Compliance Radar

Who was sanctioned, and for what?

Fines, court rulings and incidents from Europe, North America, Latin America and Asia-Pacific: 1,905 cases from 39 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.

1case from 1 jurisdiction
€130,000Total of monetary amounts
€130,000Median per case with an amount

Click a bar to drill down one level.

When?

per quarter, by date of decision
Trend
PeriodCasesTotal
Q4 20230–
Q1 20240–
Q2 20240–
Q3 20240–
Q4 20240–
Q1 20250–
Q2 20250–
Q3 20250–
Q4 20250–
Q1 20261€130,000
Q2 20260–
Q3 20260–
Q4 20260–

1 case

23 Jan 2026 EDP Comercial – Comercialização de Energia, S.A.Portugal: €130,000 for EDP Comercial over disconnections and a banned clause PortugalConsumer protection and online retail €130,000

The energy regulator punished 13 offences by EDP Comercial with a combined fine of 260,000 EUR, halved to 130,000 EUR in the settlement procedure. The offences included supplier switches without explicit consent or without checking entitlement, unlawful disconnections and capacity reductions, missed call-centre response targets in 2023 and 2024, an absolutely prohibited standard contract clause and a marketing message that did not disclose its commercial purpose.

What organisations can take from it

Contract clauses and marketing texts need a legal check before use, just as every disconnection does before it is carried out.

Relevance to training and awareness

Standard terms review, customer communication and disconnection processes in energy sales

Authority / court
Entidade Reguladora dos Serviços Energéticos (ERSE)
Area of law
Consumer protection and online retail
Legal basis
Lei n.º 9/2013 (RSSE) i. V. m. RRC 2021/2023, RQS 2023 und Diretiva ERSE n.º 22/2022; Art. 18 Decreto-Lei n.º 446/85; Art. 9 Decreto-Lei n.º 57/2008 i. V. m. RJCE
Action
Fine
Status of proceedings
final
Sector
Energy and utilities
Culpability
negligent
Mitigating circumstances
Partial admission, cooperation, evidence of remediation, the company's financial situation and compensation of six customers (50 EUR each) were taken into account in the settlement procedure.

Checked against the official source on 28 Sep 2026 · Direct link

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