Compliance Radar
Who was sanctioned, and for what?
Fines, court rulings and incidents from Europe and North America: 718 cases from 32 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.
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Where?
by regionAll jurisdictions
What for?
by action- Order — 0 % · 2 cases
Who?
by companyNo cases for this selection.
When?
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| Q1 2025 | 0 | — |
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| Q1 2026 | 0 | — |
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| Q3 2026 | 1 | — |
2 cases
16 Jul 2026 BGH: online cancellation page must not offer a "pause contract" alternative Order
On the confirmation page of its online cancellation process, a gym operator displayed a highlighted notice with the button "Pause contract via self-service"; in addition, the confirmation button was labelled "Find contract", which the defendant had already acknowledged. In an action brought by the Federation of German Consumer Organisations (Verbraucherzentrale Bundesverband), the BGH ruled that the confirmation page may only contain the information required for the cancellation and the confirmation button, set aside the judgment of the Higher Regional Court of Düsseldorf (OLG Düsseldorf) dismissing the action to that extent and ordered the operator to cease and desist.
Keep retention or pause offers off the confirmation page of the online cancellation process.
Design of the cancellation process (cancellation button, retention offers)
- Authority / court
- Bundesgerichtshof (I. Zivilsenat), Az. I ZR 200/25
- Area of law
- Consumer protection and online retail · Information duties in online retail
- Legal basis
- § 312k Abs. 1 Satz 1, Abs. 2 BGB (Kündigungsbutton)
- Action
- Order
- Status of proceedings
- final
- Sector
- Other
- Published
- 16 Jul 2026
Checked against the official source on 25 Sep 2026 · Direct link
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11 Apr 2025 OGH: gyms may not impose fee increases by way of deemed consent Order
Two gym operators announced a fee increase of 6 EUR a month and treated silence or the failure to exercise a special right of termination as consent. In an action brought by the Austrian Federal Chamber of Labour (Bundesarbeitskammer), the OGH upheld the prohibition of such increases without express agreement and the publication of the judgment; it dismissed claims for repayment and information.
Price increases in ongoing consumer contracts require genuine consent – silence is not enough.
- Authority / court
- Oberster Gerichtshof (OGH), GZ 4 Ob 51/25s
- Area of law
- Consumer protection and online retail · Information duties in online retail
- Legal basis
- § 6 Abs. 1 Z 2, § 28a KSchG; §§ 1a, 14 UWG
- Action
- Order
- Status of proceedings
- final
- Sector
- Other
- OGH 4 Ob 51/25s vom 11.04.2025 (RIS Justiz) Court decision
Checked against the official source on 25 Sep 2026 · Direct link