR against Groupe Parfait for failing to meet merger remedies (Martinique) €7.6m
In 2022, clearance of an acquisition in food retail in Martinique was made conditional on the divestiture of a Géant Casino hypermarket by September 2023; Parfait only sold it in September 2025, allowed the value of the assets to deteriorate and obstructed the trustee (decision 25-D-05). Fines: 4.5 million EUR (divestiture), 2.5 million EUR (preservation of value), 600,000 EUR (cooperation).
Merger control commitments are binding – missed deadlines and a lack of cooperation with the trustee are sanctioned separately.
Compliance with merger remedies and cooperation with trustees
- Authority / court
- Autorité de la concurrence
- Area of law
- Competition law · Merger control
- Legal basis
- Verstoß gegen Zusagen aus Freigabeentscheidung 22-DCC-254 (Fusionskontrolle, Code de commerce)
- Action
- Fine
- Status of proceedings
- under appeal
- Sector
- Retail and e-commerce
- Published
- 3 Nov 2025
- Distribution alimentaire à la Martinique : l'Autorité inflige au groupe Parfait des sanctions (25-D-05) Press release of an authority
- Décision 25-D-05 relative au respect des engagements annexés à la décision n° 22-DCC-254 Decision of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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31 Oct 2025 "MAXIMA Latvija" SIAMaxima Latvija pays 1.87 million EUR for price pressure on food suppliers €1.87m
From November 2021 to August 2024, the retailer (market share 28%) put pressure on economically dependent suppliers: price increases remained unapproved for months, lower prices were demanded in the form of ultimatums and delisting was threatened. The Konkurences padome (Latvian Competition Council) found an unfair trading practice, imposed 1,872,805 EUR and set clear deadlines for negotiations.
Purchasing departments of retailers with strong market power need clear rules for price negotiations – threats of delisting are off limits.
Fair purchasing negotiations with suppliers
- Authority / court
- Konkurences padome (Lettischer Wettbewerbsrat)
- Area of law
- Competition law · Abuse of market power
- Legal basis
- Negodīgas tirdzniecības prakses aizlieguma likums (NTPAL)
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
- Published
- 5 Nov 2025
- Konkurences padome soda „MAXIMA Latvija“ SIA par negodīgas tirdzniecības prakses īstenošanu (05.11.2025) Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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23 Oct 2025 TFG Holding, Inc.JustFab, ShoeDazzle, FabKids: 4.8 million USD settlement with 33 attorneys general over VIP membership €4.14m
According to the allegations of the attorneys general, the online fashion retailer enrolled buyers in a paid VIP membership programme without their express consent, presented prices in a misleading way and made cancellation difficult. Under the settlement with 32 states and D.C., TFG is providing around 3.8 million USD in automatic refunds and paying 1 million USD to the states; the settlement does not constitute an admission of guilt.
A purchase must not silently trigger a membership with monthly charges.
Subscription models and express consent at checkout
- Authority / court
- Attorney General of Pennsylvania (verhandelt mit Maryland, Texas und D.C.; Vergleich mit 33 Attorneys General)
- Area of law
- Consumer protection and online retail · Information duties in online retail
- Legal basis
- Verbraucherschutzgesetze der beteiligten Bundesstaaten
- Action
- Disgorgement of profits
- Status of proceedings
- final
- Sector
- Retail and e-commerce
- Published
- 23 Oct 2025
Original amount 4,800,000 USD, converted at the ECB reference rate of 23 Oct 2025.
- AG Sunday Secures Settlement Valued at $4.8 Million with Online Clothing Retailer Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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9 Oct 2025 BGH: price reduction only permissible with a clearly legible 30-day lowest price Order
A food discounter advertised a coffee with a price reduction without stating the lowest total price of the previous 30 days unambiguously, clearly recognisably and legibly. In an action brought by the Wettbewerbszentrale (Centre for Protection against Unfair Competition), the BGH upheld the injunction issued by the lower courts (Regional Court of Amberg, Higher Regional Court of Nuremberg).
In all discount advertising, state the 30-day lowest price as clearly as the discount itself.
Price information in discount advertising (30-day lowest price)
- Authority / court
- Bundesgerichtshof (I. Zivilsenat), Az. I ZR 183/24
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- § 11 Abs. 1 PAngV; § 5a Abs. 1, § 5b Abs. 4 UWG
- Action
- Order
- Status of proceedings
- final
- Sector
- Retail and e-commerce
- Published
- 9 Oct 2025
- Unzulässige Werbung mit einer Preisermäßigung (Nr. 184/2025) Court press release
Checked against the official source on 25 Sep 2026 · Direct link
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30 Sep 2025 HmbBfDI: 195,000 EUR against retailer over ignored data subject requests €195,000
A retail company (name not published) had advertising letters sent via service providers and, in several cases, failed for an extended period to respond in time to the data subject rights that recipients then asserted. The Hamburg Commissioner for Data Protection and Freedom of Information (HmbBfDI) imposed a fine of 195,000 EUR; the measure was published in the interim report of 30 September 2025 (exact date of the decision not stated).
Companies that send advertising must have a working process for access and objection requests – even if the mailing is outsourced.
Timely handling of access requests
- Authority / court
- Hamburgischer Beauftragter für Datenschutz und Informationsfreiheit (HmbBfDI)
- Area of law
- Data protection · Data subject rights and transparency
- Legal basis
- DSGVO (Betroffenenrechte)
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
- Published
- 30 Sep 2025
- Zwischenbilanz 2025: HmbBfDI verhängt Bußgelder von insgesamt 775.000 Euro Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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26 Sep 2025 Tractor Supply CompanyCPPA: $1.35 million against Tractor Supply over missing opt-out mechanisms €1.16m
The rural retail giant inadequately informed consumers and job applicants about their rights, offered no effective means of opting out of the sale and sharing of data (including no Global Privacy Control) and passed data on to third parties without the required contracts. An officer must certify compliance annually for four years, as required by the California Privacy Protection Agency (CPPA).
