Compliance Radar

Who was sanctioned, and for what?

Fines, court rulings and incidents from Europe and North America: 718 cases from 32 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.

29cases from 12 jurisdictions
€409mTotal of monetary amounts (25 cases with an amount)
€107.8mLargest single case: Ryanair
€2mMedian per case with an amount

Click a bar to drill down one level.

When?

per quarter, by date of decision
Trend
PeriodCasesTotal
Q3 20231€2.28m
Q4 20231€441,276
Q1 20240—
Q2 20243€3.45m
Q3 20242€43m
Q4 20244€147.3m
Q1 20252€7m
Q2 20250—
Q3 20253€207,555
Q4 20253€26.1m
Q1 20264€84.2m
Q2 20263€7.86m
Q3 20263€87.1m

29 cases

17 Sep 2026 FleetCor Technologies Inc. (heute Corpay Inc.)FleetCor/Corpay pays 100 million USD over hidden fees on fuel cards USAMisleading advertising and pricing €87.1m

In 2023, a federal court found by way of summary judgment that the fuel card provider had charged its predominantly small business customers hidden or unauthorised fees and misrepresented savings; an appeals court upheld this in 2026. According to the FTC, the fees added up to hundreds of millions of dollars, and late fees were also charged despite punctual payment. Under the settlement resolving the administrative proceedings, FleetCor and CEO Ronald Clarke are paying 100 million USD for refunds; the order is not yet final.

What organisations can take from it

Fees hidden behind links or in account documents are deemed not to have been disclosed – including vis-à-vis business customers.

Authority / court
Federal Trade Commission (FTC)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Section 5 FTC Act
Action
Disgorgement of profits
Status of proceedings
unknown
Sector
Financial services and insurance
Liability of senior managers
CEO Ronald Clarke is named in the press release as a party involved.
Published
17 Sep 2026

Original amount 100,000,000 USD, converted at the ECB reference rate of 17 Sep 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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19 Aug 2026 WH Media GmbHKommAustria penalises person responsible for W24 over advertising in news programme AustriaMisleading advertising and pricing €500

On 29 May 2024, the Vienna broadcaster W24 aired advertising in split screen within the programme ‘24 Stunden Wien’, did not adequately separate advertising from programming and, at around 50 minutes, significantly exceeded the permitted 12 minutes of advertising per hour. The Austrian Communications Authority (Kommunikationsbehörde Austria, KommAustria) imposed fines totalling 500 EUR (plus 50 EUR in costs) on the body authorised to represent the company externally; the GmbH is jointly and severally liable under § 9 (7) VStG (Austrian Administrative Penal Act).

What organisations can take from it

Advertising time limits and the separation requirement also apply to small regional broadcasters – management is personally liable via § 9 VStG.

Authority / court
Kommunikationsbehörde Austria (KommAustria)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
§ 64 Abs. 2 Z 9 i. V. m. §§ 43 Abs. 2, 44 Abs. 1, 45 Abs. 1 AMD-G; § 9 VStG
Action
Fine
Status of proceedings
final
Sector
Media and online platforms
Culpability
negligent
Mitigating circumstances
No previous record, duration of proceedings, remorseful confession and remedial measures initiated.
Liability of senior managers
Fine imposed on the body responsible externally (§ 9 (1) VStG); the company is jointly and severally liable.
Published
19 Aug 2026

Checked against the official source on 25 Sep 2026 · Direct link

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29 Jul 2026 Österreichischer Rundfunk (ORF)KommAustria finds unlabelled product placement in ORF's ‘Sport aktuell’ AustriaMisleading advertising and pricing Order

In the programme ‘Sport aktuell’ on ORF 1 on 29 July 2025, a logo wall was visible as product placement without being labelled. The Austrian Communications Authority (Kommunikationsbehörde Austria, KommAustria) found, with final effect, a violation of the ORF Act (ORF-Gesetz).

What organisations can take from it

Product placements must be identified and labelled by the editorial team – including logo walls in the background.

Relevance to training and awareness

Labelling of advertising and product placement

Authority / court
Kommunikationsbehörde Austria (KommAustria)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
§ 16 Abs. 5 Z 4 ORF-G
Action
Order
Status of proceedings
final
Sector
Media and online platforms
Published
29 Jul 2026

Checked against the official source on 25 Sep 2026 · Direct link

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23 Jun 2026 Deghi S.p.A.Deghi: 2 million EUR for endlessly renewing countdown discounts ItalyMisleading advertising and pricing €2m

From January 2024 to December 2025, the online retailer advertised time-limited discounts with countdown timers which, once they had expired, restarted with a new timer on identical terms. The AGCM classified this artificial scarcity as a particularly insidious dark pattern and imposed a fine of 2 million EUR.

