Compliance Radar

Who was sanctioned, and for what?

Fines, court rulings and incidents from Europe, North America, Latin America, Asia-Pacific, Middle East and Africa: 2,033 cases from 44 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.

3cases from 1 jurisdiction
€2.04mTotal of monetary amounts
€1.39mLargest single case: Agoda Company Pte. Ltd.
€370,997Median per case with an amount

Click a bar to drill down one level.

Where?

by authority
  1. Korea Media and Communications Commission (KMCC, 방송미디어통신위원회) 2 cases 67 % · €1.76m
  2. Korea Fair Trade Commission (KFTC) 1 case 33 % · €283,216

What for?

by topic
  1. Misleading advertising and pricing 2 cases 67 % · €654,213
  2. Information duties in online retail 1 case 33 % · €1.39m

Who?

by sector

All sectors

  1. Retail and e-commerce 1 case 33 % · €283,216
  2. Media and online platforms 1 case 33 % · €1.39m
  3. Telecoms, IT and software 1 case 33 % · €370,997

When?

per quarter, by date of decision
Trend
PeriodCasesTotal
Q4 20230–
Q1 20240–
Q2 20240–
Q3 20240–
Q4 20240–
Q1 20250–
Q2 20250–
Q3 20250–
Q4 20250–
Q1 20260–
Q2 20262€654,213
Q3 20261€1.39m
Q4 20260–

3 cases

6 Jul 2026 Agoda Company Pte. Ltd.Agoda: 2.424 billion KRW for unclear refund conditions and fees South KoreaInformation duties in online retail €1.39m

In its flight booking flow, Agoda Company Pte. Ltd. did not show clearly whether a ticket was refundable and which cancellation or change fees applied – the information could only be reached via a link to baggage rules – and, for accommodation paid later, displayed a price without the possible surcharge of up to 5%, partly in a foreign currency. The authority regarded this as a breach of the duty to explain key terms under the Telecommunications Business Act (전기통신사업법), imposed a fine of 2,424,000,000 KRW and ordered Agoda to show conditions, fees and final prices early and clearly, to check screen flows internally in advance and to have Korean translations reviewed by professionals.

What organisations can take from it

Refundability, fees and the final price belong in the booking flow itself – not behind links with unrelated labels.

Authority / court
Korea Media and Communications Commission (KMCC, 방송미디어통신위원회)
Area of law
Consumer protection and online retail · Information duties in online retail
Legal basis
Telecommunications Business Act (전기통신사업법) Art. 50(1) Nr. 5-2, Art. 52, Art. 53; Enforcement Decree Art. 42 i. V. m. Anhang 4
Action
Fine
Status of proceedings
unknown
Sector
Media and online platforms
Repeat case
no
Mitigating circumstances
Reduction of 10% because the authority had not imposed a fine in the preceding three years; partial voluntary corrections made after the investigation began were not accepted as a mitigating factor.
Published
6 Jul 2026

Original amount 2,424,000,000 KRW, converted at the ECB reference rate of 6 Jul 2026.

Checked against the official source on 4 Oct 2026 · Direct link

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9 Jun 2026 Coupang Corp.Coupang advertised a one-off coupon price as a permanent 'WOW Member Price' South KoreaMisleading advertising and pricing €283,216

From 26 August 2020 to 15 May 2022, Coupang advertised a 'WOW Member Price' below the regular selling price in its online shop without disclosing that it included a coupon redeemable only once by new members of its paid WOW subscription. The KFTC (Korea Fair Trade Commission, Korea's competition and consumer authority) treated the omission of this information as deceptive advertising, issued a corrective order and imposed a fine of KRW 500 million, the statutory maximum fixed-amount fine.

What organisations can take from it

Member prices may only be advertised in the way customers actually receive them repeatedly; one-off discounts must be clearly labelled.

Relevance to training and awareness

Transparent pricing of membership discounts

Authority / court
Korea Fair Trade Commission (KFTC)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Art. 3 Abs. 1 Nr. 2 Act on Fair Labeling and Advertising (täuschende Werbung)
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Published
9 Jun 2026

Original amount 500,000,000 KRW, converted at the ECB reference rate of 9 Jun 2026.

Checked against the official source on 4 Oct 2026 · Direct link

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8 May 2026 KT CorporationKT: 640 million KRW for cancelled Galaxy S25 pre-orders and false notices South KoreaMisleading advertising and pricing €370,997

In its own online shop for Galaxy S25 pre-orders, KT Corporation stated that benefits would apply unless the end of the promotion was shown, but then limited them to the first 1,000 orders and unilaterally cancelled 7,127 pre-orders that had come in via a YouTube channel and Genie TV and had already been fully completed. The authority regarded this as false information on key terms and an unjustified refusal to conclude contracts under the Telecommunications Business Act (전기통신사업법), imposed a fine of 640,000,000 KRW and ordered KT to show additional pre-order benefits clearly in future.

What organisations can take from it

Promotion terms such as quotas must be visible before the contract is concluded – cancelling completed orders afterwards is no solution.

Authority / court
Korea Media and Communications Commission (KMCC, 방송미디어통신위원회)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Telecommunications Business Act (전기통신사업법) Art. 50(1) Nr. 5 und Nr. 5-2
Action
Fine
Status of proceedings
unknown
Sector
Telecoms, IT and software
Published
8 May 2026

Original amount 640,000,000 KRW, converted at the ECB reference rate of 8 May 2026.

Checked against the official source on 4 Oct 2026 · Direct link

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