Compliance Radar

Who was sanctioned, and for what?

Fines, court rulings and incidents from Europe, North America, Latin America, Asia-Pacific, Middle East and Africa: 2,207 cases from 44 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.

168cases from 33 jurisdictions
€1.17bnTotal of monetary amounts (104 cases with an amount)
€365,000Median per case with an amount

Click a bar to drill down one level.

When?

per year, by date of decision
Trend
PeriodCasesTotal
202213€300.3m
202343€35.6m
202442€375m
202540€120.4m
202630€334.9m

168 cases

22 Sep 2026 Miljödata i Karlskrona AktiebolagIMY: 1.8 million SEK against HR software provider Miljödata after data leak SwedenData breaches and data security €160,053

The provider of web-based systems for sickness reporting, rehabilitation and occupational safety incidents was hacked in August 2025; the stolen personal data appeared on the dark web shortly afterwards. The Swedish data protection authority (Integritetsskyddsmyndigheten, IMY) found that, despite the high need for protection, there were no adequate security measures and no automatic real-time monitoring for attacks, assessed this as negligent and imposed 1,800,000 SEK.

What organisations can take from it

Service providers hosting the health and personnel data of many employers need real-time attack detection, not just perimeter protection.

Authority / court
Integritetsskyddsmyndigheten (IMY)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 32 Abs. 1 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Telecoms, IT and software
Culpability
negligent
Published
22 Sep 2026

Original amount 1,800,000 SEK, converted at the ECB reference rate of 22 Sep 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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26 Aug 2026 GS Retail Co., Ltd.GS Retail: 12.839 billion KRW after credential stuffing on GS SHOP and GS25 South KoreaData breaches and data security €7.95m

Using credentials stolen elsewhere, attackers logged in en masse on the websites of GS SHOP (June 2024 to February 2025) and GS25 (December 2024 to January 2025) and obtained data on 1,581,025 and 79,128 people respectively; GS Retail Co., Ltd. detected neither the bursts of login attempts from the same IP addresses nor the rising number of failed attempts, and after the first discovery at GS25 did not stop the parallel attack on GS SHOP. The authority also found an inadequate data protection organisation and that 1,599 further people were notified more than 72 hours late, imposed a penalty surcharge of 12,836,000,000 KRW and an administrative fine of 3,000,000 KRW (12,839,000,000 KRW in total) and ordered detection measures and a review of the data protection organisation.

What organisations can take from it

Login pages need rate limiting and anomaly detection; after a first credential-stuffing finding, all of a company’s portals must be checked.

Relevance to training and awareness

Credential stuffing and password reuse

Authority / court
Personal Information Protection Commission (PIPC, 개인정보보호위원회)
Area of law
Data protection · Data breaches and data security
Legal basis
Personal Information Protection Act (개인정보 보호법) Art. 29, Art. 34(1); Sanktion nach Art. 64-2(1) Nr. 9
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Culpability
negligent
Mitigating circumstances
Reduction of 30% because no benefit was derived and 40% for cooperation, remediation and protective efforts (ISMS-P certification, self-regulation, privacy impact assessment); increase of 50% because the infringement lasted more than two years.
Liability of senior managers
The company was ordered to deploy dedicated data protection staff and to define the powers and responsibility of its chief privacy officer (CPO) clearly.
Published
31 Aug 2026

Original amount 12,839,000,000 KRW, converted at the ECB reference rate of 26 Aug 2026.

Checked against the official source on 4 Oct 2026 · Direct link

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25 Aug 2026 Health Service Executive (HSE)Irish health service HSE: 645,000 EUR for neglected paper patient records IrelandData breaches and data security €645,000

In 2023, intruders gained access to two former psychiatric hospitals and posted videos of the patient records stored there online. An inspection of twelve sites found records with mould, water and animal damage in unsuitable rooms, up to and including shipping containers. Ireland's Data Protection Commission (DPC) imposed a fine of 645,000 EUR, issued a reprimand and ordered audits and the relocation of records.

What organisations can take from it

Data protection also applies to paper archives in disused buildings – retention requires an inventory, erasure periods and physical security.

