Compliance Radar
Who was sanctioned, and for what?
Fines, court rulings and incidents from Europe, North America, Latin America, Asia-Pacific, Middle East and Africa: 2,207 cases from 44 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.
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When?
per year, by date of decision| Period | Cases | Total |
|---|---|---|
| 2022 | 1 | – |
| 2023 | 0 | – |
| 2024 | 0 | – |
| 2025 | 5 | – |
| 2026 | 2 | – |
8 cases
29 Jul 2026 Österreichischer Rundfunk (ORF)KommAustria finds unlabelled product placement in ORF's ‘Sport aktuell’ Order
In the programme ‘Sport aktuell’ on ORF 1 on 29 July 2025, a logo wall was visible as product placement without being labelled. The Austrian Communications Authority (Kommunikationsbehörde Austria, KommAustria) found, with final effect, a violation of the ORF Act (ORF-Gesetz).
Product placements must be identified and labelled by the editorial team – including logo walls in the background.
Labelling of advertising and product placement
- Authority / court
- Kommunikationsbehörde Austria (KommAustria)
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- § 16 Abs. 5 Z 4 ORF-G
- Action
- Order
- Status of proceedings
- final
- Sector
- Media and online platforms
- Published
- 29 Jul 2026
- KommAustria, Entscheidung 2025-0.606.040-3-A (ORF, Sport aktuell) Decision of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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16 Jul 2026 BGH: online cancellation page must not offer a "pause contract" alternative Order
On the confirmation page of its online cancellation process, a gym operator displayed a highlighted notice with the button "Pause contract via self-service"; in addition, the confirmation button was labelled "Find contract", which the defendant had already acknowledged. In an action brought by the Federation of German Consumer Organisations (Verbraucherzentrale Bundesverband), the BGH ruled that the confirmation page may only contain the information required for the cancellation and the confirmation button, set aside the judgment of the Higher Regional Court of Düsseldorf (OLG Düsseldorf) dismissing the action to that extent and ordered the operator to cease and desist.
Keep retention or pause offers off the confirmation page of the online cancellation process.
Design of the cancellation process (cancellation button, retention offers)
- Authority / court
- Bundesgerichtshof (I. Zivilsenat), Az. I ZR 200/25
- Area of law
- Consumer protection and online retail · Information duties in online retail
- Legal basis
- § 312k Abs. 1 Satz 1, Abs. 2 BGB (Kündigungsbutton)
- Action
- Order
- Status of proceedings
- final
- Sector
- Other
- Published
- 16 Jul 2026
Checked against the official source on 25 Sep 2026 · Direct link
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9 Oct 2025 BGH: price reduction only permissible with a clearly legible 30-day lowest price Order
A food discounter advertised a coffee with a price reduction without stating the lowest total price of the previous 30 days unambiguously, clearly recognisably and legibly. In an action brought by the Wettbewerbszentrale (Centre for Protection against Unfair Competition), the BGH upheld the injunction issued by the lower courts (Regional Court of Amberg, Higher Regional Court of Nuremberg).
In all discount advertising, state the 30-day lowest price as clearly as the discount itself.
Price information in discount advertising (30-day lowest price)
- Authority / court
- Bundesgerichtshof (I. Zivilsenat), Az. I ZR 183/24
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- § 11 Abs. 1 PAngV; § 5a Abs. 1, § 5b Abs. 4 UWG
- Action
- Order
- Status of proceedings
- final
- Sector
- Retail and e-commerce
- Published
- 9 Oct 2025
- Unzulässige Werbung mit einer Preisermäßigung (Nr. 184/2025) Court press release
Checked against the official source on 25 Sep 2026 · Direct link
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29 Aug 2025 Strom- und Gasversorger mit mindestens 75.000 Kunden (in der amtlichen Mitteilung anonymisiert)Bundesnetzagentur: energy supplier must reverse invalid price increases Order
Despite price guarantees it had given, an electricity and gas supplier tried at the end of July 2022 to impose unilateral price increases from 1 September 2022, often raising the unit price by several hundred per cent. The Bundesnetzagentur (Federal Network Agency) found that it had breached the information and transparency duties of Section 41(5) of the Energy Industry Act (EnWG), that the increases were therefore invalid and that from March 2023 it had nonetheless billed customers who had objected at the higher prices; it ordered all adjustments to be withdrawn and reversed within six months and threatened a penalty payment of 100,000 EUR. The Oberlandesgericht Düsseldorf (Higher Regional Court of Düsseldorf) upheld the decision on 13 August 2026 (not final).
Price guarantees apply even in an energy crisis; unilateral price rises need a sound legal basis and simple, understandable customer information.
