Compliance Radar
Who was sanctioned, and for what?
Fines, court rulings and incidents from Europe, North America, Latin America, Asia-Pacific, Middle East and Africa: 2,207 cases from 44 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.
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Where?
by authority- Korea Fair Trade Commission (KFTC) €8.41m 76 % · 2 cases
- Korea Media and Communications Commission (KMCC, 방송미디어통신위원회) €1.76m 16 % · 2 cases
- Korea Communications Commission (KCC, 방송통신위원회; seit Oktober 2025 Korea Media and Communications Commission, 방송미디어통신위원회) €923,086 8 % · 1 case
What for?
by topicWho?
by sectorAll sectors
When?
per year, by date of decision| Period | Cases | Total |
|---|---|---|
| 2023 | 1 | €923,086 |
| 2024 | 1 | €8.13m |
| 2025 | 0 | – |
| 2026 | 3 | €2.04m |
5 cases
6 Jul 2026 Agoda Company Pte. Ltd.Agoda: 2.424 billion KRW for unclear refund conditions and fees €1.39m
In its flight booking flow, Agoda Company Pte. Ltd. did not show clearly whether a ticket was refundable and which cancellation or change fees applied – the information could only be reached via a link to baggage rules – and, for accommodation paid later, displayed a price without the possible surcharge of up to 5%, partly in a foreign currency. The authority regarded this as a breach of the duty to explain key terms under the Telecommunications Business Act (전기통신사업법), imposed a fine of 2,424,000,000 KRW and ordered Agoda to show conditions, fees and final prices early and clearly, to check screen flows internally in advance and to have Korean translations reviewed by professionals.
Refundability, fees and the final price belong in the booking flow itself – not behind links with unrelated labels.
- Authority / court
- Korea Media and Communications Commission (KMCC, 방송미디어통신위원회)
- Area of law
- Consumer protection and online retail · Information duties in online retail
- Legal basis
- Telecommunications Business Act (전기통신사업법) Art. 50(1) Nr. 5-2, Art. 52, Art. 53; Enforcement Decree Art. 42 i. V. m. Anhang 4
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Media and online platforms
- Repeat case
- no
- Mitigating circumstances
- Reduction of 10% because the authority had not imposed a fine in the preceding three years; partial voluntary corrections made after the investigation began were not accepted as a mitigating factor.
- Published
- 6 Jul 2026
Original amount 2,424,000,000 KRW, converted at the ECB reference rate of 6 Jul 2026.
- KMCC, 심의·의결 제2026-22-464호 (아고다 컴퍼니 유한회사, Agoda Company Pte. Ltd.), 06.07.2026 Decision of an authority
- KMCC, Entscheidungsdatenbank 심결정보 (Eintrag Nr. 776) Enforcement database of an authority
- KMCC-Pressemitteilung vom 06.07.2026: ‘환불 조건·수수료 불명확’ 아고다에 과징금 Press release of an authority
- KMCC-Pressemitteilung vom 06.07.2026 (PDF) Press release of an authority
Checked against the official source on 4 Oct 2026 · Direct link
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9 Jun 2026 Coupang Corp.Coupang advertised a one-off coupon price as a permanent 'WOW Member Price' €283,216
From 26 August 2020 to 15 May 2022, Coupang advertised a 'WOW Member Price' below the regular selling price in its online shop without disclosing that it included a coupon redeemable only once by new members of its paid WOW subscription. The KFTC (Korea Fair Trade Commission, Korea's competition and consumer authority) treated the omission of this information as deceptive advertising, issued a corrective order and imposed a fine of KRW 500 million, the statutory maximum fixed-amount fine.
Member prices may only be advertised in the way customers actually receive them repeatedly; one-off discounts must be clearly labelled.
Transparent pricing of membership discounts
- Authority / court
- Korea Fair Trade Commission (KFTC)
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- Art. 3 Abs. 1 Nr. 2 Act on Fair Labeling and Advertising (täuschende Werbung)
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Retail and e-commerce
- Published
- 9 Jun 2026
Original amount 500,000,000 KRW, converted at the ECB reference rate of 9 Jun 2026.