What organisations can take from it

A countdown must genuinely expire – an automatically restarting timer creates misleading scarcity.

Relevance to training and awareness

False urgency and countdown timers in online marketing

Authority / court
Autorità Garante della Concorrenza e del Mercato (AGCM)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Codice del Consumo (pratiche commerciali scorrette)
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Published
25 Jun 2026

Checked against the official source on 25 Sep 2026 · Direct link

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23 Jun 2026 TICKETBIS S.L. (StubHub UK)StubHub UK: 889,200 GBP penalty over mandatory fees added later United KingdomMisleading advertising and pricing €1.03m

The ticket exchange did not include mandatory fees in the total price at the start of the purchasing process. By way of a final infringement notice, the CMA imposed a penalty of 889,200 GBP (including a 40 % settlement discount) and required the company to refund the mandatory fees.

What organisations can take from it

Ticket marketplaces must also show the total price including mandatory fees from the outset.

Authority / court
Competition and Markets Authority (CMA)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Digital Markets, Competition and Consumers Act 2024
Action
Fine
Status of proceedings
final
Sector
Media and online platforms
Mitigating circumstances
Settlement with a 40 % discount and waiver of appeal.
Published
23 Jun 2026

Original amount 889,200 GBP, converted at the ECB reference rate of 23 Jun 2026.

Sources

Checked against the official source on 25 Sep 2026 · Direct link

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15 Apr 2026 Automobile Association Developments Limited (AA Driving School, BSM Driving School)AA and BSM driving schools: 4.2 million GBP for drip pricing – CMA's first consumer fine United KingdomMisleading advertising and pricing €4.83m

For online bookings, the driving schools only showed a mandatory booking fee at checkout instead of in the initial price. Following an admission and settlement, the CMA imposed a penalty of 4.2 million GBP (40 % discount on 7 million GBP) and ordered refunds of more than 760,000 GBP to more than 80,000 customers.

What organisations can take from it

Mandatory fees must be included from the very first price – in the United Kingdom, the CMA has been able to impose fines for this itself since 2025.

Relevance to training and awareness

Price disclosures and mandatory fees at online checkout

Authority / court
Competition and Markets Authority (CMA)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Digital Markets, Competition and Consumers Act 2024
Action
Fine
Status of proceedings
final
Sector
Other
Mitigating circumstances
Admission and early settlement (40 % discount).
Published
15 Apr 2026

Original amount 4,200,000 GBP, converted at the ECB reference rate of 15 Apr 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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21 Jan 2026 CineplexCineplex: Court of Appeal upholds 38.9 million CAD penalty for online booking fee CanadaMisleading advertising and pricing €24m

The cinema company added a mandatory booking fee of 1.50 CAD to advertised ticket prices for online purchases. In September 2024, the Competition Tribunal classified this as drip pricing and imposed a penalty of 38.9 million CAD (the amount Cineplex had earned from it between June 2022 and December 2023) plus a ten-year prohibition; the Federal Court of Appeal dismissed the appeal in January 2026.

What organisations can take from it

An advertised price must be attainable – only government charges may be added separately.

Authority / court
Federal Court of Appeal / Competition Tribunal (auf Antrag des Competition Bureau)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Competition Act, Deceptive Marketing Practices (Drip Pricing, seit 24.06.2022 ausdrücklich geregelt)
Action
Fine
Status of proceedings
unknown
Sector
Media and online platforms
Published
23 Jan 2026

Original amount 38,900,000 CAD, converted at the ECB reference rate of 21 Jan 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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14 Jan 2026 Zalando SEZalando: around 31 million PLN for missing 30-day lowest prices on discounts PolandMisleading advertising and pricing €7.34m

Zalando did not display the lowest price of the previous 30 days for discounts, manipulated reference prices to make reductions appear larger and did not present the mandatory information consistently at all stages of the purchasing process. Poland's Office of Competition and Consumer Protection (UOKiK) imposed a fine of 30,945,000 PLN; the decision is not final.

What organisations can take from it

Discount information must be identical and correct on all pages of a shop – listing, product page, shopping basket.