Privacy notices must also cover job applicants, and browser opt-out signals such as GPC must be implemented technically.
- Authority / court
- California Privacy Protection Agency (CPPA)
- Area of law
- Data protection · Data subject rights and transparency
- Legal basis
- California Consumer Privacy Act (CCPA)
- Action
- Fine
- Status of proceedings
- final
- Sector
- Retail and e-commerce
- Employees
- 10,000 or more
- Published
- 30 Sep 2025
Original amount 1,350,000 USD, converted at the ECB reference rate of 26 Sep 2025.
- CPPA: Tractor Supply Company enforcement decision Press release of an authority
- CPPA Order of Decision and Stipulated Final Order: Tractor Supply Company (ENF24-M-TR-04) Decision of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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2 Sep 2025 IDdesign A/SIDdesign: High Court raises GDPR fine to 1.5 million DKK – group turnover counts €200,986
The furniture retailer had stored data of around 385,000 customers in a legacy system without retention periods. The district court had imposed 100,000 DKK; following a referral to the CJEU on whether the fine is to be calculated on the basis of the turnover of the entire group, the High Court increased the fine to 1.5 million DKK.
Retention periods also apply to legacy systems in individual branches – and the group turnover counts when setting the fine.
- Authority / court
- Vestre Landsret (auf Anzeige der Datatilsynet)
- Area of law
- Data protection
- Legal basis
- DSGVO Art. 5 Abs. 1 lit. e, Art. 83
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
Original amount 1,500,000 DKK, converted at the ECB reference rate of 2 Sep 2025.
- Datatilsynet – Møbelfirma indstillet til bøde (Opdatering zum Verfahrensausgang) Press release of an authority
- Domsdatabasen – Vestre Landsret SS-364/2021-VLR, Dom 02.09.2025 Court decision
Checked against the official source on 25 Sep 2026 · Direct link
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1 Sep 2025 Infinite Styles Services Co. Limited (Shein)Shein: 150 million EUR – cookies without consent and despite rejection €150m
On shein.com, advertising cookies were placed without consent as soon as the site was accessed; in addition to an incomplete cookie banner, there was an advertising pop-up without an option to reject. After clicking ‘Reject all’ or withdrawing consent, cookies continued to be read. The Commission nationale de l’informatique et des libertés (French data protection authority, CNIL) imposed 150 million EUR.
A cookie banner must work technically: rejecting and withdrawing consent must actually stop cookies from being placed and read.
- Authority / court
- Commission nationale de l'informatique et des libertés (CNIL), formation restreinte
- Area of law
- Data protection · Cookies and tracking
- Legal basis
- Art. 82 Loi Informatique et Libertés (Umsetzung von Art. 5 Abs. 3 ePrivacy-Richtlinie)
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
- Employees
- 10,000 or more
Checked against the official source on 25 Sep 2026 · Direct link
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4 Aug 2025 Infinite Styles Services Co. Ltd (Shein)AGCM: 1 million EUR fine against Shein for misleading environmental claims €1m
Italy's competition and consumer protection authority (Autorità Garante della Concorrenza e del Mercato, AGCM) objected to vague and in part false claims about circular design and recyclability, about the ‘green’ evoluSHEIN collection (only a small share of the range) and about emission targets, while emissions rose in 2023/2024. The ultra-fast-fashion model is subject to a heightened duty of care, the authority held; it imposed 1 million EUR (case PS12709).
Communicate climate targets and recycling promises only if they are specific, substantiated and consistent with actual developments.
Verifiable sustainability communication in online retail
- Authority / court
- Autorità Garante della Concorrenza e del Mercato (AGCM)
- Area of law
- Environment and sustainability · Misleading environmental and sustainability claims
- Legal basis
- Codice del Consumo (unlautere Geschäftspraktiken), Verfahren PS12709
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
- Employees
- 10,000 or more
- Published
- 4 Aug 2025
- PS12709 - Italian Competition Authority: 1 million euros fine imposed on Shein for misleading and omissive green claims Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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24 Jul 2025 „Билла България“ ЕООД (Billa Bulgaria)Billa advertises oil containing 80% sunflower oil as olive oil – 405,936 leva €207,555
In June 2024, the retail chain advertised the product ‘Маслиново масло екстра върджин 20% – Basso Blend’ on its website, on radio, on television and online in such a way that olive oil was in the foreground, although the product consisted of 80% sunflower oil. The Комисия за защита на конкуренцията (Bulgarian Commission for the Protection of Competition, KZK) opened proceedings of its own motion, considered the advertising misleading (Art. 32(1) in conjunction with Art. 33 ZZK – Bulgarian Protection of Competition Act) and imposed 0.032% of 2024 turnover, i.e. 405,936 leva.
Advertising must not highlight the share of a high-quality ingredient in a way that misleads customers about the composition – responsibility lies with the advertiser, not the agency.
Product advertising and labelling of composition
- Authority / court
- Комисия за защита на конкуренцията (КЗК, Bulgarische Wettbewerbskommission)
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- Art. 32 Abs. 1 i. V. m. Art. 33 ZZK
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
Original amount 405,936 BGN, converted at the ECB reference rate of 24 Jul 2025.
