Compliance Radar
Who was sanctioned, and for what?
Fines, court rulings and incidents from Europe, North America, Latin America, Asia-Pacific and Middle East: 1,918 cases from 40 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.
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Where?
by regionAll jurisdictions
What for?
by area of lawAll areas of law
Who?
by company- Anonymised companies 22 cases 21 % · €327.8m
- Yorkshire Water Services Limited 3 cases 3 % · €2.26m
- Southern Water 2 cases 2 % · €11.3m
- Trafigura Beheer B.V. 2 cases 2 % · €213.2m
- Werbendes Unternehmen aus dem Energiesektor (anonymisiert) 2 cases 2 % · €340,000
- Acea Energia S.p.A. 1 case 1 % · €3m
- Adani Enterprises Limited 1 case 1 % · €236.1m
- Anglian Water Services Limited 1 case 1 % · €362,319
- Audax Renovables, S.A. – Sucursal em Portugal 1 case 1 % · €22,000
- Avila Energy Corporation 1 case 1 % · €40,005
- 67 more67 cases
When?
per quarter, by date of decision| Period | Cases | Total |
|---|---|---|
| Q4 2023 | 0 | – |
| Q1 2024 | 0 | – |
| Q2 2024 | 0 | – |
| Q3 2024 | 0 | – |
| Q4 2024 | 0 | – |
| Q1 2025 | 0 | – |
| Q2 2025 | 0 | – |
| Q3 2025 | 0 | – |
| Q4 2025 | 0 | – |
| Q1 2026 | 0 | – |
| Q2 2026 | 1 | €12m |
| Q3 2026 | 0 | – |
| Q4 2026 | 0 | – |
1 case
3 Jun 2026 OVO Energy LimitedOfgem: OVO pays GBP 10.4m over poor support for vulnerable prepayment customers €12m
Ofgem found that OVO Energy did not adequately monitor prepayment customers in vulnerable situations, did not properly support customers who self-disconnected and did not maintain the Priority Services Register properly; some internal training materials were unclear and contradictory. By way of alternative action, OVO is paying GBP 7m into the voluntary redress fund and providing GBP 3.4m in credit and debt relief to its most vulnerable customers; under a separate compliance engagement it is also paying GBP 1.1m to customers in the Scottish Highlands and Islands.
Policies on paper are not enough: training materials and processes for vulnerable customers must be consistent and checked in practice.
Dealing with customers in vulnerable situations
Missing or inadequate training played a role in the decision.
- Authority / court
- Office of Gas and Electricity Markets (Ofgem)
- Area of law
- Consumer protection and online retail
- Legal basis
- Standard Licence Conditions 26.1, 26.4, 26.5(d)(f), 27A.1, 28.1A/28.1B, 28.2 und 28.4 der Gas- und Stromversorgungslizenzen
- Action
- Other
- Status of proceedings
- final
- Sector
- Energy and utilities
- Mitigating circumstances
- Remedial action during the investigation, including welfare visits to customers who had been disconnected for more than 72 hours.
- Published
- 3 Jun 2026
Original amount 10,400,000 GBP, converted at the ECB reference rate of 3 Jun 2026.
- Ofgem: Decision to close investigation into OVO Energy Limited prepayment meter practices (3 June 2026) Decision of an authority
- Ofgem press release: OVO agrees settlement in relation to Ofgem's investigation of its monitoring of prepayment meter customers (3 June 2026) Press release of an authority
- Ofgem enforcement case: OVO Energy: prepayment meter practices Enforcement database of an authority
Checked against the official source on 3 Oct 2026 · Direct link