Relevance to training and awareness

Presentation of discounts in online shops

Authority / court
Urząd Ochrony Konkurencji i Konsumentów (UOKiK)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Polnische Umsetzung der Omnibus-Richtlinie (Preisangaben bei Preisermäßigungen); Verletzung kollektiver Verbraucherinteressen
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Employees
10,000 or more
Published
14 Jan 2026

Original amount 30,945,000 PLN, converted at the ECB reference rate of 14 Jan 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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14 Jan 2026 Whaleco Technology Limited (Temu)Temu: almost 6 million PLN over changing reference prices and discount labelling PolandMisleading advertising and pricing €1.4m

The operator of the Temu interface omitted the 30-day lowest price or stated it incorrectly, labelled promotions inconsistently and changed reference prices from day to day without the actual price changing. UOKiK imposed a fine of 5,910,900 PLN; the decision is not final.

What organisations can take from it

Reference prices that shift daily without any real price change are a misleading staging of discounts.

Authority / court
Urząd Ochrony Konkurencji i Konsumentów (UOKiK)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Polnische Umsetzung der Omnibus-Richtlinie (Preisangaben bei Preisermäßigungen); Verletzung kollektiver Verbraucherinteressen
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Published
14 Jan 2026

Original amount 5,910,900 PLN, converted at the ECB reference rate of 14 Jan 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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13 Jan 2026 Maplebear Inc. (Instacart)Instacart pays 60 million USD in FTC settlement over "free delivery" with mandatory fees USAMisleading advertising and pricing €51.5m

According to the FTC, Instacart advertised free delivery but charged mandatory service fees of up to 15 %, promised a "100 % satisfaction guarantee" without providing full refunds and did not sufficiently point out the subsequent charges for trial subscriptions. Under the settlement, the company is paying 60 million USD for refunds and must discontinue the practices complained of.

What organisations can take from it

Anyone advertising something as "free" must not add a mandatory fee elsewhere.

Relevance to training and awareness

Price advertising and disclosure of fees in marketing

Authority / court
Federal Trade Commission (FTC)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Section 5 FTC Act; Restore Online Shoppers' Confidence Act (ROSCA)
Action
Disgorgement of profits
Status of proceedings
final
Sector
Retail and e-commerce
Published
18 Dec 2025

Original amount 60,000,000 USD, converted at the ECB reference rate of 13 Jan 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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4 Dec 2025 Jeronimo Martins Polska (Biedronka)Biedronka: almost 105 million PLN over undisclosed conditions for "100 % back" PolandMisleading advertising and pricing €24.7m

The supermarket chain advertised promotions such as "Special Wednesday" with "100 % money back as a voucher", but did not state restrictions concerning product categories, minimum spend and use of the vouchers in radio, app and in-store advertising, only on the receipt, the website or in-store notices. UOKiK imposed a fine of 104,722,016 PLN; the decision is not final.

What organisations can take from it

State the essential restrictions of a promotion in the advertising itself, not just on the receipt.

Relevance to training and awareness

Complete promotion terms in advertising

Authority / court
Urząd Ochrony Konkurencji i Konsumentów (UOKiK)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Verletzung kollektiver Verbraucherinteressen (irreführende Werbung durch Unterlassen)
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Employees
10,000 or more
Culpability
intentional
Published
4 Dec 2025

Original amount 104,722,016 PLN, converted at the ECB reference rate of 4 Dec 2025.

Checked against the official source on 25 Sep 2026 · Direct link

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19 Nov 2025 Betreibergesellschaft des Onlineshops About You (Sitz Hamburg; in der Mitteilung nicht namentlich genannt)About You: 505 million HUF fine and compensation for countdown pressure and discount claims HungaryMisleading advertising and pricing €1.32m

The fashion mail-order company presented discounts in a misleading manner and exerted psychological pressure with countdowns running down by the second and scarcity notices. In addition to a fine of 505 million HUF imposed by the Gazdasági Versenyhivatal (Hungarian Competition Authority, GVH), the Hamburg-based operating company committed to paying compensation of 1,750 HUF each to all Hungarian customers who made purchases between 31 December 2022 and 31 December 2024 (estimated at over 500 million HUF) and to a consumer protection compliance programme.

What organisations can take from it

Countdown timers and scarcity banners must be true – otherwise they are prohibited purchasing pressure.

Relevance to training and awareness

Dark patterns and price information in online shops

Authority / court
Gazdasági Versenyhivatal (GVH)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Verbot unlauterer Geschäftspraktiken gegenüber Verbrauchern
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Mitigating circumstances
Acknowledgement, cooperation, customer compensation and compliance programme almost halved the fine.
Published
19 Nov 2025

Original amount 505,000,000 HUF, converted at the ECB reference rate of 19 Nov 2025.

