Compliance Radar

Who was sanctioned, and for what?

Fines, court rulings and incidents from Europe, North America, Latin America, Asia-Pacific, Middle East and Africa: 2,207 cases from 44 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.

5cases from 1 jurisdiction
€29.5mTotal of monetary amounts
€24mLargest single case: Cineplex
€2.22mMedian per case with an amount

Click a bar to drill down one level.

When?

per year, by date of decision
Trend
PeriodCasesTotal
20231€2.28m
20241€2.22m
20251€130,311
20262€24.8m

5 cases

6 Feb 2026 La Société Canadian Tire ltéeCanadian Tire: CAD 1.29m in fines over false reference prices in Quebec Canada, QuébecMisleading advertising and pricing €798,827

From April to October 2021 the Office de la protection du consommateur (OPC, Quebec's consumer protection office) checked the prices of seven advertised products in flyers, online and in three stores in the greater Montréal area: the regular prices cited as the reference were actually charged in only a very small share of sales. Canadian Tire pleaded guilty, for five of the products, to stating false reference prices contrary to s. 225(b) of the Loi sur la protection du consommateur (LPC, Quebec Consumer Protection Act) and must pay fines totalling CAD 1,287,550 including costs on 74 counts.

What organisations can take from it

Was-prices and discount claims must be based on prices at which the goods were actually sold in meaningful volumes.

Relevance to training and awareness

Was-now pricing and discount advertising

Authority / court
Gericht in Montréal (Ermittlung: Office de la protection du consommateur (OPC); Anklage: Directeur des poursuites criminelles et pénales (DPCP))
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Loi sur la protection du consommateur (RLRQ c. P-40.1), Art. 225 b)
Action
Fine
Status of proceedings
final
Sector
Retail and e-commerce
Employees
10,000 or more
Published
6 Feb 2026

Original amount 1,287,550 CAD, converted at the ECB reference rate of 6 Feb 2026.

Sources

Checked against the official source on 3 Oct 2026 · Direct link

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21 Jan 2026 CineplexCineplex: Court of Appeal upholds 38.9 million CAD penalty for online booking fee CanadaMisleading advertising and pricing €24m

The cinema company added a mandatory booking fee of 1.50 CAD to advertised ticket prices for online purchases. In September 2024, the Competition Tribunal classified this as drip pricing and imposed a penalty of 38.9 million CAD (the amount Cineplex had earned from it between June 2022 and December 2023) plus a ten-year prohibition; the Federal Court of Appeal dismissed the appeal in January 2026.

What organisations can take from it

An advertised price must be attainable – only government charges may be added separately.

Authority / court
Federal Court of Appeal / Competition Tribunal (auf Antrag des Competition Bureau)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Competition Act, Deceptive Marketing Practices (Drip Pricing, seit 24.06.2022 ausdrücklich geregelt)
Action
Fine
Status of proceedings
unknown
Sector
Media and online platforms
Published
23 Jan 2026

Original amount 38,900,000 CAD, converted at the ECB reference rate of 21 Jan 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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15 Dec 2025 Fido Solutions inc.Fido Solutions: CAD 210,700 in fines over unlawful clauses in telecoms contracts Canada, QuébecInformation duties in online retail €130,311

The telecoms provider pleaded guilty to using a prohibited clause allowing unilateral amendment of contracts without the specific conditions required by law, and to omitting mandatory information from distance contracts for successive services, such as a detailed description of the services, the price and description of devices offered as a premium, usage restrictions and geographical limits. Fines totalling CAD 210,700 including costs were imposed on 50 counts; the offences dated from 2012 and 2013.

What organisations can take from it

In Quebec, unilateral amendment clauses and mandatory information in telecoms contracts are strictly regulated and are prosecuted even years later.

Relevance to training and awareness

Mandatory information and amendment clauses in telecoms contracts

Authority / court
Gericht in Montréal (Ermittlung: Office de la protection du consommateur (OPC); Anklage: Directeur des poursuites criminelles et pénales (DPCP))
Area of law
Consumer protection and online retail · Information duties in online retail
Legal basis
Loi sur la protection du consommateur (RLRQ c. P-40.1), Art. 11.2 und 214.2
Action
Fine
Status of proceedings
final
Sector
Telecoms, IT and software
Published
6 Feb 2026

Original amount 210,700 CAD, converted at the ECB reference rate of 15 Dec 2025.

Sources

Checked against the official source on 3 Oct 2026 · Direct link

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5 Jun 2024 a Canadian satellite radio providerSatellite radio: 3.3 million CAD for mandatory fees not included in subscription price CanadaMisleading advertising and pricinganonymised €2.22m

The satellite radio provider advertised subscription prices without mandatory music licensing and administration fees, which increased the price by 10 to 20 %. Under the registered settlement, the provider is paying a penalty of 3.3 million CAD and 30,000 CAD in investigation costs and must improve its compliance programme.

What organisations can take from it

Mandatory components, even when labelled as a "fee", belong in the advertised subscription price.

Relevance to training and awareness

Price advertising and mandatory fees

Authority / court
Competition Bureau Canada (Consent Agreement beim Competition Tribunal)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Competition Act, Deceptive Marketing Practices (Drip Pricing)
Action
Fine
Status of proceedings
final
Sector
Media and online platforms
Mitigating circumstances
Resolution by agreement (consent agreement).
Published
5 Jun 2024

Original amount 3,300,000 CAD, converted at the ECB reference rate of 5 Jun 2024.

Checked against the official source on 28 Sep 2026 · Version 4 · Company name anonymised since 5 Jun 2026 · Direct link

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27 Sep 2023 a Canadian furniture retail groupFurniture retail group: 3.25 million CAD over inflated reference prices and false countdowns CanadaMisleading advertising and pricinganonymised €2.28m

The furniture retail group advertised inflated regular prices and discounts derived from them, as well as countdown timers, even though the promotions were extended or replaced. It is paying a penalty of 3.25 million CAD and 100,000 CAD in costs and has committed to a compliance programme.

What organisations can take from it

Discounts need a genuine reference price, and time-limited promotions must actually end.

Relevance to training and awareness

Reference prices and urgency claims in advertising

Authority / court
Competition Bureau Canada (Consent Agreement)
Area of law
Consumer protection and online retail · Misleading advertising and pricing
Legal basis
Competition Act (false or misleading representations; ordinary selling price)
Action
Fine
Status of proceedings
final
Sector
Retail and e-commerce
Mitigating circumstances
Resolution by agreement with a compliance programme.
Published
27 Sep 2023

Original amount 3,250,000 CAD, converted at the ECB reference rate of 27 Sep 2023.

Checked against the official source on 28 Sep 2026 · Version 4 · Company name anonymised since 27 Sep 2025 · Direct link

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