Compliance Radar
Who was sanctioned, and for what?
Fines, court rulings and incidents from Europe, North America, Latin America, Asia-Pacific, Middle East and Africa: 2,207 cases from 44 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.
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Where?
by regionAll jurisdictions
What for?
by topic- Misleading advertising and pricing €13.6m 73 % · 4 cases
- Information duties in online retail €5m 27 % · 1 case
- no topic €7,244 0 % · 2 cases
Who?
by company- Anonymised companies €13.6m 73 % · 3 cases
- ALD Automotive Italia S.r.l. €5m 27 % · 1 case
- Kia East Rand (Pty) Ltd €2,427 0 % · 1 case
- Atom Motorss Pty Ltd – 0 % · 1 case
- OzCar Pty Ltd – 0 % · 1 case
When?
per year, by date of decision| Period | Cases | Total |
|---|---|---|
| 2024 | 3 | €13.6m |
| 2025 | 3 | €5m |
| 2026 | 1 | – |
7 cases
22 Jun 2026 OzCar Pty LtdUsed car dealer OzCar: reprimand and licence conditions over unfair sales practices Fine
NSW Fair Trading (the consumer protection regulator of New South Wales) reprimanded used car dealer OzCar Pty Ltd on 22 June 2026 and imposed conditions on its dealer licence. The regulator refers to the maximum available in disciplinary proceedings and does not state the amount imposed on the company. The investigation found a pattern of dishonest conduct between 2023 and 2025; among other things, customers reported being pressured into signing or misled about the purpose of contracts, that contracts were not properly explained – including to particularly vulnerable buyers – and that vehicles of unacceptable quality were sold. Among other things, the company must introduce a compliance programme with training for sales staff, may no longer allow waivers of the statutory cooling-off right to be pre-filled, and must fix defects affecting safety or reliability before sale.
Waivers of a cooling-off right must never be pre-selected, and contracts must be demonstrably explained to customers – especially vulnerable buyers.
Fair sales conversations, cooling-off rights and dealing with vulnerable customers
Missing or inadequate training played a role in the decision.
- Authority / court
- NSW Fair Trading
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- Motor Dealers and Repairers Act 2013 (NSW), s 45(1)(a), (b), (d) und (d1)(ii)
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Automotive
- Liability of senior managers
- Measures against individuals are not set out here.
- Published
- 24 Sep 2026
Checked against the official source on 3 Oct 2026 · Direct link
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17 Nov 2025 Atom Motorss Pty LtdNSW: car dealer Atom Motorss loses licence over false security interest information Other
NSW Fair Trading (the consumer protection regulator of New South Wales) cancelled the motor dealer licence of Atom Motorss Pty Ltd on 17 November 2025 and disqualified the company for five years. Measures against individuals are not set out here. According to the release, the company had traded as a motor dealer without a licence and, when selling vehicles to consumers, had given false information from the Personal Property Securities Register (PPSR, the register of security interests in personal property) in the prescribed dealer forms.
Information on encumbrances on a vehicle must come from a current register search; false statements in dealer forms can cost the business its licence.
Accurate information on encumbrances and security interests when selling used cars
- Authority / court
- NSW Fair Trading
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- Motor Dealers and Repairers Act 2013 (NSW), s 45(1)(f) und (g); zugrunde liegende Verstöße gegen den Motor Dealers and Repairers Act 2013 und das Australian Consumer Law
- Action
- Other
- Status of proceedings
- unknown
- Sector
- Automotive
- Liability of senior managers
- Measures against individuals are not set out here.
- Published
- 12 Mar 2026
- NSW Fair Trading: Disziplinarmaßnahme gegen Atom Motorss Pty Ltd (Mitteilung vom 12.03.2026) Press release of an authority
- Verify NSW (amtliches Lizenzregister), Motor Dealer's Licence MD095631, Atom Motorss Pty Ltd – Lizenzentzug und Sperre vom 17.11.2025 (JSON) Official register or notice
Checked against the official source on 3 Oct 2026 · Direct link
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23 Sep 2025 ALD Automotive Italia S.r.l.AGCM fines ALD Automotive Italia €5m over damage charges in long-term car rental €5m
According to the AGCM, ALD Automotive Italia gave long-term rental customers insufficient information about the optional liability-limitation service and about the criteria for assessing damage on return, and charged damage as unreported even where it was not visible to the naked eye for an average consumer or did not result from an incident. The authority imposed a fine of 5,000,000 EUR and prohibited continuation.
Return inspection reports and damage criteria must be transparent in advance, and customers must not be blamed for failing to report damage that is invisible.
Transparent damage assessment and add-on services in rental and leasing contracts
- Authority / court
- Autorità Garante della Concorrenza e del Mercato (AGCM)
- Area of law
- Consumer protection and online retail · Information duties in online retail
- Legal basis
- Art. 20, 21, 22, 24, 25 Codice del consumo (D.lgs. 206/2005)
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Automotive
- Mitigating circumstances
- The basic amount of 7,000,000 EUR was reduced to 5,000,000 EUR because ALD had remedied the information deficiencies through its own measures and mitigated their effects.
- Published
- 9 Oct 2025
- AGCM, Provvedimento PS12954 (Adunanza 23.09.2025) Decision of an authority
- AGCM, Comunicato stampa 09.10.2025: PS12954 – Sanzione di 5 milioni di euro alla società ALD Automotive Press release of an authority
Checked against the official source on 28 Sep 2026 · Direct link
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8 Sep 2025 Kia East Rand (Pty) LtdDefective used car: fine and refund order against Kia East Rand €2,427
On 8 September 2025, on application by the National Consumer Commission (NCC, South Africa's consumer protection authority), the National Consumer Tribunal (NCT, the consumer protection adjudicator) found that car dealer Kia East Rand (Pty) Ltd had breached section 56(3) of the Consumer Protection Act: a used car sold in September 2022 remained defective despite several repair attempts, and the dealer refused the buyer's request to cancel the sale. The Tribunal ordered a refund of the purchase price of 245,075 ZAR within ten days and imposed an administrative fine of 50,000 ZAR.
