Compliance Radar
Who was sanctioned, and for what?
Fines, court rulings and incidents from Europe and North America: 718 cases from 32 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.
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Where?
by authority- Entidade Reguladora dos Serviços Energéticos (ERSE) €50,000 100 % · 3 cases
What for?
by area of lawAll areas of law
Who?
by companyWhen?
per quarter, by date of decision| Period | Cases | Total |
|---|---|---|
| Q3 2023 | 0 | — |
| Q4 2023 | 0 | — |
| Q1 2024 | 0 | — |
| Q2 2024 | 0 | — |
| Q3 2024 | 0 | — |
| Q4 2024 | 0 | — |
| Q1 2025 | 0 | — |
| Q2 2025 | 0 | — |
| Q3 2025 | 0 | — |
| Q4 2025 | 0 | — |
| Q1 2026 | 1 | €16,000 |
| Q2 2026 | 0 | — |
| Q3 2026 | 2 | €34,000 |
3 cases
22 Sep 2026 Audax Renovables, S.A. – Sucursal em PortugalPortugal: 22,000 EUR against Audax Renovables over missing gas reserves and hotline €22,000
On a total of 249 days, the Portuguese branch of the energy supplier failed to hold the mandatory natural gas security reserves, did not correctly show network charges on invoices, did not publish, or published late, mandatory information and its quality report, and failed to meet the standards for hotline waiting times. In a settlement procedure, the Entidade Reguladora dos Serviços Energéticos (Portuguese Energy Services Regulatory Authority, ERSE) set a fine of 44,000 EUR and reduced it to 22,000 EUR.
Security of supply and service obligations in the energy sector are sanctioned individually – a compliance calendar for reserves and reports helps.
- Authority / court
- Entidade Reguladora dos Serviços Energéticos (ERSE)
- Area of law
- Other
- Legal basis
- Regime Sancionatório do Setor Energético (RSSE), Art. 28, 29; Decreto-Lei n.º 62/2020, Art. 96; RRC; RQS
- Action
- Fine
- Status of proceedings
- final
- Sector
- Energy and utilities
- Culpability
- negligent
- Mitigating circumstances
- Settlement (transação) with full admission, remediation of all infringements
- ERSE – Decisões sancionatórias: Processos n.º 47/2024 e 62/2025 – Audax Renovables, S.A. – Sucursal em Portugal Enforcement database of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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6 Aug 2026 Capwatt Retail Gás PT, S.A.Portugal: 12,000 EUR against Capwatt over gas reserves and dispute resolution notice €12,000
In several months of 2023 and 2024, the gas supplier did not hold the natural gas security reserves and did not name the competent alternative dispute resolution bodies in customer contracts. The Entidade Reguladora dos Serviços Energéticos (Portuguese Energy Services Regulatory Authority, ERSE) accepted the settlement proposal, set a fine of 24,000 EUR and reduced it to 12,000 EUR.
Mandatory information in consumer contracts – for example on dispute resolution – belongs in a regularly reviewed contract template.
- Authority / court
- Entidade Reguladora dos Serviços Energéticos (ERSE)
- Area of law
- Other
- Legal basis
- RSSE, Art. 29; Decreto-Lei n.º 62/2020, Art. 57, 96; Portaria n.º 59/2022; RRC Art. 22
- Action
- Fine
- Status of proceedings
- final
- Sector
- Energy and utilities
- Culpability
- negligent
- Mitigating circumstances
- Settlement with admission and remediation
- ERSE – Decisões sancionatórias: Processo n.º 50/2024 – Capwatt Retail Gás PT, S.A. Enforcement database of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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5 Jan 2026 Portugal: 16,000 EUR against filling station operator for forwarding complaints late €16,000
A filling station operator (medium-sized company, name not published) did not send the originals of eight sheets from the statutory complaints book to the authority on time. The Entidade Reguladora dos Serviços Energéticos (Portuguese Energy Services Regulatory Authority, ERSE) imposed 16,000 EUR for eight negligent administrative offences; the Competition, Regulation and Supervision Court upheld the fine in full on 14 July 2026.
Even formal obligations such as forwarding complaints book sheets are sanctioned per case – branch staff must know the procedure.
Timely forwarding of customer complaints from the complaints book
- Authority / court
- Entidade Reguladora dos Serviços Energéticos (ERSE)
- Area of law
- Consumer protection and online retail
- Legal basis
- Decreto-Lei n.º 156/2005 (Livro de Reclamações); Regime Jurídico das Contraordenações Económicas, Art. 18, 19
- Action
- Fine
- Status of proceedings
- final
- Sector
- Energy and utilities
- Employees
- 50 to 249
- Culpability
- negligent
- Mitigating circumstances
- No previous record, no economic advantage
- ERSE – Decisões sancionatórias: Processo n.º 15/2024 – Postos de abastecimento de combustíveis Enforcement database of an authority
Checked against the official source on 25 Sep 2026 · Direct link