- КЗК Публичен електронен регистър – Производство (Решение № 691 от 24.07.2025; Volltext als PDF im Register) Official register or notice
Checked against the official source on 25 Sep 2026 · Direct link
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20 Jun 2025 Saxony: 7,000 EUR fine against art dealer over due diligence obligations and risk management €7,000
The Saxony State Directorate (Landesdirektion Sachsen), as anti-money laundering supervisor for the non-financial sector, imposed a fine of 7,000 EUR on an art dealer, announced in anonymised form, for breaches of the due diligence obligations and risk management requirements under the German Money Laundering Act (GwG). The authority had previously issued several orders on risk management in the art trade, backed by the threat of penalty payments.
Art dealers need a written risk analysis and must identify buyers for transactions of 10,000 EUR or more.
AML obligations in the art trade
- Authority / court
- Landesdirektion Sachsen (Geldwäscheaufsicht Nichtfinanzsektor)
- Area of law
- Money laundering and terrorist financing · Internal controls
- Legal basis
- Geldwäschegesetz (Sorgfaltspflichten, Risikomanagement); Bekanntmachung nach § 57 GwG
- Action
- Fine
- Status of proceedings
- final
- Sector
- Retail and e-commerce
- Bekanntmachungen gemäß § 57 GwG – Landesdirektion Sachsen (lfd. Nr. 36) Official register or notice
Checked against the official source on 25 Sep 2026 · Direct link
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18 Jun 2025 AliExpressAliExpress: DSA commitments on illegal products and trader transparency made binding Order
The European Commission declared binding commitments by AliExpress relating, among other things, to the detection of illegal products such as medicines and food supplements (including via hidden links and affiliate programmes), the notice and complaint system, the transparency of advertising and recommender systems, the traceability of traders and data access for researchers; an independent monitoring trustee oversees implementation. In parallel, it made a preliminary finding of a breach of the obligation to carry out a risk assessment.
Marketplaces must systematically detect illegal products – including where they are offered via detours such as affiliate links.
- Authority / court
- Europäische Kommission
- Area of law
- AI and digital regulation · Platform obligations
- Legal basis
- Art. 71 Digital Services Act (Verordnung (EU) 2022/2065)
- Action
- Order
- Status of proceedings
- final
- Sector
- Retail and e-commerce
- Employees
- 10,000 or more
Checked against the official source on 25 Sep 2026 · Direct link
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10 Jun 2025 SMCP SA; European TopSoho S.à r.l.; Dynamic Treasure GroupSMCP: threshold notifications missed, misleading announcement, inside information not protected €1.72m
In connection with the change of control at the fashion group SMCP in 2021/22, the major shareholder European TopSoho (ETS) and Dynamic Treasure Group failed to make threshold notifications; ETS also disseminated a misleading press release. SMCP itself failed to maintain the confidentiality of inside information. Sanctions imposed by the Enforcement Committee of France's financial markets authority (Autorité des marchés financiers, AMF): Chenran Qiu 1 million EUR, ETS 400,000 EUR, DTG 300,000 EUR, SMCP 20,000 EUR.
Issuers must effectively shield inside information even when the conflict originates with the major shareholder.
Ensuring the confidentiality of inside information
- Authority / court
- Autorité des marchés financiers (AMF), Commission des sanctions
- Area of law
- Capital markets and financial supervision · Market abuse and insider dealing
- Legal basis
- Art. L. 233-7 Code de commerce; Art. 223-14 RG AMF; Art. 12 Abs. 1 lit. c MAR; Art. 2 Abs. 1 DVO (EU) 2016/1055
- Action
- Fine
- Status of proceedings
- under appeal
- Sector
- Retail and e-commerce
- Liability of senior managers
- Chenran Qiu: 1,000,000 EUR (ETS's infringements attributed to her)
- Décision SAN-2025-05 Decision of an authority
- Décision n° 5 du 10 juin 2025 (PDF) Decision of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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6 Jun 2025 AmazonAmazon commits to the CMA to tougher action against fake reviews Order
Following an investigation into fake reviews and "catalogue abuse" (transferring good reviews to other products), Amazon undertook to the CMA to detect and remove such reviews quickly, to sanction infringing sellers up to and including a ban on selling, and to set up simple reporting channels.
Anyone who publishes reviews must maintain active processes against fakes and the transfer of reviews.
- Authority / court
- Competition and Markets Authority (CMA)
- Area of law
- Consumer protection and online retail · Fake reviews
- Legal basis
- Enterprise Act 2002, Part 8 (Verpflichtungszusagen nach altem Durchsetzungsregime)
- Action
- Order
- Status of proceedings
- final
- Sector
- Retail and e-commerce
- Employees
- 10,000 or more
- Mitigating circumstances
- Voluntary undertakings without a fine.
- Published
- 6 Jun 2025
- Amazon gives undertakings to CMA to curb fake reviews Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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2 Jun 2025 Delivery Hero SE, Glovoapp23 SAEU: 329 million EUR against Delivery Hero and Glovo – first labour market cartel €329m
From July 2018 to July 2022, Delivery Hero and Glovo agreed a mutual no-poach arrangement, exchanged commercially sensitive information and allocated national markets; this was facilitated by Delivery Hero's minority stake in Glovo. Fines: Delivery Hero 223.285 million EUR, Glovo 105.732 million EUR (settlement procedure, 10 % reduction).
No-poach clauses and information flows from stakes in competitors are high-risk under competition law and must be shielded by clean-team rules.