Relevance to training and awareness

Physical security and retention of paper records

Authority / court
Data Protection Commission (DPC)
Area of law
Data protection · Data breaches and data security
Legal basis
DSGVO Art. 5 Abs. 1 lit. e und f, 32 Abs. 1, 33 Abs. 1, 34 Abs. 1
Action
Fine
Status of proceedings
final
Sector
Public sector
Employees
10,000 or more
Published
2 Sep 2026

Checked against the official source on 25 Sep 2026 · Direct link

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19 Aug 2026 Poliserv JG (PJG) SRLPhishing on admin account – Poliserv JG must pay 3,000 EUR RomaniaData breaches and data security €2,998

Attackers obtained the credentials of a user account with administrator rights through phishing and accessed customer data. The Romanian data protection authority (ANSPDCP) criticised the lack of technical and organisational measures and of regular effectiveness testing, imposed 15,728 lei (3,000 EUR) and ordered regular employee training, including on recognising phishing e-mails. Date = publication of the press release; according to the authority, the investigation was concluded in the previous month.

What organisations can take from it

Admin accounts need MFA, and all employees must be able to recognise phishing – the supervisory authority now expressly orders training.

Relevance to training and awareness

Phishing recognition, protection of privileged accounts

Missing or inadequate training played a role in the decision.

Authority / court
Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 32 Abs. 1 lit. b und Abs. 2 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Other
Published
19 Aug 2026

Original amount 15,728 RON, converted at the ECB reference rate of 19 Aug 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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19 Aug 2026 KDDI株式会社 (KDDI Corporation)KDDI: data protection authority guidance after leak of 12.2 million email credentials JapanData breaches and data security Reprimand or warning

Through a software vulnerability in a mail platform developed by KDDI and provided to several internet service providers, unauthorised parties obtained the credentials (email address and password) of 12,231,954 people; 7,616,173 passwords were stored in plain text, so mailboxes could be read (discovered on 17 June 2026). The authority gave KDDI guidance (shidō) under Art. 147 APPI to improve its technical security measures because access controls against attackers spreading through the system had been inadequate, required a report by 19 October 2026 and also gave such guidance to individual providers responsible for the plain-text storage.

What organisations can take from it

Passwords must never be stored in plain text, and platforms that serve many customers need layered defences against attackers spreading after a breach.

Relevance to training and awareness

Password security and password reuse

Authority / court
Personal Information Protection Commission (PPC, 個人情報保護委員会)
Area of law
Data protection · Data breaches and data security
Legal basis
Act on the Protection of Personal Information (APPI, 個人情報の保護に関する法律) Art. 147, Art. 146 Abs. 1
Action
Reprimand or warning
Status of proceedings
unknown
Sector
Telecoms, IT and software
Employees
10,000 or more
Published
19 Aug 2026

Checked against the official source on 4 Oct 2026 · Direct link

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7 Aug 2026 ACRO Criminal Records OfficeICO: reprimand for ACRO Criminal Records Office after cyber incident United KingdomData breaches and data security Reprimand or warning

The UK Information Commissioner's Office (ICO) issued a reprimand to ACRO Criminal Records Office. According to the ICO, it followed a cyber incident that may have affected the personal data of around 10,000 people in the UK. The ICO found infringements of the duty to implement appropriate technical and organisational security measures under Article 32 UK GDPR. No fine was imposed.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 32(1), 32(1)(b) und 32(1)(d) UK GDPR; Verwarnung nach Art. 58(2)(b) UK GDPR
Action
Reprimand or warning
Status of proceedings
unknown
Sector
Public sector

Checked against the official source on 28 Sep 2026 · Version 2 · Direct link

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29 Jul 2026 KT CorporationKT: 53.979 billion KRW after data leak through manipulated femtocells South KoreaData breaches and data security €32.7m

Attackers copied certificates from lost femtocells of KT Corporation into home-made devices, stayed connected to the mobile network undetected for around eleven months, intercepted data on 16,647 subscribers (phone number, IMSI, IMEI) and used intercepted confirmation codes to trigger unauthorised mobile payments of around 240 million KRW affecting 368 people. For inadequate access control – certificates valid for ten years, no IP restriction, no detection of unknown cell IDs – the authority imposed a penalty surcharge of 53,979,000,000 KRW and ordered vulnerability checks and a stronger role for the chief privacy officer.

What organisations can take from it

Network devices at customer premises are part of the attack surface too – lost devices, long-lived certificates and missing anomaly detection open up the core network.

