Compliance Radar
Who was sanctioned, and for what?
Fines, court rulings and incidents from Europe, North America, Latin America and Asia-Pacific: 1,905 cases from 39 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.
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Where?
by regionAll jurisdictions
What for?
by topic- no topic €200,000 100 % · 1 case
Who?
by company- E.ON Next €17.4m 43 % · 1 case
- OVO Energy Limited €12m 30 % · 1 case
- Opus Energy Limited €8.48m 21 % · 1 case
- Anonymised companies €1.7m 4 % · 4 cases
- Farringdon Energy Limited (Handelsname Champion Energy) €251,766 1 % · 1 case
- Petrogal, S.A. €200,000 0 % · 1 case
- EDP Comercial – Comercialização de Energia, S.A. €130,000 0 % · 1 case
- Enforcesco, S.A. €107,920 0 % · 1 case
- Gold Energy – Comercializadora de Energia, S.A. €90,000 0 % · 1 case
- Gaslieferant für Haushaltskunden (in der amtlichen Mitteilung anonymisiert) – 0 % · 1 case
- 1 more€0
When?
per quarter, by date of decision| Period | Cases | Total |
|---|---|---|
| Q4 2023 | 0 | – |
| Q1 2024 | 0 | – |
| Q2 2024 | 0 | – |
| Q3 2024 | 0 | – |
| Q4 2024 | 0 | – |
| Q1 2025 | 0 | – |
| Q2 2025 | 0 | – |
| Q3 2025 | 1 | €200,000 |
| Q4 2025 | 0 | – |
| Q1 2026 | 0 | – |
| Q2 2026 | 0 | – |
| Q3 2026 | 0 | – |
| Q4 2026 | 0 | – |
1 case
20 Aug 2025 Petrogal, S.A.Portugal: €200,000 for Petrogal over deleted call recordings and more €200,000
The energy regulator imposed a combined fine of 400,000 EUR on electricity and gas supplier Petrogal, halved to 200,000 EUR in the settlement procedure. The trigger was an incident in 2023 in which an external service provider deleted all customer call recordings older than 30 days; further breaches were unpaid compensation, incorrect invoice data, deficient customer information, late replies to telephone enquiries and complaint-book entries that were not forwarded.
Retention obligations also apply to data held by service providers; external partners' deletion routines must be controlled contractually and technically.
Retention obligations and oversight of external service providers
- Authority / court
- Entidade Reguladora dos Serviços Energéticos (ERSE)
- Area of law
- Consumer protection and online retail
- Legal basis
- Lei n.º 9/2013 (RSSE) i. V. m. RRC 2020, RRC 2023, RQS 2021/2023 und Diretiva ERSE n.º 1/2018; Decreto-Lei n.º 134/2009; Decreto-Lei n.º 156/2005
- Action
- Fine
- Status of proceedings
- final
- Sector
- Energy and utilities
- Culpability
- negligent
- Mitigating circumstances
- Cooperation, remedying of the breaches, compensation of the customer and the company's financial situation were taken into account in the settlement procedure.
- ERSE, Decisões sancionatórias 2025: Processo 16/2023 (e 03/2024 e 05/2024) – Petrogal, S.A. Enforcement database of an authority
Checked against the official source on 28 Sep 2026 · Direct link