No-poach agreements and information exchange via minority stakes
- Authority / court
- Europäische Kommission
- Area of law
- Competition law · Cartels and collusion
- Legal basis
- Art. 101 AEUV, Art. 53 EWR-Abkommen
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
- Employees
- 10,000 or more
- Mitigating circumstances
- Settlement procedure (10 % reduction)
- Kommission verhängt Geldbußen in Höhe von 329 Mio. EUR gegen Delivery Hero und Glovo (IP/25/1356) Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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27 May 2025 AS Watson (Health & Beauty Continental Europe) B.V.AP reduces cookie fine against Kruidvat operator AS Watson to 50,000 EUR after objection €50,000
The company behind the Kruidvat drugstore chain tracked visitors to Kruidvat.nl with tracking cookies without their knowledge or consent, enabling it to build profiles from location, pages visited, shopping basket and purchases. The Dutch data protection authority (Autoriteit Persoonsgegevens, AP) had imposed 600,000 EUR in 2024, upheld the objection in May 2025 and reduced the fine to 50,000 EUR.
Set tracking cookies in an online shop only after genuine consent – pre-ticked or hidden consent is not sufficient.
- Authority / court
- Autoriteit Persoonsgegevens (AP)
- Area of law
- Data protection · Cookies and tracking
- Legal basis
- Art. 6 Abs. 1 i. V. m. Art. 5 Abs. 1 lit. a DSGVO (Tracking-Cookies ohne Einwilligung)
- Action
- Fine
- Status of proceedings
- reduced
- Sector
- Retail and e-commerce
- Published
- 12 Jun 2025
- Besluit op bezwaar AS Watson – Kruidvat (27 mei 2025) Decision of an authority
- Besluit boete AS Watson – Kruidvat Decision of an authority
- AP – Boete van 600.000 euro voor tracking cookies op Kruidvat.nl Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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8 May 2025 „Кауфланд България ЕООД енд Ко“ КДKaufland demanded payments from suppliers for marketing and logistics – 500,000 leva €255,650
Following a preliminary investigation into rising food prices, the Комисия за защита на конкуренцията (Bulgarian Commission for the Protection of Competition, KZK) found that Kaufland had demanded and received payments from five suppliers for ‘marketing services’ and for ‘optimisation of goods flows’ and logistics that were not fully connected with the sale of their products. For the two prohibited trading practices (Art. 37b(1)(4) ZZK – Bulgarian Protection of Competition Act) it imposed 250,000 leva each, a total of 500,000 leva. An appeal has been lodged against the decision.
Charges to suppliers are only permissible if they are matched by a specific service connected with the sale.
Fair terms towards suppliers
- Authority / court
- Комисия за защита на конкуренцията (КЗК, Bulgarische Wettbewerbskommission)
- Area of law
- Competition law · Abuse of market power
- Legal basis
- Art. 37b Abs. 1 Nr. 4 ZZK (verbotene Handelspraktiken in der Lebensmittelkette, UTP-Richtlinie)
- Action
- Fine
- Status of proceedings
- under appeal
- Sector
- Retail and e-commerce
Original amount 500,000 BGN, converted at the ECB reference rate of 8 May 2025.
- КЗК Публичен електронен регистър – Производство (Решение № 429 от 08.05.2025; Volltext als PDF im Register) Official register or notice
Checked against the official source on 25 Sep 2026 · Direct link
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7 May 2025 Sennheiser electronic SE & Co. KG, Sonova Consumer Hearing Sales Germany GmbHBundeskartellamt: almost 6 million EUR against Sennheiser and Sonova over resale price maintenance €6m
Since at least 2015, Sennheiser coordinated consumer prices for premium headphones with dealers, monitored them using price comparison services and specialist software and intervened when prices were too low; Sonova continued this after acquiring the business unit in March 2022 until September 2022. The employees had received competition law training but used this knowledge to conceal their conduct (code language). The Bundeskartellamt imposed fines of almost 6 million EUR on both companies and three responsible employees (settlement).
Price monitoring software is no licence: anyone who responds to deviations by putting pressure on dealers is engaging in prohibited resale price maintenance – and employees are personally liable.
Price discussions with dealers and price monitoring
Missing or inadequate training played a role in the decision.
- Authority / court
- Bundeskartellamt
- Area of law
- Competition law · Cartels and collusion
- Legal basis
- § 1 GWB (vertikale Preisbindung)
- Action
- Fine
- Status of proceedings
- final
- Sector
- Retail and e-commerce
- Mitigating circumstances
- Extensive cooperation and settlement
- Liability of senior managers
- Fines imposed on three responsible employees (not named)
- Published
- 7 May 2025
- Bundeskartellamt verhängt Bußgelder gegen Audioprodukte-Hersteller Sennheiser und Sonova Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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6 May 2025 Todd Snyder, Inc.Todd Snyder: 345,178 USD – tracking opt-out ineffective for 40 days €304,793
For 40 days, the fashion retailer’s misconfigured privacy portal did not process objections to the sale and sharing of personal data; in addition, the company required too much data and identity verification before an opt-out. The California Privacy Protection Agency (CPPA) imposed 345,178 USD and required correct configuration of consent management and employee training.
A consent management platform does not relieve companies of responsibility: check regularly whether opt-outs are actually implemented technically.
Configuration and monitoring of consent management platforms
Missing or inadequate training played a role in the decision.
- Authority / court
- California Privacy Protection Agency (CPPA), Board
- Area of law
- Data protection · Cookies and tracking
- Legal basis
- California Consumer Privacy Act (CCPA)
- Action
- Fine
- Status of proceedings
- final
- Sector
- Retail and e-commerce
Original amount 345,178 USD, converted at the ECB reference rate of 6 May 2025.