Relevance to training and awareness

Lost network devices and certificate management

Authority / court
Personal Information Protection Commission (PIPC, 개인정보보호위원회)
Area of law
Data protection · Data breaches and data security
Legal basis
Personal Information Protection Act (개인정보 보호법) Art. 29, Sanktion nach Art. 64-2(1) Nr. 9; gesonderter Beschluss 제2026-015-094호: Art. 63(1)
Action
Fine
Status of proceedings
unknown
Sector
Telecoms, IT and software
Culpability
negligent
Mitigating circumstances
Reduction of 30% because no benefit was derived and a further 50% for cooperation, remediation, compensation of those affected and protective efforts; increase of 50% because the infringement lasted more than two years.
Liability of senior managers
The company was ordered to define the responsibility and role of its chief privacy officer (CPO) for the whole company clearly and to revise its governance.
Published
30 Jul 2026

Original amount 53,979,000,000 KRW, converted at the ECB reference rate of 29 Jul 2026.

Checked against the official source on 4 Oct 2026 · Direct link

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28 Jul 2026 Ελληνική Εταιρεία Τοπικής Ανάπτυξης και Αυτοδιοίκησης Α.Ε. (EETAA) und Υπουργείο Κοινωνικής Συνοχής και ΟικογένειαςCyber attack on EETAA systems: EUR 350,000 against social affairs ministry and operator GreeceData breaches and data security €350,000

A large-scale breach affected EETAA information systems used to implement programmes of the Ministry of Social Cohesion and Family; identification, contact, financial and health data of a large number of people were affected. The Archi Prostasias Dedomenon (Hellenic Data Protection Authority) attributed the success of the attack to outdated systems and inadequate security measures and criticised the absence of a data processing agreement. In Decision 15/2026 it imposed a total of EUR 350,000 (ministry EUR 150,000 under Art. 5(1)(f)/Art. 32 and EUR 50,000 under Art. 28(3) GDPR; EETAA EUR 100,000 under Art. 32 and EUR 50,000 under Art. 28(3) GDPR) and ordered the agreement to be concluded and the planned security measures implemented within one month.

What organisations can take from it

Running legacy systems despite known risks and leaving controller and processor roles without a contract creates liability on both sides.

Relevance to training and awareness

Outdated IT systems and missing data processing agreements in the public sector

Authority / court
Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (Hellenic Data Protection Authority)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 5 Abs. 1 lit. f, Art. 28 Abs. 3, Art. 32 Abs. 1, Art. 58 Abs. 2 lit. d und i DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Public sector
Mitigating circumstances
According to the authority, the ministry met its breach notification and communication obligations.

Checked against the official source on 28 Sep 2026 · Direct link

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27 Jul 2026 Metropolitan Police ServiceICO: order and reprimand against London's Met Police after disclosure of sensitive data United KingdomData breaches and data security Order

The Metropolitan Police handed a defendant unredacted documents containing the new address and telephone number of a stalking victim, and in a circular e-mail disclosed 18 people with a parliamentary connection in an open recipient list. The UK Information Commissioner's Office (ICO) ordered improvements within 3 and 12 months, including in data protection training completion rates.

What organisations can take from it

Policies are not enough if mandatory training goes uncompleted for years – monitor and enforce training completion rates.

Relevance to training and awareness

Redacting documents, e-mail distribution lists (BCC), data protection training

Missing or inadequate training played a role in the decision.

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Data breaches and data security
Legal basis
Data Protection Act 2018, Section 40
Action
Order
Status of proceedings
unknown
Sector
Public sector
Employees
10,000 or more
Culpability
negligent
Published
5 Aug 2026

Checked against the official source on 25 Sep 2026 · Direct link

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21 Jul 2026 Hôpital Privé de la LoireHôpital Privé de la Loire: 500,000 EUR after data exfiltration affecting over 520,000 patients FranceData breaches and data security €500,000

In summer 2025, an attacker gained access to the private hospital's electronic patient record system and obtained data on 524,867 patients and 202,246 trusted persons. There was no VPN or multi-factor authentication for external users, no appropriate access control and no detection of suspicious activity; the trusted persons were not notified. France's data protection authority (Commission nationale de l'informatique et des libertés, CNIL) imposed a fine of 500,000 EUR (SAN-2026-009).

