Compliance Radar
Who was sanctioned, and for what?
Fines, court rulings and incidents from Europe and North America: 756 cases from 32 jurisdictions, each with an official source and checked against that source before publication. Filter by country, area of law and sector. Click a chart to drill down one level.
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Where?
by regionAll jurisdictions
What for?
by action- Fine €196,000 100 % · 2 cases
Who?
by companyWhen?
per quarter, by date of decision| Period | Cases | Total |
|---|---|---|
| Q3 2023 | 0 | — |
| Q4 2023 | 0 | — |
| Q1 2024 | 0 | — |
| Q2 2024 | 0 | — |
| Q3 2024 | 0 | — |
| Q4 2024 | 0 | — |
| Q1 2025 | 0 | — |
| Q2 2025 | 0 | — |
| Q3 2025 | 0 | — |
| Q4 2025 | 0 | — |
| Q1 2026 | 0 | — |
| Q2 2026 | 2 | €196,000 |
| Q3 2026 | 0 | — |
2 cases
5 Jun 2026 Εταιρεία Προμήθειας Αερίου Θεσσαλονίκης Θεσσαλίας Α.Ε. („ZeniΘ“) und Τράπεζα Πειραιώς Α.Ε. (Piraeus Bank)Greece: 110,000 EUR against energy supplier ZENITH and Piraeus Bank (right of access) €110,000
Due to errors by a processor of the energy supplier, incorrect details of a direct debit mandate were recorded, so that three bills instead of one were debited from the customer's account; call recordings and the mandate form had not been retained. ZENITH responded inadequately to the access request and did not correct the data (100,000 EUR), while Piraeus Bank infringed the right of access (10,000 EUR and a reprimand); Decision No. 8/2026 of the Hellenic Data Protection Authority.
Answer access requests in full and retain records of mandates – this also applies to data recorded by a service provider.
- Authority / court
- Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα (Hellenic DPA)
- Area of law
- Data protection · Data subject rights and transparency
- Legal basis
- Art. 5 Abs. 1 lit. d, Art. 12 Abs. 3, Art. 15, Art. 28 DSGVO
- Action
- Fine
- Status of proceedings
- unknown
- Sector
- Energy and utilities
- Επιβολή προστίμου σε πάροχο ηλεκτρικής ενέργειας και σε τράπεζα για παραβάσεις του ΓΚΠΔ (Απόφαση 8/2026) Decision of an authority
- Αρχή Προστασίας Δεδομένων – Απόφαση 8/2026 Decision of an authority
Checked against the official source on 25 Sep 2026 · Direct link
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12 May 2026 Société Wallonne des Eaux (SWDE)SWDE: 86,000 EUR for call recordings without sufficient transparency €86,000
The Walloon water utility recorded and listened in on customer calls for quality control and training purposes; the Litigation Chamber of the Autorité de protection des données (Belgian Data Protection Authority, APD/GBA) found infringements of transparency and fairness as well as in the engagement of a sub-processor. It imposed two fines totalling 86,000 EUR (85,000 + 1,000) after reducing the amounts in view of the situation of the public utility; an appeal against the decision has been lodged with the Market Court.
Anyone recording customer calls must clearly communicate purpose, legal basis and the parties involved in advance and engage service providers under proper contracts.
Recording of customer calls
- Authority / court
- Autorité de protection des données (APD/GBA) – Chambre Contentieuse
- Area of law
- Data protection · Data subject rights and transparency
- Legal basis
- DSGVO Art. 5 Abs. 1 lit. a, Art. 6 Abs. 1, Art. 12 Abs. 1, Art. 13, Art. 28 Abs. 3
- Action
- Fine
- Status of proceedings
- under appeal
- Sector
- Energy and utilities
- APD – Décision quant au fond n° 102/2026 du 12 mai 2026 Decision of an authority
Checked against the official source on 25 Sep 2026 · Direct link