- CPPA Orders Clothing Retailer Todd Snyder to Pay Six-Figure Fine, Overhaul Privacy Practices (06.05.2025) Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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24 Apr 2025 Dante International SADante International fails to act on erasure requests – 10,000 EUR €10,000
Although the platform operator had repeatedly confirmed to a customer that his e-mail addresses had been deleted, he continued to receive feedback requests; in addition, certain partners could see the address. The Romanian data protection authority (ANSPDCP) found breaches of transparency and erasure obligations, imposed 49,770 lei (10,000 EUR) and ordered, among other things, training of the staff responsible.
A confirmed erasure must actually be implemented in all systems – including feedback and partner tools.
Handling erasure requests in customer service
Missing or inadequate training played a role in the decision.
- Authority / court
- Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)
- Area of law
- Data protection · Data subject rights and transparency
- Legal basis
- Art. 12 Abs. 1 i. V. m. Art. 17 und 19 DSGVO
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
- Published
- 24 Apr 2025
Original amount 49,770 RON, converted at the ECB reference rate of 24 Apr 2025.
- ANSPDCP – Comunicat de presă 24.04.2025 (Dante International SA) Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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6 Mar 2025 SIA "VSV ZOO"Pet shop VSV ZOO fails to respond to review of privacy policy – 500 EUR €500
As part of a preventive review of the privacy policy on zoopasaule.lv, the Datu valsts inspekcija (Latvian Data State Inspectorate, DVI) repeatedly asked the online pet retailer for information from July 2024 onwards. The company let the first deadlines lapse, later twice asked for an extension citing the absence of its programmer, and still did not deliver thereafter. The DVI imposed 500 EUR for failure to cooperate with the supervisory authority.
A preventive request from the supervisory authority is also binding – anyone who does not respond is sanctioned before the actual deficiency is even addressed.
Handling letters from the data protection authority
- Authority / court
- Datu valsts inspekcija (DVI)
- Area of law
- Data protection · Data subject rights and transparency
- Legal basis
- Art. 58 Abs. 1 lit. d und e, Art. 83 Abs. 5 lit. e DSGVO
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
- Culpability
- intentional
- DVI Lēmums Par soda piemērošanu (SIA „VSV ZOO“), 06.03.2025 Decision of an authority
- Datu valsts inspekcija – Lēmumi (Liste der veröffentlichten Entscheidungen) Official register or notice
Checked against the official source on 25 Sep 2026 · Direct link
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28 Jan 2025 OGH raises gun-jumping fine against food retailer from 1.5 to 70 million EUR €70m
A food retail group anonymised in the decision (R*) had, through its subsidiary, implemented a notifiable concentration without merger control clearance by means of a long-term lease of store space in a shopping centre (1 July 2018 to 20 September 2022). The Cartel Court (Kartellgericht) imposed a fine of 1.5 million EUR; Austria's Supreme Court (Oberster Gerichtshof, OGH) upheld the appeals of the Federal Competition Authority (Bundeswettbewerbsbehörde, BWB) and the Federal Cartel Prosecutor (Bundeskartellanwalt) and set the fine at 70 million EUR, taking into account the group turnover of 92.3 billion EUR and an earlier fine for prohibited implementation.
Taking over stores by way of a lease or tenancy agreement can also be a notifiable concentration – expansion departments must check merger control requirements.
Notification requirement for site takeovers through leases or tenancy agreements
- Authority / court
- Oberster Gerichtshof als Kartellobergericht (Antrag der Bundeswettbewerbsbehörde)
- Area of law
- Competition law · Merger control
- Legal basis
- § 29 Z 1 lit a iVm § 17 Abs 1 KartG 2005
- Action
- Fine
- Status of proceedings
- final
- Sector
- Retail and e-commerce
- Repeat case
- yes
- OGH 16 Ok 5/24g vom 28.01.2025 Court decision
Checked against the official source on 25 Sep 2026 · Direct link
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17 Dec 2024 GymBeam s.r.o.; Gymbeam Hungary Kft.GymBeam: 100 million HUF for impermissible health claims on food supplements €244,230
The food supplement retailer made extensive use of prohibited medicinal claims and unauthorised health claims in its advertising, suggested false discounts with struck-through prices and did not inform customers about how customer reviews were checked. Following acknowledgement and a commitment to a compliance programme with training, the Gazdasági Versenyhivatal (Hungarian Competition Authority, GVH) imposed 100 million HUF.
Product texts in online shops are advertising – content teams need the list of authorised health claims.
Permissible advertising claims for foods and food supplements
Missing or inadequate training played a role in the decision.
- Authority / court
- Gazdasági Versenyhivatal (GVH)
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- Verbot unlauterer Geschäftspraktiken; EU-Health-Claims-Verordnung (VJ/51/2022)
- Action
- Fine
- Status of proceedings
- final
- Sector
- Retail and e-commerce
- Culpability
- negligent
- Mitigating circumstances
- Acknowledgement, waiver of legal remedies and compliance programme with internal training and membership of the advertising self-regulatory body.
- Published
- 17 Dec 2024
Original amount 100,000,000 HUF, converted at the ECB reference rate of 17 Dec 2024.
- Megtévesztően kommunikált a GymBeam, 100 milliós bírságot fizet a cég Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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16 Aug 2024 DSB: 1.5 million EUR against retail chain over cameras on self-checkouts, PIN pad and surroundings €1.5m
In 2022, a retail company (name pseudonymised) used nine cameras in one branch to film, among other things, the self-service checkouts including the keypad of the card payment terminal, as well as public areas, bus stops and neighbouring properties. The Austrian data protection authority (Datenschutzbehörde, DSB) imposed 1.5 million EUR for lack of a legal basis and infringement of data minimisation; the Federal Administrative Court (Bundesverwaltungsgericht, BVwG) confirmed the amount on 25 July 2025, and an appeal on points of law is pending.