What organisations can take from it

External access to patient records belongs behind multi-factor authentication and continuous monitoring for unusual access.

Relevance to training and awareness

Access security and attack detection in hospitals

Authority / court
Commission nationale de l'informatique et des libertés (CNIL)
Area of law
Data protection · Data breaches and data security
Legal basis
DSGVO Art. 32, Art. 34
Action
Fine
Status of proceedings
final
Sector
Healthcare
Published
3 Sep 2026

Checked against the official source on 25 Sep 2026 · Direct link

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17 Jul 2026 Orange România SAOrange România pays 100,000 EUR after app errors and hacked ticketing system RomaniaData breaches and data security €99,969

A synchronisation error between two applications allowed a customer to retrieve other customers’ invoices in the mobile app; in addition, the ticketing platform, which was publicly accessible without VPN, MFA or IP restriction, was attacked and a very large data set (including copies of identity documents, card data, IBANs) was exfiltrated. The Romanian data protection authority (ANSPDCP) imposed fines of 104,780 lei (20,000 EUR, Art. 25) and 419,120 lei (80,000 EUR, Art. 32), a total of 523,900 lei, and ordered test and change management. Date = publication of the press release; according to the authority, the investigation was concluded in the previous month.

What organisations can take from it

Never expose internal platforms to the internet without VPN/MFA; software changes to linked systems need testing before go-live.

Authority / court
Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 25 Abs. 1, Art. 32 Abs. 1 lit. b und d, Abs. 2 und 4 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Telecoms, IT and software
Published
17 Jul 2026

Original amount 523,900 RON, converted at the ECB reference rate of 17 Jul 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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7 Jul 2026 Γενικό Νοσοκομείο Θεσσαλονίκης Γ. Γεννηματάς «Ο Άγιος Δημήτριος» (Allgemeines Krankenhaus Thessaloniki G. Gennimatas – Agios Dimitrios)Thessaloniki hospital: 25,000 EUR because surgery lists with diagnoses were online GreeceData breaches and data security €25,000

From May to the end of August 2024, the public hospital accidentally published on its website a surgery list containing patients' telephone numbers, illnesses and planned procedures; a member of the public found the document via Google. The Hellenic Data Protection Authority imposed a total of 25,000 EUR: 10,000 EUR for inadequate security, 2,000 EUR for the late notification, 10,000 EUR for failing to notify the data subjects and 3,000 EUR for missing contact details of the data protection officer (DPO).

What organisations can take from it

Every publication on the website needs an approval step that reliably intercepts documents containing health data – and after a data breach, data subjects must be informed.

Relevance to training and awareness

Publication of documents containing health data

Authority / court
Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (Hellenic Data Protection Authority)
Area of law
Data protection · Data breaches and data security
Legal basis
DSGVO Art. 5 Abs. 1 lit. f, 32 Abs. 1, 33 Abs. 1, 34 Abs. 1, 12, 13 i. V. m. 37 (Entscheidung 13/2026)
Action
Fine
Status of proceedings
final
Sector
Healthcare

Checked against the official source on 25 Sep 2026 · Direct link

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2 Jul 2026 Banca Transilvania S.A.Employee retrieves account statements for a third party – Banca Transilvania pays 5,000 EUR RomaniaData breaches and data security €5,002

At the request of a third party and outside the scope of his duties, a bank employee retrieved account statements of a data subject (name, IBAN, transactions, balances). The Romanian data protection authority (ANSPDCP) found insufficient technical and organisational measures and imposed 26,172 lei (5,000 EUR); the bank has paid the fine. Date = publication of the press release; according to the authority, the investigation was concluded in the previous month.

What organisations can take from it

Access logs and clear rules against ‘favour queries’ are a duty for every bank.

