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Fines, court rulings and incidents from Europe, North America, Latin America, Asia-Pacific, Middle East and Africa: 2,207 cases from 44 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.
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by company- Anonymised companies €4.25m 100 % · 1 case
When?
per year, by date of decision| Period | Cases | Total |
|---|---|---|
| 2024 | 1 | €4.25m |
| 2025 | 0 | – |
| 2026 | 0 | – |
1 case
12 Mar 2024 an Italian alarm system providerAGCM fines alarm system provider €4.25m over advertising and cancellation hurdles €4.25m
The provider did not make clear in its advertising that the alarm system is only lent under an open-ended security subscription, obstructed cancellations through continued invoicing and delayed removal, started providing the service during the withdrawal period without an express request and stated the competent court unclearly. The AGCM imposed fines of 1,200,000, 2,500,000, 500,000 and 50,000 EUR, a total of 4,250,000 EUR.
Rental models must be clearly identifiable as subscriptions in advertising, and a cancellation must be implemented promptly without further billing.
Transparent subscription models and smooth cancellation
- Authority / court
- Autorità Garante della Concorrenza e del Mercato (AGCM)
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- Art. 20, 21, 22, 24, 26 Abs. 1 lit. f, 50 Abs. 3, 51 Abs. 8, 57 Abs. 4 lit. a Nr. 2, 66-bis Codice del consumo (D.lgs. 206/2005)
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Defence and security
- Published
- 26 Mar 2024
- AGCM, Suche nach Entscheidungen (Entscheidung 2024) Decision of an authority
Checked against the official source on 28 Sep 2026 · Company name anonymised since 12 Mar 2026 · Direct link