Align cameras in retail closely with their protective purpose – PIN entries, public spaces and neighbouring properties must not be in the frame.
- Authority / court
- Datenschutzbehörde (DSB)
- Area of law
- Data protection · Video surveillance
- Legal basis
- Art. 5 Abs. 1 lit. a und c, Art. 6 Abs. 1 DSGVO
- Action
- Fine
- Status of proceedings
- under appeal
- Sector
- Retail and e-commerce
- DSB Straferkenntnis GZ 2023-0.680.196 vom 16.08.2024 (RIS) Decision of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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18 Jun 2024 Amazon.com Services, LLCAmazon: 5.9 million USD – undisclosed productivity quotas in two warehouses (Warehouse Quotas Law) €5.51m
Amazon did not inform employees at two warehouses in Moreno Valley and Redlands in writing of the productivity quotas that applied; the authority regarded the peer-to-peer rating system used as a quota within the meaning of the law, which prohibits quotas that prevent breaks, toilet visits or compliance with health and safety. For 59,017 violations between October 2023 and March 2024, the Labor Commissioner’s Office imposed 5,901,700 USD.
Disclose performance metrics for employees, and do not let them effectively prevent breaks – even when they come in the guise of peer ratings.
Making productivity quotas and break rights transparent (managers)
- Authority / court
- California Labor Commissioner's Office (Division of Labor Standards Enforcement)
- Area of law
- Health and safety and employment law · Working time
- Legal basis
- California Warehouse Quotas Law (AB 701, Labor Code §§ 2100 ff.); Labor Code § 2699(f)
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
- Employees
- 10,000 or more
Original amount 5,901,700 USD, converted at the ECB reference rate of 18 Jun 2024.
Checked against the official source on 25 Sep 2026 · Direct link
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10 Jun 2024 SIA "Mirastyle"Lighting retailer Mirastyle imposes resale prices and allocates projects €34,490
The exclusive distributor of several lighting brands asked retailers by e-mail to align their prices with its ‘recommendations’ and threatened to stop supplies otherwise. It also exchanged information about projects with competing retailers and refused orders for projects planned by others. The Konkurences padome (Latvian Competition Council) imposed 34,490.26 EUR.
‘Recommended’ prices enforced by supply stops are prohibited resale price maintenance.
Resale price maintenance in sales
- Authority / court
- Konkurences padome (Lettischer Wettbewerbsrat)
- Area of law
- Competition law · Cartels and collusion
- Legal basis
- Art. 11 Konkurences likums (verbotene Vereinbarungen)
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
- Mitigating circumstances
- Cooperation with the Competition Council regarding the resale price maintenance (10% fine reduction for this infringement).
- Published
- 13 Jun 2024
- Konkurences padome soda apgaismes priekšmetu tirgotāju … (13.06.2024) Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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10 Jun 2024 Julian Bowen LimitedJulian Bowen Limited: notice of remedial action – timber imported without due diligence Order
As operator, the company placed furniture made of Vietnamese rubberwood from Malaysia on the market without exercising due diligence to reduce the risk of illegally harvested timber in the supply chain to a negligible level. The Office for Product Safety and Standards (OPSS) issued a Notice of Remedial Action under Regulation 11 of the Timber Regulations 2013.
Anyone placing timber or timber products on the market for the first time must check and document origin and legality – including for supplies from neighbouring countries.
Due diligence in timber purchasing (origin, legality of harvest, risk mitigation)
- Authority / court
- Office for Product Safety and Standards (OPSS), Department for Business and Trade
- Area of law
- Supply chain and human rights · Supply chain due diligence
- Legal basis
- Timber and Timber Products (Placing on the Market) Regulations 2013, Regulation 4(b) (Sorgfaltspflicht nach Verordnung (EU) Nr. 995/2010 in der im UK fortgeltenden Fassung)
- Action
- Order
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
- OPSS enforcement actions 1 April 2024 to 30 September 2024 Enforcement database of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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4 Jun 2024 Soho Home LimitedSoho Home Limited: notice of remedial action – timber imported without due diligence Order
As operator, the company placed wooden furniture from Vietnam on the market without exercising due diligence to reduce the risk of illegally harvested timber in the supply chain to a negligible level. The Office for Product Safety and Standards (OPSS) issued a Notice of Remedial Action under Regulation 11 of the Timber Regulations 2013.
Anyone placing timber or timber products on the market for the first time must check and document origin and legality – including for supplies from neighbouring countries.
Due diligence in timber purchasing (origin, legality of harvest, risk mitigation)
- Authority / court
- Office for Product Safety and Standards (OPSS), Department for Business and Trade
- Area of law
- Supply chain and human rights · Supply chain due diligence
- Legal basis
- Timber and Timber Products (Placing on the Market) Regulations 2013, Regulation 4(b) (Sorgfaltspflicht nach Verordnung (EU) Nr. 995/2010 in der im UK fortgeltenden Fassung)
- Action
- Order
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
- OPSS enforcement actions 1 April 2024 to 30 September 2024 Enforcement database of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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30 May 2024 IKEA Supply AGIKEA Supply AG: furniture seized – timber origin not sufficiently checked Other
In April 2024, the Office for Product Safety and Standards (OPSS) seized furniture from the Vilto, Molger, Bekväm, Norbo and other ranges because IKEA Supply AG, as operator, could not demonstrate due diligence that sufficiently mitigated the risk of illegal timber. Following a second notice dated 30 May 2024, the company had to donate the goods to a named charity.
Even large retailers with their own sustainability programmes must be able to prove due diligence for each product and consignment – otherwise the goods may be seized.
