Compliance Radar
Who was sanctioned, and for what?
Fines, court rulings and incidents from Europe and North America: 756 cases from 32 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.
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Where?
by authority- Autoriteit Consument & Markt (ACM) €1.1m 100 % · 1 case
What for?
by area of lawAll areas of law
Who?
by companyWhen?
per quarter, by date of decision| Period | Cases | Total |
|---|---|---|
| Q3 2023 | 0 | — |
| Q4 2023 | 0 | — |
| Q1 2024 | 0 | — |
| Q2 2024 | 1 | €1.1m |
| Q3 2024 | 0 | — |
| Q4 2024 | 0 | — |
| Q1 2025 | 0 | — |
| Q2 2025 | 0 | — |
| Q3 2025 | 0 | — |
| Q4 2025 | 0 | — |
| Q1 2026 | 0 | — |
| Q2 2026 | 0 | — |
| Q3 2026 | 0 | — |
1 case
3 Apr 2024 Allround Hollands Energie B.V. (Hollandse Energie Maatschappij, HEM)HEM: 1.1 million EUR for misleading telemarketing of energy contracts €1.1m
Telesales agents of the energy supplier did not identify themselves as HEM, presented the calls as "price protection" or a contract review and put the people they called under pressure; the customers ended up in expensive fixed-price contracts with high cancellation fees. The ACM imposed a fine of 1.1 million EUR.
Sales calls must disclose who is calling and for what purpose – the company is liable for its call centres.
Telephone sales and call scripts (including at sales partners)
- Authority / court
- Autoriteit Consument & Markt (ACM)
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- Niederländisches Verbraucherrecht: Verbot irreführender und aggressiver Geschäftspraktiken
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Energy and utilities
- Published
- 3 Apr 2024
- ACM: Energy supplier HEM fined 1.1 million euros for having seriously misled customers in telemarketing calls Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link