Checked against the official source on 25 Sep 2026 · Direct link

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9 Oct 2025 BGH: price reduction only permissible with a clearly legible 30-day lowest price GermanyMisleading advertising and pricing Order

A food discounter advertised a coffee with a price reduction without stating the lowest total price of the previous 30 days unambiguously, clearly recognisably and legibly. In an action brought by the Wettbewerbszentrale (Centre for Protection against Unfair Competition), the BGH upheld the injunction issued by the lower courts (Regional Court of Amberg, Higher Regional Court of Nuremberg).

What organisations can take from it

In all discount advertising, state the 30-day lowest price as clearly as the discount itself.

Relevance to training and awareness

Price information in discount advertising (30-day lowest price)

Authority / court
Bundesgerichtshof (I. Zivilsenat), Az. I ZR 183/24
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
§ 11 Abs. 1 PAngV; § 5a Abs. 1, § 5b Abs. 4 UWG
Action
Order
Status of proceedings
final
Sector
Retail and e-commerce
Published
9 Oct 2025

Checked against the official source on 25 Sep 2026 · Direct link

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25 Sep 2025 TicketmasterTicketmaster commits to price transparency following Oasis presale United KingdomMisleading advertising and pricing Order

The CMA objected that, during the Oasis presale, fans in the queue were not told that standing tickets were being sold at two price levels, and that "Platinum" tickets cost almost 2.5 times as much without it being adequately explained that they offered no added value compared with some standard tickets. Without admitting liability, Ticketmaster gave undertakings: advance notice of tiered pricing, price ranges in the queue, no misleading ticket descriptions and a two-year reporting obligation.

What organisations can take from it

Disclose dynamic or tiered prices before purchase; product descriptions must not suggest added value that does not exist.

Authority / court
Competition and Markets Authority (CMA)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Britisches Verbraucherschutzrecht (Verfahren nach den vor April 2025 geltenden Befugnissen; Verpflichtungszusagen)
Action
Order
Status of proceedings
final
Sector
Media and online platforms
Employees
10,000 or more
Mitigating circumstances
Undertakings without admission of liability.
Published
25 Sep 2025

Checked against the official source on 25 Sep 2026 · Direct link

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31 Jul 2025 BGH: no before-and-after images for nose and chin correction with hyaluronic acid GermanyMisleading advertising and pricing Order

A practice for aesthetic treatments advertised hyaluronic acid filler injections for the nose and chin on its website and on Instagram using before-and-after images. In an action brought by a consumer advice centre (Verbraucherzentrale), the BGH upheld the injunction issued by the Higher Regional Court of Hamm (OLG Hamm): such procedures are deemed to be surgical cosmetic procedures, for which this kind of advertising is prohibited.

What organisations can take from it

Instagram posts are also advertising – the strict limits of the law on advertising for medicinal products and treatments (Heilmittelwerberecht) apply to aesthetic procedures.

Relevance to training and awareness

Social media advertising for healthcare services

Authority / court
Bundesgerichtshof (I. Zivilsenat), Az. I ZR 170/24
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
§ 11 Abs. 1 Satz 3 Nr. 1, § 1 Abs. 1 Nr. 2 Buchst. c HWG; UKlaG
Action
Order
Status of proceedings
final
Sector
Healthcare
Published
31 Jul 2025

Checked against the official source on 25 Sep 2026 · Direct link

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24 Jul 2025 „Билла България“ ЕООД (Billa Bulgaria)Billa advertises oil containing 80% sunflower oil as olive oil – 405,936 leva BulgariaMisleading advertising and pricing €207,555

In June 2024, the retail chain advertised the product ‘Маслиново масло екстра върджин 20% – Basso Blend’ on its website, on radio, on television and online in such a way that olive oil was in the foreground, although the product consisted of 80% sunflower oil. The Комисия за защита на конкуренцията (Bulgarian Commission for the Protection of Competition, KZK) opened proceedings of its own motion, considered the advertising misleading (Art. 32(1) in conjunction with Art. 33 ZZK – Bulgarian Protection of Competition Act) and imposed 0.032% of 2024 turnover, i.e. 405,936 leva.

What organisations can take from it

Advertising must not highlight the share of a high-quality ingredient in a way that misleads customers about the composition – responsibility lies with the advertiser, not the agency.

Relevance to training and awareness

Product advertising and labelling of composition

Authority / court
Комисия за защита на конкуренцията (КЗК, Bulgarische Wettbewerbskommission)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Art. 32 Abs. 1 i. V. m. Art. 33 ZZK
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce

Original amount 405,936 BGN, converted at the ECB reference rate of 24 Jul 2025.