- KFTC press release (EN), 10 Jun 2026: Sanctions Against Coupang Corp. for Deceptive Advertising of Its 'WOW Member Price' Press release of an authority
- KFTC-Pressemitteilung (KO), 09.06.2026: 와우회원가 광고 관련, 쿠팡(주)의 표시광고법 위반행위 제재 Press release of an authority
- KFTC-Pressemitteilung (KO, PDF): Art. 3 Abs. 1 Nr. 2 표시광고법, 과징금 5억 원 Press release of an authority
Checked against the official source on 4 Oct 2026 · Direct link
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8 May 2026 KT CorporationKT: 640 million KRW for cancelled Galaxy S25 pre-orders and false notices €370,997
In its own online shop for Galaxy S25 pre-orders, KT Corporation stated that benefits would apply unless the end of the promotion was shown, but then limited them to the first 1,000 orders and unilaterally cancelled 7,127 pre-orders that had come in via a YouTube channel and Genie TV and had already been fully completed. The authority regarded this as false information on key terms and an unjustified refusal to conclude contracts under the Telecommunications Business Act (전기통신사업법), imposed a fine of 640,000,000 KRW and ordered KT to show additional pre-order benefits clearly in future.
Promotion terms such as quotas must be visible before the contract is concluded – cancelling completed orders afterwards is no solution.
- Authority / court
- Korea Media and Communications Commission (KMCC, 방송미디어통신위원회)
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- Telecommunications Business Act (전기통신사업법) Art. 50(1) Nr. 5 und Nr. 5-2
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Telecoms, IT and software
- Published
- 8 May 2026
Original amount 640,000,000 KRW, converted at the ECB reference rate of 8 May 2026.
- KMCC-Pressemitteilung vom 08.05.2026: ‘케이티(KT)’ 사전예약 이벤트 취소, 과징금 부과 Press release of an authority
- KMCC-Pressemitteilung vom 08.05.2026 (PDF) Press release of an authority
Checked against the official source on 4 Oct 2026 · Direct link
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3 Jan 2024 a Korean games companyKorean games company covertly changed loot box odds: KRW 11.6bn €8.13m
The KFTC (Korea Fair Trade Commission, Korea's competition and consumer authority) found that the games company had changed the probabilities of paid random items (loot boxes) in two of its online games to the players' disadvantage and had failed to disclose this or disclosed it falsely. It treated this as deceiving consumers under the E-Commerce Act and, in addition to a cease-and-desist order, provisionally set fines totalling KRW 11,642 million (KRW 11,593 million for one game, KRW 49 million for the other), according to the KFTC the highest amount under that Act at the time.
Anyone selling random items must disclose every change to the odds correctly and in good time.
Transparency on loot boxes and probability disclosures
- Authority / court
- Korea Fair Trade Commission (KFTC)
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- Art. 21 Abs. 1 Nr. 1 Act on the Consumer Protection in Electronic Commerce (E-Commerce-Gesetz)
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Telecoms, IT and software
- Repeat case
- yes
- Published
- 3 Jan 2024
Original amount 11,642,000,000 KRW, converted at the ECB reference rate of 3 Jan 2024.
- Korea Fair Trade Commission (KFTC), Veröffentlichung der Behörde (Entscheidung 2024) Decision of an authority
Checked against the official source on 8 Oct 2026 · Company name anonymised since 3 Jan 2026 · Direct link
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29 Nov 2023 an Irish subsidiary of a US software groupSoftware provider: 1.309 billion KRW for high cancellation fees and hidden notices €923,086
The company charged 50% of the fees for the remaining term when an annual plan paid monthly was cancelled after 14 days, and did not refund annual fees paid in advance; the notices about this could only be reached via an information icon during checkout. The authority regarded this as a restriction of the right to cancel and a breach of the duty to explain key contract terms clearly, imposed fines of 876,000,000 KRW and 433,000,000 KRW (1,309,000,000 KRW in total) under the Telecommunications Business Act (전기통신사업법) and ordered the company to display the consequences of cancellation clearly and to improve its penalty and refund rules.
Cancellation fees and refund rules belong in plain view on the first checkout screen, not behind an information icon.
- Authority / court
- Korea Communications Commission (KCC, 방송통신위원회; seit Oktober 2025 Korea Media and Communications Commission, 방송미디어통신위원회)
- Area of law
- Consumer protection and online retail · Information duties in online retail
- Legal basis
- Telecommunications Business Act (전기통신사업법) Art. 50(1) Nr. 5 und Nr. 5-2, Art. 52, Art. 53
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Telecoms, IT and software
- Published
- 29 Nov 2023
Original amount 1,309,000,000 KRW, converted at the ECB reference rate of 29 Nov 2023.
Checked against the official source on 8 Oct 2026 · Company name anonymised since 29 Nov 2025 · Direct link