Compliance Radar
Who was sanctioned, and for what?
Fines, court rulings and incidents from Europe and North America: 756 cases from 32 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.
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Where?
by regionAll jurisdictions
What for?
by action- Fine €4m 100 % · 1 case
- Order — 0 % · 2 cases
Who?
by companyWhen?
per quarter, by date of decision| Period | Cases | Total |
|---|---|---|
| Q3 2023 | 0 | — |
| Q4 2023 | 0 | — |
| Q1 2024 | 0 | — |
| Q2 2024 | 0 | — |
| Q3 2024 | 0 | — |
| Q4 2024 | 0 | — |
| Q1 2025 | 2 | — |
| Q2 2025 | 0 | — |
| Q3 2025 | 0 | — |
| Q4 2025 | 0 | — |
| Q1 2026 | 1 | €4m |
| Q2 2026 | 0 | — |
| Q3 2026 | 0 | — |
3 cases
17 Mar 2026 Trustpilot Group Plc, Trustpilot A/S, Trustpilot S.r.l.Trustpilot: 4 million EUR fine for inadequate verification of the authenticity of reviews €4m
According to the AGCM, the review platform did not adequately check whether reviews – including those labelled as "verified" – were genuine, and allowed companies to invite specifically selected customers to leave reviews via paid services, which undermined the representativeness of the star ratings. In addition, information on how the platform works and on paid services was lacking; the authority also saw dark pattern elements in this.
Anyone who advertises with verified reviews must actually carry out the verification and disclose the selective collection of reviews.
- Authority / court
- Autorità Garante della Concorrenza e del Mercato (AGCM)
- Area of law
- Consumer protection and online retail · Fake reviews
- Legal basis
- Artt. 20, 21, 22 e 23, comma 1, lett. bb-ter Codice del Consumo
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Media and online platforms
- Published
- 23 Mar 2026
- PS12962 - Sanzione di 4 milioni di euro a Trustpilot per pratica commerciale scorretta Press release of an authority
- AGCM Provvedimento PS12962 (Trustpilot), adunanza del 17 marzo 2026 Decision of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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24 Jan 2025 GoogleGoogle commits to the CMA to tougher action against fake reviews Order
Google undertook to the CMA to improve the detection and removal of fake reviews, to ban repeat offenders worldwide, to place warnings on business profiles with manipulated reviews and deactivate their review function, and to set up simple reporting channels; the CMA will monitor implementation for three years.
Companies that buy reviews risk visible warnings and the loss of their reviews on platforms.
- Authority / court
- Competition and Markets Authority (CMA)
- Area of law
- Consumer protection and online retail · Fake reviews
- Legal basis
- Britisches Verbraucherschutzrecht (Verpflichtungszusagen)
- Action
- Order
- Status of proceedings
- final
- Sector
- Media and online platforms
- Employees
- 10,000 or more
- Mitigating circumstances
- Voluntary undertakings without a fine.
- Published
- 24 Jan 2025
- CMA secures important changes from Google to tackle fake reviews Press release of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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3 Jan 2025 GGL Projects, Inc. (Sitejabber)Sitejabber: review platform counted reviews before goods were received Order
According to the FTC, the AI-powered review platform collected star ratings for its business customers at the time of purchase, before customers had received the product or service, thereby inflating average ratings and review counts, including in search engine results. The FTC issued a final settlement order prohibiting such misrepresentations.
Ratings submitted before use must not be included in averages as experience-based reviews.
- Authority / court
- Federal Trade Commission (FTC)
- Area of law
- Consumer protection and online retail · Fake reviews
- Legal basis
- Section 5 FTC Act
- Action
- Order
- Status of proceedings
- final
- Sector
- Media and online platforms
- Published
- 3 Jan 2025
- FTC Approves Final Order against Sitejabber Press release of an authority
- FTC Case: Sitejabber (In the Matter of GGL Projects, Inc.) Enforcement database of an authority
Checked against the official source on 25 Sep 2026 · Direct link