Relevance to training and awareness

Access to customer data for business purposes only; handling requests from third parties

Authority / court
Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 32 Abs. 1, 2 und 4 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance
Published
2 Jul 2026

Original amount 26,172 RON, converted at the ECB reference rate of 2 Jul 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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10 Jun 2026 Coupang Corp.Coupang: 423.6 billion KRW after data leak by a former employee South KoreaData breaches and data security €240.8m

A former employee used authentication signing keys that had been accessible to him in plain text during his employment and were neither renewed nor destroyed after he left to create forged tokens and, from April to November 2025, retrieve data on around 33.22 million customers and delivery data on around 4.33 million other people. For inadequate security measures the authority imposed a penalty surcharge of 423,575,000,000 KRW on Coupang Corp. and, for late notification and failure to delete, an administrative fine of 16,800,000 KRW (423,591,800,000 KRW in total) and criticised the exclusion of the chief privacy officer from the internal investigation. A separate decision on the same day imposed a further 201,106,000,000 KRW for collecting behavioural data on third-party websites and apps without consent.

What organisations can take from it

When employees leave, every key and credential they knew must be renewed immediately – otherwise a single signing key can open the entire customer account system.

Relevance to training and awareness

Offboarding: revoking access and keys

Authority / court
Personal Information Protection Commission (PIPC, 개인정보보호위원회)
Area of law
Data protection · Data breaches and data security
Legal basis
Personal Information Protection Act (개인정보 보호법) Art. 29, Art. 34(1), Art. 21(1), Art. 31(6), Art. 63(2); Sanktion nach Art. 64-2(1) Nr. 9
Action
Fine
Status of proceedings
unknown
Sector
Retail and e-commerce
Culpability
negligent
Repeat case
yes
Mitigating circumstances
Reduction of 30% because no benefit was derived and 50% for remediation, compensation, certification and proportionality; increases of 25% (duration of the infringement), 30% (at least two previous penalties) and 10% (obstruction of the investigation).
Liability of senior managers
The chief privacy officer (CPO) was excluded from the internal investigation and publication; the company was ordered to set up governance that secures the CPO’s independent work and access to information in incidents.
Published
11 Jun 2026

Original amount 423,591,800,000 KRW, converted at the ECB reference rate of 10 Jun 2026.

Checked against the official source on 4 Oct 2026 · Direct link

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10 Jun 2026 Health Service Executive (HSE)DPC: €300,000 fine against HSE after ransomware attack on hospital laboratory in Tullamore IrelandData breaches and data security €300,000

In November 2018 attackers encrypted patient data in the laboratory information system of Midlands Regional Hospital Tullamore. The DPC found that the HSE had infringed Art. 5(1)(f), 28, 30, 32(1) and 34 GDPR (including insufficient security, deficient processor contracts and record of processing, and incomplete notification of affected persons), issued a reprimand, imposed €300,000 for the security failings (Art. 5(1)(f) and 32(1)) and ordered it to introduce specified policies and procedures for secure processing.

What organisations can take from it

Laboratory and other specialist hospital systems also belong in security and supplier management; contracts with processors must contain the GDPR safeguards.

Relevance to training and awareness

Ransomware protection of clinical systems

Authority / court
Data Protection Commission (DPC)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 5(1)(f), 28, 30, 32(1), 34 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Healthcare

Checked against the official source on 2 Oct 2026 · Direct link

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9 Jun 2026 Deutsche Wohnen SELG Berlin I confirms GDPR infringement by Deutsche Wohnen through tenant archive without deletion function GermanyData breaches and data security Fine

In 2019, the Berlin Commissioner for Data Protection and Freedom of Information (BlnBDI) had imposed 14.5 million EUR on the housing group because tenant data such as salary statements, bank statements and social security data were held in an archive system with no means of deletion. Following the 2023 CJEU judgment on direct corporate liability, the Berlin Regional Court (Landgericht Berlin I) confirmed on 9 June 2026 infringements of data minimisation and storage limitation; the press release does not state the amount of the fine set by the court.

What organisations can take from it

Ensure that archive and filing systems can technically implement deletion periods from the outset – ‘privacy by design’ is subject to fines.

Authority / court
Landgericht Berlin I (Bußgeldbehörde: Berliner Beauftragte für Datenschutz und Informationsfreiheit)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 5, Art. 25 Abs. 1 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Construction and real estate
Liability of senior managers
According to the CJEU (C-807/21), a breach of duty by a person in a management position need not be proven for the corporate fine.
Published
10 Jun 2026

Checked against the official source on 25 Sep 2026 · Direct link

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5 Jun 2026 Illuminate Education Inc.FTC: final order against education software provider Illuminate after data leak affecting 10.1 million students USAData breaches and data security Order

According to the complaint by the US Federal Trade Commission (FTC), Illuminate promised schools data security but did not adequately protect its cloud databases, even though a service provider had pointed out vulnerabilities almost two years earlier; a hacker accessed data on 10.1 million students, including health information. The order requires an information security programme, data minimisation and a public deletion schedule, and prohibits misrepresentations about security and notification deadlines.