Checked against the official source on 25 Sep 2026 · Direct link

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25 Mar 2025 Società Cooperativa Culture (CoopCulture)Colosseum tickets: CoopCulture 7 million EUR, around 20 million in total over ticket bots ItalyMisleading advertising and pricing €7m

The Colosseum's ticketing service provider did not prevent tour operators from buying up basic tickets in bulk using bots, and itself reserved large allocations for more expensive packages; as a result, visitors could hardly find regular tickets. The AGCM imposed a fine of 7 million EUR on CoopCulture and further fines on six tour providers (including Tiqets, GetYourGuide, Musement), almost 20 million EUR in total.

What organisations can take from it

Anyone selling a scarce allocation must actively prevent bot purchases and must not steer access towards expensive packages.

Authority / court
Autorità Garante della Concorrenza e del Mercato (AGCM)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Art. 20, comma 2 Codice del Consumo (CoopCulture); Artt. 24, 25, 23 comma 1 lett. bb-bis (Touranbieter)
Action
Fine
Status of proceedings
unknown
Sector
Other
Published
8 Apr 2025

Checked against the official source on 25 Sep 2026 · Direct link

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6 Feb 2025 Медицински център „Люлин Мед“ ООДMC Lyulin Med presented practice as branch of the Military Medical Academy – 9,236 leva BulgariaMisleading advertising and pricing €4,722

Following a tip-off from the Military Medical Academy (VMA), the Комисия за защита на конкуренцията (Bulgarian Commission for the Protection of Competition, KZK) found that the centre presented its gynaecological practice as a VMA branch with signs reading ‘МЦ „ЛЮЛИН МЕД“ АГ – ВМА ФИЛИАЛ’ and corresponding online information. For misleading conduct (Art. 31 ZZK – Bulgarian Protection of Competition Act) it imposed 0.4% of 2023 turnover, i.e. 9,236 leva. An appeal has been lodged against the decision.

What organisations can take from it

Cooperation with renowned institutions must not be presented as affiliation on signage and in online profiles.

Authority / court
Комисия за защита на конкуренцията (КЗК, Bulgarische Wettbewerbskommission)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Art. 31 ZZK (Irreführung)
Action
Fine
Status of proceedings
under appeal
Sector
Healthcare

Original amount 9,236 BGN, converted at the ECB reference rate of 6 Feb 2025.

Checked against the official source on 25 Sep 2026 · Direct link

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17 Dec 2024 GymBeam s.r.o.; Gymbeam Hungary Kft.GymBeam: 100 million HUF for impermissible health claims on food supplements HungaryMisleading advertising and pricing €244,230

The food supplement retailer made extensive use of prohibited medicinal claims and unauthorised health claims in its advertising, suggested false discounts with struck-through prices and did not inform customers about how customer reviews were checked. Following acknowledgement and a commitment to a compliance programme with training, the Gazdasági Versenyhivatal (Hungarian Competition Authority, GVH) imposed 100 million HUF.

What organisations can take from it

Product texts in online shops are advertising – content teams need the list of authorised health claims.

Relevance to training and awareness

Permissible advertising claims for foods and food supplements

Missing or inadequate training played a role in the decision.

Authority / court
Gazdasági Versenyhivatal (GVH)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Verbot unlauterer Geschäftspraktiken; EU-Health-Claims-Verordnung (VJ/51/2022)
Action
Fine
Status of proceedings
final
Sector
Retail and e-commerce
Culpability
negligent
Mitigating circumstances
Acknowledgement, waiver of legal remedies and compliance programme with internal training and membership of the advertising self-regulatory body.
Published
17 Dec 2024

Original amount 100,000,000 HUF, converted at the ECB reference rate of 17 Dec 2024.

Checked against the official source on 25 Sep 2026 · Direct link

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3 Dec 2024 Salva Kindlustuse ASSalva Kindlustus: 10,000 EUR for motor insurance advertising without mandatory notice EstoniaMisleading advertising and pricing €10,000

Through Europark Estonia, the insurer placed advertising for motor third-party liability insurance that lacked the statutory notice referring to the insurance terms, and incorrectly stated on policies that the contracts had been concluded through a registered insurance agent. Fine of 10,000 EUR. Date = publication.

What organisations can take from it

Anyone using distribution partners for advertising and concluding contracts must itself check their mandatory disclosures and registration.

Relevance to training and awareness

Mandatory disclosures in financial advertising; management of distribution partners

Authority / court
Finantsinspektsioon (Estnische Finanzaufsicht)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
§ 254 Abs. 2 KindlTS (Versicherungstätigkeitsgesetz); Werbegesetz
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance
Published
3 Dec 2024

Checked against the official source on 25 Sep 2026 · Direct link

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