Transparent customer information on price changes
- Authority / court
- Bundesnetzagentur (Bescheid bestätigt durch OLG Düsseldorf, 5. Kartellsenat, Beschluss vom 13.08.2026)
- Area of law
- Consumer protection and online retail
- Legal basis
- § 41 Abs. 5 Satz 1 und 3 EnWG; § 40 Abs. 2 Satz 1 Nr. 3 Alt. 2 EnWG; OLG-Az. VI-5 Kart 2/26 [V]
- Action
- Order
- Status of proceedings
- under appeal
- Sector
- Energy and utilities
- Published
- 14 Aug 2026
Checked against the official source on 2 Oct 2026 · Direct link
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31 Jul 2025 BGH: no before-and-after images for nose and chin correction with hyaluronic acid Order
A practice for aesthetic treatments advertised hyaluronic acid filler injections for the nose and chin on its website and on Instagram using before-and-after images. In an action brought by a consumer advice centre (Verbraucherzentrale), the BGH upheld the injunction issued by the Higher Regional Court of Hamm (OLG Hamm): such procedures are deemed to be surgical cosmetic procedures, for which this kind of advertising is prohibited.
Instagram posts are also advertising – the strict limits of the law on advertising for medicinal products and treatments (Heilmittelwerberecht) apply to aesthetic procedures.
Social media advertising for healthcare services
- Authority / court
- Bundesgerichtshof (I. Zivilsenat), Az. I ZR 170/24
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- § 11 Abs. 1 Satz 3 Nr. 1, § 1 Abs. 1 Nr. 2 Buchst. c HWG; UKlaG
- Action
- Order
- Status of proceedings
- final
- Sector
- Healthcare
- Published
- 31 Jul 2025
Checked against the official source on 25 Sep 2026 · Direct link
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11 Apr 2025 OGH: gyms may not impose fee increases by way of deemed consent Order
Two gym operators announced a fee increase of 6 EUR a month and treated silence or the failure to exercise a special right of termination as consent. In an action brought by the Austrian Federal Chamber of Labour (Bundesarbeitskammer), the OGH upheld the prohibition of such increases without express agreement and the publication of the judgment; it dismissed claims for repayment and information.
Price increases in ongoing consumer contracts require genuine consent – silence is not enough.
- Authority / court
- Oberster Gerichtshof (OGH), GZ 4 Ob 51/25s
- Area of law
- Consumer protection and online retail · Information duties in online retail
- Legal basis
- § 6 Abs. 1 Z 2, § 28a KSchG; §§ 1a, 14 UWG
- Action
- Order
- Status of proceedings
- final
- Sector
- Other
- OGH 4 Ob 51/25s vom 11.04.2025 (RIS Justiz) Court decision
Checked against the official source on 25 Sep 2026 · Direct link
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17 Mar 2025 Gaslieferant für Haushaltskunden (in der amtlichen Mitteilung anonymisiert)Bundesnetzagentur: conditions for gas supplier after cutting off 350,000 households Order
A gas supplier had stopped supplying around 350,000 household customers without notice in December 2021 and terminated the contracts retroactively. When it sought to resume business in 2023, the Bundesnetzagentur (Federal Network Agency) made this subject to conditions because of the management's continuing unreliability: only gradual customer growth until spring 2028, submission of audited annual accounts for 2023 to 2026 and notification of changes to procurement, tariffs and terms until the end of 2027, with penalty payments of up to 100,000 EUR for breaches. The Oberlandesgericht Düsseldorf (Higher Regional Court of Düsseldorf) dismissed the appeal on 23 July 2026; a further appeal on points of law has been allowed.
A supplier that abruptly cuts off household customers must expect years of conditions, as the reliability of its management remains under scrutiny.
Supplier obligations towards household customers in energy crises
- Authority / court
- Bundesnetzagentur (Bescheid bestätigt durch OLG Düsseldorf, 5. Kartellsenat, Beschluss vom 23.07.2026)
- Area of law
- Consumer protection and online retail
- Legal basis
- EnWG – Teiluntersagung der Tätigkeit als Energielieferant wegen Unzuverlässigkeit der Geschäftsleitung (Auflagen mit Zwangsgeldandrohung); OLG-Az. VI-5 Kart 1/26 [V]
- Action
- Order
- Status of proceedings
- under appeal
- Sector
- Energy and utilities
- Liability of senior managers
- The decisive factor was the unreliability of management; according to the court's findings it showed no insight and settled customers' losses only inadequately.
- Published
- 23 Jul 2026
Checked against the official source on 2 Oct 2026 · Direct link
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16 Sep 2022 LG Hamburg: advertise star ratings only with the number of reviews and the period covered Order
A platform matching property sellers with estate agents advertised average star ratings without stating the number, period and distribution of the reviews. In an action brought by the Wettbewerbszentrale, the Regional Court of Hamburg (LG Hamburg) ordered it to cease and desist insofar as the total number and period were missing; the further claim for a breakdown by star category was dismissed by the Higher Regional Court of Hamburg (OLG Hamburg) and the BGH (judgment of 25 July 2024).
Anyone advertising with average ratings must at least state the number of underlying reviews and the period they cover.
Advertising with customer reviews
- Authority / court
- Landgericht Hamburg (Revision der Klägerin zum Umfang beim BGH)
- Area of law
- Consumer protection and online retail · Fake reviews
- Legal basis
- §§ 3, 5a Abs. 1, 8 UWG
- Action
- Order
- Status of proceedings
- unknown
- Sector
- Construction and real estate
- Published
- 25 Jul 2024
- Bundesgerichtshof, Pressemitteilungen (Übersicht) (Entscheidung 2022) Court press release
Checked against the official source on 28 Sep 2026 · Version 5 · Company name anonymised since 16 Sep 2024 · Direct link