Compliance Radar

Who was sanctioned, and for what?

Fines, court rulings and incidents from Europe, North America, Latin America and Asia-Pacific: 1,905 cases from 39 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.

1case from 1 jurisdiction
€90,000Total of monetary amounts
€90,000Median per case with an amount

Click a bar to drill down one level.

When?

per quarter, by date of decision
Trend
PeriodCasesTotal
Q4 20230–
Q1 20240–
Q2 20240–
Q3 20240–
Q4 20240–
Q1 20251€90,000
Q2 20250–
Q3 20250–
Q4 20250–
Q1 20260–
Q2 20260–
Q3 20260–
Q4 20260–

1 case

10 Mar 2025 Gold Energy – Comercializadora de Energia, S.A.Portugal: €90,000 for Gold Energy over switches without consent PortugalConsumer protection and online retail €90,000

The energy regulator punished 25 offences by Gold Energy with a combined fine of 180,000 EUR, halved to 90,000 EUR in the settlement procedure. They included 15 supplier switches without explicit consent, missing information on the social tariff in contracts, incomplete and miscalculated invoices, an unlawful disconnection, price increases without 30 days' notice and false information given to consumers as an unfair commercial practice.

What organisations can take from it

Sales targets must never lead to customers being switched without verifiable consent or being misinformed.

Relevance to training and awareness

Supplier switching, invoice content and unfair commercial practices in energy sales

Authority / court
Entidade Reguladora dos Serviços Energéticos (ERSE)
Area of law
Consumer protection and online retail
Legal basis
Lei n.º 9/2013 (RSSE) i. V. m. RRC 2021/2023 und Portaria n.º 348/2017; Art. 7 und 8 Decreto-Lei n.º 57/2008 (unlautere Geschäftspraktiken) i. V. m. RJCE
Action
Fine
Status of proceedings
final
Sector
Energy and utilities
Culpability
negligent
Mitigating circumstances
Admission, cooperation, evidence of remediation, customer compensation and the company's financial situation were taken into account in the settlement procedure.

Checked against the official source on 28 Sep 2026 · Direct link

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