What organisations can take from it

Do not leave known vulnerabilities unaddressed for years – security promises to customers are measured as binding commitments.

Authority / court
Federal Trade Commission (FTC)
Area of law
Data protection · Data breaches and data security
Legal basis
FTC Act (Verbot unlauterer und irreführender Praktiken)
Action
Order
Status of proceedings
final
Sector
Telecoms, IT and software
Culpability
negligent
Published
5 Jun 2026

Checked against the official source on 25 Sep 2026 · Direct link

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14 May 2026 Wind Tre S.p.A.Garante: 1.7 million EUR against Wind Tre after data exfiltration via deceived shop staff ItalyData breaches and data security €1.72m

Attackers posed as technical support, induced staff at points of sale to grant system access and obtained data on more than 365,000 customers, including payment data for 41,359 of them. The Italian data protection authority (Garante per la protezione dei dati personali) criticised deficient management of access credentials and digital certificates as well as inadequate security assessments, and imposed 1,715,600 EUR.

What organisations can take from it

Staff in branches and partner shops must verify alleged support calls before granting access.

Relevance to training and awareness

Social engineering / fake IT support

Authority / court
Garante per la protezione dei dati personali
Area of law
Data protection · Data breaches and data security
Legal basis
DSGVO (Integrität und Vertraulichkeit, Art. 32)
Action
Fine
Status of proceedings
unknown
Sector
Telecoms, IT and software
Published
16 Jul 2026

Checked against the official source on 25 Sep 2026 · Direct link

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8 May 2026 Permanent TSB plcDPC: 277,500 EUR against Permanent TSB after account takeovers via call centre calls IrelandData breaches and data security €277,500

Fraudsters in possession of customer data posed as customers at the bank's ‘Open24’ call centre, had account details changed and obtained further information because security protocols were not followed; those affected had to close accounts, and some suffered losses. Ireland's Data Protection Commission (DPC) imposed 250,000 EUR for inadequate security and 27,500 EUR for late breach notification (decision served in the week before the press release).

What organisations can take from it

Call centre staff must adhere to identity checks without exception – callers with ‘matching’ data are not automatically authorised.

Relevance to training and awareness

Identity verification by telephone (vishing)

Authority / court
Data Protection Commission (DPC)
Area of law
Data protection · Data breaches and data security
Legal basis
Art. 5 Abs. 1 lit. f, Art. 32 Abs. 1, Art. 33 Abs. 1 DSGVO
Action
Fine
Status of proceedings
unknown
Sector
Financial services and insurance
Published
8 May 2026

Checked against the official source on 25 Sep 2026 · Direct link

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7 May 2026 South Staffordshire Plc und South Staffordshire Water PlcICO: almost £1 million against water supplier South Staffordshire after cyber attack United KingdomData breaches and data security €1.12m

In 2020, malware entered the water supplier's network via a phishing e-mail and remained undetected for around 20 months; in 2022, attackers obtained administrator rights and stole data on 633,887 people, which ended up on the dark web. The UK Information Commissioner's Office (ICO) criticised, among other things, monitoring of only 5% of the IT environment, outdated software such as Windows Server 2003 and a lack of vulnerability and patch management.

What organisations can take from it

Utilities in critical infrastructure must also monitor their entire IT estate and replace legacy systems – an attack must not only come to light through performance problems.

Relevance to training and awareness

Recognising phishing

Authority / court
Information Commissioner's Office (ICO)
Area of law
Data protection · Data breaches and data security
Legal basis
UK GDPR Art. 5 Abs. 1 lit. f, Art. 32 Abs. 1
Action
Fine
Status of proceedings
final
Sector
Energy and utilities
Culpability
negligent
Mitigating circumstances
40% reduction for early admission of liability; payment agreed without appeal.
Published
11 May 2026

Original amount 963,900 GBP, converted at the ECB reference rate of 7 May 2026.

Checked against the official source on 25 Sep 2026 · Direct link

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