Proof of timber origin in purchasing
- Authority / court
- Office for Product Safety and Standards (OPSS), Department for Business and Trade
- Area of law
- Supply chain and human rights · Supply chain due diligence
- Legal basis
- Timber and Timber Products (Placing on the Market) Regulations 2013, Regulation 4(a), Regulation 9 (Beschlagnahme)
- Action
- Other
- Status of proceedings
- final
- Sector
- Retail and e-commerce
- Employees
- 10,000 or more
- OPSS enforcement actions 1 April 2024 to 30 September 2024 Enforcement database of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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29 May 2024 William Yeoward Furniture LtdWilliam Yeoward Furniture Ltd: notice of remedial action – timber imported without due diligence Order
As operator, the company placed furniture from Vietnam on the market without exercising due diligence to reduce the risk of illegally harvested timber in the supply chain to a negligible level. The Office for Product Safety and Standards (OPSS) issued a Notice of Remedial Action under Regulation 11 of the Timber Regulations 2013.
Anyone placing timber or timber products on the market for the first time must check and document origin and legality – including for supplies from neighbouring countries.
Due diligence in timber purchasing (origin, legality of harvest, risk mitigation)
- Authority / court
- Office for Product Safety and Standards (OPSS), Department for Business and Trade
- Area of law
- Supply chain and human rights · Supply chain due diligence
- Legal basis
- Timber and Timber Products (Placing on the Market) Regulations 2013, Regulation 4(b) (Sorgfaltspflicht nach Verordnung (EU) Nr. 995/2010 in der im UK fortgeltenden Fassung)
- Action
- Order
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
- OPSS enforcement actions 1 April 2024 to 30 September 2024 Enforcement database of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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2 May 2024 Leen BakkerLeen Bakker: 130,000 EUR fine for embellished reference prices €130,000
The ACM imposed fines totalling 621,000 EUR on five online retailers because they did not base discounts on the lowest price of the previous 30 days and artificially raised initial prices. The furniture and home furnishings retailer Leen Bakker received a fine of 130,000 EUR and did not acknowledge the infringement.
The reference price for a discount is the lowest price of the previous 30 days – raising prices shortly before a promotion is off-limits.
Discount advertising and reference prices
- Authority / court
- Autoriteit Consument & Markt (ACM)
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- Preisangabenregeln zur Preisermäßigung (Umsetzung Omnibus-Richtlinie, seit 1.1.2023)
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
- Published
- 11 Jun 2024
- ACM has fined online stores for using fake discounts Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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27 Mar 2024 ASOS; Boohoo; George at AsdaCMA: ASOS, Boohoo and George at Asda commit to clear environmental claims Other
Following an investigation into their fashion environmental claims, the three retailers gave formal undertakings to the UK Competition and Markets Authority (CMA): no vague terms such as ‘eco’ or ‘responsible’, clear information on recycled and organic content, transparent criteria for green ranges, correct filters and information on labels, and regular reports to the CMA. No breach of law was established.
Sustainability labels in online shops must be specific, verifiable and easy for customers to understand; blanket terms are not sufficient.
Wording of environmental claims in marketing and online shops
- Authority / court
- Competition and Markets Authority (CMA)
- Area of law
- Environment and sustainability · Misleading environmental and sustainability claims
- Legal basis
- Consumer Protection from Unfair Trading Regulations 2008 (förmliche Verpflichtungszusagen)
- Action
- Other
- Status of proceedings
- final
- Sector
- Retail and e-commerce
- Published
- 27 Mar 2024
- Green claims: CMA secures landmark changes from ASOS, Boohoo and Asda Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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13 Feb 2024 ELECTROLUX (Unternehmen der schwedischen Electrolux-Gruppe; Rechtsform in der Mitteilung nicht genannt)Electrolux: record fine of 125.4 million CZK for resale price maintenance on household appliances €4.96m
From the end of 2012 at the latest until autumn 2021, Electrolux enforced minimum resale prices for appliances of the Electrolux, AEG and Zanussi brands, monitored prices via comparison portals and restricted resales. In a settlement procedure, the Úřad pro ochranu hospodářské soutěže (Czech Office for the Protection of Competition, ÚOHS) imposed 125.404 million CZK, the highest fine for vertical price fixing to date.
Monitoring prices via comparison portals and then approaching retailers is classic resale price maintenance – sales staff must know where the line lies.
Resale price maintenance and price monitoring in retail
Missing or inadequate training played a role in the decision.
- Authority / court
- Úřad pro ochranu hospodářské soutěže (ÚOHS)
- Area of law
- Competition law · Cartels and collusion
- Legal basis
- Tschechisches Wettbewerbsgesetz, Art. 101 AEUV (S0187/2023)
- Action
- Fine
- Status of proceedings
- final
- Sector
- Retail and e-commerce
- Employees
- 10,000 or more
- Culpability
- intentional
- Mitigating circumstances
- Voluntary termination, above-average cooperation, expansion of the compliance programme, settlement.
- Published
- 13 Feb 2024
Original amount 125,404,000 CZK, converted at the ECB reference rate of 13 Feb 2024.
- The Office Imposed a Record Fine of CZK 125 million on ELECTROLUX for Anticompetitive Conduct Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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8 Feb 2024 La Mina De Oro Inc., KD Distributors, Inc. und Desire Fragrances Inc.La Mina de Oro: 1 million USD – warehouse workers without daily overtime and genuine breaks €929,541
Warehouse and sales staff were not paid for all hours worked, received overtime premiums only after 40 hours a week instead of after eight hours a day, and had to remain available to customers during rest and meal breaks. Following citations issued in 2021, the California Labor Commissioner’s Office agreed a settlement of 1 million USD for 107 employees.
