Compliance Radar

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Fines, court rulings and incidents from Europe, North America, Latin America, Asia-Pacific, Middle East and Africa: 2,030 cases from 44 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.

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1 case

19 May 2025 The Management Corporation – Strata Title Plan No. 4599 (The Scotts Tower)MCST 4599: directions after refused access request for CCTV footage SingaporeData subject rights and transparency Order

A person involved in a traffic accident next to the condominium requested access to the CCTV footage in April 2024; the security company could not save it for lack of administrator access, the system overwrote it after 17 days, and the management corporation then refused the request, citing other individuals' data and strata management law. The Personal Data Protection Commission (PDPC, Singapore's data protection authority) held that a blanket refusal was not justified (other individuals could have been masked) but, as the footage no longer existed, made no finding on the access obligation, and found a negligent breach of the Accountability Obligation: no data protection officer, no data protection policy of its own (only the managing agent's) and no instructions to the managing agent and security company on handling access requests. It directed the corporation to introduce, within 60 days, policies and a procedure for access requests concerning CCTV footage and to pass them on to the managing agent and contractors.

What organisations can take from it

Access requests for CCTV footage need a set procedure that secures the footage before it is automatically overwritten and masks other individuals instead of refusing outright.

Relevance to training and awareness

Recognise access requests, secure the relevant data immediately and respond in time

Authority / court
Personal Data Protection Commission (PDPC)
Area of law
Data protection · Data subject rights and transparency
Legal basis
Sections 11(3) und 12 PDPA 2012 (Accountability Obligation); geprüft auch Sections 21 und 22A PDPA (Auskunft, Aufbewahrung bei Ablehnung)
Action
Order
Status of proceedings
unknown
Sector
Construction and real estate
Culpability
negligent
Mitigating circumstances
The management corporation appointed a data protection officer after the incident.
Published
7 Aug 2025

Checked against the official source on 4 Oct 2026 · Direct link

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