If a repair fails, the Consumer Protection Act requires the dealer to replace or refund – refusing risks a fine on top of the refund.
Warranty obligations in used car sales
- Authority / court
- National Consumer Tribunal (auf Antrag der National Consumer Commission)
- Area of law
- Consumer protection and online retail
- Legal basis
- Section 56(3) Consumer Protection Act 68 of 2008; Verwaltungsstrafe nach Section 112
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Automotive
- Repeat case
- no
Original amount 50,000 ZAR, converted at the ECB reference rate of 8 Sep 2025.
- National Consumer Tribunal, NCT/396874/2025/73(2)(b), National Consumer Commission v Kia East Rand (Pty) Ltd and Another, Judgment and Reasons, dated 08.09.2025 (veröffentlicht von der National Consumer Commission) Court decision
- National Consumer Commission: Summary of Judgements (Liste der NCT-Entscheidungen) Enforcement database of an authority
Checked against the official source on 4 Oct 2026 · Direct link
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9 Aug 2024 an Australian trailer manufacturerNSW: trailer maker convicted for failing to deliver paid-for trailers €4,817
Following a prosecution by NSW Fair Trading (the consumer protection regulator of New South Wales), Kempsey Local Court on 9 August 2024 fined the trailer maker 8,000 AUD after it had accepted 70,000 AUD from customers for custom trailers between 2020 and 2023 but failed to deliver them within a reasonable time or, in some cases, at all. Measures against individuals are not set out here.
Anyone taking deposits must secure delivery or refund promptly – otherwise the company also faces criminal liability.
Taking prepayments only when delivery is secured, otherwise refunding promptly
- Authority / court
- NSW Fair Trading
- Area of law
- Consumer protection and online retail
- Legal basis
- Nichtlieferung bezahlter Waren (Vorschriften in der Mitteilung nicht genannt); Tätigkeit in der Kfz-Händlerbranche trotz Sperre
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Automotive
- Liability of senior managers
- Measures against individuals are not set out here.
- Published
- 30 Aug 2024
Original amount 8,000 AUD, converted at the ECB reference rate of 9 Aug 2024.
- NSW Fair Trading, Veröffentlichung der Behörde (Entscheidung 2024) Decision of an authority
Checked against the official source on 8 Oct 2026 · Company name anonymised since 9 Aug 2026 · Direct link
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11 Jun 2024 an Italian car manufacturer and its service and spare parts companyAGCM fines car manufacturer €6m over origin claims and spare parts failings €6m
The manufacturer presented Italy in its advertising as the place of production of its vehicles of two brands, although they are built by Chinese manufacturers and only undergo finishing work in Italy (vehicles of the core brand were assembled in Italy only until 2010); in addition, the manufacturer and its service and spare parts company did not make sufficient spare parts available and failed to provide adequate after-sales service. The AGCM imposed 3,000,000 EUR on the manufacturer and a further 3,000,000 EUR jointly and severally on the manufacturer and the service and spare parts company, a total of 6,000,000 EUR.
Origin claims in advertising must match the actual place of production, and anyone selling vehicles must actually organise spare parts and after-sales service.
Origin claims ("Made in Italy") and after-sales service obligations
- Authority / court
- Autorità Garante della Concorrenza e del Mercato (AGCM)
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- Art. 20, 21, 22 (Praxis A) sowie Art. 20, 24, 25 (Praxis B) Codice del consumo (D.lgs. 206/2005)
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Automotive
- Employees
- Under 50
- Published
- 20 Jun 2024
- AGCM, Suche nach Entscheidungen (Entscheidung 2024) Decision of an authority
Checked against the official source on 28 Sep 2026 · Company name anonymised since 11 Jun 2026 · Direct link
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12 Mar 2024 a Japanese car importerJapanese car importer: surcharge over false standard-equipment claims €7.63m
In 2020 and 2021, the importer listed features as standard in printed and online data sheets and catalogues for three model variants from two model ranges and for an equipment package which were missing or – like certain driver-assistance functions – only worked with a separately ordered navigation package. Two surcharge orders issued on the same day (599,120,000 JPY for the models of one range, 631,850,000 JPY for the models of the other range) total 1,230,970,000 JPY.
Equipment details in catalogues and data sheets are advertising claims and must be checked against the actual standard equipment before publication; a timely self-report can halve the amount.
Accurate product information in catalogues and data sheets
- Authority / court
- Consumer Affairs Agency (消費者庁, CAA)
- Area of law
- Consumer protection and online retail · Misleading advertising and pricing
- Legal basis
- Art. 8 Abs. 1 i. V. m. Art. 5 Nr. 1, Art. 9 Act against Unjustifiable Premiums and Misleading Representations (不当景品類及び不当表示防止法, Gesetz Nr. 134/1962)
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Automotive
- Culpability
- negligent
- Mitigating circumstances
- For the equipment package on a model of the second range, the amount was halved under Art. 9 because the company had reported the facts itself; a report concerning a model of the first range was not recognised as such a report.
- Published
- 12 Mar 2024
Original amount 1,230,970,000 JPY, converted at the ECB reference rate of 12 Mar 2024.
- Consumer Affairs Agency (消費者庁, CAA), Veröffentlichung der Behörde (Entscheidung 2024) Decision of an authority
Checked against the official source on 8 Oct 2026 · Company name anonymised since 12 Mar 2026 · Direct link