A break during which employees must remain available is legally working time – break arrangements must ensure genuine interruptions.
Breaks are time off work – not standby
- Authority / court
- California Labor Commissioner's Office (Division of Labor Standards Enforcement)
- Area of law
- Health and safety and employment law · Working time
- Legal basis
- California Labor Code (Daily Overtime, Meal and Rest Periods, Mindestlohn)
- Action
- Other
- Status of proceedings
- final
- Sector
- Retail and e-commerce
Original amount 1,000,000 USD, converted at the ECB reference rate of 8 Feb 2024.
Checked against the official source on 25 Sep 2026 · Direct link
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19 Dec 2023 Rite Aid CorporationFTC: five-year ban on AI facial recognition for Rite Aid after false alerts Order
According to the U.S. Federal Trade Commission (FTC), the pharmacy chain used AI facial recognition in hundreds of stores from 2012 to 2020, which falsely flagged customers – particularly women and people of colour – as shoplifters; accuracy was neither tested in advance nor monitored, and employees were not adequately trained. Under the proposed settlement order (subject to approval by the bankruptcy court and the federal court), Rite Aid may not use the technology for surveillance for five years and must delete images and algorithms developed from them; in addition, the FTC alleges a violation of its 2010 data security order.
AI systems with consequences for people need testing for error rates, ongoing monitoring and trained staff who critically review matches.
Training on handling AI matches and false alerts
Missing or inadequate training played a role in the decision.
- Authority / court
- Federal Trade Commission
- Area of law
- AI and digital regulation · AI systems
- Legal basis
- FTC Act Section 5; Verstoß gegen FTC-Datensicherheitsanordnung von 2010
- Action
- Order
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
- Employees
- 10,000 or more
- Repeat case
- yes
- Published
- 19 Dec 2023
Checked against the official source on 25 Sep 2026 · Direct link
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8 Nov 2023 The Barcode Warehouse LtdFatal forklift accident without seatbelt: Barcode Warehouse pays £500,000 €574,614
A 35-year-old forklift driver died at the Newark site when his counterbalance forklift truck overturned after striking a kerb; he was not wearing a seatbelt and was trapped under the overhead guard. The company had not enforced the requirement to wear seatbelts and had not adequately assessed its forklift operations. Fine of £500,000 plus costs.
A seatbelt requirement only helps if supervisors check it and consistently address breaches.
Seatbelt use and safe driving of forklift trucks
- Authority / court
- Nottingham Magistrates' Court (Anklage: Health and Safety Executive)
- Area of law
- Health and safety and employment law · Workplace safety and accidents
- Legal basis
- Section 2(1) Health and Safety at Work etc. Act 1974
- Action
- Fine
- Status of proceedings
- final
- Sector
- Retail and e-commerce
- Published
- 8 Nov 2023
Original amount 500,000 GBP, converted at the ECB reference rate of 8 Nov 2023.
- Manufacturing company fined half-a-million pounds after forklift truck death (HSE) Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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31 Oct 2023 Woerd-Tech BVWoerd-Tech BV: 200,000 EUR penalty for microchips to Russian defence customers €200,000
The company of a Russian-Dutch national from Gorssel sold microchips, semiconductors and other electronics to a Russian purchasing organisation with an FSB licence and to customers from the defence industry, and after the tightening of sanctions in 2022 routed shipments ostensibly via the Maldives and other countries. Following charges brought by the Dutch Public Prosecution Service (Openbaar Ministerie, OM), the Rotterdam District Court (Rechtbank Rotterdam) imposed a fine of 200,000 EUR on the BV (final after the appeals were withdrawn) and 18 months' imprisonment on the managing director (appeal proceedings pending).
Banks report suspicious Russia payments to the FIU – sham routes via third countries are uncovered in this way and hit both companies and management.
- Authority / court
- Rechtbank Rotterdam; Anklage Openbaar Ministerie
- Area of law
- Sanctions and export control · Export control and dual-use goods
- Legal basis
- Sanctiewet 1977 (EU-Russland-Sanktionen); Urkundenfälschung (valsheid in geschrifte)
- Action
- Fine
- Status of proceedings
- final
- Sector
- Retail and e-commerce
- Culpability
- intentional
- Liability of senior managers
- Managing director sentenced at first instance to 18 months' imprisonment; in the appeal proceedings, the OM demanded three years and a professional ban.
- Published
- 14 Apr 2025
- OM: OM eist in hoger beroep 3 jaar celstraf en een beroepsverbod voor omzeilen EU-sancties Rusland (14.04.2025) Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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27 Sep 2023 The Dufresne Group Inc. (TDG Furniture Inc., DFA Operations Inc., DF Swan Ltd., Furniture Investment Group Inc.)Dufresne: 3.25 million CAD over inflated reference prices and false countdowns €2.28m
The furniture retail group advertised inflated regular prices and discounts derived from them, as well as countdown timers, even though the promotions were extended or replaced. It is paying a penalty of 3.25 million CAD and 100,000 CAD in costs and has committed to a compliance programme.
Discounts need a genuine reference price, and time-limited promotions must actually end.
Reference prices and urgency claims in advertising
- Authority / court
- Competition Bureau Canada (Consent Agreement)
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- Competition Act (false or misleading representations; ordinary selling price)
- Action
- Fine
- Status of proceedings
- final
- Sector
- Retail and e-commerce
- Mitigating circumstances
- Resolution by agreement with a compliance programme.
- Published
- 27 Sep 2023
Original amount 3,250,000 CAD, converted at the ECB reference rate of 27 Sep 2023.
- The Dufresne Group to pay $3.25 million penalty to settle Competition Bureau concerns over marketing claims Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link