Compliance Radar
Who was sanctioned, and for what?
Fines, court rulings and incidents from Europe and North America: 756 cases from 32 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.
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Where?
by authority- Competition and Markets Authority (CMA) 5 cases 100 % · €5.86m
What for?
by topicWho?
by sectorAll sectors
When?
per quarter, by date of decision| Period | Cases | Total |
|---|---|---|
| Q3 2023 | 0 | — |
| Q4 2023 | 0 | — |
| Q1 2024 | 0 | — |
| Q2 2024 | 0 | — |
| Q3 2024 | 0 | — |
| Q4 2024 | 0 | — |
| Q1 2025 | 1 | — |
| Q2 2025 | 1 | — |
| Q3 2025 | 1 | — |
| Q4 2025 | 0 | — |
| Q1 2026 | 0 | — |
| Q2 2026 | 2 | €5.86m |
| Q3 2026 | 0 | — |
5 cases
23 Jun 2026 TICKETBIS S.L. (StubHub UK)StubHub UK: 889,200 GBP penalty over mandatory fees added later €1.03m
The ticket exchange did not include mandatory fees in the total price at the start of the purchasing process. By way of a final infringement notice, the CMA imposed a penalty of 889,200 GBP (including a 40 % settlement discount) and required the company to refund the mandatory fees.
Ticket marketplaces must also show the total price including mandatory fees from the outset.
- Authority / court
- Competition and Markets Authority (CMA)
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- Digital Markets, Competition and Consumers Act 2024
- Action
- Fine
- Status of proceedings
- final
- Sector
- Media and online platforms
- Mitigating circumstances
- Settlement with a 40 % discount and waiver of appeal.
- Published
- 23 Jun 2026
Original amount 889,200 GBP, converted at the ECB reference rate of 23 Jun 2026.
- StubHub UK: consumer protection enforcement case Decision of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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15 Apr 2026 Automobile Association Developments Limited (AA Driving School, BSM Driving School)AA and BSM driving schools: 4.2 million GBP for drip pricing – CMA's first consumer fine €4.83m
For online bookings, the driving schools only showed a mandatory booking fee at checkout instead of in the initial price. Following an admission and settlement, the CMA imposed a penalty of 4.2 million GBP (40 % discount on 7 million GBP) and ordered refunds of more than 760,000 GBP to more than 80,000 customers.
Mandatory fees must be included from the very first price – in the United Kingdom, the CMA has been able to impose fines for this itself since 2025.
Price disclosures and mandatory fees at online checkout
- Authority / court
- Competition and Markets Authority (CMA)
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- Digital Markets, Competition and Consumers Act 2024
- Action
- Fine
- Status of proceedings
- final
- Sector
- Other
- Mitigating circumstances
- Admission and early settlement (40 % discount).
- Published
- 15 Apr 2026
Original amount 4,200,000 GBP, converted at the ECB reference rate of 15 Apr 2026.
- CMA orders the AA and BSM driving schools to refund learner drivers over drip pricing Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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25 Sep 2025 TicketmasterTicketmaster commits to price transparency following Oasis presale Order
The CMA objected that, during the Oasis presale, fans in the queue were not told that standing tickets were being sold at two price levels, and that "Platinum" tickets cost almost 2.5 times as much without it being adequately explained that they offered no added value compared with some standard tickets. Without admitting liability, Ticketmaster gave undertakings: advance notice of tiered pricing, price ranges in the queue, no misleading ticket descriptions and a two-year reporting obligation.
Disclose dynamic or tiered prices before purchase; product descriptions must not suggest added value that does not exist.
- Authority / court
- Competition and Markets Authority (CMA)
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- Britisches Verbraucherschutzrecht (Verfahren nach den vor April 2025 geltenden Befugnissen; Verpflichtungszusagen)
- Action
- Order
- Status of proceedings
- final
- Sector
- Media and online platforms
- Employees
- 10,000 or more
- Mitigating circumstances
- Undertakings without admission of liability.
- Published
- 25 Sep 2025
- CMA secures changes from Ticketmaster following Oasis tickets investigation Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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6 Jun 2025 AmazonAmazon commits to the CMA to tougher action against fake reviews Order
Following an investigation into fake reviews and "catalogue abuse" (transferring good reviews to other products), Amazon undertook to the CMA to detect and remove such reviews quickly, to sanction infringing sellers up to and including a ban on selling, and to set up simple reporting channels.
Anyone who publishes reviews must maintain active processes against fakes and the transfer of reviews.
- Authority / court
- Competition and Markets Authority (CMA)
- Area of law
- Consumer protection and online retail · Fake reviews
- Legal basis
- Enterprise Act 2002, Part 8 (Verpflichtungszusagen nach altem Durchsetzungsregime)
- Action
- Order
- Status of proceedings
- final
- Sector
- Retail and e-commerce
- Employees
- 10,000 or more
- Mitigating circumstances
- Voluntary undertakings without a fine.
- Published
- 6 Jun 2025
- Amazon gives undertakings to CMA to curb fake reviews Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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24 Jan 2025 GoogleGoogle commits to the CMA to tougher action against fake reviews Order
Google undertook to the CMA to improve the detection and removal of fake reviews, to ban repeat offenders worldwide, to place warnings on business profiles with manipulated reviews and deactivate their review function, and to set up simple reporting channels; the CMA will monitor implementation for three years.
Companies that buy reviews risk visible warnings and the loss of their reviews on platforms.
- Authority / court
- Competition and Markets Authority (CMA)
- Area of law
- Consumer protection and online retail · Fake reviews
- Legal basis
- Britisches Verbraucherschutzrecht (Verpflichtungszusagen)
- Action
- Order
- Status of proceedings
- final
- Sector
- Media and online platforms
- Employees
- 10,000 or more
- Mitigating circumstances
- Voluntary undertakings without a fine.
- Published
- 24 Jan 2025
- CMA secures important changes from Google to tackle fake reviews Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link